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Product support

Table 1-2

  Product support

Topic

Location

Additional information

For online access to technical support information and
tools, see 

http://www.hp.com/go/workstationsupport

.

Support resources include Web-based troubleshooting
tools, technical knowledge databases, driver and patch
downloads, online communities, and proactive notification
services.

The following communication and diagnostic tools are also
available:

●

Instant Chat

●

Instant Support

●

Diagnose Problem

Refer to the workstation 

Maintenance and Service Guide

for more information on how to receive support.

Technical support

Before you call technical support, refer to the workstation

Maintenance and Service Guide

 for a listing of information

you need to have available before you call.

For a listing of all worldwide technical support phone
numbers, see 

http://www.hp.com/support/

, select your

region, and click 

Contact HP

 in the upper-left corner.

HP Support Assistant

HP Support Assistant is an HP application that helps you
maintain the performance of your workstation and resolve
problems through automated updates and tune-ups, built-in
diagnostics, and guided assistance.

To access HP Support Assistant, double-click the HP
Support Assistant icon on your desktop.

NOTE:

HP Support Assistant is pre-installed on all HP

workstations with Microsoft Windows 7 operating systems.
HP Support Assistant is not available on workstations
running Linux.

Business Support Center (BSC)

For software/driver downloads, warranty information,
single-topic documents, user manuals, or service manuals,
see 

http://www.hp.com/go/bizsupport

.

IT Resource Center (ITRC)

See 

http://www.itrc.hp.com/

 for a searchable knowledge

base for IT professionals.

HP Business and IT Services.

For business and IT information, see 

http://www.hp.com/

hps/

.

ENWW

Product support

3

Содержание Z210 Series

Страница 1: ...HP Z210 Workstation Series User Guide ...

Страница 2: ...ss limited warranty statements accompanying such products Nothing herein should be construed as constituting an additional warranty This document contains proprietary information that is protected by copyright No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company Trademark Credits The HP Invent logo is ...

Страница 3: ...tem on page 31 Preparing for component installation on page 34 Installing memory on page 38 Installing PCI PCIe devices on page 41 Installing hard disk drives on page 44 Installing optical disk drives on page 53 TIP If you do not find what you are looking for in this guide for your HP Z210 workstation refer to the workstation Maintenance and Service Guide on the Web at http www hp com support work...

Страница 4: ...iv About this guide ENWW ...

Страница 5: ... Setting up the workstation 14 Ensuring proper ventilation 14 Setup procedures 15 Converting to desktop configuration 17 Adding monitors 19 Using workstation integrated graphics 19 Planning for additional monitors 19 Finding supported graphics cards 21 Matching graphics cards to monitor connectors 21 Identifying monitor connection requirements 22 Connecting the monitors 23 Configuring the monitors...

Страница 6: ...ng the operating system 31 Restore method 31 Ordering backup software 32 Restoring Windows 7 32 Ordering the HP Recovery Manager media 32 Restoring the operating system 32 Restoring Novell SLED 33 Creating restore media 33 6 Preparing for component installation 34 Disassembly and installation preparation 34 Preparing the workstation for component installation 34 7 Installing memory 38 Supported me...

Страница 7: ...talling an optical drive in an HP Z210 CMT Workstation 53 Installing an optical drive mini tower configuration 53 Installing an optical drive desktop configuration 55 Installing an optical drive in an HP Z210 SFF Workstation 56 Notice for Blu ray optical drives 59 Blu ray movie playback 59 Blu ray movie playback compatibility and update 59 Index 60 ENWW vii ...

Страница 8: ...viii ENWW ...

Страница 9: ...onal information Technical support HP Support Assistant Business Support Center IT Resource Center HP Service Center HP Business and IT Services Warranty information Product documentation on page 4 User and third party documentation and white papers Product notifications QuickSpecs Customer Advisories Security Bulletins Notices Product diagnostics on page 5 Diagnostics tools Audible beeps and LED ...

Страница 10: ...n Refer to the Safety Regulatory Information guide for product Class information You can also refer to the label on the workstation chassis Accessories For complete and current information on supported accessories and components see http www hp com go workstations System board A diagram of the system board is located on the inside of the side access panel Also additional information is located in ...

