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Is the system power LED amber?
Answer
Possible reasons
Possible solutions
No (green)
System functioning properly.
No action required
Yes
•
The Power On/Standby button
has not been pressed
fi
rmly or
held long enough.
•
The power supply may not be
inserted properly, it may have
a damaged connector, or it
may have failed.
•
The system may have
experienced a short. Controller
fi
rmware may be corrupted.
•
The system midplane and/or
power button/LED assembly
may need to be replaced.
•
Firmly press the Power
On/Standby button and
hold for approximately three
seconds.
•
Be sure that the power supply
is undamaged and is fully
seated. Be sure that all pins on
connectors and components
are straight.
•
Be sure that all components
are fully seated.
•
Update the controller
fi
rmware.
•
Contact an authorized service
provider for assistance.
Is the power supply LED amber?
Answers
Possible reasons
Actions
No (green)
Power supply functioning properly. No action required
Yes
•
Power cords not connected or
AC power is unavailable.
•
Power supply may not be
inserted properly, it may have
a damaged connector, or it
may have failed.
•
Remove and inspect the AC
power cords from both power
supplies and reconnect them.
•
Be sure that the power supply
is undamaged and is fully
seated.
•
Be sure that all pins on
connectors and components
are straight.
•
Contact an authorized service
provider for assistance.
Is the SAS controller LED amber?
Answer
Possible reasons
Possible solutions
No (green)
Functioning properly.
No action required
Yes
•
The controller has locked.
•
The controller has failed.
•
Other fault condition exists.
•
Check seven-segment display
for error codes. See
Chapter
4
.
•
Make sure that the controller
is seated properly by pressing
the controller
fi
rmly into its bay
after the handle has clicked in
place.
•
Contact an authorized service
provider for assistance.
28
Troubleshooting
Содержание StorageWorks 9100 - Extreme Data Storage System
Страница 5: ...Figures 1 Exploded view 32 9100c Extreme Data Storage System user guide 5 ...
Страница 10: ...10 About this guide ...
Страница 12: ...12 Overview ...
Страница 20: ...Hard drive LEDs Item Description 1 Fault UID LED amber blue 2 Online activity LED green 20 LED descriptions ...
Страница 32: ...nl Figure 1 Exploded view 32 Parts catalog ...
Страница 34: ...34 Parts catalog ...
Страница 40: ...40 Electrostatic discharge ...
Страница 42: ...42 Specifications ...
Страница 46: ...Japanese notice BSMI notice Korean notice Class A equipment Class B equipment 46 Regulatory compliance notices ...
Страница 47: ...Power cord statement for Japan 9100c Extreme Data Storage System user guide 47 ...
Страница 48: ...48 Regulatory compliance notices ...