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Updating programs and drivers

To download and install software other than a BIOS update, follow these steps:

To use the HP Web site:

1.

Open your web browser, go to 

http://www.hp.com/support

, and then select your country or region.

2.

Click the option for software and driver downloads, enter your computer model number in the
Search box, and then press 

enter

.

– or –

If you want a specific SoftPaq, enter the SoftPaq number in the Search box, press 

enter

, and then

follow the instructions provided. Proceed to step 6.

3.

Click your specific product from the models listed.

4.

Select your operating system.

5.

When the list of drivers is displayed, click an updated driver to open a window containing additional
information.

6.

Click 

Install now

 to install the updated driver.

NOTE:

In some locations you may be able to download the driver and install it later. To do this,

click 

Download only

 to save the file to your computer. When prompted, click 

Save

, and then select

a storage location on your hard drive. After the file is downloaded, navigate to the folder where the
file was stored, and double-click the file to install.

7.

If prompted to do so, restart your computer after the installation is complete, and then verify the
operation of the device.

106 Appendix B   Software updates

Содержание G72-a00 - Notebook PC

Страница 1: ...Notebook PC User Guide ...

Страница 2: ...ct to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition April 2010 Document Part Number 616711 001 Product notice T...

Страница 3: ...llow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety o...

Страница 4: ...iv Safety warning notice ...

Страница 5: ... Identifying wireless and network status icons 14 Using the wireless controls 14 Using the wireless action key 14 Using HP Wireless Assistant 15 Using operating system controls 15 Using a WLAN 16 Setting up a WLAN 16 Protecting your WLAN 17 Connecting to a WLAN 18 Roaming to another network 18 Using Bluetooth wireless devices select models only 19 Bluetooth and Internet Connection Sharing ICS 19 T...

Страница 6: ...Scrolling 30 Pinching 30 Rotating 31 Setting pointing device preferences 31 Using the keyboard 31 Cleaning the TouchPad and keyboard 34 4 Multimedia Multimedia features 35 Identifying your multimedia components 36 Adjusting the volume 37 Using the media activity functions 38 Using the media activity action keys 38 Multimedia software 39 Using CyberLink PowerDVD software 39 Using other preinstalled...

Страница 7: ...ximizing battery discharge time 57 Managing low battery levels 57 Identifying low battery levels 57 Resolving a low battery level 58 Resolving a low battery level when external power is available 58 Resolving a low battery level when a charged battery is available 58 Resolving a low battery level when no power source is available 58 Resolving a low battery level when the computer cannot exit Hiber...

Страница 8: ...DVD or BD 74 A disc does not play automatically 75 A DVD movie stops skips or plays erratically 75 A DVD movie is not visible on an external display 76 The process of burning a disc does not begin or it stops before completion 76 A DVD playing in Windows Media Player produces no sound or display 76 A device driver must be reinstalled 76 Obtaining the latest HP device drivers 77 Obtaining the lates...

Страница 9: ...Appendix A Setup Utility BIOS Starting Setup Utility 98 Using Setup Utility 99 Changing the language of Setup Utility 99 Navigating and selecting in Setup Utility 99 Displaying system information 100 Restoring default settings in Setup Utility 100 Exiting Setup Utility 101 Setup Utility menus 101 Main menu 101 Security menu 101 System Configuration menu 102 Diagnostics menu 102 Appendix B Software...

Страница 10: ...ts 111 Create a system restore point 111 Restore to a previous date and time 111 Performing a recovery 112 Recovering from the recovery discs 112 Recovering from the dedicated recovery partition select models only 112 Index 113 x ...

Страница 11: ... You can also add hardware or modify device configurations using Device Manager NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings See Help and Support for more information Identifying hardware 1 ...

Страница 12: ...he screen 3 Left TouchPad control Use the left side of the TouchPad control button like the left button on an external mouse 4 Right TouchPad control Use the right side of the TouchPad control button like the right button on an external mouse There is an unmarked scroll zone inside the right edge of the TouchPad To scroll up and down using the TouchPad vertical scroll zone slide your finger up or ...

Страница 13: ... Caps lock light On Caps lock is on 3 Power light On The computer is on Blinking The computer is in the Sleep state Off The computer is off or in Hibernation 4 Wireless light White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on Amber All wireless devices are off 5 num lk light On The numeric function of the keypad is enabled Off The ...

Страница 14: ... When the computer is in the Sleep state press the button briefly to exit Sleep When the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings select Start Control Panel Syste...

Страница 15: ...nformation when pressed in combination with the esc key 3 Windows logo key Displays the Windows Start menu 4 Windows applications key Displays a shortcut menu for items beneath the pointer 5 Integrated numeric keypad keys Can be used like the keys on an external numeric keypad 6 Action keys Execute frequently used system actions For more information about using action keys see Using the keyboard o...

