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3 Troubleshooting and Repair

Using SETUP to Configure the PC

PCI Devices

Slot #1 Bus Master

Enabled

Enable this option if you need the BIOS to set the PCI Bus
Master bit. This could be necessary for some old PCI
cards. * Slot #3 is not supported for the VL 5/xx series 4
desktop PC.

Slot #2 Bus Master

Enabled

Slot #3 Bus Master*

Enabled

PCI IRQ line 1

Auto

Select an IRQ number only if necessary (for example for
SCO-UNIX).

PCI IRQ line 2

Auto

PCI IRQ line 3

Auto

PCI IRQ line 4

Auto

Security

Administrator password is

Disabled

Indicates whether administrator password is enabled.

Set Administrator Password

Allows you to set the administrator password. This
password prevents unauthorized access to the computer’s
configuration and can also be used to start the computer.

Start with keyboard locked

Disabled

This feature allows the PC to start automatically, without
waiting for a password to be typed in, but the keyboard
will be locked. Only the user password can unlock the
keyboard. This option is only displayed if a user password
has been set and is not available if you are running
Windows 95. When the PC is started with the keyboard
locked, the Caps Lock LED flickers until the keyboard is
unlocked.

Password on boot

Enabled

Enable or disable password prompt on boot.

Boot on flexible disk drive

Enabled

Enables or disables boot on flexible disk drive.

Write on flexible disk drives

Enabled

Enables or disables writes on flexible disk drives.
Disabling prevents data being copied in your absence.

Use of flexible disk drive

User

Limits the use of flexible disk drive(s) to the user or the
administrator, depending on the boot password.
Password on boot must be enabled for this option to be
set.

Boot on hard disk drive

Enabled

Enables or disables boot on hard disk drive.

Fixed disk boot sector

Not protected

Write-protects boot sector on hard disk to protect against
viruses.

Boot on CD-ROM

Enabled

Enables or disables boot on CD-ROM.

Space-bar POWER-ON

Enabled

Enables or disables the space-bar to power-on the PC.

Setup Item

Default

Action

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Содержание Vectra VL 5/xx MT series

Страница 1: ...ure Packaging 24 System Board Switches 30 Installing Accessories 32 3 Troubleshooting and Repair Using SETUP to Configure the PC 42 Power On Self Tests POST 47 Updating the System ROM 49 Replacing the System Board 51 HP Vectra Diagnostic Utility 51 A Final Quiz 53 Final Quiz Answers 57 B Course Evaluation Form 59 ...

Страница 2: ...Contents iv ...

Страница 3: ...5 1 Product Overview and Features After reading this chapter you will be able to describe the features specific to the Vectra VL 5 xx series 4 Desktop PC and the Vectra VL 5 xx MT series 4 Mini Tower PC ...

Страница 4: ...0 ns 8 MB a pair of 4 MB modules or 16 MB a pair of 8 MB modules 128 MB Six Level 1 cache memory 8 KB for code plus 8 KB for data both caches on the microprocessor Level 2 cache memory 256 KB asynchronous cache Integrated on system board 256 KB synchronous pipeline burst cache Socketed on system board Video Controller Integrated 64 bit Ultra VGA on PCI bus Cirrus Logic 5434 Integrated 64 bit Ultra...

Страница 5: ...PCI1 full length 16 bit ISA Combination One full length 16 bit ISA One half length 16 bit ISA Two 32 bit PCI1 One 32 bit PCI1 half length 16 bit ISA Combination Three full length 16 bit ISA Network Interface None Power supply 100 W full range 90 264 VAC 100 W full range 90 264 VAC 200 W 100 127 VAC and 176 264 VAC Manual switching between 115V and 230V Security Power on password Mechanical cover l...

