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Basic Troubleshooting Tips

N o t e

Some of the router’s console commands are used for the troubleshooting
instructions in this chapter. Refer to “Connect a console” (page 1-14) for
details on connecting to the console port. For details on the Configura-
tion Editor, refer to chapter 4 of the

User’s Guide

. For details on NCL

(Network Command Language Interpreter) commands, refer to chapter
16 of the

Operator’s Reference

.

Make sure that you have a valid network topology. If you have
trouble after a recent change to the network, switch back to the
previous topology. If you no longer have trouble, the new topology is
probably at fault.

Make sure that the router is plugged in and that cable connections
are secure.

If the console port does not work, refer to “Connect a console” (page
1-14), and then check “Troubleshooting a Terminal or Modem
Connection” (page 3-14.)

Check the router status, module status, and port status LEDs. For
information about using patterns of these LEDs to diagnose failures,
refer to tables 3-1 and 3-2 (pages 3-3 through 3-8). For more details
regarding these LEDs, refer to “LEDs and Buttons” in chapter 2
(page 2-4).

If none of the troubleshooting procedures in this chapter solves the
problem, press the Diag button on the routing engine. If the problem
persists, call for service from your HP dealer or service provider.

Troubleshooting

Basic Troubleshooting Tips

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Содержание Compaq Presario,Presario 650

Страница 1: ...HP Router 650 Installation Guide ...

Страница 2: ...nd dem Betrieb mit den Sicherheitsmarkierungen und Anleitungen vertraut sind Bitte lesen Sie das Kapitel mit der Überschrift Hinweise zur Sicherheit Considerazioni sulla sicurezza Esaminare il prodotto e la relativa documentazione per familiarizzarsi con gli avvisi e le istruzioni di sicurezza prima dell installazione e dell uso Vedere la sezione di questo documento intitolata Considerazioni sulla...

Страница 3: ...initializing and verifying the router Chapter 2 Description and Operation Covers the features of the hardware including status LED indications buttons resetting and clearing and the initialization sequence Chapter 3 Troubleshooting Provides basic tips status LED interpretation and indicated actions verifying LED operation and various diagnostic tests plus procedures for replacing faulty modules Ap...

Страница 4: ...4 ...

Страница 5: ...1 Installation ...

Страница 6: ...ted Kingdom 8120 1351 Europe 8120 1689 United States Canada 8120 1378 Japan 8120 4753 C a u t i o n If your installation requires a different power cord make sure you use a power cord bearing the mark of the safety agency in your country that defines the regulations for power cords That is your assurance that the power cord can be used safely with the router Cables and Adapters The kit 5063 5950 c...

Страница 7: ...led in the router refer to the HP Network Connectivity Product Catalog Other Optional Accessories HP J2446A Redundant Power Supply HP J2443A 8 Mbyte Memory Upgrade Documentation Documentation Map 5962 8316 Installation Guide this manual 5962 8317 User s Guide 5962 8304 Operator s Reference 5962 8305 HP Routing Services and Applications 5962 8770E Release Notes 5962 8319 Caution Static Sensitive De...

Страница 8: ...e applicable Other information that will need to be configured on the devices such as DTE DCE designations 2 Install all LAN and WAN links Verify the LAN cabling Verify that WAN link terminating equipment is operational Verify with your WAN link service provider that the WAN link is operating correctly 3 You need a console to verify and configure the router initially The console must be an ANSI or...

Страница 9: ... secured to prevent it from becoming unstable and or falling over 1 Remove the protective film from the top and front of the router 2 Using a Phillips cross head screwdriver remove the top and bottom screws from the front of one side of the router see figure 1 1 Save these screws in case you later want to remove the router from the rack or cabinet and mount it on a table instead Figure 1 1 Screw R...

Страница 10: ... rack or cabinet is empty install the router at the bottom if not install the router as close to the bottom as possible If a lightweight device is already installed at the bottom you may want to remove it install the router at the bottom then reinstall that device above the router If the router is mounted high the rack or cabinet may become unstable and possibly fall over N o t e The accessories k...

