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HP ProLiant ML10 v2 Server

User Guide

Abstract

This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the

servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.

Part Number: 811615-001

March 2015

Edition: 1

Содержание ProLiant ML10 v2

Страница 1: ...the person who installs administers and troubleshoots servers and storage systems HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels Part Number 811615 001 March 2015 Edition 1 ...

Страница 2: ...ot be liable for technical or editorial errors or omissions contained herein Linux is the registered trademark of Linus Torvalds in the U S and other countries Microsoft and Windows are U S registered trademarks of the Microsoft group of companies MicroSD is a trademark or a registered trademark of SD 3C in the United States other countries or both Red Hat is a registered trademark of Red Hat Inc ...

Страница 3: ... the access panel 15 Install the air baffle 16 Remove the air baffle 17 Setup 19 Optional installation services 19 Optimum environment 19 Space and airflow requirements 19 Temperature requirements 20 Power requirements 20 Electrical grounding requirements 20 Server warnings and cautions 21 Identifying the contents of the server shipping carton 21 Installing hardware options 21 Installing the opera...

Страница 4: ...P iLO 43 Integrated Management Log 44 HP Insight Remote Support 44 HP Insight Diagnostics 45 HP Insight Diagnostics survey functionality 45 Scripting Toolkit for Windows and Linux 46 HP Service Pack for ProLiant 46 HP Smart Update Manager 46 Re entering the server serial number and product ID 46 Utilities and features 47 HP Smart Storage Administrator 47 Automatic Server Recovery 47 USB support 48...

Страница 5: ...g electrostatic discharge 55 Grounding methods to prevent electrostatic discharge 55 Specifications 56 Environmental specifications 56 Server specifications 56 Power supply specifications 56 Support and other resources 57 Before you contact HP 57 HP contact information 57 Customer Self Repair 57 Acronyms and abbreviations 65 Documentation feedback 69 Index 70 ...

Страница 6: ... identification 6 Component identification Front panel components Item Description 1 Optical drive optional 2 Media drive bay 3 Power On Standby button and system power LED 4 USB 2 0 connectors 5 Drive cage bay ...

Страница 7: ...ity 4 Power On Standby button and system power LED Solid green System on Flashing green 1 Hz cycle per sec Performing power on sequence Solid amber System in standby Off No power present When all four LEDs described in this table flash simultaneously a power fault has occurred For more information see Front panel LED power fault codes on page 7 If the health LED indicates a degraded or critical st...

Страница 8: ... see Front panel LEDs and buttons on page 7 Rear panel components Item Description 1 Power supply 2 Kensington security slot 3 PCIe3 x16 8 4 1 slot 4 full height three quarters length stand up expansion board 4 PCIe3 x8 8 4 1 slot 3 full height half length stand up expansion board 5 PCIe2 x8 1 slot 2 full height half length stand up expansion board 6 PCIe2 x4 1 slot 1 full height half length stand...

Страница 9: ...r panel LEDs and buttons Item Description Status 1 NIC activity LED Solid green Link to network Flashing green Network active Off No network activity 2 NIC link LED Solid green Link exists Off No link exists System board components ...

Страница 10: ...on board 14 PCIe2 x8 1 slot 2 full height half length stand up expansion board 15 PCIe3 x8 8 4 1 slot 3 full height half length stand up expansion board 16 PCIe3 x16 8 4 1 slot 4 full height three quarters length stand up expansion board 17 Fan power connector 18 4 pin power connector 19 DIMM slots For more information on the expansion slot specifications see PCIe expansion slot definitions on pag...

Страница 11: ...om both CMOS and NVRAM CAUTION Clearing CMOS and or NVRAM deletes configuration information Be sure to properly configure the server or data loss could occur NMI functionality An NMI crash dump creates a crash dump log before resetting a system which is not responding Crash dump log analysis is an essential part of diagnosing reliability problems such as failures of operating systems device driver...

Страница 12: ...Component identification 12 Drive numbering ...

Страница 13: ...TANT When the server is in standby mode auxiliary power is still being provided to the system To power down the server use one of the following methods Press and release the Power On Standby button This method initiates a controlled shutdown of applications and the OS before the server enters standby mode Press and hold the Power On Standby button for more than 4 seconds to force the server to ent...

