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HP Pavilion G6 Notebook PC

Maintenance and Service Guide

SUMMARY

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides

comprehensive information on identifying computer features, components, and spare parts;

troubleshooting computer problems; and performing computer disassembly procedures.

Содержание Pavilion g6-1300

Страница 1: ...his guide is a troubleshooting reference used for maintaining and servicing the computer It provides comprehensive information on identifying computer features components and spare parts troubleshooting computer problems and performing computer disassembly procedures ...

Страница 2: ...ndows are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be l...

Страница 3: ...llow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety o...

Страница 4: ...iv Safety warning notice ...

Страница 5: ...8 Serial number location 18 Computer major components 19 Display assembly components 27 Mass storage devices 29 Miscellaneous parts 31 Sequential part number listing 33 4 Removal and replacement procedures 41 Preliminary replacement requirements 41 Tools required 41 Service considerations 41 Plastic parts 41 Cables and connectors 42 Drive handling 42 Grounding guidelines 43 Electrostatic discharge...

Страница 6: ...y 71 System board 78 RTC battery 82 Heat sink assembly 84 Processor 88 5 Specifications 91 Computer specifications 91 39 6 cm 15 6 in display specifications 92 Hard drive specifications 93 DVD RW and CD RW SuperMulti Double Layer Combo Drive specifications 94 Blu ray Disc ROM and DVD R RW SuperMulti Double Layer Drive specifications 95 6 Setup Utility BIOS 96 Starting Setup Utility 96 Using Setup ...

Страница 7: ...storing using the restore media 103 Changing the computer boot order 104 Backing up and recovering your information 104 Using Windows Backup and Restore 105 Using Windows system restore points 106 When to create restore points 106 Create a system restore point 106 Restore to a previous date and time 106 8 Power cord set requirements 107 Requirements for all countries 107 Requirements for specific ...

Страница 8: ...viii ...

Страница 9: ...or 2 4 GHz SC turbo up to 3 0 GHz 3 MB L3 cache Dual 35 W Intel Core i5 2410M processor 2 3 GHz SC turbo up to 2 9 GHz 3 MB L3 cache Dual 35 W Intel Core i3 2350M processor 2 3 GHz 3 MB L3 cache Dual 35 W Intel Core i3 2330M processor 2 2 GHz 3 MB L3 cache Dual 35 W Intel Core i3 2310M processor 2 1 GHz 3 MB L3 cache Dual 35 W Intel Core i5 480M processor 2 66 GHz SC turbo up to 2 93 GHz 3 MB L3 c...

Страница 10: ...Dual 35 W AMD Phenom II N970 processor 2 2 GHz 2 MB L2 cache 1333 MHz 3 6 GT s Quad 35 W AMD Phenom II P960 processor 1 8 GHz 2 MB L2 cache 1066 MHz 3 6 GT s Quad 25 W AMD Phenom II N870 processor 2 3 GHz 1 5 MB L2 cache 1333 MHz 3 6 GT s Triple 35 W AMD Phenom II P860 processor 2 0 GHz 1 5 MB L2 cache 1066 MHz 3 6 GT s Triple 25 W AMD Phenom II N850 processor 2 2 GHz 1 5 MB L2 cache 1333 MHz 3 6 ...

Страница 11: ... HD 6520G AMD Radeon HD 6480G AMD Radeon HD 6380G AMD Radeon HD 6640G2 AMD Radeon HD 6540G2 AMD Radeon HD 6510G2 Support for HD DVD playback with HD decoder and DX11 and HDMI Panel 39 6 cm 15 6 in HD LED BrightView 1366 768 16 9 wide aspect ratio Memory 2 customer accessible upgradable SODIMM slots DDR3 1333 MHz Dual Channel Support Intel 2nd Generation Processors All AMD Processors Except AMD E S...

Страница 12: ... DVD RW and CD RW SuperMulti Double Layer Combo Drive Blu ray Disc ROM with DVD R RW SuperMulti Double Layer Drive Non optical drive support protective insert feature Webcam VGA camera 640x480 by 24 frames per second fixed angle no tilt with activity light and single digital microphone Audio High definition audio supports Microsoft premium requirements with HP Altec Lansing speakers SRS Premium So...

Страница 13: ...bo Adapter Realtek 8188GN 802 11b g n 1x1 WiFi Adapter Atheros 9485GN 802 11b g n 1x1 WiFi and 3012 Bluetooth 4 0 Combo Adapter Realtek 8188BC8 802 11a b g n 2x2 WiFi and Bluetooth 3 0 HS Combo Adapter Atheros AR9002WB 1NGB 802 11b g n 1x1 WiFi and Bluetooth 2 1 EDR Combo Adapter External media card Digital Media Slot supporting SD SDHC SDXC UHS104 compliant and MMC Internal card One half size Min...