Страница 16: ... RJ 11 modem jack select models only Connects a modem cable purchased separately 5 AC adapter light Blinking white The computer is in the Sleep state On white The computer is connected to external power Amber The battery is charging Off The computer is not connected to external power 6 Power connector Connects an AC adapter 7 Security cable slot Attaches an optional security cable to the computer ...

Страница 17: ...dio component 4 Network connection light White The computer is connected to the network 5 RJ 45 network jack Connects a network cable 6 Network activity light Amber Data is being transmitted over the network 7 USB ports 2 Connect optional USB devices 8 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 9 Audio out headphone jack...

Страница 18: ...y 4 Hard drive bay Holds the hard drive 5 Memory module compartment Holds two memory modules the wireless local area network WLAN module and the RTC battery CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module...

Страница 19: ...nly Records video and captures still photographs 3 Webcam light select models only On The webcam is in use Wireless antennas Your computer model has two antennas that send and receive signals from one or more wireless devices These antennas are not visible from the outside of the computer Components 9 ...

Страница 20: ...ely around the antennas free from obstructions To see wireless regulatory notices see the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support 10 Chapter 1 Features ...

Страница 21: ...ption 1 Power cord Connects an AC adapter to an AC outlet 2 AC adapter Converts AC power to DC power 3 Battery Powers the computer when the computer is not plugged into external power Power cords vary in appearance by country or region Components 11 ...

Страница 22: ...You may need this information when traveling internationally 3 Service tag Provides the serial number for this product as well as the product number and warranty information Have this information available when you contact technical support The serial number is an alphanumeric identifier unique to this product The product number provides specific information about the product s hardware components...

Страница 23: ...In a PAN each device communicates directly with other devices and devices must be relatively close together typically within 10 meters approximately 33 feet of each other Computers with WLAN devices support one or more of the following IEEE industry standards 802 11b the first popular standard supports data rates of up to 11 Mbps and operates at a frequency of 2 4 GHz 802 11g supports data rates o...

Страница 24: ...work devices are connected to a wireless network Network disabled disconnected Indicates that one or more network drivers are installed but no wireless connections are available or all wireless network devices are turned off by the wireless action key f12 or HP Wireless Assistant Using the wireless controls You can control the wireless devices in your computer using these features The wireless act...

Страница 25: ... Click the wireless icon in the Wireless Assistant tile which is located in the bottom row of Windows Mobility Center Wireless Assistant opens 3 Click Properties 4 Select the check box next to HP Wireless Assistant icon in notification area 5 Click Apply 6 Click Close For more information see the Wireless Assistant software Help 1 Open Wireless Assistant by clicking the wireless icon in Windows Mo...

Страница 26: ...equiring additional pieces of hardware or software To use the WLAN device in your computer you must connect to a WLAN infrastructure provided through a service provider or a public or corporate network Setting up a WLAN To set up a WLAN and connect to the Internet you need the following equipment A broadband modem either DSL or cable 1 and high speed Internet service purchased from an Internet ser...

Страница 27: ...ter with built in security Many wireless base stations gateways or routers provide built in security features such as wireless security protocols and firewalls With the correct wireless transmitter you can protect your network from the most common wireless security risks Work behind a firewall A firewall is a barrier that checks both data and requests for data that are sent to your network and dis...

Страница 28: ... far right of the taskbar to verify the name and status of the connection NOTE The functional range how far your wireless signals travel depends on WLAN implementation router manufacturer and interference from other electronic devices or structural barriers such as walls and floors More information about using a WLAN is available through the following resources Information from your ISP and the us...

Страница 29: ... Internet Connection Sharing ICS HP does not recommend setting up one computer with Bluetooth as a host and using it as a gateway through which other computers may connect to the Internet When two or more computers are connected using Bluetooth and Internet Connection Sharing ICS is enabled on one of the computers the other computers may not be able to connect to the Internet using the Bluetooth n...

Страница 30: ... You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings See Help and Support for more information 1 Select Start Control Panel System and Security 2 In the System area click Device Manager 3 Click the arrow next to Network adapters to expand the list and show all adapters 4 Identify the WLAN device from the Network a...

Страница 31: ... to the network For a network connected to your personal wireless router review the router user guide for instructions on setting up the same codes on both the router and the WLAN device For a private network such as a network in an office or at a public Internet chat room contact the network administrator to obtain the codes and then enter the codes when prompted to do so Some networks change the...

Страница 32: ...lect Start Control Panel Network and Internet Network and Sharing Center 2 In the left panel click Manage wireless networks A list showing the available WLANs is displayed If you are in a hotspot where several WLANs are active several will be displayed 3 Click a network and then click Remove Cannot connect to the wireless router If you are trying to connect to the wireless router and are unsuccess...

Страница 33: ...e modem Immediately disconnect the modem cable if you accidentally connect it to a digital line If the modem cable contains noise suppression circuitry 1 which prevents interference from TV and radio reception orient the circuitry end 2 of the cable toward the computer Connecting a modem cable WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug a modem cable in...

