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Removing batteries from the optional wireless keyboard or 

mouse

NOTE:

The wireless keyboard and mouse are optional components.

To remove batteries from the wireless keyboard, remove the battery door on the underside of the keyboard 

(1) and lift the batteries out of the battery compartment (2).

To remove batteries from the wireless mouse, remove the battery door on the underside of the mouse (1) and 

lift the batteries out of the battery compartment (2).

22

Chapter 3   Hardware repair and upgrade

Содержание ProOne 400

Страница 1: ...Hardware Reference Guide ...

Страница 2: ...on to most models Some features may not be available on your computer Not all features are available in all editions or versions of Windows Systems may require upgraded and or separately purchased hardware drivers software or BIOS update to take full advantage of Windows functionality Windows 10 is automatically updated which is always enabled ISP fees may apply and additional requirements may app...

Страница 3: ... IMPORTANT Indicates information considered important but not hazard related for example messages related to property damage Warns the user that failure to follow a procedure exactly as described could result in loss of data or in damage to hardware or software Also contains essential information to explain a concept or to complete a task NOTE Contains additional information to emphasize or supple...

Страница 4: ...iv About This Guide ...

Страница 5: ... 9 Attaching and removing a fixed height stand 9 Attaching a fixed height stand 9 Removing a fixed height stand 10 Attaching and removing an adjustable height stand 10 Attaching an adjustable height stand 10 Removing an adjustable height stand 11 Attaching the computer to a mounting fixture 12 Connecting and disconnecting cables 13 Connecting cables 13 Connecting a monitor 13 Disconnecting cables ...

Страница 6: ...emory modules 26 Replacing the RTC Battery 27 Replacing drives 28 Replacing a hard drive 28 Removing a hard drive 28 Installing a 2 5 inch hard drive 28 Installing the optical disc drive 29 Appendix A Electrostatic discharge 30 Preventing electrostatic damage 30 Grounding methods 30 Appendix B Computer operating guidelines routine care and shipping preparation 31 Computer operating guidelines and ...

Страница 7: ...35 Legislation and regulations 35 United States 36 21st Century Communications and Video Accessibility Act CVAA 36 Canada 36 Europe 37 United Kingdom 37 Australia 37 Worldwide 37 Useful accessibility resources and links 38 Organizations 38 Educational institutions 38 Other disability resources 38 HP links 38 Contacting support 39 Index 40 vii ...

Страница 8: ...viii ...

Страница 9: ...1 Product features Overview NOTE To access the latest user guides go to http www hp com support and follow the instructions to find your product Then select User Guides Overview 1 ...

Страница 10: ...mponents Table 1 1 HP ProOne 600 21 5 inch and HP ProOne 400 23 8 inch front components Front components 1 Webcam microphones 2 optional 4 Webcam IR lens optional 2 IR light optional 5 IR LED optional 3 Webcam LED optional 6 Speakers 2 optional 2 Chapter 1 Product features ...

Страница 11: ...ype C port NOTE The USB Type C port does not support video output 2 Optical disc drive light optional 6 USB SuperSpeed charging port 3 Optical disc drive eject button optional 7 USB SuperSpeed port 4 SD memory card reader optional 8 Audio out headphone Audio in microphone combo jack HP ProOne 600 21 5 inch and HP ProOne 400 23 8 inch components 3 ...

Страница 12: ...r Serial port optional 4 RJ 45 network jack 2 USB SuperSpeed ports with wake from keyboard or mouse 2 5 Power connector 3 DisplayPort connector 6 Security cable slot Bottom components Table 1 4 HP ProOne 600 21 5 inch and HP ProOne 400 23 8 inch bottom components Bottom components 1 Power button 3 Hard drive activity light 2 Power light 4 Chapter 1 Product features ...

Страница 13: ...microphone optional 2 Webcam lens optional 4 Speakers 2 optional Side components Table 1 6 HP ProOne 400 20 inch side components Side components 1 Optical disc drive optional 5 USB Type C port NOTE The USB Type C port does not support video output 2 Optical disc drive light optional 6 USB SuperSpeed charging port HP ProOne 400 20 inch components 5 ...