Страница 14: ...ured Pocket Keyboard Black Painted Pocket Keyboard Pink TouchPad with 2 buttons multitouch gestures and taps enabled as default Taps enabled as default Power requirements 6 cell 2 22 Ah 47 Wh battery 6 cell 2 55 Ah 55 Wh battery Batteries support fast charge 65 W AC Smart adapter with localized cable plug support 90 W AC Smart adapter with localized cable plug support Security Security lock Operat...

Страница 15: ...Category Description Intel AMD Discrete UMA Discrete UMA Battery system Hard drive Memory module Optical drive 7 ...

Страница 16: ...he TouchPad on and off Quickly double tap the TouchPad button to turn the TouchPad on and off 3 Left TouchPad button Functions like the left button on an external mouse 4 TouchPad zone Moves the pointer and selects or activates items on the screen 5 Right TouchPad button Functions like the right button on an external mouse 8 Chapter 2 External component identification ...

Страница 17: ...ck is on Off Caps lock is off 3 Power light On The computer is on Blinking The computer is in Sleep mode Off The computer is off or in Hibernation mode 4 Wireless light White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on Amber All wireless devices are off Top 9 ...

Страница 18: ... Sleep mode When the computer is in Hibernation mode press the power button briefly to exit Hibernation mode If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings select Start Control Panel System and Security Power Options or refer to the HP Note...

Страница 19: ... with the fn key 2 fn key Displays system information when pressed in combination with the esc key 3 Windows logo key Displays the Windows Start menu 4 Windows applications key Displays a shortcut menu for items beneath the pointer 5 Action keys Execute frequently used system functions Top 11 ...

Страница 20: ...Front Component Description Speakers 2 Produce sound 12 Chapter 2 External component identification ...

Страница 21: ...king white The battery is low Solid white The computer is connected to external power Amber The computer is charging the battery Off The computer is not connected to external power 5 Power connector Connects an AC adapter 6 Security cable slot Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being...

Страница 22: ... compatible digital or audio component 5 USB ports 2 Connect optional USB devices 6 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 7 Audio out headphone jack Produces sound when connected to optional powered stereo speakers headphones earbuds a headset or television audio WARNING To reduce the risk of personal injury adjust ...

Страница 23: ...ltiMedia Card MMC Secure Digital SD Memory Card Secure Digital High Capacity SDHC Memory Card Secure Digital Extended Capacity SDXC Memory Card 9 Hard drive light White The hard drive is being accessed 10 Power light White The computer is on Blinking white The computer is in Sleep mode Left side 15 ...

Страница 24: ... All Programs Cyberlink YouCam 4 Internal microphone Records sound The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in H...

Страница 25: ...mputer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 3 Battery release latch Releases the battery from the battery bay 4 Service door Provides access to the hard drive wireless modules and memory modules Bottom 17 ...

Страница 26: ...l number s n An alphanumeric identifier that is unique to each product 3 Product number This number provides specific information about the product s hardware components The product number helps a service technician to determine what components and parts are needed 4 Warranty period The duration of the warranty period for the computer 5 Model description An alphanumeric identifier used to locate d...

Страница 27: ...Computer major components Computer major components 19 ...

Страница 28: ... 001 For use in Butter Gold computer models 645528 001 2 Keyboard includes keyboard cable For use in the United States Black 636376 001 For use in French Canada Black 636376 121 For use in the United Kingdom Black 636376 031 For use in Germany Black 636376 041 For use in France Black 636376 051 For use in Italy Black 636376 061 For use in Spain Black 636376 071 For use in Portugal Black 636376 131...

Страница 29: ...For use in Spain Pink 645893 071 For use in Portugal Pink 645893 131 For use in Turkey Pink 645893 141 For use in Saudi Arabia Pink 645893 171 For use in Hungary Pink 645893 211 For use in Czechoslovakia Pink 645893 221 For use in Russia Pink 645893 251 For use in Europe Pink 645893 A41 For International use Pink 645893 B31 For use in the Adriatics Pink 645893 BA1 For use in Switzerland Pink 64589...

Страница 30: ...s 636373 001 For use in Intel HM55 6470 discrete 512 MB computer models 636371 001 For use in Intel HM55 6470 discrete 1 GB computer models 636372 001 For use in Intel HM65 6470 discrete 512 MB computer models 636374 001 For use in Intel HM65 6470 discrete 512 MB BACO computer models 650198 001 For use in Intel HM65 6470 discrete 1 GB BACO computer models 650199 001 For use in Intel HM65 6470 disc...

Страница 31: ...3 GHz 3 MB L3 cache Dual 35 W 634693 001 Intel Core i3 390M processor 2 66 GHz 3 MB L3 cache Dual 35 W 634692 001 Intel Core i3 380M processor 2 53 GHz 3 MB L3 cache Dual 35 W 625823 001 Intel Pentium B960 processor 2 2 GHz 2 MB L3 cache Dual 35 W 664662 001 Intel Pentium B950 processor 2 1 GHz 2 MB L3 cache Dual 35 W 653338 001 Intel Pentium P6300 processor 2 26 GHz 3 MB L3 cache Dual 35 W 635500...