Страница 6: ...Technologies Component HP Vectra VL 5 xx series 3 PC D339xA and D34xxA series HP Vectra VL 5 xx series 4 Desktop PC D366xA D367xA D368xA and D369xA series HP Vectra VL 5 xx MT series 4 Mini Tower PC D380xA series Pre loaded software MS DOS 6 22 Windows for Workgroups1 3 11 Dashboard HP User Tools Drivers BIOS ROM HP BIOS Flash EEPROM HP Phoenix2 BIOS Flash EEPROM System ROM localization English on...

Страница 7: ...s backplane has two ISA slots one PCI slot and one combination ISA PCI slot for accessory boards The mini tower s backplane has three ISA slots two PCI slots and one combination ISA PCI slot for accessory boards The system boards are the same for the desktop and the mini tower New Features A completely upgradable Pentium based system board using system board switches and voltage regulator module A...

Страница 8: ...O Extended Data Output for faster memory access times 60 ns 256KB of synchronous pipeline burst level 2 cache A 64 bit host bus for PENTIUM processor cache and main memory A 32 bit Peripheral Component Interconnection PCI local bus for accessing the video controller and IDE controller An Industry Standard Architecture ISA bus for ISA compatible controllers for devices such as flexible disk drives ...

Страница 9: ...uct number RAM MB Sync Cache KB Video RAM MB Video controller VL 5 90 series 4 0 540 1000 1000 1000 D3660A D3661A D3662A D3662S1 D3664A 8 8 16 16 8 256 256 256 256 256 1 1 1 1 1 S3 Trio 765 64V VL 5 100 series 4 0 540 1000 D3670A D3671A D3672A 8 8 16 256 256 256 1 1 1 S3 Trio 765 64V VL 5 120 series 4 0 540 1000 D3680A D3681A D3682A 8 8 16 256 256 256 1 1 1 S3 Trio 765 64V VL 5 133 series 4 0 1000...

Страница 10: ...ra VL 5 xx series 4 has a Voltage Regulator Module VRM which supplies the Pentium processor with the correct voltage The VRM allows the processor to be upgraded without replacing the system board The 90 MHz 100 MHz and 133 MHz processors need a passive shortening block VRM providing VCC voltage while the 120 MHz processor needs an active VRM providing VRE voltage The appropriate VRM is provided wi...

Страница 11: ...B modules or 16 MB two 8 MB modules of memory is supplied as standard expandable to 128 MB Memory modules must be installed in pairs of identical modules NOTE Install only 4 MB or 16 MB modules in bank C Bank C supports only single density memory modules EDO or Extended Data Out memory is a new type of memory that boosts overall access times It does this by utilizing the clock cycles more effectiv...

Страница 12: ...is performed when the PC is started The POST displays a graphic screen with the HP Vectra logo If the POST detects an error the error message is displayed and the SETUP program can be run to check the configuration To see the tests performed during the POST press when the HP Vectra logo appears and the display will switch to text mode In this mode a summary configuration screen will be displayed a...

Страница 13: ...Video Resolutions 1 bpp Bits per pixel 2 Interlaced Resolution Number of colors Refresh Rate Hz Memory 640 x 480 16 16M 24bpp1 256 32K 64K 60 60 72 75 1 MB 800 x 600 16 256 32K 64K 60 72 75 60 75 1024 x 768 16 256 i432 60 70 75 1280 x 1024 16 i452 60 72 75 Resolution Number of colors Refresh Rate Hz Memory 640 x 480 16 16M 24bpp1 256 32K 64K 16M 32bpp1 60 60 72 75 2 MB 800 x 600 16 256 32K 64K 16M...

Страница 14: ...olors Refresh Rate Hz Memory 640 x 480 16 256 32K 64K 16M 32bpp1 60 60 72 75 2 MB 800 x 600 256 32K 64K 60 72 75 1024 x 768 256 32K 64K i432 60 70 75 1280 x 1024 256 i452 60 72 75 Resolution Number of colors Refresh Rate Hz Memory 640 x 480 16 256 64K 60 72 75 1 MB 800 x 600 256 64K 60 72 75 1024 x 768 256 i432 60 70 75 1280 x 1024 16 i452 60 72 75 Resolution Number of colors Refresh Rate Hz Memor...

