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28

 

3   Troubleshooting and Repair

Updating the System ROM

Updating the System ROM

The System ROM is updated by running the HPInit utility (supplied with HP 
Vectra XM 5/xx series 3 PC BIOS upgrades).

NOTE

Please specify the model number of the HP Vectra XM 5/xx series 3 PC 
when ordering the HPInit utility and the latest system BIOS. 
The HPInit utility supplied for the HP Vectra XM 5/xx series 3 PC 
cannot be used with any other HP Vectra. 
Do not use a HPInit utility supplied for a different HP Vectra model.

To update the system BIOS:

1

Insert the HPInit utility diskette in drive A.

2

Switch the computer OFF and then ON, and follow the instructions until 
the procedure finishes. Do NOT switch off the computer until the system 
BIOS update procedure has completed (successfully or not) since 
irrecoverable damage to the ROM may occur.

3

Remove the HPInit utility diskette.

4

Switch the computer OFF and then ON to initialize the system ROM.

65xx, 66xx

What you should do:

1

Disable all shadowing in SETUP.

2

If this fails to correct the problem, the system board may need to be 
replaced. Contact your service representative.

8xxx

What you should do:

1

Check that the hard disk drive has not been disabled in SETUP.

2

Check that the disk power and data cables are correctly connected (refer 
to chapter 3).

3

If the hard disk has not been detected, use the Custom parameters in 
SETUP.

910B

Explanation:

1

You connected the flexible disk drive connector B to the disk drive, and 
there is no connection to a drive A.

2

Change the flexible disk drive connector to A (refer to chapter 3).

blac-fam.bk : blacfc03.fb4  Page 28  Monday, July 21, 1997  3:59 PM

Содержание Vectra XM 5/120 Series 3

Страница 1: ...chnicians That is personnel who have already completed the HP Vectra PC family training course or equivalent and have at least six months of experience servicing the HP Vectra PCs It is a self paced training guide designed to train you to install configure and repair the PC You can follow it without having any equipment available ...

Страница 2: ...propriety information that is protected by copyright All rights are reserved No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company Centronics is a registered trademark of Centronics Data Computer Corporation Microsoft and MS DOS are U S registered trademarks of Microsoft Corporation LANManager Microsoft...

Страница 3: ... 12 System Board Jumpers 15 System Board Switches 16 Installing Accessories 17 Using SETUP to Configure the PC 24 Power on System Hardware Tests 27 Updating the System ROM 28 HP Vectra Diagnostic Utility 29 HP Vectra Integrated Ethernet Diagnostic Utility 30 Final Quiz 32 ...

Страница 4: ...Contents iv ...

Страница 5: ...1 1 Product Overview and Features After reading this chapter you will be able to describe the features specific to this PC ...

Страница 6: ...or code plus 8 KB for data both caches on the microprocessor 8 KB for code plus 8 KB for data both caches on the microprocessor 2nd level cache 256 KB Integrated on system board 256 KB Integrated on system board 256 KB Integrated on system board Video Controller Integrated Ultra VGA on PCI bus Integrated 64 bit Ultra VGA on PCI bus Cirrus Logic 5434 Integrated 64 bit Ultra VGA on PCI bus Cirrus Lo...

Страница 7: ...A full length One 16 bit ISA half length One PCI ISA Combination full length One PCI half length Network Interface Yes on XM2i models only Yes all models No Power supply 100 W full range 90 264 VAC Security Power on Password mechanical cover lock disk and port disabling Passwords User Password and System Administrator Password Preinstalled software MS DOS 6 22 Windows for Workgroups 3 11 Dashboard...

Страница 8: ...re installed and pre configured network drivers The main features of the system board are A 64 bit host bus for PENTIUM processor and main memory DRAM A 32 bit Peripheral Component Interconnection PCI local bus for accessing the processor LAN controller video controller and controller components An industry standard architecture ISA bus for ISA compatible controllers A security system that provide...

Страница 9: ...M 5 xx series 3 platform at the time of printing Cache Memory The microprocessor has two 8 KB first level caches one for the instruction codes and the other for data The HP Vectra XM 5 xx series 3 PC has 256 KB of second level cache memory which is soldered onto the system board DRAM Main Memory Modules The HP Vectra XM 5 xx series 3 PC has six sockets on the system board 8 MB two 4 MB SIMMs or 16...

Страница 10: ...ars Video Controller The HP Vectra XM 5 xx series 3 PC has a 64 bit PCI video controller Cirrus Logic 5434 The controller has 1 MB DRAM video memory as standard upgradeable to 2 MB DRAM using the D3404A video memory upgrade kit one module of 1 MB the same module is used in the VL 5 xx series 3 PC 1 i Interlaced Resolution Video Memory Required for these Colors and Refresh Rates 16 Colors 256 Color...