Страница 14: ...io out headphone Audio in microphone combo jack Rear components Table 1 7 HP ProOne 400 20 inch rear components Rear components 1 DisplayPort connector optional or HDMI port optional or Serial port optional 4 RJ 45 network jack 2 USB SuperSpeed ports with wake from keyboard or mouse 2 5 Power connector 3 DisplayPort connector 6 Security cable slot 6 Chapter 1 Product features ...

Страница 15: ...ottom components 1 Power button 3 Hard drive activity light 2 Power light Special keys Your keyboard may be different Table 1 9 Special keys Special keys 1 Sleep 6 Mute 2 Fast reverse 7 Volume down 3 Play Pause 8 Volume up 4 Stop 9 Function 5 Fast forward Special keys 7 ...

Страница 16: ...l number and product number The serial number and product number are located on a label on the bottom edge of the bezel You may need these numbers when contacting HP about the computer model 8 Chapter 1 Product features ...

Страница 17: ... See Installing a security cable on page 16 Turn on the power See Connecting power on page 16 The mouse and keyboard are synchronized at the factory Should you ever need to synchronize the mouse and keyboard again see Synchronizing the optional wireless keyboard and mouse on page 18 Attaching and removing a stand Two stands are available for the computer Fixed height stand Adjustable height stand ...

Страница 18: ... a blanket towel or other soft cloth to protect the bezel and screen surface from scratches or other damage 5 Press the stand release latch 6 Rotate the stand 1 away from the computer 7 Slide the stand hooks 2 out of the computer Attaching and removing an adjustable height stand Attaching an adjustable height stand To install the stand 1 Place the computer facedown on a soft flat surface HP recomm...

Страница 19: ... turn off any external devices 3 Disconnect the power cord from the AC outlet and then disconnect any external devices 4 Place the computer facedown on a soft flat surface HP recommends that you set down a blanket towel or other soft cloth to protect the bezel and screen surface from scratches or other damage 5 Press the stand release latch 6 Rotate the stand 1 away from the computer 7 Slide the s...

Страница 20: ...e manufacturer s mounting solution is compliant with the VESA standard and is rated to support the weight of the computer For best performance it is important to use the power cord and other cables provided with the computer NOTE This apparatus is intended to be supported by a UL or CSA Listed wall mount bracket 1 Remove the VESA trim plate from the rear of the computer 2 Insert the VESA mount bra...

Страница 21: ...ector you can purchase a video adaptor from HP for your configuration DisplayPort adapters and video cables are purchased separately HP offers the following adapters DisplayPort to VGA adapter DisplayPort to DVI adapter To connect a monitor 1 Turn off power to the computer and to the monitor that you are connecting to the computer 2 If your monitor has a DisplayPort connector connect a DisplayPort...

Страница 22: ... from the ports Adjusting the computer This computer may ship with a fixed height stand or an adjustable height stand Adjusting a fixed height stand This stand allows you to tilt the computer from 5 to 20 from the desktop To tilt the computer grasp both top and bottom of the computer and adjust to the appropriate tilt 14 Chapter 2 Setup ...

Страница 23: ...ktop Swivel the computer up to 45 to either side To change the height of the computer grasp both sides of the computer and lift or lower to the appropriate height To tilt the computer grasp the top and bottom of the computer and adjust to the appropriate tilt To swivel the computer grasp both sides of the computer and swivel left or right Adjusting the computer 15 ...

Страница 24: ...able lock with the key IMPORTANT Use caution when adjusting the tilt swivel or height of the computer if a security cable is installed The cable or the lock may interfere with the adjustment Connecting and disconnecting power Connecting power 1 Connect one end of the power cord to the AC adapter 1 and the other end to a grounded AC outlet 2 and then connect the AC adapter to the computer 3 2 Press...

Страница 25: ... computer raise the webcam to unlock it or On the HP ProOne 400 20 inch slide the webcam shutter to the right to open the webcam On the HP ProOne 600 21 5 inch or HP ProOne 400 23 8 inch computer press the webcam down until it locks to close it or On the HP ProOne 400 20 inch slide the webcam shutter to the left to close the webcam Setting up Windows Hello If the Windows 10 operating system is ins...

