HP Pavilion dv2-1200 - Entertainment Notebook PC Скачать руководство пользователя страница 27 | Manualshive

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7

Troubleshooting

The following sections describe several common issues and resolutions.

The optical disc tray does not open for removal of a CD,

DVD, or BD

1.

Insert the end of a paper clip

(1)

into the release access in the front bezel of the drive.

2.

Press in gently on the paper clip until the disc tray is released, and then pull out the tray

(2)

until it

stops.

3.

Remove the disc

(3)

from the tray by gently pressing down on the spindle while lifting the outer

edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.

NOTE:

If the tray is not fully accessible, tilt the disc carefully as you remove it.

4.

Close the disc tray and place the disc in a protective case.

The optical disc tray does not open for removal of a CD, DVD, or BD

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Содержание Pavilion dv2-1200 - Entertainment Notebook PC

Страница 1: ...Drives User Guide ...

Страница 2: ...ices are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition September 2009 Document Part Number 539698 001 Product notice This user guide describes features that are common to most models Som...

Страница 3: ...CD or DVD 11 Creating or burning a CD or DVD 12 Removing an optical disc CD DVD or BD 13 3 Using external drives 4 Using HP ProtectSmart Hard Drive Protection Identifying HP ProtectSmart Hard Drive Protection status 16 Managing power with a parked hard drive 17 Using HP ProtectSmart Hard Drive Protection software 18 5 Improving hard drive performance Using Disk Defragmenter 19 Using Disk Cleanup 1...

Страница 4: ... burning a disc does not begin or it stops before completion 27 A DVD playing in Windows Media Player produces no sound or display 28 A device driver must be reinstalled 29 Obtaining Microsoft device drivers 29 Obtaining HP device drivers 29 Index 31 iv ...

Страница 5: ...on turn the computer on and then shut it down through the operating system Do not use excessive force when inserting a drive into a drive bay Do not type on the keyboard or move the computer while the optical drive select models only is writing to a disc The write process is sensitive to vibration When the battery is the only source of power be sure that the battery is sufficiently charged before ...

Страница 6: ...unctionality of the computer The optical drive allows you to read data discs play music and watch movies If your computer includes a Blu ray Disc BD ROM Drive then you can also watch high definition video from disc Identify what kind of device is installed in your computer 2 Chapter 2 Using an optical drive select models only ...

Страница 7: ...VD ROM Drive DVD RW R and CD RW Combo Drive DVD RW and CD RW SuperMulti Double Layer Combo Drive DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe Blu ray Disc ROM with SuperMulti DVD R RW Double Layer Blu ray Disc ROM with SuperMulti DVD R RW Double Layer with LightScribe NOTE Some of the drives listed above may not be supported by your computer Identifying the installed optic...

Страница 8: ...l discs as described in the following table Optical drive type Write to CD RW Write to DVD RW R Write to DVD RW DL Write label to LightScribe CD or DVD RW R DVD RW and CD RW SuperMulti Double Layer Combo Drive Yes Yes Yes No DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe Yes Yes Yes Yes Blu ray Disc ROM with SuperMulti DVD R RW Double Layer Yes Yes Yes No Blu ray Disc ROM wi...

Страница 9: ...ecorded it cannot be erased or written over CD RW discs Use a CD RW disc a rewritable version of a CD to store large projects that must be updated frequently Typical uses include the following Developing and maintaining large documents and project files Transporting work files Making weekly backups of hard drive files Updating photos video audio and data continuously DVD R discs Use blank DVD R di...

Страница 10: ... almost 6 times the storage capacity of a dual layer DVD at 8 5 GB Typical uses include the following Storage of large amounts of data High definition video playback and storage Video games NOTE As Blu ray is a new format containing new technologies certain disc digital connection compatibility and or performance issues may arise and do not constitute defects in the product Flawless playback on al...