Страница 11: ... time the PC is powered on a software initialization program runs to allow the user to set up the preinstalled software for the network connection the display type and the printer On models without a hard disk drive the utilities and drivers are supplied on diskettes LAN Drivers The HP Vectra XM 5 xx Series 3 PC is supplied with a wide range of preloaded and preconfigured Novell and Microsoft clie...

Страница 12: ...econd IDE controller is on the ISA bus and is dedicated to CD ROM drives This is the red connector on the system board The cable has one connector allowing one CD ROM to be connected this is the recommended configuration for a CD ROM Front Accessible Mass Storage Shelves The PC has three front accessible mass storage shelves slim top shelf 1 inch high for 3 5 inch or 5 25 inch devices half height ...

Страница 13: ...e PC has the same control panel as the HP Vectra XM2 PC series and has the same features a power on off button with integrated on error status light a press and hold RESET button a keyboard lock button with integral status light a hard disk activity light for IDE and SCSI drives Security Features The PC has the following security features power on prompt with user password communications port prot...

Страница 14: ...rver version 2 0 DEC PathWorks version 5 1 on HP Vectra XM 5 90 only Banyan Vines version 6 0 on HP Vectra XM 5 90 only Documentation 1 Specify Language Option when ordering this kit 2 This printable file can be downloaded from the HP BBS Description Part Number HP Vectra XM 5 xx series 3 PC User s Guide D3489A kit1 HP Vectra PC Service Handbook HP Vectra Accessory Service Handbook HP Vectra XM 5 ...

Страница 15: ...11 2 PC Hardware Structure After reading this chapter you will be familiar with the PC s package and hardware assembly ...

Страница 16: ...The main external features are three front accessible drive shelves four accessory board slots for accessories for example an audio board connectors for I O devices on the rear panel three front access shelves for 3 5 inch or 5 25 inch devices one internal shelf for 3 5 inch devices control panel and name plate ...

Страница 17: ...ructure Packaging Internal Component Location The location of the main internal components is shown below CAUTION Care must be taken to ensure that all connectors are unplugged before removing the system board from the PC ...

Страница 18: ...14 2 PC Hardware Structure Packaging XM 5 xx Series 3 PC System Board XM 5 xx Series 3 PC Backplane ...

Страница 19: ...r CAUTION The XM 5 75 system board D3480 69001 cannot be used with Pentium 90 or Pentium 120 processors The XM 5 90 and XM 5 120 system board D3483 69001 cannot be used with Pentium 75 processors Vectra Model XM 5 75 XM 5 90 XM 5 120 Processor Voltage Jumper Selection Vcc 3 3 V Vr 3 38 V Vre 3 52 V Bus Speed Jumper Selection 50 MHz 60 MHz 60 MHz System Board part number D3480 69001 D3483 69001 Jum...

Страница 20: ...ration 3 CONFG Retain or clear the configuration stored in EEPROM OFF to retain configuration DEFAULT ON to clear configuration 4 PSWRD Enable or clear and disable User and System Administrator Passwords stored in EEPROM OFF to enable passwords DEFAULT ON to clear passwords 5 PARIT Enable or disable parity for the main memory modules OFF to disable parity for the main memory modules DEFAULT ON to ...

Страница 21: ...es should be installed in pairs modules of the same size in the same bank A maximum of 192 MB may be installed When additional memory modules are installed the following rules must be applied to get the best performance 1 Install two identical size main memory modules in the same bank to enable 64 bit wide access to this bank 2 Install four identical size main memory modules in bank A and B to ena...

Страница 22: ...itch All SIMMs must be 36 bits wide for parity checking Memory Module Configurations The table below shows the recommended SIMM memory module configurations Note that performance is better with 64 bit access than 32 bit access performance is better with 64 bit interleaving than with 64 bit access Loaded Socket Empty Socket ...

Страница 23: ... MB Installing an Accessory Board The HP Vectra XM 5 xx series 3 PC has four slots that can be used for installing accessory boards the top slot can be used for a half length PCI accessory board the second slot can be used for either a full length PCI or ISA board the third slot can be used for a full length 8 or 16 bit ISA board the fourth bottom slot can be used for a half length 8 or 16 bit ISA...

Страница 24: ...ds 1 Turn on the PC and press when Setup F2 appears 2 Highlight the Plug and Play Device Management line and use or to select None Boot Only or Full If None is selected use the ISA Configuration Utility ICU to configure all accessory boards If Boot Only is selected ISA Plug and Play accessory boards which have the ability to boot start your PC will be configured by the BIOS Use the ICU to configur...

Страница 25: ...icon in the Windows Program Manager 2 Double click on the ICU icon to launch the ISA Configuration Utility and configure system resources for the accessory board The ICU is preloaded with configuration details for many non Plug and Play accessory boards If an accessory board is not listed by the ICU there are two options a Some non Plug and Play accessory boards are supplied with a configuration f...