Страница 26: ...board are still not synchronized follow this procedure to manually re synchronize the pair 1 Connect the receiver to a USB port on the computer If your computer only has USB SuperSpeed ports connect the receiver to a USB SuperSpeed port 2 To avoid signal interference with a USB SuperSpeed device distance the receiver at least 3 0 cm from the USB SuperSpeed device 18 Chapter 2 Setup ...

Страница 27: ...Connect button is pressed 4 While the status light on the receiver is flashing press the Connect button on the underside of the keyboard for five to ten seconds After the Connect button is released the status light on the receiver will stop flashing indicating that the devices have been synchronized Synchronizing the optional wireless keyboard and mouse 19 ...

Страница 28: ...is flashing press the Connect button on the underside of the mouse for five to ten seconds After the Connect button is released the status light on the receiver will stop flashing indicating that the devices have been synchronized NOTE If the mouse and keyboard still do not work remove and replace the batteries If the mouse and keyboard are still not synchronized synchronize the keyboard and mouse...

Страница 29: ... AC outlet grasp the cord by the plug To reduce the risk of serious injury read the Safety Comfort Guide provided with your user guides It describes proper workstation setup and proper posture health and work habits for computer users The Safety Comfort Guide also provides important electrical and mechanical safety information The Safety Comfort Guide is also available on the Web at http www hp co...

Страница 30: ...ies from the wireless keyboard remove the battery door on the underside of the keyboard 1 and lift the batteries out of the battery compartment 2 To remove batteries from the wireless mouse remove the battery door on the underside of the mouse 1 and lift the batteries out of the battery compartment 2 22 Chapter 3 Hardware repair and upgrade ...

Страница 31: ...the bezel and screen surface from scratches or other damage 2 Remove the four screws securing the back cover 1 and then lift the back cover from any cavity to remove it from the computer 2 Installing the rear cover Align the rear cover with the computer press all tabs on the panel into place 1 and then secure it with the four screws 2 used to remove it Removing and installing the rear cover 23 ...

Страница 32: ...ifications Table 3 2 Memory specifications Component Specification Memory modules 1 2 volt DDR4 SDRAM memory modules Compliance Unbuffered non ECC DDR4 2666 MHz SODIMM compliant Pins Industry standard 260 pins containing the mandatory Joint Electronic Device Engineering Council JEDEC specification Support Support CAS latency 19 DDR4 2666 MHz 19 19 19 timing Slots 2 Maximum memory 16 GB per memory ...

Страница 33: ...s are populated in one channel only The system will operate in a higher performing dual channel mode if the memory capacity of the memory module in Channel A is equal to the memory capacity of the memory module in Channel B The system will operate in flex mode if the memory capacity of the memory module in Channel A is not equal to the memory capacity of the memory module in Channel B In flex mode...

Страница 34: ...f the memory module then pull the memory module 2 out of the slot 3 Slide the new memory module into the slot 1 at approximately a 30 angle then press the memory module down so that the latches 2 lock it in place NOTE A memory module can be installed in only one way Match the notch on the module with the tab on the memory slot 4 Turn on the computer The computer automatically recognizes the additi...

Страница 35: ...attery it is important to back up the computer CMOS settings When the battery is removed or replaced the CMOS settings will be cleared NOTE The lifetime of the lithium battery can be extended by plugging the computer into a live AC outlet The lithium battery is only used when the computer is NOT connected to AC power HP encourages customers to recycle used electronic hardware HP original print car...

Страница 36: ...cables from the hard drive There is a tab you can pull to disconnect these cables 4 Remove the four mounting screws from the 2 5 inch hard drive cage 1 Be sure to keep the screws to use to install a replacement drive Remove the hard drive 2 For instructions on installing a hard drive see Installing a 2 5 inch hard drive on page 28 Installing a 2 5 inch hard drive 1 Insert the hard drive into the d...