Страница 11: ...t fully accessible tilt the disc carefully to position it over the spindle 5 Gently press the disc 3 down onto the tray spindle until the disc snaps into place 6 Close the disc tray If you have not yet configured AutoPlay as described in the following section an AutoPlay dialog box opens It prompts you to select how you want to use the media content NOTE For best results be sure that your AC adapt...

Страница 12: ...ll media and devices check box is selected 3 Click Choose a default and then select one of the available options for each media type listed NOTE Choose HP MediaSmart to play DVDs 4 Click Save NOTE For more information about AutoPlay select Start Help and Support 8 Chapter 2 Using an optical drive select models only ...

Страница 13: ...gion tab To change settings through the operating system 1 Select Start Control Panel System and Security Then in the System area click Device Manager NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help an...

Страница 14: ...y power Before writing to a disc close all open programs except the disc software you are using Do not copy directly from a source disc to a destination disc or from a network drive to a destination disc Save the information to your hard drive and then burn from your hard drive to the destination disc Do not use the computer keyboard or move the computer while the computer is writing to a disc The...

Страница 15: ... 3 Click Copy at the bottom right of the screen Power2Go reads the source disc and copies the data to a temporary folder on your hard drive 4 When prompted remove the source disc from the optical drive and insert a blank disc into the drive After the information is copied the disc you created ejects automatically Copying a CD or DVD 11 ...

Страница 16: ...hanged DVD players used in home systems usually do not support all DVD formats Refer to the user guide that came with your DVD player for a list of supported formats An MP3 file uses less space than other music file formats and the process for creating an MP3 disc is the same as the process for creating a data file MP3 files can be played only on MP3 players or on computers with MP3 software insta...

Страница 17: ...2 Remove the disc 3 from the tray by gently pressing down on the spindle while lifting the outer edges of the disc Hold the disc by the edges and avoid touching the flat surfaces NOTE If the tray is not fully accessible tilt the disc carefully as you remove it 3 Close the disc tray and place the disc in a protective case Removing an optical disc CD DVD or BD 13 ...

Страница 18: ...o Drive with LightScribe Blu ray Disc ROM with SuperMulti DVD R RW Double Layer Blu ray Disc ROM with SuperMulti DVD R RW Double Layer with LightScribe NOTE For more information about required software and drivers or to learn which computer port to use refer to the manufacturer s instructions To connect an external drive to the computer CAUTION To reduce the risk of damage to the equipment when co...

Страница 19: ...sed while the computer is running on battery power A short time after the end of one of these events HP ProtectSmart Hard Drive Protection returns the hard drive to normal operation NOTE A hard drive in the hard drive bay is protected by HP ProtectSmart Hard Drive Protection Hard drives connected to USB ports are not protected by HP ProtectSmart Hard Drive Protection For more information refer to ...

Страница 20: ...hard drive icon If the software is disabled a white diagonal line is superimposed over the hard drive icon If the drive is parked a yellow moon is superimposed over the hard drive icon NOTE The icon in the Mobility Center may not show the most up to date status for the drive For immediate updates after a change in status enable the notification area icon To enable the notification area icon 1 Sele...

Страница 21: ...ill not initiate Sleep or Hibernation except as described in the following Note NOTE If the computer is running on battery power and reaches a critical battery level HP ProtectSmart Hard Drive Protection allows the computer to initiate Hibernation Before you move the computer HP recommends that you either shut it down or initiate Sleep or Hibernation Managing power with a parked hard drive 17 ...

Страница 22: ...of an Administrator group can change the privileges for non Administrator users Determine whether a drive in the system is supported To open the software and change settings follow these steps 1 In Mobility Center click the hard drive icon to open the HP ProtectSmart Hard Drive Protection window or Select Start Control Panel Hardware and Sound HP ProtectSmart Hard Drive Protection NOTE If prompted...

Страница 23: ...thly schedule but you can defragment your computer manually at any time To run Disk Defragmenter 1 Select Start All Programs Accessories System Tools Disk Defragmenter 2 Click Defragment disk NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing applications running utilities ...