Страница 26: ...he heatsink from the socket and remove the heatsink 2 Unlock the socket and lift out the old processor 3 To install the new processor a Locate the corner markers on the processor a dot or notch broken corner on the processor socket a dot b Position the processor over the socket with the processor s corner marker facing the socket s corner marker c Place the processor into the socket d Lower the so...

Страница 27: ...23 3 Troubleshooting and Repair After reading this chapter you will understand the main features of the SETUP program and the diagnostic utilities ...

Страница 28: ...C Serial Number View the BIOS Version Number Processor Computer speed Coprocessor Shows the type of processor in the PC Shows the computer speed Shows the type of coprocessor in the PC Automatically detected Memory Size States the memory size of Base on system board Reserved Extended Total Confirm that SETUP has detected and configured the memory size fields Ensure that the TOTAL field is correct ...

Страница 29: ...Defines the first and second flexible disk drives Define which flexible disk drive is the bootable drive To define if the flexible disk drive controller is integrated None 3 5 inch 1 44 MB or 5 25 inch 1 2 MB Drive 1 Drive 2 Integrated Controller board Configure any controller board according to its manual Security Features System Administrator Password Start with Keyboard Locked Start From Flexib...

Страница 30: ...able the Remote Start feature Select which protocol will be used for Remote Start None Ethernet None Novell Microsoft PCI Integrated Ethernet Interface MAC Address Enable or Disable the integrated Ethernet interface View the MAC address if the Ethernet interface is enabled Enabled Disabled Video Primary Adapter Video BIOS Shadowing Select which video adapter mode is used by the integrated video co...

Страница 31: ...blem the system board may need to be replaced Contact your service representative 0250 What you should do 1 Run SETUP and correct the errors highlighted by the SETUP program 2 Ensure the configuration stored in CMOS has not been cleared by the system board jumper Make a written note of the configuration 3 If the hardware was changed run SETUP to update the configuration information 06xx What you s...

Страница 32: ... NOT switch off the computer until the system BIOS update procedure has completed successfully or not since irrecoverable damage to the ROM may occur 3 Remove the HPInit utility diskette 4 Switch the computer OFF and then ON to initialize the system ROM 65xx 66xx What you should do 1 Disable all shadowing in SETUP 2 If this fails to correct the problem the system board may need to be replaced Cont...

Страница 33: ...pe DEL A COMMAND COM 3 Leave the diskette in drive A 4 Download the ZIP file of the Diagnostic Utility to a directory on your hard disk 5 Uncompress the ZIP file 6 Copy all the files except the ZIP file to the diskette in drive A 7 Print out the README WRI file provided with the Diagnostic Utility files 8 Follow the README WRI file instructions to use the Diagnostic Utility New revisions of the Di...

Страница 34: ...he current drive type A 3 Change to the DIAG directory type CD DIAG 4 Start the HPIEDIAG utility type HPIEDIAG The integrated Ethernet diagnostic utility detects the presence of the integrated Ethernet interface and displays the settings of the interface for example the MAC address Interface Test Use this option to do a quick test of the interface s hardware and configuration During this test no p...

Страница 35: ...31 A Final Quiz This appendix contains the Final Quiz for the HP Vectra XM 5 xx series 3 PC Familiarization Guide ...

Страница 36: ...sory board in PCI slot 2 How much video memory comes as standard with the HP Vectra XM 5 xx series 3 PC a 512 KB b 1 MB c 2 MB 3 What is the maximum amount of video memory supported by the HP Vectra XM 5 xx series 3 PC a 1 MB b 2 MB c 4 MB 4 What is the maximum amount of main memory that can be installed on the system board of the HP Vectra XM 5 xx series 3 PC a 64 MB b 128 MB c 96 MB d 192 MB ...

Страница 37: ...disk drive one HP CD ROM and one half height 5 25 inch SCSI tape backup unit c two 3 5 inch flexible disk drives and one HP CD ROM 7 How many accessory board slots are empty a None b Three c Four d Eight 8 How many and what type of communication ports are standard a Two serial ports one bi directional parallel port and one LAN connector b One serial port one bi directional parallel port and one LA...

Страница 38: ...running the ISA Configuration Utility c no configuration necessary 10 How should an ISA Plug and Play bootable accessory board be configured with Windows 95 a change the setting with the SETUP program b no configuration necessary c run the ISA Configuration utility Student Name Company Name Company Address ...

Страница 39: ...35 B HP Vectra XM 5 xx series 3 PC Course Evaluation Form When done tear out and mail to TPEC Hewlett Packard France Boulevard Steve Biko 38090 VILLEFONTAINE France ...

Страница 40: ...understand Do you feel you need additional training Did you meet all the course prerequisites Rate the following 1 poor to 5 excellent 1 2 3 4 5 Quality of tests and exercises Quality of information provided Quantity of information provided Support documents provided Quality of labs Overall rating of this course Level of this course not enough just right too technical Additional comments ...

Страница 41: ......

Страница 42: ...HP Part No D348X 49A 90001 Printed in France 05 95 ...

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