Troubleshooting and Maintenance
Troubleshooting Your Computer
Corporate Evaluator’s Guide
129
Docking Problems
If a port on a dock isn’t working
•
Check that AC power is connected to the dock.
•
Try using the corresponding port on the computer while undocked.
•
Make sure the computer is fully inserted into the dock.
•
See the manual for the dock.
If the operating system hangs when you dock or undock
•
Your system may hang if you dock or undock your computer while you are
suspending or resuming. Make sure your computer has completely suspended or
resumed before you dock or undock it.
If the computer turns on after hibernating when docked
•
If you install Windows 2000 WinFax, the computer may turn on again after it
hibernates when it is docked. To avoid this situation, you can shut down the computer
instead of hibernating when docked, undock before hibernating, or uninstall WinFax.
If an IDE drive in a docking system doesn’t work
•
If you install an IDE drive in a docking system PC device bay, you should set the IDE
jumpers on the drive to the Single or Cable Select setting. Whenever you want to
partition or format a drive that’s larger than 8 GB, you must first use Device Manager
to turn on the Int 13 setting for the IDE drive.
Hard Disk Drive Problems
If the computer’s hard drive doesn’t spin
•
Make sure the computer has power. If necessary, connect the AC adapter, and make
sure it is fully plugged into a power source and into the rear of the computer.
•
Remove and reinsert the hard drive. See “Replacing the Hard Disk Drive” on page 92.
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