Contents
Finding part numbers for replacement parts............................................ 6
HPE StoreOnce and HPE ProLiant..................................................................................................... 6
To access ProLiant documentation...........................................................................................6
HPE StoreOnce 3100 System Components........................................................................................6
HPE StoreOnce 3100 mechanical and system components.................................................... 8
HPE StoreOnce 3500 Series Components......................................................................................... 9
HPE StoreOnce 3500 and 5100 mechanical and system components.................................. 11
HPE StoreOnce 5100 System Components......................................................................................12
HPE StoreOnce 5100 mechanical and system components.................................................. 14
HPE StoreOnce 5100 System Capacity Upgrade Kit Components...................................................15
HPE StoreOnce 5100 System Capacity Upgrade System components.................................17
Optional Hardware Components....................................................................................................... 17
General precautions and safety guidelines............................................ 19
Required tools................................................................................................................................... 19
Component replacement guidelines..................................................................................................19
Safety precautions.............................................................................................................................19
General precautions............................................................................................................... 19
Preventing electrostatic discharge..........................................................................................20
Equipment symbols................................................................................................................ 20
Identifying problems................................................................................. 21
POST messages and troubleshooting...............................................................................................21
Using the StoreOnce GUI to identify a problem................................................................................ 21
Alerts in the Events Log..........................................................................................................21
Failed disk in the Hardware tree............................................................................................. 21
Using the StoreOnce CLI to identify a problem................................................................................. 22
Overview.................................................................................................................................22
Identifying a problem.............................................................................................................. 22
LEDs and problem diagnosis.............................................................................................................24
Server LEDs (all models)........................................................................................................24
Front panel LEDs......................................................................................................... 25
Disk drive LEDs........................................................................................................... 27
Rear panel LEDs..........................................................................................................28
Storage enclosure LEDs (HPE StoreOnce 5100 System only).............................................. 29
Front View LEDs.......................................................................................................... 29
Rear view LEDs........................................................................................................... 30
HPE StoreOnce 5100 System expansion shelf error messages............................................ 32
I/O module errors......................................................................................................... 33
I/O module firmware errors.......................................................................................... 33
SAS cable error............................................................................................................33
Thermal control errors..................................................................................................34
Thermal shutdown alarms............................................................................................34
Power supply module errors........................................................................................ 34
Power supply communication errors............................................................................35
Fan module errors........................................................................................................35
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