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Table 5-1

HP Jetdirect ew2500 802.11g Wireless Print Server status lights

Light

State

Color

Description

USB

Solid

Green

USB cable connected, fully
operational.

Off

—

USB cable not connected, not
operational.

Solid

Yellow

Error condition.

Blinking

Green

Software attention.

Yellow

Hardware attention.

Wired

Off

—

●

Initializing.

●

Being used in a wireless
configuration.

●

Power is off.

Solid

Green

Link exists, good signal
strength.

Flickering

Green

Network activity, good signal
strength.

Blinking (fast)

Green

Test Button pressed, good
signal.

Wireless

Off

—

●

Initializing.

●

Being used in a wired
configuration.

●

Power is off.

Blinking (slow)

Blue

Running a self test, scanning,
or there is no link.

Solid

Blue

Wireless link exists, good
signal strength.

Amber

Wireless link exists, weak
signal strength.

Flickering

Blue

Network activity, good signal
strength.

Amber

Network activity, weak signal
strength.

Blinking (fast)

Blue

Test Button pressed, good
signal.

Amber

Test Button pressed, weak
signal.

Link

Solid

Green

Successfully linked to the
network.

Off

—

No link.

Act

Solid

Yellow

Network transmission activity.

Off

—

No activity.

Chapter 5 Troubleshooting

ENWW

Содержание JetDirect Ew2500

Страница 1: ...HP Jetdirect ew2500 802 1 1g Wireless Print Server Setup Guide ...

Страница 2: ......

Страница 3: ...HP Jetdirect ew2500 802 11g Wireless Print Server Setup Guide ...

Страница 4: ...ituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Applicable products J8021A Edition 1 10 2009 Microsoft MS DOS Windows Microsoft Windows NT are trademarks or U S registered trademarks of Microsoft Corporation IBM AIX are registered trademarks of International Business Machines Corp Ethernet is a registered trademark of Xerox Corp...

Страница 5: ...nting 9 Network protocols 9 Network address 9 Hardware address 9 If you need help 9 2 Install the print server hardware Set up the printer 11 If the printer is already set up 11 If the printer is not already set up 11 Connect the print server to the printer 11 3 Make a network connection Configure a wireless network using the network LAN cable 13 Use a Microsoft Windows wireless PC 14 Configure se...

Страница 6: ...nfiguration page 32 Unable to use the HP Install Network Printer Wizard 32 Improve reception and performance 32 Firmware download failure 33 Appendix A Service and support Hewlett Packard limited warranty statement 34 Your authorized dealer 35 Service billing out of warranty 35 Service outside the USA 36 Local warranty statements 36 Australia and New Zealand 36 Customer support 36 HP support onlin...

Страница 7: ... Regulatory wireless statements 45 Exposure to radio frequency radiation 45 Notice to users in Argentina 45 Notice to users in Brazil 45 Notice to users in Canada 46 European Union regulatory notice 46 Notice to users in Indonesia 47 Notice to users in Korea 47 Notice to users in Mexico 47 Notice to users in Pakistan 47 Notice to users in Singapore 47 Notice to users in South Africa 47 Notice to u...

Страница 8: ...vi ENWW ...

Страница 9: ...k using either a wired or wireless connection What s in the box What you need to supply Test button functions Wireless LAN terms and concepts Network printing terms and concepts If you need help What s in the box Figure 1 1 Box contents 1 USB cable 2 Network LAN cable 3 External power adapter 4 HP Jetdirect ew2500 802 11g Wireless Print Server 5 HP Jetdirect CD ROM containing setup software and ad...

Страница 10: ...s point is a device that connects wireless devices such as a wireless network printer to your cabled network See Wireless LAN terms and concepts on page 4 for more information For Windows systems the printer s software driver for your Windows system When using the HP Jetdirect CD ROM to install a network printer you need the software driver for your printer You can obtain your printer driver from ...

Страница 11: ...s that do not have auto negotiation mode set Select from the following speeds handshake 10 Mbps half duplex 10 Mbps full duplex 100 Mbps half duplex or 100 Mbps full duplex On the fifth press hold the button down until the status light begins blinking then release the button Select from the following speed handshake combinations displayed three times Blinking amber 10 half duplex Solid amber 10 fu...

Страница 12: ... to receive and forward network traffic between wireless and cabled network devices Multiple Access Points can act as repeaters to extend the range of a wireless network Connecting via an access point is called Infrastructure Mode On Apple networks this is called Airport Network Mode Figure 1 2 Access Point in enterprise workgroup Figure 1 3 Residential gateway as Access Point 4 Chapter 1 Introduc...