Страница 34: ...telephone jack follow these steps 1 Plug the modem cable into the modem jack 1 on the computer 2 Plug the modem cable into the country specific modem cable adapter 2 3 Plug the country specific modem cable adapter 3 into the telephone wall jack Selecting a location setting Viewing the current location selection To view the current location setting for the modem follow these steps 1 Select Start Co...

Страница 35: ...nts your computer and then click Modem settings NOTE You must set up an initial current location area code before you can view the Dialing Rules tab If you do not have a location set up you will be prompted to enter the location when you click Modem settings 3 Click the Dialing Rules tab 4 Click New The New Location window is displayed 5 In the Location name box enter a name such as home or work f...

Страница 36: ...ate that the telephone line supports pulse dialing Tones indicate that the telephone line supports tone dialing To change the dialing mode in your current modem location setting follow these steps 1 Select Start Devices and Printers 2 Right click the device that represents your computer and then click Modem settings 3 Click the Dialing Rules tab 4 Select your modem location setting 5 Click Edit 6 ...

Страница 37: ...rcuitry 1 which prevents interference from TV and radio reception orient the circuitry end of the cable 2 toward the computer To connect the network cable 1 Plug the network cable into the network jack 1 on the computer 2 Plug the other end of the cable into a network wall jack 2 WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug a modem or telephone cable int...

Страница 38: ...ouchPad off indicator When lit indicates that the TouchPad is turned off 2 TouchPad zone Moves the pointer and selects or activates items on the screen 3 Left TouchPad button Functions like the left button on an external mouse 4 Right TouchPad button Functions like the right button on an external mouse 28 Chapter 3 Pointing devices and keyboard ...

Страница 39: ... your finger off the TouchPad before moving it to the scroll zone Simply sliding your finger from the TouchPad to the scroll zone will not activate the scrolling function Using TouchPad gestures The TouchPad supports a variety of TouchPad gestures To activate the TouchPad gestures place two fingers on the TouchPad as described in the following sections To enable or disable gestures double click th...

Страница 40: ...d is controlled by finger speed Pinching Pinching allows you to zoom in or out on items such as PDFs images and photos To pinch Zoom in by holding two fingers together on the TouchPad and then pull the fingers apart to increase an object s size Zoom out by holding two fingers apart on the TouchPad and then pull the fingers together to decrease an object s size 30 Chapter 3 Pointing devices and key...

Страница 41: ...e Properties select Start Devices and Printers Then right click the device representing your computer and select Mouse settings Using the keyboard The icons on the f1 through f12 keys represent the action key functions NOTE Depending on the program you are using pressing fn and one of the action keys opens a specific shortcut menu within that program The action key feature is enabled at the factor...

Страница 42: ...onnected to the computer For example if a monitor is connected to the computer pressing this key alternates the screen image from the computer display to the monitor display to simultaneous display on both the computer and the monitor Most external monitors receive video information from the computer using the external VGA video standard The f4 key can also alternate images among other devices tha...

Страница 43: ...o turn the wireless feature on or off NOTE This key does not establish a wireless connection To establish a wireless connection a wireless network must also be set up For more information on using the application quick launch keys see 2 through 6 in Keys on page 5 Using the keyboard 33 ...

Страница 44: ... or damage to internal components do not use a vacuum cleaner attachment to clean the keyboard A vacuum cleaner can deposit household debris on the keyboard surface Clean the keyboard regularly to prevent keys from sticking and to remove dust lint and particles that can become trapped beneath the keys A can of compressed air with a straw extension can be used to blow air around and under the keys ...

Страница 45: ...audio and video discs Integrated speakers for listening to music Integrated microphone for recording your own audio Integrated webcam that allows you to record audio and video Preinstalled multimedia software that allows you to play and manage your music movies and pictures Multimedia action keys which provide fast access to multimedia tasks NOTE Your computer may not include all of the components...

Страница 46: ...sound 5 Volume up action key f10 Increases speaker sound 6 Volume mute action key f11 Mutes and restores speaker sound 7 Audio out headphone jack Produces sound when connected to optional powered stereo speakers headphones earbuds a headset or television audio WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety inf...

Страница 47: ...ase or decrease the volume by moving the slider up or down Click the Mute Speakers icon to mute the volume or a Right click the Speakers icon in the notification area and then click Open Volume Mixer b In the Speakers column you can increase or decrease the volume by moving the slider up or down You can also mute the volume by clicking the Mute Speakers icon If the Speakers icon is not displayed i...

Страница 48: ... DVD or BD is not playing press f6 2 to play the disc When an audio CD DVD or BD is playing use the following action keys To pause or resume playing the disc press f6 2 To stop the disc press f7 3 To play the previous track of an audio CD or the previous section of a DVD or BD press f5 1 To play the next track of an audio CD or the next section of a DVD or BD press f8 4 38 Chapter 4 Multimedia ...

