HP StorageWorks N1200-320, Технические характеристики

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HP Care Pack Options HP Care Pack Options HP Care Pack Options HP Care Pack Options Support Services via HP authorized commercial resellers
Description Description Description Description Care Pack Care Pack Care Pack Care Pack
3 Years, 9X5, Next Business Day Exchange, Hardware Support UE278E
3 Years, 9X5, Next Business Day, Hardware Support Onsite UE279E
3 Years, 13X5, 4hr response, Hardware Support Onsite UE280E
3 Years, 24X7, 4hr response, Hardware Support Onsite UE281E
4 Years, 13X5, 4hr response, Hardware Support UE282E
4 Years, 24x7, 4hr response, Hardware Support UE283E
5 Years, 13X5, 4hr response, Hardware Support UE284E
5 Years, 24X7, 4hr response, Hardware Support UE285E
1 Year, Post Warranty, 13X5, 4hr response, Hardware Support UA774PE
1 Year, Post Warranty, 24X7, 4hr response, Hardware Support UA775PE
Support Services via HP Direct and HP authorized enterprise resellers Support Services via HP Direct and HP authorized enterprise resellers Support Services via HP Direct and HP authorized enterprise resellers Support Services via HP Direct and HP authorized enterprise resellers
Description Description Description Description Care Pack Care Pack Care Pack Care Pack
HW, 3-year, next-day, 13x5, on-site HA101A3#80M
HW, 3-year, 4-hour, 13x5, on-site HA103A3#80M
HW, 3-year, 4-hour, 24x7, on-site HA104A3#80M
HW, 3-year, 6hr CTR, 24x7, on-site * HA105A3#80M
HW Only, Support Plus, 3-year, 13x5 ** HA109A3#80M
HW Only Support Plus 24, 3-year, 24x7 ** HA110A3#80M
HW Only, Proactive 24, 3-year, 24x7 *** HA111A3#80M
HW Only, Critical Service, 3-year, 24x7 *** HA112A3#80M
* 6hr CTR 'standalone' service is not offered in Latin or North America.
** Support Plus covers 4hr Hardware response (Software support is not applicable).
*** Both Proactive 24 & Critical Service only relate to 'reactive elements', work is ongoing to offer the
'proactive elements' in the near future (Software support is not applicable).
NOTE:
NOTE: NOTE:
NOTE: The HP Care Pack information quoted above relates to 3 year offerings only; 1yr, 4yr and 5yr
packs are available for each offering (replace A3 with A1, A4, A5 respectively).
NOTE:
NOTE: NOTE: NOTE: 'A' signifies a physical Care Pack; 'E' signifies an electronic Care Pack.
NOTE:
NOTE: NOTE: NOTE: In order to maximize ROI and product uptime, and minimize the cost of ownership, Hewlett-
Packard recommends the 3-year, 24 x 7 service options. These offerings will ensure that any product
issue can be tackled when they occur (most back up issues will occur outside standard business hours)
and that the service coverage regarding period, covers the minimum expected life of the host system.
QuickSpecs HP StorageWorks N1200-320 4Gb Network Storage HP StorageWorks N1200-320 4Gb Network Storage HP StorageWorks N1200-320 4Gb Network Storage HP StorageWorks N1200-320 4Gb Network Storage
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Related Options
DA - 12454 Worldwide — Version 8 — March 6, 2009 Page 8