Страница 13: ...ess computers directly Figure 1 5 Ad Hoc mode a peer to peer wireless network topology NOTE The term peer to peer might have a different meaning depending on its usage While Ad Hoc peer to peer mode refers to a wireless network topology HP Jetdirect peer to peer printing refers to a direct print path from a network computer to a printer HP Jetdirect peer to peer printing can be used on both Ad Hoc...

Страница 14: ... specifies 40 bits for 64 bit encryption or 104 bits for 128 bit encryption An additional 24 initialization vector IV bits are automatically added for a total of 64 bits and 128 bits respectively In this guide we will use 40 64 bit and 104 128bit to specify these WEP encryption levels For basic encryption static WEP keys are configured on each device on the wireless network WEP keys are considered...

Страница 15: ...y a shared password value for network access and communication Each device on the network must use the same key The HP Jetdirect print server supports IEEE 802 11 WEP keys for encrypted network communications WEP Enterprise The network uses WEP with EAP 802 1x authentication This type of security utilizes a central authentication server such as RADIUS to authenticate users on the network The HP Je...

Страница 16: ...2 11b the range is typically 100 feet at the highest data rate 11 Mbps and 300 feet at the lowest data rate 1 Mbps In general while radio waves can bounce off obstacles to access print servers it is best to have clear line of sight access between devices without obstacles through which the signal must pass NOTE Signal range and wireless transmission performance is reduced with increasing distance ...

Страница 17: ...an IP network configuration and assignment of IP addresses and other IP settings are a bit more complex Network addresses are configured and stored on each HP Jetdirect print server during installation and are listed on the HP Jetdirect configuration page for the print server Hardware address Each device on a network contains a unique LAN hardware or station address that is assigned by the manufac...

Страница 18: ...Online and HP Support By Phone in Customer support on page 36 NOTE For toll free phone support in the USA and Canada call HP support at 1 800 HPINVENT 1 800 474 6836 For phone support worldwide see Customer support on page 36 For the latest HP support telephone numbers and available services worldwide visit www hp com support support_assistance 10 Chapter 1 Introduction ENWW ...

Страница 19: ...ot already set up 1 Assemble the hardware only using the instructions supplied with the printer 2 Set aside the printer CD Do not install its software yet Do not attach the printer to your computer 3 Turn on the printer 4 Print a test page as instructed Connect the print server to the printer 1 Connect the USB cable Plug the supplied USB cable into the USB connector on the back of the print server...

Страница 20: ...er cable into the power connector on the back of the print server 3 Print a configuration page by pressing the test button once The test button is located on the back of the HP Jetdirect ew2500 print server 4 Proceed to Make a network connection on page 13 12 Chapter 2 Install the print server hardware ENWW ...

Страница 21: ...wireless network without a network LAN cable on page 18 For optional methods go to Optional wireless connection setup methods on page 21 Configure a wireless network using the network LAN cable For wireless operation the print server needs to be connected to your wireless network before you can discover and install the printer on your PC or other network system You can configure the wireless setti...

Страница 22: ...irect configuration page Infrastructure mode only The wireless router access point or Apple base station on your network is operating properly CAUTION If you reset the print server to factory default values after you configure a wireless network connection the network connection will be lost To reestablish a connection you must reconfigure the print server Use a Microsoft Windows wireless PC 1 Ins...

Страница 23: ...3 Select Wireless to connect your printer to the network using wireless communication 802 11 and click Next ENWW Configure a wireless network using the network LAN cable 15 ...

Страница 24: ... want to configure wireless settings uncheck the box next to Install the printer on this PC If this box is checked default the wizard attempts to install the printer on this PC after wireless connection settings have been configured If you later wish to install the printer on this PC see Install the printer on a network system or server on page 23 16 Chapter 3 Make a network connection ENWW ...

Страница 25: ...ter is configured with a network connection it may be installed on your network computers or servers similar to other network printers To install the printer go to Install the printer on a network system or server on page 23 If you are unable to communicate with the printer over your network see Troubleshooting on page 28 Configure settings for a wired network A network connection is required befo...

Страница 26: ...mputer To configure a wireless network connection using an Apple Macintosh wireless computer refer to the detailed instructions supplied on the HP Jetdirect CD ROM Figure 3 1 Mac OS Configuration The HP Jetdirect CD ROM includes a utility the HP Wireless Jetdirect Assistant for Mac OS that allows you to configure the printer with a wireless connection to your Mac OS network To use this utility the...

Страница 27: ...he CD ROM utility runs select Install 4 Select Wireless to connect your printer to the network using wireless communication 802 11 and click Next ENWW Configure a wireless network without a network LAN cable 19 ...

Страница 28: ... the remaining screens to complete your wireless configuration 8 When you have configured the HP Jetdirect print server with a wireless connection to your network do the following Print an HP Jetdirect configuration page to confirm your settings To install the printer on your PC continue with the instructions displayed After your printer is configured with a network connection it may be installed ...