Страница 14: ...he tower bezel must be unlocked and opened to access the drive cage and media bays It must be unlocked to remove the access panel The bezel must remain closed during normal server operations Remove the tower bezel 1 Unlock the tower bezel on page 14 2 Open the tower bezel ...

Страница 15: ...nstall the access panel a Place the access panel on the chassis and slide it toward the front of the server b Tighten the thumbscrew 3 Close and lock the tower bezel Remove the access panel WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them ...

Страница 16: ...ower down the server on page 13 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Unlock the tower bezel on page 14 4 Place the server on its side 5 Remove the access panel a Loosen the access panel thumbscrew b Slide the access panel back c Lift the access panel away from the chassis Install the air baffle 1 Insert the tabs on the...

Страница 17: ...not operate the server without the access panel baffles expansion slot covers or blanks installed If the server supports hot plug components minimize the amount of time the access panel is open 1 Power down the server on page 13 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Unlock the tower bezel on page 14 4 Remove the access ...

Страница 18: ...Operations 18 5 Remove the air baffle ...

Страница 19: ...me of the Care Pack services are Hardware support o 6 Hour Call to Repair o 4 Hour 24x7 Same Day o 4 Hour Same Business Day Software support o Microsoft operating systems o Linux operating systems o HP ProLiant Essentials HP SIM and RDP Integrated hardware and software support o Critical Service o Proactive 24 o Support Plus o Support Plus 24 Startup and implementation services for both hardware a...

Страница 20: ...r distribution devices to safely provide power to all devices Observe the following guidelines Balance the server power load between available AC supply branch circuits Do not allow the overall system AC current load to exceed 80 of the branch circuit AC current rating Do not use common power outlet strips for this equipment Provide a separate electrical circuit for the server Electrical grounding...

Страница 21: ...n does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed CAUTION Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a po...

Страница 22: ...rver for the first time unless any installed software or components require an older version For additional system software and firmware updates see the HP website http www hp com go spp download Driver updates are posted to the HP website http www hp com go spp download When prompted for product information enter the appropriate server model name or controller model Powering on and selecting boot...

Страница 23: ...embedded storage controller supports SATA drive installation only For SAS drive installation install an HP host bus adapter Drive installation guidelines When adding drives to the server observe the following general guidelines The system automatically sets all device numbers Populate drive bays based on the drive numbering sequence Start from the drive bay with the lowest device number When drive...

Страница 24: ...ion 24 5 Remove the air baffle on page 17 6 Disconnect the existing cables from the drive 7 Remove the installed drive cage assembly 8 Use the screws on the drive cage to install the drive 9 Install the drive into the drive cage ...

Страница 25: ...all the air baffle on page 16 13 Install the access panel on page 15 14 Install the tower bezel on page 13 15 Connect each power cord to the server 16 Connect each power cord to the power source 17 Power up the server on page 13 Drive enablement option To install the component 1 Power down the server on page 13 ...

Страница 26: ...power cord from the server 3 Do the following a Unlock the tower bezel on page 14 b Remove the tower bezel on page 14 4 Place the server on its side 5 Remove the access panel on page 15 6 Remove the air baffle on page 17 7 Remove the EMI shield 8 Install the drive into the drive carrier and secure it with the T 15 screws ...

Страница 27: ...ons installation 27 9 Secure the M3 screws black to the drive carrier 10 Insert the drive carrier into the media bay until the carrier locks into place 11 Connect the drive cables a Connect and secure the SATA cable ...

Страница 28: ... hp com go spp download For SAS drive installation install an HP H220 H221 host bus adapter For more information about the controller and its features see the HP Dynamic Smart Array RAID Controller User Guide on the HP website http www hp com support DSA_RAID_UG_en For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the ...

Страница 29: ...on page 14 4 Remove the access panel on page 15 5 Remove the air baffle on page 17 6 Remove the expansion slot cover retainer 7 Remove the slot cover blank 8 Disconnect the Mini SAS cable from the system board 9 Connect the mini SAS cable to the host bus adapter 10 Install the host bus adapter in slot 3 ...

Страница 30: ...rd to the server 16 Connect each power cord to the power source 17 Power up the server on page 13 Optical drive option To install the component 1 Power down the server on page 13 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Do the following a Unlock the tower bezel on page 14 b Remove the tower bezel on page 14 4 Remove the ac...

