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Warranty

Warranty

Warranty

Warranty

The warranty for this product consists of a 1-year, parts exchange, on-site next business day.

Warranty Upgrade

Warranty Upgrade

Warranty Upgrade

Warranty Upgrade
Options

Options

Options

Options

Response – Upgrade on-site response from next business day to same day 4-hours
Coverage – Extend hours of coverage from 5 days x 9 hours to 7 days x 24 hours
Duration – Select duration of coverage for a minimum period of 1 year or multiple years
Post warranty coverage

HP Care Pack Information

HP Care Pack Information

HP Care Pack Information

HP Care Pack Information HP Care Pack is defined as an upgrade to the product warranty attribute, available for a specific

duration and hours of coverage.

HP Care Pack is not available for less than the products warranty duration.
HP Care Pack is available for sale anytime during the warranty period for most products, but the
commencement date will be the same as the warranty start date (delivery date to end user
customer). Proof of purchase may be required.
HP Care Pack services are prepaid.

For additional HP Care Pack (hardware & software) information, as well as orderable part numbers,
please refer to the URL 

http://www.hp.com/hps/carepack/

.

Hardware Product

Hardware Product

Hardware Product

Hardware Product
Services

Services

Services

Services

Installation services
On-site Maintenance (includes warranty support)
Response time upgrades during the warranty period
Post-warranty coverage
RAID setup and performance consulting via statement of work

For additional hardware installation and maintenance information please refer to the URLs listed below:

http://www.hp.com/hps/hardware/

eSupport

eSupport

eSupport

eSupport

HP eSupport is a portfolio of technology-based services that assist you with managing your business
environment - from the desktop to the data center.

Support Portal
The HP support portal provides one-stop access to the information, tools and services you need to
manage the daily operations of your IT environment.

Features include:

Access to self-solve tools (including search technical knowledge base)
Efficient logging and tracking of support cases
Collaboration with other business and IT professionals
Download of patches and drivers
Access to diagnostic tools
Proactive notification of relevant information

Access to certain features of the support portal requires an HP service agreement. To access the support
portal, visit 

http://www.hp.com/support

QuickSpecs

HP StorageWorks N1200-320 4Gb Network Storage

HP StorageWorks N1200-320 4Gb Network Storage

HP StorageWorks N1200-320 4Gb Network Storage

HP StorageWorks N1200-320 4Gb Network Storage

Router

Router

Router

Router

Service and Support, HP Care Pack and Warranty Information

DA - 12454   Worldwide — Version 8 — March 6, 2009

Page 4

Содержание StorageWorks N1200-320

Страница 1: ...orageWorks N1200 320 4Gb Network Storage Router HP StorageWorks N1200 320 4Gb Network Storage Router HP StorageWorks N1200 320 4Gb Network Storage Router What s New What s New What s New What s New Includes an embedded 4Gb FC interface card which is designed to provide higher performance if used with Ultrium 960 LTO3 tape technology RoHS compliant 5 of 6 Key Features and Benefits Key Features and ...

Страница 2: ...is computer has security access privileges to access the router The HP N1200 320 4Gb NSR also includes Selective Storage Presentation SSP This manageability feature allows multiple servers to share a single data router By providing a unique map for each host the user can limit what each host has access to The HP N1200 320 4Gb NSR includes the SCSI Controller Command SCC manageability feature This ...

Страница 3: ... to date OS compatibility information at http www hp com go ebs Software Support Software Support Software Support Software Support Reference the EBS compatibility matrix for the most up to date software compatibility information at http www hp com go ebs Tape Library Connectivity Tape Library Connectivity Tape Library Connectivity Tape Library Connectivity The N1200 320 4Gb supports both current ...

Страница 4: ...es Services Services Services Installation services On site Maintenance includes warranty support Response time upgrades during the warranty period Post warranty coverage RAID setup and performance consulting via statement of work For additional hardware installation and maintenance information please refer to the URLs listed below http www hp com hps hardware eSupport eSupport eSupport eSupport H...

Страница 5: ...ty and recovery services Components Components Components Components The following brick level options components do not have individual HP Care Pack Services These items will be included in product HP Care Pack Services into which they are installed Disk Drives Tape Drives CD DVD ROM SCSI Hubs in SBBs Adapters Bus Converters Backplane RAID Controllers Power Supplies Cabling Fans QuickSpecs HP Sto...

Страница 6: ...anagement rack ready unit AG314A Kit Contents for each router 6 US Power Cord 120 VAC 10 Serial Cable Rack mount hardware for use with HP 10000 series 9000 series 5000 series or System E racks Documentation kit including User Guide and Installation Guide QuickSpecs HP StorageWorks N1200 320 4Gb Network Storage HP StorageWorks N1200 320 4Gb Network Storage HP StorageWorks N1200 320 4Gb Network Stor...

Страница 7: ...Cord Latin America 2 cords AD534A Power Cord Taiwan AF913A NOTE NOTE NOTE NOTE One power cord is required there is one US power cord included in the box with the N1200 320 4Gb NSR Please select the correct power cord for your geographical location WARNING WARNING WARNING WARNING This product can ONLY be used with an HP approved power cord for your specific geographic region Use of a non HP approve...

Страница 8: ...6hr CTR 24x7 on site HA105A3 80M HW Only Support Plus 3 year 13x5 HA109A3 80M HW Only Support Plus 24 3 year 24x7 HA110A3 80M HW Only Proactive 24 3 year 24x7 HA111A3 80M HW Only Critical Service 3 year 24x7 HA112A3 80M 6hr CTR standalone service is not offered in Latin or North America Support Plus covers 4hr Hardware response Software support is not applicable Both Proactive 24 Critical Service ...

Страница 9: ...g Shipping Shipping 40 140 F 40 60 C Relative Humidity Relative Humidity Relative Humidity Relative Humidity non condensing Operating Operating Operating Operating 20 80 Shipping Shipping Shipping Shipping 10 90 Input Requirements Input Requirements Input Requirements Input Requirements Voltage Voltage Voltage Voltage 90 to 264 VAC Line Frequency Line Frequency Line Frequency Line Frequency 47 to ...

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