23
alified support specialists.
3
k
Start
,
All Programs
,
4
/support
for product
5
hours a day,
.S. only), and French (Canada only) at:
nd date of purchase
available. Telephone support is free during your limited warranty period.
Support Information
Don’t Forget to Register!
Go to:
http://register.
.com
hp
Where to Get Help
Follow These Steps When You Need Help
1
Check the setup poster and product documentation for help with setting up and using your
computer.
2
Use the Help and Support Center for help with hardware and software questions. Click
Start
,
and then click
Help and Support
. The Help and Support Center provides useful troubleshooting
information and includes the following:
•
E-mail support.
•
HP Real Time Chat with qu
•
Support phone numbers.
If you think you have a hardware issue, before calling the Customer Care Center, run the
hardware diagnostic tools that are preinstalled on your computer. Clic
PC Help & Tools
, and then click
Hardware Diagnostic Tools
.
HP Technical Support Web site. Go to:
http://www.hp.com
information, driver updates, troubleshooting, and much more.
If you have not solved the problem, call HP Customer Care, toll-free, by phone, 24
seven days a week in English, Spanish (U
HP:
1-800-474-6836
(800-HP-invent)
Compaq:
1-800-652-6672
(800-OK-Compaq)
When you call, please have your product model number, serial number, a
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