Страница 31: ...Hardware options installation 31 5 Remove the media bay blank 6 Remove the EMI shield 7 Attach four screws from the chassis to the optical drive ...

Страница 32: ... Connect one end of the SATA cable to the drive and the other end to the system board For cable routing information see Optical drive cabling on page 42 10 Install the air baffle on page 16 11 Install the access panel on page 15 12 Install the tower bezel on page 13 13 Connect each power cord to the server 14 Connect each power cord to the power source 15 Power up the server on page 13 ...

Страница 33: ...enticates and unlocks certain features available only on HP Qualified memory and verifies whether installed memory has passed HP qualification and test processes Qualified memory is performance tuned for HP ProLiant and BladeSystem servers and provides future enhanced support through manageability software Certain performance features are unique with HP SmartMemory The industry supports UDIMM at 2...

Страница 34: ... time The server memory control subsystem selects the proper rank within the DIMM when writing to or reading from the DIMM Dual rank DIMMs provide the greatest capacity with the existing memory technology For example if current DRAM technology supports 2 GB single rank DIMMs a dual rank DIMM would be 4 GB Memory subsystem architecture The memory subsystem in this server is divided into two channel...

Страница 35: ...ion see the technical specification of the installed processor The server supports up to 1600 MT s ECC UDIMMs The server supports up to 32 GB 4x8 GB UDIMMs The server does not support o RDIMMs o Non ECC UDIMMs When installing DIMMs o Populate the DIMM slots in this sequence 2 A 4 B 1 C 3 D o Use HP qualified UDIMMs Installing a DIMM 1 Power down the server on page 13 2 Remove all power a Disconnec...

Страница 36: ...0 24G Switch follow the procedures in this section For more information on switch related settings and operational procedures see the documentation for your switch model on the HP website http www hp com networking support Mounting the switch with the server Mount the switch in a rack on a wall or on top of or under a horizontal surface For detailed instructions see the HP PS1810 24G Switch Quick ...

Страница 37: ...eir behavior during the Self Test process see the switch documentation Completing the switch setup After the Ethernet cable connection is made check the network LED status on both the server and the switch to confirm successful connection In the server front panel the NIC status LED Solid green In the switch the Link Act LED on the network connector used Initially solid green to indicate successfu...

Страница 38: ...s or disfigures the TPM security rivet Upon locating a broken or disfigured rivet on an installed TPM administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data When using BitLocker always retain the recovery key password The recovery key password is required to enter Recovery Mode after BitLocker detects a possible compromise of ...

Страница 39: ...e appropriate measures to ensure the integrity of the system data 5 Install the TPM board Press down on the connector to seat the board System board components on page 9 6 Install the TPM security rivet by pressing the rivet firmly into the system board 7 Install the air baffle on page 16 8 Install the access panel on page 15 9 Lock the tower bezel 10 Connect each power cord to the server 11 Conne...

Страница 40: ...From the Main Menu select Server Security 3 From the Server Security Menu select Trusted Platform Module 4 From the Trusted Platform Module Menu select TPM Functionality 5 Select Enable and then press the Enter key to modify the TPM Functionality setting 6 Press the Esc key to exit the current menu or press the F10 key to exit RBSU 7 Reboot the server 8 Enable the TPM in the OS For OS specific ins...

Страница 41: ...mation on cabling peripheral components see the white paper on high density deployment at the HP website http www hp com products servers platforms CAUTION When routing cables always be sure that the cables are not in a position where they can be pinched or crimped Storage cabling Drive to system board SATA drive support only Item Description 1 Drive power cable 2 Mini SAS cable ...

Страница 42: ...Cabling 42 Drive to controller SATA and SAS drive support Item Description 1 Drive power cable 2 Mini SAS cable Optical drive cabling Item Description 1 Optical drive power cable 2 SATA cable ...

Страница 43: ...e iLO subsystem is a standard component of HP ProLiant servers that simplifies initial server setup server health monitoring power and thermal optimization and remote server administration The iLO subsystem includes an intelligent microprocessor and secure memory This design makes iLO independent of the host server and its operating system iLO features Agentless Management All key internal subsyst...

