Chapter 7: Troubleshooting and Support
149
Printer has a
paper jam
or
The print carriage
has stalled
There is a paper
jam or the printer
carriage has
stalled.
Turn off the printer.
Completely clear the
paper jam, then turn the
printer back on.
Printer is out of
paper
The printer is out
of paper.
Load paper into the
printer, and then press the
OK
or
Continue
button on
the printer.
Selected print size
is larger than
selected paper
size.
Print size is too
large for the
paper size.
Press
Menu/OK
on the
camera to return to the
Print Setup
screen and
select a print size that
matches the paper size.
Or select a larger paper
size and load larger paper
into the printer.
Selected paper
size is too big for
printer.
Selected paper
size is larger than
the maximum
size supported in
the printer.
Press
Menu/OK
on the
camera to return to the
Print Setup
screen and
select a paper size that fits
the printer.
Borderless
printing is only
supported on
photo paper.
You tried to print
a borderless
image on plain
paper.
Select a smaller print size
or make sure
Paper Type
on the
Print Setup
screen is
set to
Photo
(press
Menu/
OK
on the camera to
return to the
Print Setup
screen and set
Paper Type
to
Photo
). Put photo paper
in the printer.
Message
Possible cause
Solution
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