System Operation and Troubleshooting
The first half of this chapter describes the basic steps to get your HPE Apollo 480 Cluster up and running.
Following these steps in the order given will enable you to have the system operational within a minimal
amount of time. The second half of this chapter provides you with some basic troubleshooting advice.
Use these sections to eliminate simple problems or obtain information that may be needed by your
service provider.
Unpacking the System and Choosing an Operating Location
Taking note if it was damaged in any way, inspect the Apollo 480 Cluster shipping crate. If the server itself
shows damage, then file a damage claim with the carrier who delivered it.
When you decide on a suitable location for the system, it must be situated in a clean, dust-free area that
is well ventilated. Avoid areas where heat, electrical noise, and electromagnetic fields are generated. You
will also need it placed near a dedicated, 200-240 Volt, and grounded three-phase power outlet.
The Apollo 480 Cluster is designed to fit into a server room environment. Take care in maintaining the
following operating conditions:
• The system must have a 6 inch (15 cm) minimum top air clearance.
• The system must be protected from harsh environments that produce excessive vibration and heat.
• The system must be kept in a clean, dust-free location to reduce maintenance problems.
• Available power must be rated for large computer operation (four 30 amp sources at 200-240 Volts).
Choosing a Setup Location
When choosing a setup location, observe the following guidelines:
• Leave enough clearance in front of the cabinet for opening the front door completely ~48 inches (1.2
meters).
• Leave sufficient clearance in the back of the cabinet for adequate airflow and ease in servicing.
• High-performance systems are placed in a restricted access location (dedicated equipment rooms,
service closets, or the like).
Cabinet Precautions
Observe the following guidelines:
• Compute enclosures are to be installed in the lowest part of the cabinet possible.
• To maintain proper cooling, always keep the cabinet front door and all panels and components on the
compute trays closed when not servicing.
Compute Enclosure Precautions
Observe the following guidelines:
• Review the electrical and general safety precautions in
• For extra protection, use a regulating uninterruptible power supply (UPS) to protect the Apollo 480
Cluster power supplies from power surges, voltage spikes and to keep your system operating if there
was a power failure. This UPS is an optional device not provided by HPE with your system.
System Operation and Troubleshooting
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