HP Engage One 2D Скачать руководство пользователя страница 13

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Technical support

Contacting support

To resolve a hardware or software problem, go to

http://www.hp.com/support

. Use this site to get more

information about your product, including links to discussion forums and instructions on troubleshooting. You

can also find information on how to contact HP and open a support case.

Preparing to call technical support

If you can not solve a problem, you may need to call technical support. Have the following information

available when you call:

●

If the product is connected to an HP POS computer, provide the serial number of the POS computer

●

Purchase date on invoice

●

The spares part number located on the product

●

Condition under which the problem occurred

●

Error messages received

●

Hardware configuration

●

Name and version of the hardware and software you are using

Contacting support

Содержание Engage One 2D

Страница 1: ...User Guide ...

Страница 2: ...ts and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Second Edition July 2018 First Edition June 2017 Document Part Number 937403 002 ...

Страница 3: ...ndicates information considered important but not hazard related for example messages related to property damage An Important alert warns the user that failure to follow a procedure exactly as described could result in loss of data or in damage to hardware or software Also contains essential information to explain a concept or to complete a task NOTE Contains additional information to emphasize or...

Страница 4: ...iv About This Guide ...

Страница 5: ...ing in hands free mode 2 Standard product defaults 2 Keyboard country 2 Trigger 3 Suffix 3 Add code ID Prefix to all symbologies 4 Function code transmit 4 Data format editor instructions 4 Programming chart 5 2 Technical support 7 Contacting support 7 Preparing to call technical support 7 v ...

Страница 6: ...vi ...

Страница 7: ...ositioned in any direction for a good read Hold the scanner over the bar code press the button and center the aiming beam on the bar code The aiming beam is smaller when the scanner is closer to the code and larger when it is farther from the code Hold the scanner close to smaller bar codes and farther away from large bar codes to get a proper read If the bar code is highly reflective laminated fo...

Страница 8: ... Standard product defaults The following bar code resets all standard product default settings Standard Product Defaults Keyboard country Scan the Program Keyboard Country bar code below then scan the numeric bar code s from the Programming chart on page 5 and then scan the Save bar code to program the keyboard for your country As a general rule the following characters are not supported by the sc...

Страница 9: ...mal Mode press the button to read or Presentation Mode the scanner is activated when it sees a bar code Manual Trigger Normal Default Presentation Mode Suffix If you want a carriage return after the bar code scan the Add CR Suffix bar code To add a tab after the bar code scan the Add Tab Suffix bar code Otherwise scan the Remove Suffix bar code to remove the suffixes Add CR Suffix Add Tab Suffix R...

Страница 10: ...uide at http www hp com support When the scanner is in keyboard wedge mode the scan code is converted to a key code before it is transmitted Enable Default Disable Data format editor instructions The following are abbreviated instructions for entering a data format For complete instructions see the HP Engage One 2D Barcode Scanner Programming Guide at http www hp com support Follow the instruction...

Страница 11: ...Clear All Data Formats Save Programming chart 0 1 2 3 4 5 6 7 8 9 Programming chart 5 ...

Страница 12: ...A B C D E F Save 6 Chapter 1 Using the scanner ...

Страница 13: ...port case Preparing to call technical support If you can not solve a problem you may need to call technical support Have the following information available when you call If the product is connected to an HP POS computer provide the serial number of the POS computer Purchase date on invoice The spares part number located on the product Condition under which the problem occurred Error messages rece...

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