Страница 44: ...u register your device for remote support to enable enhanced delivery of your HP Warranty HP Care Pack Service or HP contractual support agreement HP Insight Remote Support supplements your monitoring continuously to ensure maximum system availability by providing intelligent event diagnosis and automatic secure submission of hardware event notifications to HP which will initiate a fast and accura...

Страница 45: ... HP Insight Online For more information about using HP Insight Online see the HP Insight Online User s Guide on the HP website http www hp com go insightremotesupport docs HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations troubleshoot problems and...

Страница 46: ...sed in an online mode on a Windows or Linux hosted operating system or in an offline mode where the server is booted to an operating system included on the ISO file so that the server can be updated automatically with no user interaction or updated in interactive mode For more information or to download SPP see one of the following pages on the HP website HP Service Pack for ProLiant download page...

Страница 47: ...t Array controllers Starting with HP ProLiant Gen8 servers HP SSA replaces ACU with an enhanced GUI and additional configuration features HP SSA exists in three interface formats the HP SSA GUI the HP SSA CLI and HP SSA Scripting Although all formats provide support for configuration tasks some of the advanced tasks are available in only one format Some HP SSA features include the following Suppor...

Страница 48: ...ments which do not provide native USB support Redundant ROM support The server enables you to upgrade or configure the ROM safely with redundant ROM support The server has a single ROM that acts as two separate ROM images In the standard implementation one side of the ROM contains the current ROM program version while the other side of the ROM contains a backup version NOTE The server ships with t...

Страница 49: ...Liant download page http www hp com go spp Download individual drivers firmware or other systems software components from the server product page in the HP Support Center http www hp com go hpsc Operating System Version Support For information about specific versions of a supported operating system refer to the operating system support matrix http www hp com go supportos Version control The VCRM a...

Страница 50: ...s consulting Our support portfolio covers services for HP server storage and networking hardware and software plus the leading industry standard operating systems Let us work proactively with you to prevent problems Our flexible choices of hardware and software support coverage windows and response times help resolve problems faster reduce unplanned outages and free your staff for more important t...

Страница 51: ...rman http www hp com support ProLiant_TSG_v1_gr Japanese http www hp com support ProLiant_TSG_v1_jp Simplified Chinese http www hp com support ProLiant_TSG_v1_sc The HP ProLiant Gen8 Troubleshooting Guide Volume II Error Messages provides a list of error messages and information to assist with interpreting and resolving error messages on ProLiant servers and server blades To view the guide select ...

Страница 52: ... not attempt to recharge the battery Do not expose the battery to temperatures higher than 60 C 140 F Do not disassemble crush puncture short external contacts or dispose of in fire or water Replace only with the spare designated for this product To remove the component 1 Power down the server on page 13 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power ...

Страница 53: ...ystem ROM to its default configuration After replacing the battery reconfigure the system through RBSU To replace the component reverse the removal procedure For more information about battery replacement or proper disposal contact an authorized reseller or an authorized service provider ...

Страница 54: ...p www hp com support Safety Compliance EnterpriseProducts Turkey RoHS material content declaration Ukraine RoHS material content declaration Warranty information HP ProLiant and X86 Servers and Options http www hp com support ProLiantServers Warranties HP Enterprise Servers http www hp com support EnterpriseServers Warranties HP Storage Products http www hp com support Storage Warranties HP Networ...

Страница 55: ...tic sensitive component or assembly Grounding methods to prevent electrostatic discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance ...

Страница 56: ... derating of 1 C per 304 8 m 1 8 F per 1 000 ft to 3048 m 10 000 ft is applicable No direct sunlight allowed Server specifications Specification Tower model Height 36 82 cm 14 50 in Depth 47 52 cm 18 71 in Width 17 50 cm 6 89 in Minimum weight 10 80 kg 23 81 lb Maximum weight 15 20 kg 33 51 lb Power supply specifications Depending on installed options the server is configured with one of the follo...

Страница 57: ... 5144 For continuous quality improvement calls may be recorded or monitored If you have purchased a Care Pack service upgrade see the Support Drivers website http www8 hp com us en support drivers html If the problem cannot be resolved at the website call 1 800 633 3600 For more information about Care Packs see the HP website http pro aq sama houston hp com services cache 10950 0 0 225 121 html Cu...