Страница 11: ...al support phone numbers see http www hp com support select your region and click Contact HP in the upper left corner HP Support Assistant HP Support Assistant is an HP application that helps you maintain the performance of your workstation and resolve problems through automated updates and tune ups built in diagnostics and guided assistance To access HP Support Assistant double click the HP Suppo...

Страница 12: ...ce Guide Product notifications Subscriber s Choice is an HP program that allows you to sign up to receive driver and software alerts proactive change notifications PCNs the HP newsletter customer advisories and more Sign up at www hp com united states subscribe gateway jumpid go subscribe gate1 Customer advisories and product change notifications are also available on http www hp com go bizsupport...

Страница 13: ...e downloaded from the HP web site For details on using this utility refer to the section that covers HP Vision Diagnostics in the workstation Maintenance and Service Guide Audible beep and LED code definitions Refer to the appropriate section of the workstation Maintenance and Service Guide for detailed information about beep and Light Emitting Diode LED codes applicable to the workstation ENWW Pr...

Страница 14: ...ight corner of the screen 2 Press F10 to enter the F10 Setup utility The F10 Setup utility displays the computer BIOS version under File System Information 3 Note the computer BIOS version so that you can compare it with the BIOS versions that appear on the HP website Operating systems For information on operating systems supported on HP workstations see http www hp com go wsos For information on ...

Страница 15: ...F Workstation components on page 11 HP Z210 CMT Workstation components This section describes the HP Z210 Convertible Mini Tower CMT Workstation components including front and rear panel connectors For complete and current information on supported accessories and components for the computer see http partsurfer hp com ENWW HP Z210 CMT Workstation components 7 ...

Страница 16: ...CMT Workstation chassis components Table 2 1 HP Z210 CMT Workstation component descriptions Item Description Item Description 1 Power supply 8 Memory module DIMM 2 Side access panel 9 PCIe card 3 Rear system fan 10 PCI card 4 Optical drive 11 Speaker 5 Processor heatsink 12 Hard disk drive 6 Processor CPU 13 Front bezel 7 System board 14 Chassis 8 Chapter 2 Workstation components ENWW ...

Страница 17: ...HP Z210 CMT Workstation front panel connectors Item Symbol Description Item Symbol Description 1 Optical drive manual eject 6 Headphone connector 2 Optical drive eject button 7 Microphone connector 3 Power button 8 1394a connector optional and plugged unless configured 4 Hard drive activity light 9 Optical drive activity light 5 USB 2 0 ports 3 10 Optical drive ENWW HP Z210 CMT Workstation compone...

Страница 18: ... components Item Symbol Description Item Symbol Description 1 Power supply fan 8 Audio line out connector green 2 PS 2 mouse connector green 9 Microphone connector pink 3 Universal chassis clamp opening 10 USB 2 0 ports 4 4 Cable lock slot 11 USB 2 0 ports 2 5 Padlock loop 12 Display Port DP connector 6 RJ 45 network connector 13 DVI I connector 7 Audio line in connector blue 14 PS 2 keyboard conn...

Страница 19: ...llowing figure shows the chassis components of a typical HP Z210 SFF Workstation layout Drive configurations can vary Figure 2 4 HP Z210 SFF Workstation chassis components Table 2 4 Workstation component descriptions Item Description Item Description 1 Access panel 8 System fan 2 Processor CPU 9 Chassis 3 Heatsink 10 Front bezel 4 Memory module DIMM 11 Speaker 5 System board 12 Optical drive 6 Har...

Страница 20: ...nt panel components Item Symbol Description Item Symbol Description 1 Optical drive 6 Microphone or headphones connector software selectable default mode is microphone 2 Optical drive activity light 7 Headphones connector 3 Optical drive eject button 8 Hard drive activity light 4 Power button 9 Optional media card reader or second hard disk drive 5 USB 2 0 ports 4 12 Chapter 2 Workstation componen...

