Related documentation
The
HP StorageWorks 1/8 G2 Tape Autoloader User and service
guide
on the documentation CD includes additional information
about installing, con
fi
guring, upgrading, and operating the
Autoloader. French, German, Italian, Japanese, and Spanish
versions of the guide can be found on the HP support website at:
http://www.hp.com/support/manuals
.
HP technical support
Telephone numbers for worldwide technical support are listed on the HP
support website:
http://www.hp.com/support
.
Collect the following information before calling:
•
Technical support registration number (if applicable)
•
Product serial numbers
•
Product model names and numbers
•
Applicable error messages
•
Operating system type and revision level
•
Detailed, speci
fi
c questions
For continuous quality improvement, calls may be recorded or
monitored.
HP strongly recommends that customers sign up online using the
Subscriber’s choice website:
http://www.hp.com/go/e-updates
.
Subscribing to this service provides you with e-mail updates on the
latest product enhancements, newest versions of drivers, and
fi
rmware
documentation updates as well as instant access to numerous other
product resources.
After signing up, you can quickly locate your products by selecting
Business support
and then
Storage
under
Product Category
.
Registering your Autoloader
Register your Tape Autoloader online at
www.register.hp.com
. HP
customers who register join a select group to receive technical support
updates and special HP offers.
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