Страница 15: ...xel 2 Interlaced Resolution Number of colors Refresh Rate Hz Memory 640 x 480 256 64K 60 72 75 1 MB 800 x 600 256 60 72 75 1024 x 768 256 i432 60 70 75 1280 x 1024 Not available Resolution Number of colors Refresh Rate Hz Memory 640 x 480 256 64K 16M 32bpp1 60 72 75 2 MB 800 x 600 256 64K 60 72 75 1024 x 768 256 64K i432 60 70 75 1280 x 1024 256 i452 60 72 75 ...

Страница 16: ...sh rate for HP monitors is 60Hz at this resolution Resolution Number of colors Video Adapter Maximum Refresh Rate Hz Memory 640 x 480 256 64K 16M 120 2 MB 800 x 600 256 64K 16M 1024 x 768 256 64K 1280 x 1024 256 100 1600 x 12001 256 72 Resolution Number of colors Video Adapter Maximum Refresh Rate Hz Memory 640 x 480 256 64K 16M 120 4 MB 800 x 600 256 64K 16M 1024 x 768 256 64K 16M 1280 x 1024 256...

Страница 17: ...se Control Center HP Video drivers IDE Disk drivers for 32 bit disk and file access for Windows for Workgroups 3 11 ISA Plug and Play configuration utility ICU Advanced Power Management Desktop Management Interface VESA feature connector enable program FCON EXE The first time the PC is turned on a software initialization program runs to allow the user to set up the pre installed software For the m...

Страница 18: ... the system board has red device connectors is recommended for supplementary hard disk drives and CD ROM drives This cable has one device connector in the desktop allowing a single IDE device to be connected and two device connectors in the mini tower allowing two IDE devices to be connected For each data cable the inside device connector is used for the master bootable drive and the outside or en...

Страница 19: ...wing features a power on off button a power on status light which flickers in power saving mode a hard disk activity light for IDE drives Multimedia models also have a volume control button and a socket for headphones Security Features The PC has the following security features power on prompt with user or administrator password power on keyboard lock with user password communications port protect...

Страница 20: ... Vectra PCs are not supported as servers Documentation The following documentation is available for the HP Vectra VL 5 xx series 4 PC 1 Specify Language Option when ordering this kit 2 This printable file can be downloaded from the HP BBS Library Description Part Number HP Vectra VL 5 xx series 4 Desktop PC User s Guide HP Vectra VL 5 xx MT series 4 PC User s Guide D3645A kit1 D3800A kit1 HP Vectr...

Страница 21: ...23 2 PC Hardware Structure After reading this chapter you will be familiar with the PC s package and hardware assembly ...

Страница 22: ...eatures The main external features of the desktop package are connectors for I O devices on the rear panel three front access shelves for 3 5 inch or 5 25 inch devices control panel and name plate Vectra VL 5 xx series 4 Desktop Rear Panel Device I O connectors Cover lock Control Panel Power on off button Power on status light Hard disk activity light Front Access Shelves One 1 inch high 3 5 5 25 ...

Страница 23: ...er supply for easy access to system board components one internal rear shelf for 3 5 inch devices four accessory board slots for accessories for example an audio board system board Removable Power Supply Internal Rear Shelf 1 inch high 3 5 inch hard disk drive Backplane Board Four Slots System Board Vectra VL 5 xx series 4 Desktop ...

Страница 24: ...to internal drive shelves manual 115 230 voltage switch on the rear panel four front access shelves for 3 5 inch or 5 25 inch devices control panel Vectra VL 5 xx MT series 4 Mini Tower Rear Panel Device I O connectors Internal device access panel Manual 115 230 voltage switch Control Panel Power on off button Cover lock Front Access Shelves 3 5 inch flexible disk drive Three available 5 25 inch s...

