Basic Care Package
Delivers minimum recommended support service level
HP Installation and Startup Service for HP BladeSystem c-Class Infrastructure for c3000/c7000
enclosure
Provides for the installation and startup of a BladeSystem c3000 Infrastructure in a single blade enclosure
including hardware and software, including deployment of OS, HP SIM, RDP, RDP, PMP and VPM
http://h20195.www2.hp.com/V2/GetPDF.aspx/4AA0-5964ENW.pdf
3-Year, HP 24x7 4 hour Response, Hardware Support Onsite Service for c3000/c7000 enc 3-
Year, HP 24x7 4 hour Response, Hardware Support Onsite Service for Blade server
Provides you with rapid remote support and if required an HP authorized representative who will arrive on
site any time and day of the year to begin hardware maintenance service within 4 hours of the service
request being logged
http://h20195.www2.hp.com/V2/GetPDF.aspx/5982-6547EEE.pdf
3-Year , HP 24x7 Software Support for Insight Control
Provides for the deployment and basic configuration of HP Insight Control on HP ProLiant ML and DL series
servers or HP BladeSystem servers
http://h20195.www2.hp.com/V2/GetPDF.aspx/5981-6645EEE.pdf
1-Year HP Proactive Select 10 Credit
Provides a flexible way to purchase HP best-in-class consultancy and technical services
http://h20195.www2.hp.com/v2/GetPDF.aspx/4AA2-3842ENN.pdf
Additional Services
: Startup Blade System c-Cass Enhanced Network Service; Software OS (Microsoft,
Linux (SUSE/Red Hat) & VMware Installation & Start Up and Software Support); +30 Proactive Select
Credits, Factory Express
Insight Remote Support
The packages include HP Insight Remote Support that uses proven technology to deliver secure, reliable
24x7 remote monitoring, diagnoses, and problem resolution. It is available at no additional cost to all
warranty, HP Care Pack Service, and service agreement customers.
For more information
To learn more on HP ProLiant servers and HP BladeSystem servers, please contact your HP sales
representative or HP Authorized Channel Partner. Or visit:
www.hp.com/services/bladesystem
QuickSpecs
HP ProLiant BL490c Generation 7 (G7) Server Blade
Service and Support
DA - 13711 North America — Version 16 — September 24, 2012
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