Any hardware upgrades that you intend to do should only be done after you have
completely set up your new computer. Refer to the setup poster included with
your system for help with setting up. If you have any problems setting up your
system and turning it on, immediately contact the HP Customer Care Center
listed earlier in this guide, and a HP Customer Representative will assist you.
This must be done first before attempting to upgrade your system.
By breaking the security seal on the back of the computer, you are confirming
that the computer was working properly before you attempted to upgrade your
system. Once the security seal has been broken, your computer is then, to the
extent allowed by local law, covered under the terms and conditions listed in the
Hardware Limited Warranty
section of the
Limited Warranty and Support Guide
.
Thank you for choosing this computer. We hope you enjoy discovering the
exciting things you can do with it!
Customer support
Easy to reach. Easy to use. Award-winning HP Customer Support is our promise
to help you get the most from your computer. Whether with tools located on your
computer, from information on the web, by phone, or through your local retailer,
you’ll find what you need.
Problems? HP will help
Your new computer is built to work right now — and for many years to come. But
it is a complex, powerful machine, and sometimes things go wrong. If that
happens to your computer, HP is ready to help.
Getting started
Follow the setup poster for help with setting up and using your computer.
See what you can do
There’s lots of helpful information included with your computer. First look at Help
on your Windows desktop (to access it, click
Start
, then click
Help and
Support
). It contains more detailed help and will give you suggestions on how to
fix the problem.
Within the Help and Support Center, you can get the latest news from HP about
your computer. Be sure to also check the updates from HP that are sent to your
desktop from time to time.
Next, try a little surfing! The HP website has updated software, tips and tricks,
answers for common problems, and other information. Go to the Support website
listed earlier in this document and search for your computer model.
Call HP Customer Care Center
Finally, if these steps don’t help, you can reach a real, knowledgeable person by
calling the HP Customer Care Center in your area. Phone assistance to get you
up and running is covered for thirty (30) days from the time you purchased your
ENWW
Support information
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