HP ENVY 34 W3T65AA Скачать руководство пользователя страница 24 | Manualshive

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Product support

For additional information on using your monitor, go to

http://www.hp.com/support

. Select Find your

product, and then follow the on-screen instructions.

NOTE:

The monitor user guide, reference material, and drivers are available at

http://www.hp.com/support

.

Here you can:

●

Chat online with an HP technician

NOTE:

When support chat is not available in a particular language, it is available in English.

●

Locate an HP service center

Preparing to call technical support

If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical

support. Have the following information available when you call:

●

Monitor model number

●

Monitor serial number

●

Purchase date on invoice

●

Conditions under which the problem occurred

●

Error messages received

●

Hardware configuration

●

Name and version of the hardware and software you are using

18

Chapter 3 Support and troubleshooting

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Содержание ENVY 34 W3T65AA

Страница 1: ...User Guide ...

Страница 2: ...crosoft Corporation in the United States and or other countries The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial error...

Страница 3: ...t failure to follow directions could result in bodily harm or loss of life CAUTION Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information NOTE Text set off in this manner provides important supplemental information TIP Text set off in this manner provides helpful hints This product incorporates HDMI technology iii ...

Страница 4: ...iv About This Guide ...

Страница 5: ...tor stand 11 Attaching the VESA mounting bracket 12 2 Using the monitor 13 Software and utilities 13 The Information file 13 The Image Color Matching file 13 Installing the INF and ICM files 13 Installing from the optical disc available in select regions 13 Downloading from the web 14 Using the on screen display OSD menu 14 Assigning the Function buttons 15 Adjusting to Low Blue Light Mode 16 Usin...

Страница 6: ...ng the monitor 21 Shipping the monitor 21 Appendix A Technical specifications 22 Preset display resolutions 23 Entering user modes 24 Power adapter 24 Energy saver feature 24 Appendix B Accessibility 25 Supported assistive technologies 25 Contacting support 25 vi ...

Страница 7: ...ion setup posture and health and work habits for computer users and provides important electrical and mechanical safety information This guide is located on the web at http www hp com ergo CAUTION For the protection of the monitor as well as the computer connect all power cords for the computer and its peripheral devices such as a monitor printer scanner to some form of surge protection device suc...

Страница 8: ...ing 60 47 cm 23 8 inch diagonal viewable area with 1920 x 1080 FHD resolution plus full screen support for lower resolutions Tilt capability and easy viewing from sitting or standing position or while moving from one side of the monitor to the other HDMI High Definition Multimedia Interface video input DisplayPort video input USB Type C port with power delivery up to 60 W Plug and Play capability ...

Страница 9: ...ion buttons in the OSD menu to quickly select the most commonly used operations See Assigning the Function buttons on page 15 for more information 5 Power button Press the button to turn the monitor on or off 6 DisplayPort Connects the DisplayPort cable from the source device to the monitor 7 HDMI port Connects the HDMI cable from the source device to the monitor 8 USB Type C port Connects the USB...

Страница 10: ...Setting up the monitor 4 Chapter 1 Getting Started ...

Страница 11: ...ystals If this occurs the screen will not recover to its normal condition If installing a stand lay the monitor facedown on a flat surface covered with protective sheet foam or a nonabrasive cloth This prevents the screen from getting scratched defaced or broken and prevents damage to the control buttons NOTE Your monitor may look different from the monitor in this illustration Setting up the moni...

Страница 12: ...terfering reflections from surrounding light and bright surfaces 1 Lift the monitor from its box and place it facedown on a flat surface covered by a clean dry cloth 2 Insert the pedestal 1 into the stand and tighten the captive screw 2 under the stand to secure the pedestal 3 Insert the pedestal into the slot 3 on the back of the monitor panel until it clicks securely into place 6 Chapter 1 Getti...

Страница 13: ...rmine which inputs have valid video signals The inputs can be selected by pressing the Minus button on the rear panel or through the OSD by pressing the Menu button and selecting Input Control Connect one end of an HDMI cable to the HDMI port on the back of the monitor and the other end to the source device Connect one end of a DisplayPort cable to the DisplayPort on the rear of the monitor and th...

Страница 14: ...duce the risk of electric shock or damage to the equipment Do not disable the power cord grounding plug The grounding plug is an important safety feature Plug the power cord into a grounded earthed AC outlet that is easily accessible at all times Disconnect power from the equipment by unplugging the power cord from the AC outlet For your safety do not place anything on power cords or cables Arrang...

Страница 15: ...Adjusting the monitor Tilt the monitor panel forward or backward to set it to a comfortable eye level Setting up the monitor 9 ...

Страница 16: ...e monitor is powered on a Monitor Status message is displayed for five seconds The message shows which input is the current active signal the status of the auto switch source setting On or Off factory default is On the current preset screen resolution and the recommended preset screen resolution The monitor automatically scans the signal inputs for an active input and uses that input HP watermark ...

Страница 17: ...to the monitor four 4 mm 0 7 pitch and 10 mm long screws are required Longer screws must not be used because they may damage the monitor It is important to verify that the manufacturer s mounting solution is compliant with the VESA standard and is rated to support the weight of the monitor display panel For best performance it is important to use the power and video cables provided with the monito...