Страница 32: ...ment thermal material For use in AMD UMA computer models 639463 001 For use in AMD discrete computer models 639462 001 For use in AMD BGA UMA computer models 649952 001 For use in AMD A60M discrete computer models 649953 001 For use in AMD A60M UMA computer models 649954 001 For use in Intel HM55 UMA computer models 637189 001 For use in Intel HM55 discrete computer models 637190 001 For use in In...

Страница 33: ...r 655795 001 Realtek RTL8188CE 802 11b g n 1x1 WiFi and Bluetooth 4 0 LE Combo Adapter 656119 001 Broadcom 4313GN 802 11b g n 1x1 WiFi and 20702 Bluetooth 4 0 Combo Adapter 657325 001 HP Integrated Module with Bluetooth 2 1 Wireless Technology 537921 001 19 Optical drive cable Included in cable kit 641139 001 20 Memory modules 1066 MHz DDR3 4 GB PC3 10600 1333 MHz shared 621569 001 2 GB PC3 10600 ...

Страница 34: ...e 659996 001 Optical Drive protective insert 659621 001 24 Battery 6 cell Li lon 2 20 Ah 47 Wh 593553 001 6 cell Li lon 2 55 Ah 55 Wh 593554 001 25 Service Door included in Plastics kit 637192 001 Rubber Kit not illustrated includes rubber feet 639455 001 26 Chapter 3 Illustrated parts catalog ...

Страница 35: ...23 001 4 Display bracket with hinges 637191 001 5 Display hinge covers 641142 001 6 Display cable included in the Display Cable Kit 641136 001 7 Wireless antenna includes wireless antenna transceivers and cable 637185 001 8 Display back cover includes logo For use in Ocean Drive computer models 637186 001 For use in Sonoma Red computer models 641284 001 Display assembly components 27 ...

Страница 36: ... computer models 641288 001 For use in Pewter computer models 641290 001 For use in Pacific Blue computer models 641292 001 For use in Pearl Pink computer models 641294 001 For use in Sweet Purple computer models 641296 001 For use in Butter Gold computer models 641298 001 28 Chapter 3 Illustrated parts catalog ...

Страница 37: ... 500 GB 7200 rpm 644685 001 320 GB 5400 rpm 645086 001 Supports the following 7 mm 6 3 cm 2 5 in SATA hard drives 320 GB 7200 rpm 645089 001 250 GB 7200 rpm 645091 001 Hard Drive Hardware Kit not illustrated includes bracket 639444 001 2 Optical drive 12 7 mm SATA fixed includes bezel and bracket DVD RW and CD RW SuperMulti Double Layer Combo Drive 659997 001 Mass storage devices 29 ...

Страница 38: ...Item Description Spare part number Blu ray Disc ROM with DVD R RW SuperMulti Double Layer Drive 659996 001 3 Optical Drive protective insert 659621 001 30 Chapter 3 Illustrated parts catalog ...

Страница 39: ... Italy 490371 061 For use in Switzerland 490371 111 For use in Denmark 490371 081 For use in Thailand 490371 201 For use in Japan 490371 291 For use in the People s Republic of China 490371 AA1 For use in Taiwan 490371 AB1 For use in South Korea 490371 AD1 For use in South Africa 490371 AR1 For use in Israel 490371 BB1 For use in India 490371 D61 Bluetooth cable 602822 001 Bluetooth module 537921 ...

Страница 40: ...TouchPad LED board 647622 001 Screw kit Phillips 2 5 3 0 screw Phillips 2 5 5 nylon screw Phillips 3 0 2 0 screw Phillips 2 5 6 5 screw Phillips 2 5 10 3 screw Phillips 4 0 2 5 screw 637194 001 32 Chapter 3 Illustrated parts catalog ...

Страница 41: ...iwan 490371 AD1 Power cord AC 3 wire black 1 83 m for use in Korea 490371 AR1 Power cord AC 3 wire black 1 83 m for use in South Africa 490371 BB1 Power cord AC 3 wire black 1 83 m for use in Israel 490371 D61 Power cord AC 3 wire black 1 83 m for use in India 537921 001 Bluetooth module 580101 002 Atheros AR9285 802 11a b g n 2x2 WiFi adapter 593127 001 Atheros AR9285 802 11b g n WiFi Bluetooth A...

Страница 42: ...7 001 AMD Phenom II P650 processor 2 6 GHz 2 MB L2 cache 1066 MHz 3 6 GT s Dual 25 W 634688 001 AMD Phenom II P860 processor 2 0 GHz 1 5 MB L2 cache 1066 MHz 3 6 GT s Triple 25 W 634689 001 AMD Phenom II P960 processor 1 8 GHz 2 MB L2 cache 1066 MHz 3 6 GT s Quad 25 W 634691 001 Turion II P560 processor 2 5 GHz 2 MB L2 cache 1066 MHz 3 6 GT s Dual 25 W 634692 001 Intel Core i3 390M processor 2 66 ...