Страница 37: ...disc drive The optical disc drive is located above the system components To locate the optical disc drive on the system board see Locating internal components on page 24 Remove the blank covering the optical disc drive connector 1 and slide the optical disc drive enclosure into place 2 Optionally secure it with two screws for stability 3 NOTE The optical disc drive can be installed in only one way...

Страница 38: ...g methods Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the ground cords To provide proper ground wear the strap snug against the skin Use heelstraps toestraps or bootstra...

Страница 39: ...e provided on the enclosure and the same operating guidelines listed above will still apply Keep liquids away from the computer and keyboard Never cover the ventilation slots with any type of material Install or enable power management functions of the operating system or other software including sleep states Turn off the computer before you do any of the following Wipe the exterior of the compute...

Страница 40: ... service provider Shipping preparation Follow these suggestions when preparing to ship the computer 1 Back up the hard drive files to an external storage device Be sure that the backup media is not exposed to electrical or magnetic impulses while stored or in transit NOTE The hard drive locks automatically when the system power is turned off 2 Remove and store all removable media 3 Turn off the co...

Страница 41: ...ompany All HP managers and employees are expected to support these objectives and their implementation in accordance with their roles and responsibilities Raise the level of awareness of accessibility issues within our company and provide our employees with the training they need to design produce market and deliver accessible products and services Develop accessibility guidelines for products and...

Страница 42: ...ow you to evaluate several products answer your questions and facilitate your selection of the best solution for your situation You will find that professionals qualified to do AT assessments come from many fields including those licensed or certified in physical therapy occupational therapy speech language pathology and other areas of expertise Others while not certified or licensed may also prov...

Страница 43: ...nt Accessibility Guidelines WCAG Web Content Accessibility Guidelines WCAG from the W3C s Web Accessibility Initiative WAI helps web designers and developers create sites that better meet the needs of people with disabilities or age related limitations WCAG advances accessibility across the full range of web content text images audio and video and web applications WCAG can be precisely tested is e...

Страница 44: ...more information go to Federal Communication Commission Section 255 information 21st Century Communications and Video Accessibility Act CVAA The CVAA updates federal communications law to increase the access of persons with disabilities to modern communications updating accessibility laws enacted in the 1980s and 1990s to include new digital broadband and mobile innovations Regulations are enforce...

Страница 45: ...nd at the Special Task Force 333 The parts relating to the assessment of suitable testing and conformity schemes were carried out by a parallel project detailed in CEN BT WG185 PT For further information go to the CEN project team website The two projects are closely coordinated CEN project team European Commission mandate for e accessibility PDF 46KB United Kingdom The Disability Discrimination A...

Страница 46: ...TTATC Lighthouse International National Association of the Deaf National Federation of the Blind Rehabilitation Engineering Assistive Technology Society of North America RESNA Telecommunications for the Deaf and Hard of Hearing Inc TDI W3C Web Accessibility Initiative WAI Educational institutions California State University Northridge Center on Disabilities CSUN University of Wisconsin Madison Tra...

Страница 47: ...656 7058 Monday through Friday 6 a m to 9 p m Mountain Time Customers with other disabilities or age related limitations who have questions about technical support or accessibility of HP products choose one of the following options Call 888 259 5707 Monday through Friday 6 a m to 9 p m Mountain Time Complete the Contact form for people with disabilities or age related limitations Contacting suppor...

Страница 48: ...rostatic discharge preventing damage 30 F features keyboard 7 overview 1 fixed height stand 9 adjustment 14 attaching 9 removing 10 front components HP ProOne 400 5 HP ProOne 600 2 G grounding methods 30 H hard drive installing 28 removing 28 replacing 28 HP Assistive Policy 33 HP ProOne 400 components 5 HP ProOne 600 components 2 I installation guidelines 21 installing battery 27 hard drive 28 me...

Страница 49: ...ents HP ProOne 400 5 HP ProOne 600 3 SODIMM identification 25 location 25 specifications 24 specifications memory 24 standards and legislation accessibility 35 stands adjustable height attaching 10 adjustable height removing 11 adjusting 14 attaching and removing 9 fixed height attaching 9 fixed height removing 10 synchronizing wireless keyboard and mouse 18 V ventilation guidelines 31 VESA mounti...

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