System Recovery
at system startup
CAUTION:
System Recovery deletes all data and programs you created or installed.
Back up any important data to a removable disc or USB flash drive.
If Windows 7 is not responding, but the computer is working, follow these steps to perform
a
System Recovery
.
1.
Turn off the computer. If necessary, press and hold the
Power
button until the
computer turns off.
2.
Disconnect all peripheral devices from the computer, except the monitor, keyboard,
and mouse.
3.
Press the
Power
button to turn on the computer.
4.
As soon as you see the initial company logo screen appear, repeatedly press F11 on
your keyboard until the
Windows is Loading Files…
message appears on the
screen.
5.
Under
I need help immediately
, click
System Recovery
.
6.
If you are prompted to back up your files, and you have not done so, select
Back up
your files first (recommended)
, and then click
Next
. Otherwise, select
Recover
without backing up your files
, and then click
Next
.
7.
System Recovery begins. After System Recovery is complete, click
Finish
to restart
the computer.
8.
Complete the registration process, and wait until you see the desktop.
9.
Turn off the computer, reconnect all peripheral devices, and turn the computer back
on.
20
Chapter 3 Troubleshooting and maintenance
ENWW