Страница 21: ...rs use industry standard icons and colors Table 2 6 Rear panel components Item Symbol Description Item Symbol Description 1 RJ 45 network connector 6 Display Port DP 2 Serial port 7 VGA monitor output 3 PS 2 mouse connector green 8 PS 2 keyboard connector purple 4 Power cord connector 9 Audio line out connector lime green 5 USB 2 0 ports 6 10 Audio line in connector blue ENWW HP Z210 SFF Workstati...

Страница 22: ... the system is important for workstation operation Follow these guidelines to ensure adequate ventilation Operate the workstation on a sturdy level surface Place the workstation in an area with adequate ventilation Provide at least 15 24 cm 6 inches of clearance at the front and back of the workstation as shown in the following figure Your workstation might look different than the one shown Figure...

Страница 23: ...s or air intakes as shown in the following figure Figure 3 2 Proper workstation placement Setup procedures WARNING To reduce the risk of electric shock or damage to your equipment Do not disable the power cord grounding plug The grounding plug is an important safety feature Plug the power cord in a grounded earthed outlet that is easily accessible To set up the workstation 1 After unpacking your w...

Страница 24: ... not by unplugging the power cord from the computer If provided with a three pin attachment plug on your power cord plug the cord into a grounded earthed three pin outlet Do not disable the power cord grounding pin for example by attaching a two pin adapter The grounding pin is an important safety feature NOTE After setting up the workstation hardware connect other peripheral components such as a ...

Страница 25: ...ponent installation on page 34 2 Remove the front bezel from the workstation 3 Press gently on the edges of the optical drive bay filler panel and remove it from the front bezel as shown in the following figure Figure 3 4 Removing the ODD bay filler panel 4 Rotate the filler panel 90 degrees to a horizontal position 5 Align the slots in the filler panel frame with the tabs in the front bezel Press...

Страница 26: ...back into place in the front bezel 7 Remove the EMI filler panels and remove the optical disk drive from the chassis 8 Rotate the EMI filler panels and the optical drive 90 degrees as shown in the figure below and then reinstall them see Installing an optical drive desktop configuration on page 55 Figure 3 7 Reinstalling the optical drive 9 Replace the front bezel and the side access panel when fi...

Страница 27: ...n your graphics card s and the type and number of monitors you want to add Use this process to plan for adding more monitors 1 Assess your monitor needs Determine how many monitors you require Determine the kind of graphics performance that you want Note the type of graphics connector used by each monitor HP provides graphics cards with DisplayPort DP and DVI interfaces but you can use adapters an...

Страница 28: ...ls of HP Z Workstations have different limits on the mechanical size data speed and power available for additional graphics cards In addition the usual practical limit for graphics cards is two per computer Refer to the Expansion card slot identification on page 41 section to make sure a new graphics card will work for your computer 3 If you find that you must add a new graphics card or cards a De...

Страница 29: ...phics cards supported for your workstation Matching graphics cards to monitor connectors The following table describes monitor configuration scenarios Graphics card interface connector Monitor connector VGA DVI DISPLAYPORT DP DISPLAYPORT DisplayPort to VGA adapter sold separately DP to DVI adapter No adapter required DVI DVI to VGA adapter No adapter required N A VGA ON LEFT DVI No adapter require...

Страница 30: ...ons will always have a second graphics output option Display Port or VGA Note also that many graphics cards provide more than two monitor outputs but limit you to using only two at a time Consult the graphics card documentation or look up information on the card according to the procedure in Finding supported graphics cards on page 21 NOTE Port number 1 on a system with two DVI connections provide...

Страница 31: ...rs 2 or directly to the graphics card as shown in the following figure Figure 3 8 Connecting the cables to the workstation 2 Connect the other ends of the graphics cables to the monitors as shown below Figure 3 9 Connecting cables to the monitors 3 Connect one end of the monitor power cord to the monitor and the other end to a grounded power outlet Configuring the monitors using Microsoft operatin...

Страница 32: ...ofessional Ultimate For more information about customizing your monitor display see these resources Online documentation provided with the graphics controller utility Documentation included with your monitor Accessibility HP is committed to developing products services and information that is easier to access for all customers including customers with disabilities and age related limitations HP pr...