Страница 18: ...move and retain the screw from the monitor panel 3 Insert the tab of the VESA bracket into the slots on the bottom of the monitor panel until the bracket clicks into place 1 and then secure the top of the bracket with the screw you removed in step 2 4 To attach the monitor to a swing arm or other mounting device insert four mounting screws through the holes on the mounting device and into the scre...

Страница 19: ...s or through distribution buffers boxes The Image Color Matching file The ICM files are data files that are used in conjunction with graphics programs to provide consistent color matching from monitor screen to printer or from scanner to monitor screen This file is activated from within graphics programs that support this feature NOTE The ICM color profile is written in accordance with the Interna...

Страница 20: ...s the Menu button to open the OSD 3 Use the three Function buttons to navigate select and adjust the menu choices The on screen button labels vary depending on which menu or submenu is active The following table lists the menu selections in the OSD main menu Main Menu Description Brightness Adjusts the brightness level of the screen The factory default is 90 Contrast Adjusts the contrast level of ...

Страница 21: ...D menu and decrease adjustment levels If the OSD menu is closed press to advance to open the Viewing Modes menu 4 OK button If the OSD menu is open press to confirm selection If the OSD menu is closed press to open the Information menu You can change the Function buttons from their default values so that when the buttons are activated you can quickly access commonly used menu items To assign the F...

Страница 22: ... save the setting 4 Select Exit from the Main menu Using Auto Sleep Mode The monitor supports an OSD option called Auto Sleep Mode that allows you to enable or disable a reduced power state for the display When Auto Sleep Mode is enabled enabled by default the monitor will enter a reduced power state when the host PC signals low power mode absence of either horizontal or vertical sync signal Upon ...

Страница 23: ...nnected Connect the appropriate video signal cable between the computer and monitor Be sure that the computer power is off while connecting the video cable Input Signal Out of Range is displayed on screen Video resolution and or refresh rate are set higher than what the monitor supports Change the settings to a supported setting see Preset display resolutions on page 23 The monitor is off but it d...

Страница 24: ...le in a particular language it is available in English Locate an HP service center Preparing to call technical support If you cannot solve a problem using the troubleshooting tips in this section you may need to call technical support Have the following information available when you call Monitor model number Monitor serial number Purchase date on invoice Conditions under which the problem occurre...

Страница 25: ...ting label on the monitor provides the product number and serial number You may need these numbers when contacting HP about the monitor model The rating label is located on the bottom of the monitor panel Locating the rating label 19 ...

Страница 26: ...device Install the monitor near an outlet that you can easily reach Disconnect the monitor by grasping the plug firmly and pulling it from the outlet Never disconnect the monitor by pulling the cord Turn the monitor off when not in use You can substantially increase the life expectancy of the monitor by using a screen saver program and turning off the monitor when not in use NOTE Monitors with a b...

Страница 27: ... and use the damp cloth to gently wipe the screen surface Never spray the cleaner directly on the screen surface It may run behind the bezel and damage the electronics CAUTION Do not use cleaners that contain any petroleum based materials such as benzene thinner or any volatile substance to clean the monitor screen or cabinet These chemicals may damage the monitor Shipping the monitor Keep the ori...

Страница 28: ...With stand 3 15 kg 3 7 kg 6 94 lbs 8 16 lbs Dimensions including stand Height Depth Width 38 76 cm 145 cm 54 cm 15 26 in 57 09 in 21 25 in Maximum graphic resolution 1920 x 1080 60 Hz Optimum graphic resolution 1920 x 1080 60 Hz Dot pitch 0 2745 mm Pixels per inch 92 PPI Horizontal frequency 30 kHz to 135 kHz Vertical refresh rate 48 Hz to 75 Hz Environmental requirements temperature Operating tem...

Страница 29: ...creen Preset Pixel format Horz freq kHz Vert freq Hz 1 640 480 31 469 59 94 2 720 x 480 31 469 59 940 3 800 600 37 879 60 317 4 1024 768 48 363 60 004 5 1280 720 45 60 6 1280 800 49 702 59 81 7 1280 1024 63 981 60 02 8 1440 900 55 469 55 901 9 1600 900 60 60 10 1680 1050 65 29 59 954 11 1920 1080 67 5 60 Preset Timing name Pixel format Horz freq kHz Vert freq Hz 1 480p 720 480 31 469 60 2 576p 720...

Страница 30: ...e entered into if the monitor detects the absence of either the horizontal sync signal or the vertical sync signal Upon detecting the absence of these signals the monitor screen is blanked the backlight is turned off and the power light turns amber When the monitor is in the reduced power state the monitor will utilize 0 5 watts of power There is a brief warm up period before the monitor will retu...

Страница 31: ...ve features NOTE For additional information about a particular assistive technology product contact customer support for that product Contacting support We are constantly refining the accessibility of our products and services and welcome feedback from users If you have an issue with a product or would like to tell us about accessibility features that have helped you please contact us at 888 259 5...

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