Страница 43: ...keyboard cable for use in Hungary 636376 221 Keyboard black includes keyboard cable for use in Czechoslovakia 636376 251 Keyboard black includes keyboard cable for use in Russia 636376 281 Keyboard black includes keyboard cable for use in Thailand 636376 291 Keyboard black includes keyboard cable for use in Japan 636376 A41 Keyboard black includes keyboard cable for use in Europe 636376 AB1 Keyboa...

Страница 44: ... 2410M processor 2 3 GHz SC turbo up to 2 9 GHz 3 MB L3 cache Dual 35 W 638854 001 System board includes replacement thermal material for use in AMD 6470 discrete 512 MB computer models 638855 001 System board includes replacement thermal material for use in AMD 6470 discrete 1 GB computer models 638856 001 System board includes replacement thermal material for use in AMD UMA computer models 63944...

Страница 45: ... 641292 001 Display back cover includes logo for use in Pacific Blue computer models 641293 001 Top cover includes TouchPad board for use in Pacific Blue computer models 641294 001 Display back cover includes logo for use in Pearl Pink computer models 641295 001 Top cover includes TouchPad board for use in Pearl Pink computer models 641296 001 Display back cover includes logo for use in Sweet Purp...

Страница 46: ...93 001 Keyboard for use in the United States Pink 645893 031 Keyboard for use in the United Kingdom Pink 645893 041 Keyboard for use in Germany Pink 645893 051 Keyboard for use in France Pink 645893 061 Keyboard for use in Italy Pink 645893 071 Keyboard for use in Spain Pink 645893 121 Keyboard for use in French Canada Pink 645893 131 Keyboard for use in Portugal Pink 645893 141 Keyboard for use i...

Страница 47: ... models 649953 001 System board includes replacement thermal material for use in AMD A60M UMA computer models 649954 001 System board includes replacement thermal material for use in AMD UMA A60M computer models 650198 001 System board includes replacement thermal material for use in Intel HM65 6470 discrete 512 MB BACO computer models 650199 001 System board includes replacement thermal material ...

Страница 48: ... BGA UMA computer models 655795 001 Atheros 9485GN 802 11b g n 1x1 WiFi and 3012 Bluetooth 4 0 Combo Adapter 657325 001 Broadcom 4313GN 802 11b g n 1x1 WiFi and 20702 Bluetooth 4 0 Combo Adapter 659621 001 Optical Drive protective insert 659871 001 System board with integrated AMD E450 processor 659996 001 Blu ray Disc ROM and DVD R RW SuperMulti Double Layer Drive 659997 001 DVD RW and CD RW Supe...

Страница 49: ...isassembly or assembly procedures review and adhere to all service considerations NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points de...

Страница 50: ...erting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is not in...

Страница 51: ... Keep components in their electrostatic safe containers until you are ready to install them Use nonmagnetic tools Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The fo...

Страница 52: ...nd that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field...

Страница 53: ...e between the operator and ground To be effective the conductive strips must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistanc...

Страница 54: ...cing the computer Make special note of each screw size and location during removal and replacement Serial number The serial number label located in the battery bay of the computer provides important information that you may need when contacting technical support 1 Product name 4 Warranty period 2 Serial number 5 Model description 3 Product number 46 Chapter 4 Removal and replacement procedures ...

Страница 55: ...Description Spare part number Rubber Feet Kit 639455 001 The computer feet are adhesive backed rubber pads The feet attach to the base enclosure in the locations illustrated below Component replacement procedures 47 ...

Страница 56: ...rom the computer by first disconnecting the power cord from the AC outlet and then disconnecting the AC adapter from the computer Remove the battery 1 Position the computer upside down on a flat surface 2 Slide the battery release latch 1 to release the battery 3 Pivot the battery 2 upward and lift it out of the computer 3 To insert the battery insert the rear edge of the battery into the battery ...

Страница 57: ...e door remove the battery see Battery on page 48 1 Position the computer upside down with the front toward you 2 Loosen the two Phillips 4 0 2 0 captive screws 1 that secure the service door to the computer 3 Remove the service door 2 Reverse this procedure to install the service door Component replacement procedures 49 ...

Страница 58: ...cm 2 50 in SATA hard drives 750 GB 5400 rpm 644351 001 640 GB 5400 rpm 637312 001 500 GB 7200 rpm 644685 001 320 GB 5400 rpm 645086 001 Supports the following 7 00 mm 6 35 cm 2 50 in SATA hard drives 320 GB 7200 rpm 645089 001 250 GB 7200 rpm 645091 001 Hard Drive Hardware Kit not illustrated includes bracket 639444 001 Before removing the hard drive remove the following components 1 Battery see B...

Страница 59: ... hard drive bay NOTE If the rubber hard drive bracket is wedged into the hard drive bay snugly you may need to gently pry up the hard drive using a thin nonconductive tool 2 Disconnect the hard drive adapter 1 Then remove the hard drive bumpers 2 and the cover 3 Reverse this procedure to install the hard drive Component replacement procedures 51 ...