Страница 33: ... Setting up Novell SLED on page 28 Updating the workstation on page 29 This chapter also includes information on how to determine that you have the latest BIOS drivers and software updates installed on the workstation CAUTION Do not add optional hardware or third party devices to the HP workstation until the operating system is successfully installed Adding hardware might cause errors and prevent ...

Страница 34: ...lly install the operating system Installing or upgrading device drivers To install hardware devices after the operating system is installed you must install the appropriate device drivers before you install the devices Follow the installation instructions that came with the device In addition for optimum performance your operating system must have the most recent updates patches and software fixes...

Страница 35: ...from RHEL optical media When installing RHEL on your workstation follow this procedure prior to booting and installing from the RHEL box set media 1 With the RHEL install media in the DVD drive restart the workstation and press the F9 key within three seconds to display the boot menu If you miss the boot menu press Ctrl Alt Del to restart and wait slightly more or less before pressing F9 2 From th...

Страница 36: ... documentation at http www novell com documentation ncc Installing from SLED optical media To install SLED on your workstation follow this boot procedure prior to installing from the SLED media 1 With the SLED install media in the DVD drive restart the workstation and press the F9 key within three seconds to display the boot menu If you miss the boot menu press Ctrl Alt Del to restart and wait sli...

Страница 37: ...rivers for your system See Upgrading device drivers on page 30 for instructions Become familiar with your available HP resources Consider a subscription to Driver Alerts at http www hp com go subscriberschoice Upgrading the BIOS For optimum performance determine the BIOS revision on the workstation and upgrade it if necessary Determining current BIOS To determine the current BIOS of the workstatio...

Страница 38: ...pter confirm you have the latest device drivers loaded If you purchased your device through HP visit the HP Web site to download the latest drivers for your device These drivers have been tested to ensure the best compatibility between your device and your HP workstation If you did not purchase your device from HP HP recommends visiting the HP Web site first to see if your device and its drivers h...

Страница 39: ...em can be reinstalled using the HP Recovery Manager HP Recovery Manager reinstalls the Windows operating system and device drivers for devices included with the system to a near factory state The process does not back up or recover data on the hard drive Some application software might not be restored using this process and must be installed from the appropriate application CD CAUTION This method ...

Страница 40: ...orldwide technical support phone numbers see http www hp com support Restoring the operating system NOTE Windows 7 provides a backup and restore application as well To learn more about this application see the Microsoft Web site CAUTION Before you restore the operating system back up your data When you run HP Recovery Manager from media the process deletes all information on the primary hard drive...

Страница 41: ...lick this icon to go to the iso directory The iso directory contains all iso images used to preload your workstation To recover or restore the original image follow the instructions in the readme file in the iso directory to copy the ISO image file onto CDs NOTE Make copies of the ISO recovery images on CD as backup files in case your workstation experiences a hard drive failure ENWW Restoring Nov...

Страница 42: ...el Hard drive Chassis locks Side access panel Rotate front drive cage to upward position Z210 SFF Rotate power supply to upright position Z210 SFF Optical drive Chassis locks Side access panel Remove front bezel See the workstation Maintenance and Service Guide for chassis lock locations and operation instructions Preparing the workstation for component installation To prepare the workstation NOTE...

Страница 43: ...xpansion card retention clamp and remove the expansion card slot cover as shown in the following illustrations if applicable Z210 CMT Z210 SFF Open the card retention clamp by pressing down at the green touch points 1 and then lift the slot cover from the chassis 2 Lift the card retention clamp at the green touch point to open it then lift the slot cover from the chassis ENWW Preparing the worksta...

Страница 44: ...el as shown in the following illustration Lift the release tabs 1 and then rotate the front bezel off the chassis 2 6 HP Z210 SFF only Rotate the front drive cage to the upright position 36 Chapter 6 Preparing for component installation ENWW ...

Страница 45: ...Rotate the power supply to its upright position The workstation is now prepared for the component installation procedures described in the chapters that follow ENWW Preparing the workstation for component installation 37 ...