Страница 25: ...orting a greater number of devices than desktop models two internal shelves for 3 5 inch devices six accessory board slots for accessories for example an audio board system board Power Supply Internal Rear Shelves One empty 3 5 inch shelf One 3 5 inch shelf with hard disk drive Backplane Board Six Slots System Board Vectra VL 5 xx MT series 4 Mini Tower ...

Страница 26: ...applies only to the models with integrated video controller shown on the system board above The models with Matrox MGA Millennium video card do not have the VRAM modules VRAM sockets and video controller integrated on the system board Video memory upgrades for these models are installed directly on the video card ...

Страница 27: ...29 2 PC Hardware Structure Packaging VL 5 xx series 4 Desktop Backplane VL 5 xx MT series 4 Mini Tower Backplane This slot is for a half length ISA accessory card only ...

Страница 28: ... page 5 Password open enabled Default closed disabled clear passwords 6 CMOS open normal configuration Default closed clear CMOS 7 Processor speed see table on next page 8 Secure mode selection open normal Default closed Super secure mode no BIOS flashing and no Setup changes allowed 9 Keyboard space bar power on open disabled Default closed enabled 10 Not used Position of switch block on Vectra V...

Страница 29: ...n Open Closed CPU Frequency 100 MHz CPU bus Frequency 66 MHz PCI Frequency 33 MHz AT Frequency 8 25 MHz Open Closed Open Open Closed CPU Frequency 120 MHz CPU bus Frequency 60 MHz PCI Frequency 30 MHz AT Frequency 7 5 MHz Closed Open Closed Open Closed CPU Frequency 133 MHz CPU bus Frequency 66 MHz PCI Frequency 33 MHz AT Frequency 8 25 MHz Open Closed Closed Open Closed The following processor sp...

Страница 30: ...se banks are labelled A B and C on the system board A maximum of 128 MB main memory is supported When additional memory modules are installed the following rules must be applied 1 Memory modules must be installed in pairs 2 The two modules sharing a bank must be identical 3 Different banks can contain memory module pairs of different sizes 4 Install only 4 or 16 MB memory modules in bank C ...

Страница 31: ...2 4 MB configuration Bank A 4 4 4 4 4 4 8 8 8 8 4 4 4 4 4 4 4 4 4 4 32 32 32 32 Bank B 4 4 4 4 8 8 4 4 8 8 16 16 4 4 8 8 16 16 32 32 4 4 8 8 Bank C 4 4 4 4 4 4 16 16 16 16 16 16 4 4 4 4 Total MB 16 24 24 32 40 40 48 56 72 72 80 88 Memory upgrade paths from initial 16 MB 2 8 MB configuration Bank A 8 8 8 8 8 8 8 8 8 8 8 8 Bank B 8 8 16 16 8 8 16 16 32 32 32 32 Bank C 16 16 16 16 16 16 Total MB 32 4...

Страница 32: ...n on supported video resolutions refer to Integrated Video Controller on page 15 The upgrade kit D3500A comprises two modules of 512 KB These two VRAM modules are identical and must be installed together When inserting the modules carefully align the corner dot on the module with the corner marker on the socket If a module is incorrectly inserted you will need the PLLC Extraction Tool part number ...

Страница 33: ...MB For information on supported video resolutions refer to Matrox MGA Millennium Video Card on page 18 To increase the video memory to 4 MB use the 2 MB upgrade kit D3557A The 6 MB upgrade kit Matrox MGA MIL M06 can also be installed but it is not available from HP Once the video memory has been installed run the HP User Tools video setup program if you are using Windows 3 11 or Windows 95 to conf...

Страница 34: ...ane on page 29 Mini Tower Accessory Board Slots The mini tower PC has six slots that can be used for installing accessory boards For details on the mini tower accessory board slots refer to VL 5 xx MT series 4 Mini Tower Backplane on page 29 Accessory boards may have preferred locations and special installation instructions refer to the manual supplied with the board NOTE PCI slots have a 5V suppl...