Страница 58: ...naires ou mainteneurs agréés détermine que la réparation peut être effectuée à l aide d une pièce CSR HP vous l envoie directement Il existe deux catégories de pièces CSR Obligatoire Pièces pour lesquelles la réparation par le client est obligatoire Si vous demandez à HP de remplacer ces pièces les coûts de déplacement et main d œuvre du service vous seront facturés Facultatif Pièces pour lesquell...

Страница 59: ... restituire dei componenti Qualora sia richiesta la resa ad HP del componente difettoso lo si deve spedire ad HP entro un determinato periodo di tempo generalmente cinque 5 giorni lavorativi Il componente difettoso deve essere restituito con la documentazione associata nell imballo di spedizione fornito La mancata restituzione del componente può comportare la fatturazione del ricambio da parte di ...

Страница 60: ...sifican en dos categorías Obligatorio componentes para los que la reparación por parte del usuario es obligatoria Si solicita a HP que realice la sustitución de estos componentes tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio Opcional componentes para los que la reparación por parte del usuario es opcional Estos componentes también están diseñados para...

Страница 61: ...d en de locatie worden CSR onderdelen verzonden voor levering op de eerstvolgende werkdag Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden aangeboden indien dit mogelijk is gezien de locatie Indien assistentie gewenst is belt u een HP Service Partner om via de telefoon technische ondersteuning te ontvangen HP vermeldt in de documentatie bij het vervangende CSR onderdeel of h...

Страница 62: ...horas pode ser feita mediante uma taxa adicional Se precisar de auxílio entre em contato com o Centro de suporte técnico da HP para que um técnico o ajude por telefone A HP especifica nos materiais fornecidos com a peça CSR de reposição se a peça com defeito deve ser devolvida à HP Nos casos em que isso for necessário é preciso enviar a peça com defeito à HP dentro do período determinado normalmen...

Страница 63: ...Support and other resources 63 ...

Страница 64: ...Support and other resources 64 ...

Страница 65: ...Protection ASR Automatic Server Recovery BSMI Bureau of Standards Metrology and Inspection CE Conformité Européenne European Conformity CSA Canadian Standards Association CSR Customer Self Repair EMI electromagnetic interference FBWC flash backed write cache FCC Federal Communications Commission HP SIM HP Systems Insight Manager ...

Страница 66: ...gement Log ISO International Organization for Standardization LFF large form factor LRDIMM load reduced dual in line memory module NMI nonmaskable interrupt NVRAM nonvolatile memory PCIe Peripheral Component Interconnect Express PDU power distribution unit POST Power On Self Test RBSU ROM Based Setup Utility RDIMM registered dual in line memory module ...

Страница 67: ...l attached SCSI SATA serial ATA SD Secure Digital SPP HP Service Pack for ProLiant TMRA recommended ambient operating temperature TPM Trusted Platform Module UDIMM unregistered dual in line memory module UID unit identification USB universal serial bus VCA Version Control Agent VCRM Version Control Repository Manager ...

Страница 68: ...Acronyms and abbreviations 68 xHCI Extensible Host Controller Interface ...

Страница 69: ...oviding documentation that meets your needs To help us improve the documentation send any errors suggestions or comments to Documentation Feedback mailto docsfeedback hp com Include the document title and part number version number or the URL when submitting your feedback ...

Страница 70: ... 49 drives installation guidelines 23 drives installing 23 E electrical grounding requirements 20 electrostatic discharge 55 enabling the Trusted Platform Module 40 environmental requirements 19 20 environmental specifications 56 error messages 51 European Union notice 54 F FBWC cabling 41 features 6 47 Federal Communications Commission FCC notice 54 firmware 48 49 front panel components 6 front p...

Страница 71: ...compliance notices 54 removing the access panel 15 replacing the batteries 52 retaining the recovery key password 40 ROM redundancy 48 ROMPaq utility 48 S safety considerations 48 54 55 scripted installation 46 scripting toolkit 46 security 48 serial number 46 series number 54 server features and options 23 Server mode 43 server setup 19 22 48 server specifications 56 server warnings and cautions ...

Страница 72: ...Index 72 U updating the system ROM 48 USB support 48 utilities 43 47 utilities deployment 46 V ventilation 19 Virtualization option 50 W warnings 21 website HP 57 ...

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