Repairing Software Problems
27
3
If the computer works, click the
Windows Vista start
button
, click the
Arrow
button next to the
Lock
button, and then click
Shut Down
.
Or
If the computer is not responding, press and hold
the On button for approximately 5 seconds, or
until the computer turns off.
4
Disconnect all peripheral devices from the
computer, except the monitor, keyboard, and
mouse.
5
Press the On button to turn on the computer.
A window may open, prompting you to choose
between running system recovery from the discs or
from your hard drive.
6
Choose to run from the recovery discs, and then
click
Next
.
7
In the Welcome to the Recovery Manger window,
click the
Advanced Options
button.
8
Choose
Recover your computer to its
original factory condition
, and then click
Next
.
9
If you are prompted to back up your files, and you
have not done so, click the
Back up your files
first
button. Otherwise, click the
Recover
without backing up your files
button, and
then click
Next
.
10
If you are prompted to insert the next recovery
disc, do so.
11
When the Recovery Manager is finished, remove
all recovery discs from the system.
12
Click
Finish
to restart the computer.
Performing the post-recovery procedure
1
At the Welcome to Microsoft Windows screen,
follow the onscreen setup instructions, and then
click
Start
in the last screen to display the
Windows desktop.
2
Configure your Internet connection.
3
Turn off your computer, reconnect all peripheral
devices that were originally connected to it, and
then turn the computer back on.
4
Reinstall software that originally came in the box
with your computer, and also any additional
software you purchased.
The system recovery software might have
already installed some of the software that
came in the box.
If you installed updates to any software
programs, reinstall those as well. You can
typically download these updates from the
software manufacturer’s Web site.
5
Use Windows Update to get critical updates from
Microsoft:
a
Click the
Windows Vista start button
,
and then click
Control Panel
.
b
Under
Security
, click the
Check for
Updates
button.
c
Click
Install Updates
.
6
Restart your computer. (Some updates will not
finish installing until you restart.)
7
Use HP Update to get critical updates from HP:
a
Click the
Windows Vista start button
,
All Programs
, the
HP
folder, and then click
HP Update
.
b
Follow the onscreen instruction to download
driver and software updates.
8
If you performed a backup before the system
recovery, copy the backup data files from the
backup media to your hard disk drive.
9
Ensure your system is running up-to-date security
software.
Содержание m9515f - Pavilion - Elite
Страница 1: ...Troubleshooting and Maintenance Guide ...
Страница 4: ...iv Troubleshooting and Maintenance Guide ...
Страница 32: ...www hp com Printed in ...