Страница 60: ... 48 2 Service door see Service door on page 49 Remove the optical drive 1 Remove the Phillips 3 0 2 5 screw 1 that secures the optical drive to the computer 2 Insert a thin tool such as a paper clip 2 into the release access slot next to the hard drive bay 3 Grasp the bezel and slide the optical drive out of the computer 3 4 To replace the optical drive bracket position the optical drive with the ...

Страница 61: ...ve the optical drive bracket 2 7 To replace the optical drive bezel disconnect it from the optical drive Reverse this procedure to reassemble and install the optical drive Component replacement procedures 53 ...

Страница 62: ...926 001 Realtek 8188BC8 802 11a b g n 2x2 WiFi and Bluetooth 3 0 HS Combo Adapter 602993 001 Atheros AR9002WB 1NGB 802 11b g n 1x1 WiFi and Bluetooth 2 1 EDR Combo Adapter 593127 001 Atheros 9485GN 802 11b g n 1x1 WiFi and 3012 Bluetooth 4 0 Combo Adapter 655795 001 Realtek RTL8188CE 802 11b g n 1x1 WiFi and Bluetooth 4 0 LE Combo Adapter 656119 001 Before removing the WLAN module remove the follo...

Страница 63: ... agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support NOTE WLAN modules are designed with a notch 5 to prevent incorrect insertion into the WLAN module slot Reverse this procedure to install a WLAN module Component ...

Страница 64: ... 49 Remove the memory module 1 Spread the retaining tabs 1 on each side of the memory module slot to release the memory module The edge of the module opposite the slot rises away from the computer 2 Remove the module 2 by pulling it away from the slot at an angle NOTE Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory module slot Reverse this procedure to ins...

Страница 65: ...st of available keyboards Before removing the keyboard remove the following components 1 Battery see Battery on page 48 2 Service door see Service door on page 49 Remove the keyboard 1 Remove the Phillips 5 0 2 5 screw that secures the keyboard to the computer Component replacement procedures 57 ...

Страница 66: ... it is disengaged NOTE When the computer is standing on its side the hard drive assembly may come out of its bay still cabled to the computer After disengaging the keyboard reseat the hard drive assembly as necessary prior to the next step 3 Position the computer display side up with the front toward you and open the display as far as possible Lift the rear edge of the keyboard and tilt the keyboa...

Страница 67: ...o insertion force ZIF connector 1 to which the keyboard cable is attached and then disconnect the keyboard cable 2 Remove the keyboard 3 Reverse this procedure to install the keyboard Component replacement procedures 59 ...

Страница 68: ...cific Blue computer models 641293 001 For use in Pearl Pink computer models 641295 001 Before removing the top cover remove the following components 1 Battery see Battery on page 48 2 Service door see Service door on page 49 3 Hard drive see Hard drive on page 50 4 Optical drive see Optical drive on page 52 5 WLAN module see WLAN module on page 54 6 Memory module see Memory module on page 56 7 Key...

Страница 69: ...he power button cable 2 the TouchPad cable 3 the TouchPad button cable 4 and USB board cable 5 from the system board 3 Remove the two Phillips 5 0 2 5 screws that secure the top cover to the computer 4 Turn the computer upside down with the front toward you Component replacement procedures 61 ...

Страница 70: ...TE The four screws along the front edge also serve to secure the speakers inside the base enclosure 6 Lift the rear edge of the top cover 1 until the top cover disengages from the base enclosure Remove the top cover 2 NOTE The TouchPad is glued to the top cover and is included with the top cover spare part Reverse this procedure to install the top cover 62 Chapter 4 Removal and replacement procedu...

Страница 71: ...e 50 4 Optical drive see Optical drive on page 52 5 WLAN module see WLAN module on page 54 6 Memory module see Memory module on page 56 7 Keyboard see Keyboard on page 57 8 Top cover see Top cover on page 60 Remove the power button board 1 Position the top cover upside down with the rear edge toward you 2 Remove the Phillips 3 0 2 0 screw 1 that secures the power button board to the top cover 3 Li...

Страница 72: ...Reverse this procedure to install the power button board 64 Chapter 4 Removal and replacement procedures ...

Страница 73: ...n page 52 5 Keyboard see Keyboard on page 57 6 Top cover see Top cover on page 60 Remove the TouchPad button board 1 Position the top cover upside down with the front toward you 2 Release the ZIF connector 1 and then disconnect the TouchPad LED ZIF cable 2 from the TouchPad button board 3 Remove the Phillips 2 0 3 0 screw 3 that secures the TouchPad bracket to the top cover 4 Lift up and remove th...

Страница 74: ...Reverse the above procedure to reassemble and install the TouchPad button board 66 Chapter 4 Removal and replacement procedures ...

Страница 75: ...oor see Service door on page 49 3 Hard drive see Hard drive on page 50 4 Optical drive see Optical drive on page 52 5 Keyboard see Keyboard on page 57 6 Top cover see Top cover on page 60 Remove the TouchPad LED board 1 Position the computer right side up 2 Release the ZIF connector 1 and disconnect the LED ZIF cable 2 from the system board 3 Remove the LED board 3 Reverse this procedure to instal...