Страница 49: ...dia software To locate other preinstalled multimedia software Select Start All Programs and then open the multimedia program you want to use For example if you want to use Windows Media Player to play an audio CD click Windows Media Player NOTE Some programs may be located in subfolders Installing multimedia software from a disc To install any multimedia software from a CD or DVD follow these step...

Страница 50: ... Be sure that the device cable is securely connected to the correct jack on your computer Cable connectors are normally color coded to match the corresponding jacks on the computer Be sure that you install any drivers required by the external device NOTE A driver is a required program that acts like a translator between the device and the programs that use the device Checking your audio functions ...

Страница 51: ...round noise To confirm or change the audio settings on your computer select Start Control Panel Hardware and Sound Sound Video Your computer enables you to use a variety of video features Watch movies Play games over the Internet Edit pictures and video to create presentations Connect external video devices Video 41 ...

Страница 52: ...pporting an image on the computer display or any other supported external display NOTE To transmit video signals through the HDMI port you need an HDMI cable purchased separately available from most electronic retailers To connect a video or audio device to the HDMI port 1 Connect one end of the HDMI cable to the HDMI port on the computer 2 Connect the other end of the cable to the video device ac...

Страница 53: ...the notification area at the far right of the taskbar and then click Playback devices 2 On the Playback tab click either Digital Output or Digital Output Device HDMI 3 Click Set Default and then click OK To return audio to the computer speakers follow these steps 1 Right click the Speakers icon in the notification area at the far right of the taskbar and then click Playback devices 2 On the Playba...

Страница 54: ...tion such as music photos and movies DVDs have a higher storage capacity than CDs Your optical drive can read standard CD and DVD discs If your optical drive is a Blu ray Disc ROM Drive it can also read Blu ray discs For information about using the optical drive see Optical drive on page 66 44 Chapter 4 Multimedia ...

Страница 55: ...manufacturer s Web site Webcam tips For optimum performance observe the following guidelines while using the webcam Be sure that you have the latest version of an instant message program before starting a video conversation The webcam may not work properly across some network firewalls NOTE If you are having trouble viewing or sending multimedia files to someone on another LAN or outside your netw...

Страница 56: ...s a more defined image a lower sharpness setting creates a softer image Gamma Controls the contrast affecting the mid level grays or midtones of an image Adjusting the gamma of an image allows you to change the brightness values of the middle range of gray tones without dramatically altering the shadows and highlights A lower gamma setting makes grays look black and makes dark colors even darker B...

Страница 57: ...tical battery level while in the Sleep state the computer initiates Hibernation When Hibernation is initiated your work is saved to a hibernation file on the hard drive and the computer turns off CAUTION To prevent possible audio and video degradation loss of audio or video playback functionality or loss of information do not initiate Sleep or Hibernation while reading from or writing to a disc or...

Страница 58: ...rn on and your work returns to the screen where you stopped working NOTE If you have set a password to be required on wakeup you must enter your Windows password before your work will return to the screen Initiating and exiting Hibernation The system is set at the factory to initiate Hibernation after 1 080 minutes 18 hours of inactivity when running on both battery power and external power or whe...

Страница 59: ...ea 2 Click Customize notification icons 3 Under Behaviors select Show icons and notifications for the Power icon 4 Click OK Using power plans A power plan is a collection of system settings that manages how the computer uses power Power plans can help you conserve power or maximize performance You can change power plan settings or create your own power plan Viewing the current power plan Click the...

Страница 60: ...o set the computer to prompt for a password when the computer exits Sleep or Hibernation follow these steps 1 Select Start Control Panel System and Security Power Options 2 In the left pane click Require a password on wakeup 3 Click Change Settings that are currently unavailable 4 Click Require a password recommended 5 Click Save changes 50 Chapter 5 Power management ...

Страница 61: ... you are onboard aircraft When you are charging or calibrating a battery When you are installing or modifying system software When you are writing information to a CD or DVD When you connect the computer to external AC power the following events occur The battery begins to charge If the computer is turned on the battery meter icon in the notification area changes appearance When you disconnect ext...

Страница 62: ...he computer If provided with a 3 pin attachment plug on the power cord plug the cord into a grounded earthed 3 pin outlet Do not disable the power cord grounding pin for example by attaching a 2 pin adapter The grounding pin is an important safety feature To connect the computer to external AC power 1 Plug the AC adapter into the power connector 1 on the computer 2 Plug the power cord into the AC ...

Страница 63: ...omputer upside down on a flat surface c Slide the battery release latch 1 to release the battery d Pivot the battery 2 upward and remove the battery from the computer 3 2 Connect the AC adapter to the computer and then plug it into an AC outlet 3 Turn on the computer If the power light turns on the AC adapter is functioning properly If the power light remains off the AC adapter is not functioning ...

Страница 64: ...acement battery provided by HP or a compatible battery purchased from HP Computer battery life varies depending on power management settings programs running on the computer display brightness external devices connected to the computer and other factors Finding battery information in Help and Support The battery information section of the Help and Support Learning Center provides the following too...