Страница 24: ...n Hibernation turn the computer on by sliding the power switch Then shut down the computer through the operating system To remove the hard drive 1 Save your work 2 Shut down the computer and close the display 3 Disconnect all external devices connected to the computer 4 Unplug the power cord from the AC outlet 5 Turn the computer upside down on a flat surface 6 Remove the battery from the computer...

Страница 25: ...rd drive to the computer 1 10 Pull the hard drive to the left 2 to disconnect the hard drive 11 Lift the hard drive 3 out of the hard drive bay To install a hard drive 1 Insert the hard drive into the hard drive bay 1 2 Pull the hard drive 2 to the right until the hard drive snaps into place 21 ...

Страница 26: ...ure the hard drive to the computer 3 4 Align the tabs 1 on the hard drive cover with the notches on the computer 5 Close the cover 2 6 Tighten the hard drive cover screws 3 22 Chapter 6 Replacing the hard drive in the hard drive bay ...

Страница 27: ...er clip until the disc tray is released and then pull out the tray 2 until it stops 3 Remove the disc 3 from the tray by gently pressing down on the spindle while lifting the outer edges of the disc Hold the disc by the edges and avoid touching the flat surfaces NOTE If the tray is not fully accessible tilt the disc carefully as you remove it 4 Close the disc tray and place the disc in a protectiv...

Страница 28: ...to expand the list to show all of the installed drives Look for an optical drive listing If the drive is not listed install or reinstall the device driver as instructed in the section A device driver must be reinstalled 4 Right click the optical device listing to perform the following tasks Update driver software Disable Uninstall Scan for hardware changes Windows scans your system for installed h...

Страница 29: ...owing ways Playback may resume or The playback window in the multimedia program may close To return to playing the disc click the Play button in your multimedia program to restart the disc In rare cases you may need to exit the program and then restart it Increase system resources Turn off printers and scanners and unplug cameras and portable handheld devices Disconnecting these Plug and Play devi...

Страница 30: ...efault Programs Change AutoPlay settings 2 Confirm that the Use AutoPlay for all media and devices check box is selected 3 Click Save A CD DVD or BD should now start automatically when it is inserted into the optical drive 26 Chapter 7 Troubleshooting ...

Страница 31: ...mation about disc types Be sure that the disc is inserted properly Select a slower write speed and try again If you are copying a disc save the information on the source disc to your hard drive before trying to burn the contents to a new disc and then burn from your hard drive Reinstall the disc burning device driver located in the DVD CD ROM drives category in Device Manager The process of burnin...

Страница 32: ...Windows Media Player produces no sound or display Use HP MediaSmart to play a DVD MediaSmart comes preinstalled on the computer To use MediaSmart click the HP MediaSmart icon on the desktop 28 Chapter 7 Troubleshooting ...

Страница 33: ...ram again If uninstalling and reinstalling the device driver does not correct the problem you may need to update your drivers using the procedures in the following sections Obtaining Microsoft device drivers You can obtain the latest Windows device drivers by using Windows Update This Windows feature can be set to automatically check for and install updates for the Windows operating system and oth...

Страница 34: ...wnload the driver and install it later To do this click Download only to save the file to your computer When prompted click Save and then select a storage location on your hard drive After the file is downloaded navigate to the folder where the file was stored and double click the file to install 7 If prompted to do so restart your computer after the installation is complete and then verify the op...

Страница 35: ...pying 11 playing 7 removing 13 DVD drive 2 14 DVD region settings 9 DVD RW and CD RW SuperMulti Double Layer Combo Drive 3 4 DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe 3 4 E external drive 14 H hard disk drive external 14 installing 21 ProtectSmart Hard Drive 15 removing 20 replacing 20 hard drive external 14 installing 21 ProtectSmart Hard Drive Protection 15 removing 2...

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