Страница 76: ...tical drive see Optical drive on page 52 5 Keyboard see Keyboard on page 57 6 TouchPad top cover see Top cover on page 60 7 TouchPad LED board see TouchPad LED board on page 67 Remove the speaker assembly 1 Disconnect the speaker cable 1 from the system board 2 Gently pry back the tabs on the base enclosure 2 to release the speakers and then lift up to remove the speakers 3 Reverse this procedure ...

Страница 77: ...ve see Hard drive on page 50 4 Optical drive see Optical drive on page 52 5 Keyboard see Keyboard on page 57 6 Top cover see Top cover on page 60 Remove the USB board 1 Position the computer right side up 2 Release the clips 1 that secure the USB board to the base enclosure 3 Lift the USB board 2 straight up and remove it from the computer Reverse this procedure to install the USB board Component ...

Страница 78: ...d drive on page 50 4 Optical drive see Optical drive on page 52 5 Keyboard see Keyboard on page 57 6 Top cover see Top cover on page 60 Remove the power connector 1 Position the computer right side up 2 Disconnect the power connector cable 1 from the system board 3 Lift the power connector 2 away from the clips built into the base enclosure Reverse this procedure to install the power connector 70 ...

Страница 79: ...e 49 3 Optical drive see Optical drive on page 52 4 WLAN module see WLAN module on page 54 5 Keyboard see Keyboard on page 57 6 Top cover see Top cover on page 60 7 USB board see USB board on page 69 8 Power connector see Power connector on page 70 Remove the display assembly 1 Position the computer display side up with the front toward you 2 Open the display as far as possible 3 Disconnect the di...

Страница 80: ...ift the display panel 4 straight up to remove it NOTE The security bracket is part of the right hinge Reverse this procedure to install the display assembly 72 Chapter 4 Removal and replacement procedures ...

Страница 81: ... and screws 1 Two screw covers on the display bezel bottom edge 2 Two Phillips 5 0 2 5 screws 8 Flex the inside edge of the left side 1 the top and bottom sides 2 and the right side 3 of the display bezel until the bezel disengages from the display back cover Component replacement procedures 73 ...

Страница 82: ...le as far from the display enclosure as the webcam module cable allows 11 Disconnect the webcam module cable 1 from the webcam module and then remove the webcam module 2 The webcam module is available using spare part number 637197 001 Reverse this procedure to install the webcam module 74 Chapter 4 Removal and replacement procedures ...

Страница 83: ... 13 Remove the display hinge covers 2 The display hinge covers are available using spare part number 641142 001 Reverse this procedure to install the display hinge covers 14 To replace the display panel remove four Phillips 4 0 2 5 screws that secure the display panel to the display enclosure Component replacement procedures 75 ...

Страница 84: ...el 17 To replace the display panel brackets remove the two Phillips 3 0 2 0 screws 1 that secure each bracket to the display panel 18 Remove the display brackets 2 from the display panel The display brackets are available using spare part number 637191 001 Reverse this procedure to install the display hinges 19 To replace the wireless transceivers lift up on the silver transceivers 1 and then rele...

Страница 85: ...stall the display wireless antenna transceivers 21 To remove the display cable from the display enclosure lift the adhesive tabs 1 that hold the display cable to the display enclosure Gently peel the display cable 2 away from the adhesive that holds the cable to the display panel Reverse this procedure to install the display panel Component replacement procedures 77 ...

Страница 86: ...647626 001 For use in AMD 880MD 6470 discrete 1 GB BACO computer models 647627 001 For use in AMD A60M UMA computer models 649948 001 For use in AMD A60M HD6470 discrete 512 MB computer models 649949 001 For use in AMD A60M HD6470 discrete 1 GB computer models 649950 001 For use in Intel HM65 6470 discrete 512 MB BACO computer models 650198 001 For use in Intel HM65 6470 discrete 1 GB BACO compute...

Страница 87: ...USB board see USB board on page 69 10 Display assembly see Display assembly on page 71 11 Power connector see Power connector on page 70 12 TouchPad LED board see TouchPad LED board on page 67 Remove the system board 1 Disconnect the optical drive connector from the system board 1 2 Remove the Phillips 5 0 2 0 screw 2 that secures the system board to the base enclosure Component replacement proced...

Страница 88: ...rd 3 from the right edge and pull it away from the base enclosure at an angle For AMD computer models see the following image For Intel computer models see the following image 80 Chapter 4 Removal and replacement procedures ...

Страница 89: ...nts are removed from the defective system board and installed on the replacement system board Heat sink assembly see Heat sink assembly on page 84 Processor see Processor on page 88 Reverse this procedure to install the system board Component replacement procedures 81 ...