Страница 46: ...modules Do not intermix ECC and non ECC memory The system will not boot and will produce a memory error For maximum performance install DIMM memory modules in pairs of the same size Install DIMM memory modules in the order shown below The following table describes the memory configurations supported by the HP Z210 Workstations Z210 CMT Z210 SFF Supported configurations Four DIMM slots Memory confi...

Страница 47: ...s as shown in the following illustration Figure 7 1 Opening DIMM socket levers 3 Align the DIMM connector key with the DIMM socket key and then seat the DIMM firmly in the socket 1 as shown in the following illustration CAUTION DIMMs and their sockets are keyed for proper installation To prevent socket or DIMM damage align these guides properly when installing DIMMs Figure 7 2 Seating the DIMM ENW...

Страница 48: ...4 Secure the socket levers 2 5 Replace all components that were removed in preparation for component installation 40 Chapter 7 Installing memory ENWW ...

Страница 49: ...10 CMT Z210 SFF Slot description Slot power Slot description Slot power 1 PCIe2 x8 4 25W 1 PCI 32b 33Mhz 25W 2 PCIe2 x16 75W 2 PCIe2 x16 45W 3 PCIe2 x1 10W 3 PCIe2 x16 4 25W 4 PCIe2 x16 4 25W 4 PCIe2 x1 10W 5 PCIe2 x1 10W 6 PCI 32b 33Mhz 25W 7 PCI 32b 33Mhz 25W NOTE The x1 x4 x8 and x16 designators describe the mechanical physical length of the slot The number in parentheses lists the number of el...

Страница 50: ... with greater than 75 watts of power leave the adjacent slot empty for thermal cooling considerations Slot 4 is mechanically x16 with four PCIe lanes connected it supplies 25W of power Do not exceed this power limitation when installing a second graphics card in this slot Z210 SFF Maximum allowable graphics card power for Slot 2 is 45W If a second graphics card is installed in Slot 3 the combined ...

Страница 51: ... as shown in the illustration above NOTE For the Z210 SFF Workstation close the expansion slot retention clamp making sure all cards are seated Figure 8 2 Closing the expansion card retention clamp Z210 SFF 4 Connect all necessary power and interface cables to the card follow instructions that came with the expansion card 5 Replace all components removed in preparation for component installation E...

Страница 52: ...it sec ports Additional HDDs must be added in a specific sequence depending on the type of workstation Once installed the HDDs are assigned drive letters with C being the typical boot disk Drive letters are assigned using the Computer Setup F10 Utility With additional HDDs installed the workstation boot sequence can be modified so that the workstation boots from one of the additional drives Boot s...

Страница 53: ...e HDD bays are not labeled on the chassis The cables plug into the system board connectors in the following manner SATA HDD cables plug into SATA ports starting at SATA port zero Blue SATA ports labeled zero and one support SATA Gen 3 6 Gbit sec For best performance use SATA Gen 3 data cables to connect primary SATA Gen 3 hard disk drives to SATA ports zero and one HDD installation order HDD insta...

Страница 54: ...d disk drive and remove its mounting sled Figure 9 1 Removing the mounting sled 3 Install the HDD into the mounting sled as shown in the following figure Figure 9 2 Installing the HDD in the mounting sled 46 Chapter 9 Installing hard disk drives ENWW ...

Страница 55: ...nnect data cables to lower numbered drive connectors first on the system board To identify hard disk drive ports refer to the workstation service label on the side access panel NOTE Blue SATA ports numbered zero and one support SATA Gen 3 6 Gbit sec 6 Replace all components that were removed in preparation for component installation Installing an HDD in an HP Z210 SFF Workstation To install an HDD...

Страница 56: ...ght position Figure 9 4 Rotating the Drive Cage Up 3 Rotate the power supply to its upright position The hard drive is located beneath the power supply Figure 9 5 Rotating the power supply up 48 Chapter 9 Installing hard disk drives ENWW ...