Страница 29: ...tion keys configure the encryption keys on the print server You can configure up to four WEP keys The active key must match the value and active key position for example Key 1 configured on other wireless devices Optional wireless connection setup methods To use Telnet or the HP embedded Web server first reconfigure your wireless computer to communicate using the HP Jetdirect factory default setti...

Страница 30: ...commands use the Telnet help command Also refer to the HP Jetdirect Print Servers Administrator s Guide for this print server model supplied on the HP Jetdirect CD ROM Using your Web browser to access the HP embedded Web server on the HP Jetdirect wireless print server For more information refer to the HP Jetdirect Print Servers Administrator s Guide for this print server model supplied on the HP ...

Страница 31: ...er might be easier if you use the CD ROM that came with your printer instead of using the HP Jetdirect CD ROM You can use your printer s CD ROM if it contains network printer installation software integrated with your printer software The HP Jetdirect CD ROM does not contain printer driver software which must be available to install and use your printer Obtain the printer driver from the following...

Страница 32: ... Jetdirect CD ROM utility 1 Insert the CD ROM into your CD ROM drive 2 Wait for the installation utility to start automatically If necessary run Setup exe from the root directory of the HP Jetdirect CD ROM 3 When the CD ROM utility runs select Install 24 Chapter 4 Install the printer on a network system or server ENWW ...

Страница 33: ...mputer then click Next 6 Once the wizard finishes installing the printer and when prompted print a test page to verify printer setup If the test page successfully prints then you have completed printer setup on this computer system If this system is a server see Microsoft client server networks on page 26 ENWW Microsoft networks 25 ...

Страница 34: ...oftware follow these steps 1 Insert the CD ROM into the CD ROM drive and wait for the HP Jetdirect CD ROM icon to appear on the screen 2 Double click the HP Jetdirect icon to display the items in the HP Jetdirect window 3 Double click the HP LaserJet software installation icon for the language you want Then follow the instructions on the screen To run and use the software refer to the help files p...

Страница 35: ...Acrobat Reader for your system must be installed and available on your system If you have difficulty viewing pdf documents upgrade to the latest released version of Acrobat Reader available from Adobe Systems Incorporated Documents provided in PDF format on the HP Jetdirect CD ROM are compatible with screen readers used for accessibility ENWW To view documents on the CD ROM 27 ...

Страница 36: ...agnostic Page Documentation that came with your printer Documentation on the CD ROM supplied with your HP Jetdirect print server The diagnostics tools and utilities provided with your network software for example TCP IP utilities or network printer management applications such as HP Web Jetadmin NOTE Frequently asked questions about installing and configuring the HP Jetdirect print server can be f...

Страница 37: ... 1 Unplug the power module from the back of the print server 2 While holding down the test button on the back of the print server plug the power module back into the print server then release the test button Any user configured settings will be erased When you restore the print server to its factory default settings you should print an HP Jetdirect configuration page to confirm that factory defaul...

Страница 38: ...al strength Blinking fast Green Test Button pressed good signal Wireless Off Initializing Being used in a wired configuration Power is off Blinking slow Blue Running a self test scanning or there is no link Solid Blue Wireless link exists good signal strength Amber Wireless link exists weak signal strength Flickering Blue Network activity good signal strength Amber Network activity weak signal str...

Страница 39: ...otal on the Ad Hoc network with SSID hpsetup There is no Access Point in the vicinity that is configured with an SSID of hpsetup For Telnet or HP embedded Web server access Multiple print servers are not being configured at the same time If there are turn all off except the one you want to configure After initial setup If you have successfully configured the HP Jetdirect wireless print server with...

Страница 40: ... to use the HP Install Network Printer Wizard The HP Install Network Printer Wizard Windows is used to configure the wireless network connection settings to access your network If you are unable to use this wizard refer to other options described in the HP Jetdirect Print Servers Administrator s Guide for this print server model supplied on the HP Jetdirect CD ROM Other tools available include the...

Страница 41: ...Access Point s antenna In most office environments elevating the Access Point s antenna will improve the range and performance of all wireless devices Firmware download failure The HP Jetdirect ew2500 print server provides limited firmware upgrade capabilities As with other HP Jetdirect print servers firmware upgrades may be downloaded as available using tools such as HP Download Manager Windows H...

Страница 42: ...es notice of such defects during the warranty period HP will replace software which does not execute its programming instructions due to such defects HP does not warrant that the operation of HP products will be uninterrupted or error free If HP is unable within a reasonable time to repair or replace any product to a condition as warranted you will be entitled to a refund of the purchase price upo...

Страница 43: ... above limitation or exclusion may not apply to you THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU Your authorized dealer If you encounter difficulty begin by contacting the person who sold you the HP Jetdirect print server to...