Страница 90: ...age 54 6 Memory module see Memory module on page 56 7 Keyboard see Keyboard on page 57 8 Top cover see Top cover on page 60 9 TouchPad LED board see TouchPad LED board on page 67 10 USB board see USB board on page 69 11 Power connector see Power connector on page 70 12 Display assembly see USB board on page 69 13 System board see System board on page 78 Remove the RTC battery 1 Position the system...

Страница 91: ...3 Remove the RTC battery 2 Reverse this procedure to install the RTC battery Component replacement procedures 83 ...

Страница 92: ...HM65 discrete computer models 641141 001 For use in Intel BGA discrete computer models 654119 001 For use in Intel BGA UMA computer models 654120 001 Before removing the heat sink assembly remove the following components 1 Battery see Battery on page 48 2 Service door see Service door on page 49 3 Hard drive see Hard drive on page 50 4 Optical drive see Optical drive on page 52 5 WLAN module see W...

Страница 93: ...y 4 Remove the heat sink assembly 3 by lifting it straight up NOTE Steps 6 through 10 apply only to computer models equipped with AMD processors 5 Position the system board right side up with the front toward you 6 Disconnect the fan cable from the system board 1 7 Remove the three Phillips 3 0 2 0 screws 2 that secure the heat sink assembly to the system board NOTE Due to the adhesive quality of ...

Страница 94: ...ermal pads and thermal paste are included with all heat sink assembly system board and processor spare part kits The following illustration shows the locations for thermal material on systems with Intel processors Each time the heat sink assembly is removed the thermal material must be thoroughly cleaned from the system board at locations 1 2 and 3 from the heat sink assembly at locations 5 6 and ...

Страница 95: ...on shows the locations for thermal material on systems with AMD processors After applying fresh thermal paste to the components reverse the above procedure to install the heat sink assembly Component replacement procedures 87 ...

Страница 96: ...entium P6300 processor 2 26 GHz 3 MB L3 cache Dual 35 W 635500 001 Intel Pentium P6200 processor 2 13 GHz 3 MB L3 cache Dual 35 W 625831 001 AMD A Series APU A8 3500M 2 4 GHz 1 5 GHz 4 MB L2 cache Quad 35 W 653350 001 AMD A Series APU A6 3400M 2 3 GHz 1 4 GHz 4 MB L2 cache Quad 35 W 653349 001 AMD A Series APU A4 3300M 2 5 GHz 1 9G Hz 2 MB L2 cache Dual 35 W 653348 001 AMD A Series APU E2 3000M 2 ...

Страница 97: ...e see Optical drive on page 52 5 WLAN module see WLAN module on page 54 6 Memory module see Memory module on page 56 7 Keyboard see Keyboard on page 57 8 Top cover see Top cover on page 60 9 USB board see USB board on page 69 10 Display assembly see Display assembly on page 71 11 Power connector see Power connector on page 70 12 System board see System board on page 78 13 Heat sink assembly see He...

Страница 98: ... it NOTE The gold triangle 3 on the processor must be aligned with the triangle icon 4 embossed on the processor socket when you install the processor Reverse this procedure to install the processor 90 Chapter 4 Removal and replacement procedures ...

Страница 99: ...current 3 5 A Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft NOTE Applicable product safety standards specify thermal limits for plastic surfaces The computer operates well withi...

Страница 100: ...olors Up to 16 8 million Contrast ratio 300 1 typical Brightness 200 cd m typical Pixel resolution Pitch 0 259 0 259 mm Format 1280 800 HD 1366 768 Configuration RGB vertical stripe Backlight LED Character display 80 25 Total power consumption 4 0 W Viewing angle 40 horizontal 120 40 vertical typical 92 Chapter 5 Specifications ...

Страница 101: ...g Single track 1 5 ms 1 0 ms 1 0 ms 1 5 ms 2 0 ms Average 11 0 ms 14 0 ms 14 0 ms 12 0 ms 12 0 ms Maximum 22 0 ms 24 0 ms 22 0 ms 22 0 ms 22 0 ms Logical blocks 312 581 808 1 250 26 3 728 976 773 168 625 142 448 488 397 168 Disc rotational speed 7200 rpm 5400 rpm 5400 and 7200 rpm 7200 rpm 7200 rpm Operating temperature 5 C to 55 C 41 F to 131 F 1 GB 1 billion bytes when referring to hard drive st...

Страница 102: ...D 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM Write CD R and CD RW DVD R DVD RW DVD R DVD RW DVD RAM Random access time DVD 230 ms CD 175 ms Cache buffer 2 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD ROM 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec 5X DVD RAM...

Страница 103: ... 2 DVD R DVD R CD R and CD ROM Random access time BD 230 ms DVD 180 ms CD 180 ms Cache buffer 4 5 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD ROM 10 800 KB sec 4X BD 18 000 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec 5X DVD RAM 6 750 KB sec 1X BD ROM 4 500 KB sec 1...

Страница 104: ...els only cannot be used to access Setup Utility Turn on or restart the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f10 Using Setup Utility Changing the language of Setup Utility 1 Start Setup Utility 2 Use the arrow keys to select System Configuration Language and then press ent...