Страница 65: ...hut down the computer through Windows before removing the battery To insert the battery 1 Close the display 2 Turn the computer upside down on a flat surface 3 Insert the battery into the battery bay 1 and then rotate it downward until it is seated 2 The battery release latch 3 automatically locks the battery into place To remove the battery 1 Turn off the computer and close the display 2 Turn the...

Страница 66: ...battery charge displays follow these recommendations If you are charging a new battery charge it fully before turning on the computer Charge the battery until the AC adapter light turns off NOTE If the computer is on while the battery is charging the battery meter in the notification area may show 100 percent charge before the battery is fully charged Allow the battery to discharge below 5 percent...

Страница 67: ...alerts and system responses can be changed using Power Options in Windows Control Panel Preferences set using Power Options do not affect lights Identifying low battery levels When a battery that is the sole power source for the computer reaches a low battery level the AC adapter light blinks If a low battery level is not resolved the computer enters a critical battery level and the AC adapter lig...

Страница 68: ... or Save your work and shut down the computer Resolving a low battery level when the computer cannot exit Hibernation When the computer lacks sufficient power to exit Hibernation follow these steps 1 Insert a charged battery or plug the computer into external power 2 Exit Hibernation by pressing the power button Calibrating a battery Calibrate a battery under the following conditions When battery ...

Страница 69: ...r icon in the notification area and then click More power options or Select Start Control Panel System and Security Power Options 2 Under the current power plan click Change plan settings 3 Record the Turn off the display settings listed in the On battery column so that you can reset them after the calibration 4 Change the Turn off the display settings to Never 5 Click Change advanced power settin...

Страница 70: ...rnation will not occur To discharge a battery 1 Unplug the computer from its external power source but do not turn off the computer 2 Run the computer on battery power until the battery is discharged The AC adapter light begins to blink when the battery has discharged to a low battery level When the battery is discharged the AC adapter light turns off and the computer shuts down Step 4 Fully recha...

Страница 71: ...s Control Panel Turn off wireless and local area network LAN connections and exit modem applications when you are not using them Disconnect external devices that are not plugged into an external power source when you are not using them Stop disable or remove any external media cards that you are not using Use the f2 and f3 action keys to adjust screen brightness as needed If you leave your work in...

Страница 72: ...y brightness external devices connected to the computer and other factors Battery Check notifies you to replace the battery when an internal cell is not charging properly or when the battery storage capacity has reached a weak condition A message refers you to the HP Web site for more information about ordering a replacement battery If the battery is possibly covered by an HP warranty instructions...

Страница 73: ... before switching NOTE HDMI select models only only works in the high performance mode If you use the power saving mode you cannot use HDMI When you switch between AC and battery power you are notified that the computer is about to switch graphics modes If you prefer you can choose to continue using the same graphics mode While the computer switches modes the screen goes blank for a few seconds Wh...

Страница 74: ... period Although you can shut down the computer with the power button the recommended procedure is to use the Windows Shut down command To shut down the computer NOTE If the computer is in the Sleep state or in Hibernation you must first exit Sleep or Hibernation before shutdown is possible 1 Save your work and close all open programs 2 Click Start 3 Click Shut down If the computer is unresponsive...

Страница 75: ...ystem Do not use excessive force when inserting a drive into a drive bay An external hard drive must be connected to a USB port on the computer not to a USB port on an external device such as a hub Do not enter information using the keyboard or move the computer while the optical drive is writing to a disc The write process is sensitive to vibration When the battery is the only source of power be ...

Страница 76: ...he installed optical drive Select Start Computer You will see a list of all the devices installed in your computer including your optical drive You may have one of the following types of drives DVD RW R and CD RW Combo Drive with Double Layer DL support LightScribe DVD RW R and CD RW Combo Drive with Double Layer DL support Blu ray Disc ROM Drive with SuperMulti DVD R RW Double Layer DL support Li...

Страница 77: ...ves Some optical drives can also write to optical discs as described in the following table Optical drive type Write to CD RW Write to DVD RW R Write to DVD RW DL Write label to LightScribe CD or DVD RW R DVD RW and CD RW SuperMulti DL Combo Drive Yes Yes Yes No DVD RW and CD RW SuperMulti DL Combo Drive with LightScribe Yes Yes Yes Yes Blu ray ROM DVD R RW SuperMulti DL Drive Yes Yes Yes No Blu r...

Страница 78: ...written data Making your own music CDs Keeping permanent archives of computer files and scanned home records Offloading files from your hard drive to free up disk space After data is recorded it cannot be erased or written over CD RW discs Use CD RW discs a rewritable version of a CD to store large projects that are updated frequently Typical uses include the following Developing and maintaining l...

Страница 79: ...imes the size of the 8 5 GB dual layer DVD Typical uses include the following Storage of large amounts of data High definition video playback and storage Video games NOTE Because Blu ray is a new format containing new technologies certain disc digital connection compatibility and or performance issues may arise and do not constitute defects in the product Flawless playback on all systems is not gu...