Страница 57: ...wer and data cables from the primary HDD 5 Press down on the green release latch next to the hard drive 1 While holding the latch down slide the drive forward until it stops then lift the drive up and out of the bay 2 Figure 9 7 Removing the primary hard drive ENWW Installing a hard disk drive 49 ...

Страница 58: ...n also install a 6 4 cm 2 5 in small form factor hard drive in the primary drive bay a Transfer the silver and blue isolation mounting guide screws from the old hard drive to a drive carrier b Use the black M3 screws from the front of the chassis to mount the small form factor drive to the carrier 2 Figure 9 9 Attaching the drive to a carrier 50 Chapter 9 Installing hard disk drives ENWW ...

Страница 59: ...der into a Z210 SFF You can install an 8 89 cm 3 5 in hard drive underneath the 13 3 cm 5 25 in optical drive A media card reader can also be installed at this location If an optical drive is present you must remove it to install the hard drive To install a hard drive or media card in the drive cage 1 Follow the procedures described in Preparing for component installation on page 34 to prepare the...

Страница 60: ...opulated SATA connector on the system board by following the numbered sequence of the connectors To identify hard disk drive ports refer to the workstation service label on the side access panel b If installing a media card reader connect the USB cable from the media card reader to the USB connector on the system board labeled MEDIA If the media card reader includes a 1394 port connect the 1394 ca...

Страница 61: ...igurations Installing an optical drive mini tower configuration 1 Follow the procedures described in Preparing for component installation on page 34 to prepare the workstation for component installation 2 If necessary remove the EMI filler from the front of the optical bay 3 Install four black metric M3 guide screws into the drive Spare metric M3 screws are stored on the side of the drive bays Fig...

Страница 62: ... can damage the drive when moving the workstation Figure 10 2 Inserting the ODD into the casing 5 Connect the power and data cables to the optical disk drive and system board as shown in the following figure Refer to the side access panel service label for the location of the SATA connectors Connect the data cable in the next available connector Figure 10 3 Connecting ODD power and data cables 6 R...

Страница 63: ...ical bay Figure 10 4 Installing the optical drive 4 Align the screws with the grooves in the drive bay and gently slide the drive into the bay until it snaps into place 2 CAUTION Ensure that the optical drive is secure in the workstation chassis by pulling the drive to see if it can become disengaged Failure to properly secure the drive can cause damage to the drive when moving the workstation 5 C...

Страница 64: ...holes on each side of the drive Either re use the screws used by your previous optical drive or use the extra HP provided guide screws mounted on the front of the chassis CAUTION Use only 5 mm long screws as guide screws Longer screws can damage the internal components of the drive Figure 10 6 Installing Guide Screws in the Optical Drive 5 Position the guide screws on the drive into the J slots in...

Страница 65: ...ugh the cable guides Two cable guides keep the data cable from being pinched by the drive cage when raising or lowering it One is located on the bottom side of the drive cage The other is part of the chassis frame under the drive cage Ensure that the data cable is routed through these guides before connecting it to the optical drive Figure 10 9 Routing the drive cable ENWW Installing an optical dr...

Страница 66: ...ate the drive cage back down to its normal position CAUTION Be careful not to pinch any cables or wires when rotating the drive cage down 10 Replace the front bezel with any bezel blanks removed as applicable 11 Replace all components that were removed in preparation for component installation 58 Chapter 10 Installing optical disk drives ENWW ...

Страница 67: ... the way to the display monitor including but not limited to graphic cards and monitor adapters HP Z Workstations have been designed with this in mind nearly all configurations with currently available HP Professional Displays are compliant Older HP xw4600 and xw9400 Workstation configurations may not have fully compliant paths based on the installed graphics card and display monitor HP recommends...

Страница 68: ...6 Monitors Adjusting display 24 Configuring 23 Connecting 23 Graphics cards 21 N Novell SLED Restoring 33 Setting up 28 O Operating system setup Microsoft Windows 26 Red Hat Linux 27 Operating system setup Novell SLED 28 Optical drive Installing 53 P Product features Computer components 7 11 Front panel components 9 12 Rear panel components 10 13 R Red Hat Linux Setting up 27 Restoring the operati...

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