Страница 35: ...tails for many non Plug and Play accessory boards If your accessory board is not listed by the ICU there are two ways you can configure the accessory board 1 Some non Plug and Play accessory boards are supplied with a configuration file which can be used by the ICU to determine which resources are required by the board When prompted by the ICU insert the diskette containing the configuration file ...

Страница 36: ...w the microprocessor to be easily changed Each microprocessor has a Voltage Regulator Module VRM which must be installed with the microprocessor NOTE The 90 100 and 133 MHz Pentium processors use the shortening block VRM 5063 7939 The 120 MHz Pentium processor uses the active VRM 5063 7940 Processor VRM and 3 3V connector in Vectra VL 5 xx series 4 PC ...

Страница 37: ...nclipping the two white tabs and sliding it up and out of the socket 3 Insert the new VRM Slide the module into the socket pressing it down firmly then push the two white tabs back into place The VRM module goes in one way only 4 Set switches 1 2 3 4 and 7 on the system board for the correct processor speed Refer to the section System Board Switches on page 30 Note that you will not need to change...

Страница 38: ...40 2 PC Hardware Structure Installing Accessories ...

Страница 39: ...41 3 Troubleshooting and Repair After reading this chapter you will understand the main features of the SETUP program ...

Страница 40: ...vent unauthorized access to your PC You cannot set a user password if an administrator password HAS NOT been set Setting a user password prevents unauthorized use of your computer protects the data stored in it and preserves the preferences you set Key Click On Allows you to turn the audible keyclick on or off Key auto repeat speed 21 8 per Second Allows you to set the number of times per second a...

Страница 41: ...elects the flexible disk drive type Flexible disk drive 2 Not Installed Selects the flexible disk drive type A B flexible disk swap Disabled Enable this option only if you need to boot on flexible disk B Then flexible disks A and B will be swapped Video Video system EGA VGA Select video display type Video BIOS shadowing Enabled Enables disables video BIOS shadowing for AT external boards only Enab...

Страница 42: ...le the on board IDE adapters Primary enables only the HDD data cable marked HDD next to the system board attachment Both enables the HDD data cable and the CD ROM data cable marked CD ROM next to the system board attachment Autotype fixed disk Automatically attempts to detect and identify the IDE drive when you press the Enter key Type User 540 MB Select Auto for automatic hard disk drive detectio...

Страница 43: ...will be locked Only the user password can unlock the keyboard This option is only displayed if a user password has been set and is not available if you are running Windows 95 When the PC is started with the keyboard locked the Caps Lock LED flickers until the keyboard is unlocked Password on boot Enabled Enable or disable password prompt on boot Boot on flexible disk drive Enabled Enables or disab...

Страница 44: ...or The delay is an approximate time depending on the CPU speed Standby Wakeup Mouse PS2 IRQ12 Enabled Enables or disables the system to return to full speed when the mouse is moved Suspend Wakeup IRQ3 Serial Port Enabled Enables or disables the system to return to full speed when an IRQ is generated IRQ4 Serial Port Enabled Save changes and Exit Exit without saving changes Setup Item Default Actio...

Страница 45: ...eck that HDD is connected Check that HDD is detected in Setup Check that boot on hard disk drive is enabled in Setup Diskette Drive A or B error Check whether the diskette drive is connected Check Setup for the configuration System battery is dead You may get this message if the PC is disconnected for a few days When you Power on the PC run Setup to update the configuration information The message...

Страница 46: ...ory are correctly set in their sockets Other An error message may be displayed and the PC may hang for 20 seconds and then beep The POST is probably checking for a mass storage device which it cannot find and the PC is in Timeout Mode After Timeout run Setup to check the configuration Message Corrective Action and or Explanation ...