Страница 80: ...ray If you have not yet configured AutoPlay as described in the following section an AutoPlay dialog box opens It prompts you to select how you want to use the media content NOTE For best results be sure that your AC adapter is plugged into an external power source while playing a BD 70 Chapter 6 Drives ...

Страница 81: ...ive can be changed only 5 times The region setting you select the fifth time becomes the permanent region setting on the DVD drive The number of region changes remaining is displayed on the DVD Region tab To change settings through the operating system 1 Select Start Control Panel System and Security Then in the System area click Device Manager NOTE Windows includes the User Account Control featur...

Страница 82: ...ve the information to your hard drive and then burn from your hard drive to the destination disc Do not use the computer keyboard or move the computer while the computer is writing to a disc The write process is sensitive to vibration NOTE For details about using software included with the computer see the software manufacturer s instructions which may be provided on disc in the software help or o...

Страница 83: ...or DVD that cannot be changed DVD players used in home systems usually do not support all DVD formats See the user guide that came with your DVD player for a list of supported formats An MP3 file uses less space than other music file formats and the process for creating an MP3 disc is the same as the process for creating a data file MP3 files can be played only on MP3 players or on computers with ...

Страница 84: ... is not fully accessible tilt the disc carefully as you remove it 3 Close the disc tray and then place the disc in a protective case Troubleshooting drive and device driver problems The following sections describe several common issues and their solutions The optical disc tray does not open for removal of a CD DVD or BD 1 Insert the end of a paper clip 1 into the release access in the front bezel ...

Страница 85: ...ngs 2 Confirm that the Use AutoPlay for all media and devices check box is selected 3 Click Save A CD DVD or BD should now start automatically when it is inserted into the optical drive A DVD movie stops skips or plays erratically Clean the disc Conserve system resources by trying the following suggestions Log off the Internet Change the color properties of the desktop 1 Right click on a blank are...

Страница 86: ...CDs DVDs and BDs on page 68 Be sure that the disc is inserted properly Select a slower write speed and try again If you are copying a disc save the information on the source disc to your hard drive before trying to burn the contents to a new disc and then burn from your hard drive Reinstall the disc burning device driver located in the DVD CD ROM drives category in Device Manager A DVD playing in ...

Страница 87: ...computer model number in the search box and then press enter or If you want a specific SoftPaq enter the SoftPaq number in the Search box press enter and follow the instructions provided Proceed to step 6 3 Click your specific product from the models listed 4 Click the Windows 7 operating system 5 When the list of drivers is displayed click an updated driver to open a window containing additional ...

Страница 88: ...eck for and install updates for the Windows operating system and other Microsoft products To use Windows Update 1 Click Start All Programs Windows Update NOTE If you have not previously set up Windows Update you will be prompted to enter settings before you can check for updates 2 Click Check for updates 3 Follow the on screen instructions 78 Chapter 6 Drives ...

Страница 89: ...nd CD RW Combo Drive NOTE For more information about required software and drivers or to learn which computer port to use see the manufacturer s instructions To connect an external drive to the computer CAUTION To reduce the risk of damage to the equipment when connecting a powered drive be sure that the AC power cord is unplugged 1 Connect the drive to the computer 2 If you are connecting a power...

Страница 90: ... on a monthly schedule but you can defragment your computer manually at any time To run Disk Defragmenter 1 Select Start All Programs Accessories System Tools Disk Defragmenter 2 Click Defragment disk NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utili...

Страница 91: ...uter on by pressing the power button Then shut down the computer through the operating system To remove the hard drive 1 Save your work 2 Shut down the computer and close the display 3 Disconnect all external devices connected to the computer 4 Unplug the power cord from the AC outlet 5 Turn the computer upside down on a flat surface 6 Remove the battery from the computer 7 With the hard drive bay...

Страница 92: ...8 Remove the hard drive screws 9 Disconnect the hard drive cable from the system board 1 and the cable clip 2 Pull the hard drive tab up 3 and remove the hard drive from the computer 82 Chapter 6 Drives ...

Страница 93: ...hard drive 2 until it is seated Secure the hard drive cable beneath the cable clip 3 and then reconnect the hard drive cable to the system board 4 2 Replace the hard drive screws 3 Align the tabs 1 on the hard drive cover with the notches on the computer 4 Close the cover 2 Replacing the hard drive 83 ...

Страница 94: ...5 Tighten the hard drive cover screws 3 6 Replace the battery 7 Turn the computer right side up 8 Reconnect power to the computer 9 Reconnect any external devices 84 Chapter 6 Drives ...

Страница 95: ... instructions The computer has a USB port which support USB 1 0 USB 1 1 and USB 2 0 devices To add more USB ports connect an optional hub or expansion product Connecting a USB device CAUTION To prevent damage to a USB connector use minimal force to connect a USB device To connect a USB device to the computer connect the USB cable for the device to the USB port You will hear a sound when the device...