Страница 105: ...press enter Restoring factory default settings in Setup Utility 1 Start Setup Utility 2 Use the arrow keys to select Exit Load Setup Defaults and then press enter 3 When the Setup Confirmation is displayed press enter 4 To save your change and exit Setup Utility use the arrow keys to select Exit Exit Saving Changes and then press enter The Setup Utility factory settings take effect when the comput...

Страница 106: ... later BIOS versions than those currently installed on the computer you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be displayed by pressing fn esc if you are already in Windows or by using Setup Utility 1 Start Setup Utility 2 If the system information is not displayed use the arrow keys to select the Main men...

Страница 107: ...e or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive Make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update NOTE If you connect yo...

Страница 108: ...elp you safeguard your information and restore it if ever needed This chapter provides information on the following topics Creating a set of recovery discs or a recovery flash drive HP Recovery Manager software feature Performing a system restore from the partition recovery discs or a recovery flash drive Backing up your information Recovering a program or driver 100 Chapter 7 Backup and recovery ...

Страница 109: ...or any reason you cannot restore using the recovery partition tools Create these discs or the flash drive after setting up the computer for the first time NOTE HP Recovery Manager allows the creation of only one set of recovery discs or one recovery flash drive Handle these discs or flash drive carefully and keep them in a safe place NOTE If your computer does not include an integrated optical dri...

Страница 110: ...ystem Restore If you have not already tried these features try them before using HP Recovery Manager HP Recovery Manager restores only software that was preinstalled at the factory Software not provided with this computer must be downloaded from the manufacturer s Web site or reinstalled from the disc provided by the manufacturer Restoring using the dedicated recovery partition select models only ...

Страница 111: ...d then restart the computer or Insert the recovery flash drive into a USB port on your computer and then restart the computer NOTE If the computer does not automatically restart in the HP Recovery Manager the computer boot order needs to be changed 3 Press f9 at system bootup 4 Select the optical drive or the flash drive 5 Follow the on screen instructions Performing a system restore 103 ...

Страница 112: ...rmed if the computer has a virus attack or if any major system components fail In order to correct computer issues a recovery should first be attempted before a system restore is attempted You can back up your information to an optional external hard drive a network drive or discs Back up your system at the following times At regularly scheduled times TIP Set reminders to back up your information ...

Страница 113: ...ore you start the backup process Allow enough time to complete the backup process Depending on file sizes it may take over an hour To create a backup 1 Select Start Control Panel System and Security Backup and Restore 2 Follow the on screen instructions to schedule and create a backup NOTE Windows includes the User Account Control feature to improve the security of the computer You may be prompted...

Страница 114: ...odically whenever the computer is functioning optimally NOTE If you revert to a restore point and then change your mind you can reverse the restoration Create a system restore point 1 Select Start Control Panel System and Security System 2 In the left pane click System Protection 3 Click the System Protection tab 4 Follow the on screen instructions Restore to a previous date and time To revert to ...

Страница 115: ...quirements are applicable to all countries and regions The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 A and a nominal voltage rat...

Страница 116: ... Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 India ISI 1 Israel SII 1 Italy IMQ 1 Japan JIS 3 The Netherlands KEMA 1 New Zealand SANZ 1 Norway NEMKO 1 The People s Republic of China CCC 4 Saudi Arabia SASO 7 Singapore PSB 1 South Africa SABS 1 South Korea KTL 5 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 6 Thailand TISI 1 The United Kingdom ASTA 1 108 Chapter 8 Power cord set requi...

Страница 117: ...or size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V ac configuration 4 The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the CCC certification mark 5 The flexible cord must be Type H05VV F 3 conductor 0 75 mm conductor size KTL logo and individual approval n...

Страница 118: ...sehold waste Follow the local laws and regulations in your area for battery disposal HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs see the HP website at www hp com recycle 110 Chapter 9 Recycling ...

Страница 119: ...1 left side 14 lights 9 right side 13 top 8 computer feet locations 47 spare part number 47 computer specifications 91 connector power 13 connectors service considerations 42 D default settings restoring 97 digital media slot identifying MultiMedia Card MMC 15 Secure Digital SD Memory Card 15 diskette drive precautions 42 display assembly removal 71 spare part number 20 71 display back cover spare...

Страница 120: ...ne audio in jack identifying 14 N network jack identifying 14 O operating system product description 6 optical drive precautions 42 product description 4 removal 52 spare part numbers 25 29 52 specifications 94 95 P packing guidelines 44 plastic parts 41 pointing device product description 6 ports HDMI 14 product description 5 USB 14 power button board removal 63 spare part number 22 63 power butt...

Страница 121: ...ve 94 hard drive 93 optical drive 94 95 static shielding materials 45 supported discs 101 system board removal 78 spare part numbers 22 78 system information displaying 97 system recovery 102 system restore points 106 T thermal paste replacement 86 tools required 41 top cover removal 60 spare part number 22 60 TouchPad buttons 8 removal 65 TouchPad button board spare part number 65 TouchPad LED bo...

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