Страница 47: ...a Do not use a PHLASH utility supplied for a different HP Vectra model To update the system BIOS 1 Ensure that the Secure Switch system board switch 8 is OPEN to enable BIOS flashing 2 If the PC has an administrator password ensure you boot the PC with this password to enable BIOS flashing 3 Insert the PHLASH utility diskette in drive A 4 Switch the computer OFF and then ON 5 Follow the instructio...

Страница 48: ... name in the code file itself To bypass it type the command phlash xxxxxx ful o where xxxxxx is the name of the BIOS code file Cannot flash using user password use admin password You have entered the user password when booting the machine Reboot and use your Administrator password Open failed on BIOS ROM image file The Secure Switch system board switch 8 is CLOSED Open this switch to enable the BI...

Страница 49: ...d on diskette with the replacement system board To record the serial number type the command PHLASH ds xxxxxx mode 1 where xxxxxx is the serial number of the PC The serial number is found on the back of the PC s box HP Vectra Diagnostic Utility No diagnostic utility was available for the Vectra VL 5 xx series 4 PC at the time of printing A diagnostic utility for this PC range will be available in ...

Страница 50: ...52 3 Troubleshooting and Repair HP Vectra Diagnostic Utility ...

Страница 51: ...53 A Final Quiz Working through the Final Quiz will help you consolidate and strengthen your knowledge of the HP Vectra VL 5 xx series 4 PC ...

Страница 52: ...controller a 256 KB b 512 KB c 1 MB d 2 MB 3 What is the maximum amount of video memory supported in the models with the integrated video controller a 1 MB b 2 MB c 4 MB 4 What is the maximum amount of main memory supported a 64 MB b 96 MB c 128 MB d 192 MB 5 Which memory modules can be installed in bank C a 4 and 16 MB modules b 8 and 32 MB modules c 4 8 16 and 32 MB modules 6 What is the maximum...

Страница 53: ...CD ROM connector d Hard disk drive on outside end HDD connector CD ROM on a red CD ROM connector 8 After installing a hard disk drive how is it detected a Automatically b Automatically if Type is set to Auto in the SETUP program c Automatically if once in the SETUP program you press at the Autotype fixed disk field and Type is set to Auto 9 What is the maximum number of PCI accessory boards that c...

Страница 54: ...port d 2 serial ports 2 bi directional parallel ports 12 How should a PCI accessory board be configured in Windows 3 11 a with the SETUP program b by running the ISA Configuration Utility ICU c no configuration is necessary 13 How should an ISA Plug and Play bootable accessory board be configured with Windows 95 a change the setting in the SETUP program b by running the Add New Hardware wizard c n...

Страница 55: ...mum amount of main memory supported c 128 MB 5 Which memory modules can be installed in bank C a 4 and 16 MB single sided modules 6 What is the maximum number of 5 25 inch front access drives that can be installed in the mini tower b three 7 You are installing a hard disk drive and a CD ROM Assuming that the PC has no previously installed drives which data cable connections do you use c Hard disk ...

Страница 56: ...cessory boards that can be installed in the mini tower b three 11 What communication ports are standard c 2 serial ports 1 bi directional parallel port 12 How should a PCI accessory board be configured in Windows 3 11 c no configuration is necessary 13 How should an ISA Plug and Play bootable accessory board be configured with Windows 95 c no configuration is necessary ...

Страница 57: ...59 B HP Vectra VL 5 xx series 4 Course Evaluation Form When done tear out and mail to TPEC Hewlett Packard France Boulevard Steve Biko 38090 VILLEFONTAINE France ...

Страница 58: ...urse easy to understand Do you feel you need additional training Did you meet all the course prerequisites Rate the following 1 poor to 5 excellent 1 2 3 4 5 Quality of tests Quality of information provided Quantity of information provided Support documents provided Overall rating of this course Level of this course not enough just right too technical Additional comments ...

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