Страница 96: ...ve a USB device 1 Click the Safely Remove Hardware and Eject Media icon in the notification area at the far right of the taskbar NOTE To display the Safely Remove Hardware and Eject Media icon click the Show hidden icons icon the arrow at the left of the notification area 2 Click the name of the device in the list NOTE You are prompted that it is safe to remove the device 3 Remove the device 86 Ch...

Страница 97: ... Picture Card XD Inserting a digital card CAUTION To avoid damaging the digital card or the computer do not insert any type of adapter into the Digital Media Slot CAUTION To prevent damage to the digital card connectors use minimal force to insert a digital card 1 Hold the digital card label side up with the connectors facing the computer 2 Insert the card into the Digital Media Slot and then push...

Страница 98: ...gital card 1 Click the Safely Remove Hardware and Eject Media icon in the notification area at the far right of the taskbar NOTE To display the Safely Remove Hardware and Eject Media icon click the Show hidden icons icon the arrow at the left side of the notification area 2 Click the name of the digital card in the list NOTE You are prompted that it is safe to remove the hardware device 3 Press in...

Страница 99: ...ore beginning any procedure ensure that you are discharged of static electricity by touching a grounded metal object NOTE To use a dual channel configuration when adding a second memory module be sure that both memory modules are the same size To add or replace a memory module 1 Save your work 2 Shut down the computer and close the display If you are not sure whether the computer is off or in Hibe...

Страница 100: ...ry module tilts up CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module b Grasp the edge of the memory module 2 and gently pull the module out of the memory module slot c To protect a memory module after removal place it in an electrostatic safe container 10 Insert a new memory module 90 Chapter 8 Adding or replaci...

Страница 101: ...odule compartment press the module 2 into the memory module slot until it is seated c Gently press the memory module 3 down applying pressure to both the left and right edges of the memory module until the retention clips snap into place 11 Align the tab 1 on the memory module compartment cover with the notch on the computer 12 Close the cover 2 13 Tighten the memory module compartment screws 3 14...

Страница 102: ...mputer from being mishandled or stolen NOTE Before you send your computer for service remove all password settings Computer risk Security feature Unauthorized use of the computer Power on password Computer viruses Norton Internet Security software Unauthorized access to data Firewall software Windows updates Unauthorized access to Setup Utility BIOS settings and other system identification informa...

Страница 103: ...e password at a Windows prompt Use the following tips for creating and saving passwords When creating passwords follow requirements set by the program Write down your passwords and store them in a secure place away from the computer Do not store passwords in a file on the computer Do not use your name or other personal information that could be easily discovered by an outsider The following sectio...

Страница 104: ...yed in the lower left corner of the screen press f10 or Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f10 2 Use the arrow keys to select Security Set Administrator Password and then press enter To set an administrator password ent...

Страница 105: ...p Menu is displayed press f10 2 Use the arrow keys to select Security Set Power On Password and then press enter To set a power on password enter your password in the Enter New Password and Confirm New Password fields and then press enter To change a power on password enter your current password in the Enter Current Password field enter a new password in the Enter New Password and Confirm New Pass...

Страница 106: ...ew and access Norton Internet Security select Start All Programs Norton Internet Security For more information about computer viruses enter viruses in the Search box in Help and Support Using firewall software When you use the computer for e mail network or Internet access unauthorized persons may be able to gain access to the computer your personal files and information about you Use the firewall...

Страница 107: ...e update link at Start All Programs Windows Update Run Windows Update monthly thereafter Obtain updates to Windows and other Microsoft programs as they are released from the Microsoft Web site and through the updates link in Help and Support Installing an optional security cable NOTE A security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or sto...

Страница 108: ...and other preferences To start Setup Utility Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press f10 or 1 Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc ...

Страница 109: ...onfiguration Language and then press enter 3 Use the arrow keys to select a language and then press enter 4 When a confirmation prompt with your language selected is displayed press enter 5 To save your change and exit Setup Utility use the arrow keys to select Exit Exit Saving Changes and then press enter Your change goes into effect immediately Navigating and selecting in Setup Utility Because S...

Страница 110: ...ult settings in Setup Utility The following procedure explains how to restore Setup Utility default settings If Setup Utility is not already running begin at step 1 If Setup Utility is already running begin at step 2 1 Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press f10 or Ope...

Страница 111: ...ges and then press enter After either choice the computer restarts in Windows Setup Utility menus The menu tables in this section provide an overview of Setup Utility options NOTE Some of the Setup Utility menu items listed in this chapter may not be supported by your computer Main menu Select To do this System information View and change the system time and date View identification information ab...

