HP TOUCHSMART TM2, Руководство пользователя

Страница: 101 / 106

4. Click the Security tab and enter the correct wireless encryption data into the Network security
key box.
5. Click OK to save these settings.
WLAN connection is very weak
If the connection is very weak, or if your computer cannot make a connection to a WLAN, minimize
interference from other devices, as follows:
ł
Move your computer closer to the wireless router or access point.
ł
Temporarily disconnect devices such as a microwave, cordless phone, or cellular phone to be sure
that other wireless devices are not interfering.
If the connection does not improve, try forcing the device to reestablish all connection values:
1. Select Start > Control Panel > Network and Internet > Network and Sharing Center .
2. Click Manage wireless networks in the left pane.
A list showing the available WLANs is displayed. If you are in a hotspot where several WLANs are
active, several will be displayed.
3. Click a network, and then click Remove .
Cannot connect to the wireless router
If you are trying to connect to the wireless router and are unsuccessful, reset the wireless router by
removing power from the router for 10 to 15 seconds.
If the computer still cannot make a connection to a WLAN, restart the wireless router. For details, refer
to the router manufacturer's instructions.
Contacting customer support
If the information provided in this guide or Help and Support does not address your questions, you can
contact HP Customer Support at
http://www.hp.com/go/contactHP .
Here you can:
ł
Chat online with an HP technician.
NOTE: When technical support chat is not available in a particular language, it is available in
English.
ł
E-mail HP Customer Support.
ł
Find HP Customer Support worldwide telephone numbers.
ł
Locate an HP service center.
Contacting customer support 91
Antenna House XSL Formatter (Evaluation) http://www.antennahouse.com/