Страница 44: ...lick your way to a quick solution The HP Web site at www hp com support net_printing is a great place to start for information about your HP Jetdirect print server 24 hours a day 7 days a week For the latest HP Jetdirect installation software and documentation visit www hp com go inpw_sw For the latest firmware for your HP Jetdirect print server visit www hp com go webjetadmin_firmware HP support ...

Страница 45: ...aserJet Utility for Macintosh Mac OS Embedded services Key services embedded in the HP Jetdirect ew2500 print server are listed below For the latest features and services visit www hp com go jetdirect Table B 2 Embedded services Configuration and management BootP DHCP IPv4 only DHCPv6 TFTP IPv4 only Web Proxy Automatic Manual cURL LLMNR Telnet IPv4 only SNMP v1 v2c v3 agents Bonjour for Mac OS X F...

Страница 46: ...ls The supported network protocols and popular network printing environments that use those protocols are listed below Table B 3 Supported network protocols Supported network protocols Typical network printing environments1 TCP IPv4 Direct Mode printing Microsoft Windows XP 32 bit and 64 bit Vista 64 bit Server 2003 32 bit and 64 bit and Server 2008 32 bit and 64 bit Microsoft Terminal Server and ...

Страница 47: ...ol systems with IPv6 client support FTP File Transfer Protocol printing IPX SPX and compatible Novell NetWare 5 6 x2 Microsoft Windows XP 32 bit only Direct Mode printing Other protocols Novell NetWare NDS Bindery NDPS and iPrint DLC LLC DLC LLC protocols are provided for legacy systems that may require support2 AppleTalk Mac OS 1 Refer to the current HP Jetdirect product data sheets for additiona...

Страница 48: ... Vac except as noted below 0957 2228 None 0957 2229 8121 1023 Latin America 100 240 Vac except as noted below Continental Europe except as noted below South Korea 0957 2229 8121 1015 Denmark 0957 2229 8121 1011 Chile 0957 2229 8121 1012 India 0957 2229 8121 1013 Brazil 0957 2229 8121 1014 Australia and New Zealand 0957 2229 8121 1016 United Kingdom Ireland Hong Kong SAR Singapore 0957 2229 8121 10...

Страница 49: ...ower cord lengths contact HP Support Environmental Operating Non Operating Temperature 0 to 55 C 32 to 131 F 40 to 70 C 40 to 158 F Relative humidity non condensing 15 to 95 at 40 C 104 F 15 to 95 at 65 C 149 F Maximum altitude 4 6 km 15 000 ft 4 6 km 15 000 ft Electromagnetic FCC Title 47 CFR Part 15 Class B for Ethernet USA ICES 003 Class B Canada VCCI Class B Japan AS NZS3548 Class B Australia ...

Страница 50: ...rect print server can vary according to the location in which the product is used Channel frequencies The channel frequencies are listed below Channel Frequency MHz Channel Frequency MHz 1 2412 8 2447 2 2417 9 2452 3 2422 10 2457 4 2427 11 2462 5 2432 12 2467 6 2437 13 2472 7 2442 14 Japan only 2484 Safety Product complies with EN60950 1 2001 Wireless telecommunications This product complies with ...

Страница 51: ...no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 Reorient the receiving antenna 2 Increase the separation between the equipment an...

Страница 52: ...ory identification purposes this product is assigned a Regulatory Model Number The Regulatory Model Number for your product is RSVLD 0802 The regulatory number should not be confused with the HP marketing model number for example HP Jetdirect ew2500 or the HP product number J8021A Canada This Class B digital apparatus complies with Canadian ICES 003 Cet appareil numérique de la classe B est confor...

Страница 53: ...nner that the potential for human contact during normal operation is minimized This product and any attached external antenna if supported shall be placed in such a manner to minimize the potential for human contact during normal operation In order to avoid the possibility of exceeding the FCC radio frequency exposure limits human proximity to the antenna shall not be less than 20 cm 8 inches duri...

Страница 54: ...ards European Norms that are listed in the EU Declaration of Conformity issued by Hewlett Packard for this product or product family This compliance is indicated by the following conformity marking placed on the product The telecommunications functionality of this product may be used in the following EU and EFTA countries regions Austria Belgium Bulgaria Cyprus Czech Republic Denmark Estonia Finla...

Страница 55: ...Böblingen Germany Notice to users in Indonesia Notice to users in Korea Notice to users in Mexico No de homologacion SCT RCPHPRS07 310 Notice to users in Pakistan Notice to users in Singapore Notice to users in South Africa ENWW Regulatory wireless statements 47 ...

Страница 56: ...Notice to users in Taiwan 48 Appendix D Regulatory statements ENWW ...

Страница 57: ......

Страница 58: ... 2009 Hewlett Packard Development Company L P www hp com ...

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