Страница 112: ...ode Boot Options Set the following boot options POST Hotkey Delay sec Set the delay for the f10 and f12 functions of Setup Utility in intervals of 5 seconds each 0 5 10 15 20 CD ROM Boot Enable disable boot from CD ROM Floppy Boot Enable disable boot from diskette Internal Network Adapter Boot Enable disable boot from the internal network adapter Boot Order Set the boot order for Notebook Hard Dri...

Страница 113: ...r If your computer is connected to a network consult the network administrator before installing any software updates especially system BIOS updates NOTE The computer system BIOS is stored on the system ROM The BIOS initializes the operating system determines how the computer will interact with the hardware devices and provides for data transfer among hardware devices including the time and date N...

Страница 114: ...y pressing fn esc if you are already in Windows or by opening Setup Utility To use Setup Utility for displaying BIOS information 1 Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press f10 2 If Setup Utility does not open with the system information displayed use the arrow keys to s...

Страница 115: ...mation to locate the update later after it has been downloaded to your hard drive b Follow the instructions on the screen to download your selection to the hard drive Make a note of the path to the location on your hard drive where the BIOS update will be downloaded You will need to access this path when you are ready to install the update NOTE If you connect your computer to a network consult the...

Страница 116: ...oduct from the models listed 4 Select your operating system 5 When the list of drivers is displayed click an updated driver to open a window containing additional information 6 Click Install now to install the updated driver NOTE In some locations you may be able to download the driver and install it later To do this click Download only to save the file to your computer When prompted click Save an...

Страница 117: ...m restore points operating system feature System restore points allow you to reverse undesirable changes to your computer by restoring the computer to an earlier state Recovering a program or driver Recovery Manager software feature This feature helps you reinstall a program or driver without performing a full system recovery Performing a full system recovery Recovery Manager software feature With...

Страница 118: ...s before creating recovery discs You will need high quality DVD R DVD R BD R writable Blu ray or CD R discs All these discs are purchased separately DVDs and BDs have a much higher capacity than CDs If you use CDs up to 20 discs may be required whereas only a few DVDs or BDs are required NOTE Read write discs such as CD RW DVD RW double layer DVD RW and BD RE rewritable Blu ray discs are not compa...

Страница 119: ...n shot of your settings The screen shot can be a time saver if you have to reset your preferences To copy the screen and paste it into a word processing document follow these steps 1 Display the screen 2 Copy the screen To copy only the active window press alt prt sc To copy the entire screen press prt sc 3 Open a word processing document and then select Edit Paste 4 Save the document You can back...

Страница 120: ... and the speed of the computer 1 Select Start All Programs Maintenance Backup and Restore 2 Follow the on screen instructions to set up and create a backup NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings See Help an...

Страница 121: ...odically whenever the system is performing optimally NOTE If you revert to a restore point and then change your mind you can reverse the restoration Create a system restore point 1 Select Start Control Panel System and Security System 2 In the left pane click System Protection 3 Click the System Protection tab 4 Under Protection Settings select the disk for which you want to create a restore point...

Страница 122: ...the recovery discs To restore the system from the recovery discs 1 Back up all personal files 2 Insert the first recovery disc into the optical drive and restart the computer 3 Follow the on screen instructions Recovering from the dedicated recovery partition select models only NOTE Computers with an SSD may not have a recovery partition If the computer does not have a recovery partition you will ...

Страница 123: ... 57 recharging 60 removing 55 replacing 62 storing 61 battery bay identifying 8 Battery Check 54 battery power 54 battery release latch 55 battery release latch identifying 8 battery temperature 61 bays battery 8 hard drive 8 BD copying 72 playing 69 removing 74 BIOS updating 104 Blu ray ROM DVD R RW SuperMulti DL Drive 67 Blu ray ROM with LightScribe DVD R RW SuperMulti DL Drive 67 Bluetooth devi...

Страница 124: ...n 102 firewall 17 firewall software 96 fn key identifying 5 full system recovery 107 G graphics modes switching 63 H hard drive installing 83 removing 81 replacing 81 hard drive bay identifying 8 hard drive self test 102 HDMI connecting 42 HDMI port 42 HDMI port identifying 7 headphone audio out jack 36 headphones 36 Hibernation exiting 48 initiated during critical battery level 57 initiating 48 h...

Страница 125: ...able 27 num lk light identifying 3 O operating system Microsoft Certificate of Authenticity label 12 Product Key 12 optical disc playing 69 removing 74 optical drive using 66 optical drive light identifying 6 P passwords administrator 94 power on 95 set in Setup Utility 93 set in Windows 93 performing a recovery 112 pointing devices setting preferences 31 ports external monitor 7 HDMI 7 42 USB 6 7...

Страница 126: ...ers 77 modem 26 optical disc tray 74 Windows device drivers 78 wireless connection problems 20 turning off the computer 64 U unresponsive system 64 USB cable connecting 85 USB devices connecting 85 description 85 removing 86 USB hubs 85 USB ports identifying 6 7 85 using Setup Utility 99 using system restore 111 V vents identifying 7 8 video using 41 Virtualization Technology 102 volume down actio...

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