Страница 11: ... two pairs of holes spaced 5 8 in apart followed by one pair of holes spaced 1 2 in apart Finger tighten the screws about 3 4 revolutions until the screw threads begin to appear on the inside of the rack post Insert a screw into the top hole of a close 0 5 inch pair like one of these one in each of the rack uprights One upright of a 19 inch telco rack Figure 1 3 Rack Holes Installation Mount the r...

Страница 12: ...ck or cabinet Each bracket should be positioned on the front of the upright See figure 1 4 8 On each side insert another 5 8 in screw through the upper of the two closed holes in the bracket and finger tighten it into the upright 9 On each side move the screw from the slot at the bottom of the bracket to the lower of the two closed holes in the bracket 10 Using a Phillips cross head screwdriver ti...

Страница 13: ...ng the Routing Engine or an Interface Card System Offline page 3 27 This installation procedure is applicable to any of the interface cards For installation procedures specific to a particular interface card refer to the documentation provided with it All slots must be filled either with card blanks or with interface cards you should not use the router with a slot open 1 Connect a grounding wrist ...

Страница 14: ... the card blank from the router Keep the card blank so that it can be reinstalled if the interface card needs to be removed 5 Holding the card by the sides of its tray slide the back of the card about half way into the router Figure 1 5 Unlocking Card Bezel Figure 1 6 Disengaging Card Bezel Installation Install interface card s 1 10 ...

Страница 15: ...o about 45 See figure 1 7 7 Push the two locks evenly to close them pressing downward slightly to secure them in place 8 Open the front door of the router by pulling its lock the round post at the upper right to the right Figure 1 7 Reinstalling Interface Card Figure 1 8 Opening Router Door Installation Install interface card s 1 11 ...

Страница 16: ...ny side facing the router and slide it in from the right N o t e If you have installed a new 4 Port Ethernet 802 3 Interface card each of its four ports contains a preinstalled internal ThinLAN transceiver You can replace any of these transceivers with another transceiver such as for twisted pair or fiber optic cabling or with an AUI port module which lets you connect external transceivers such as...

Страница 17: ...or VT100 terminal or to a PC emulating an ANSI or VT100 terminal 2 Start up and configure the terminal or if using a PC the terminal emulation program for the following ANSI or VT100 1 stop bit 8 bits character Xon Xoff handshaking No parity Baud rate of 38400 19200 9600 4800 2400 1200 or 300 Screen size of 24 lines If using Microsoft Windows Terminal Cursor Underline Show Scroll Bars unchecked Us...

Страница 18: ...I or VT100 terminal to the remote modem Then establish the link between the terminal s modem and the router s modem for information on doing this refer to the documentation for the terminal emulation or communications software used at the remote terminal or PC 3 Start up and configure the terminal for the following ANSI or VT100 1 stop bit 8 bits character Xon Xoff handshaking No parity Baud rate ...

Страница 19: ... after the router starts To avoid unnecessary event log messages remember to disable that port when you configure the router For information on interpreting the Net Fail LED and other LED error indications refer to Interpreting LED Error Patterns page 3 3 To help keep the network cables orderly and out of the way when inter face cards are being removed or installed arrange the cables over the bars...

Страница 20: ...cables such as WAN cables will not fit inside the cable manage ment bars You can use the tie wraps to bundle the extra cables and hang them on the outside of the bar Installation Connect network cables 1 16 ...

Страница 21: ...arest the side the socket labeled Factory installed power supply 2 Plug the other end of the power cord into an ac power source 3 Open the front door on the router switch the power supply on by pressing the top of the switch marked with then close the door While the power supply is connected to a power source and is switched on the LED on the power switch is lit The router s self test begins when ...

Страница 22: ...n look for the following line of text on the console s display Waiting for speed sense or a line of garbled characters N o t e If a line of characters does not appear on the console refer to chapter 3 Troubleshooting Status Self test 1 2 3 4 Net Fail Net Fail Net Fail Rx Tx Rx Tx Rx Tx Rx Tx Card 1 2 3 4 Net Fail Net Fail Net Fail Rx Tx Rx Tx Rx Tx Rx Tx Self test Card 1 2 3 4 Net Fail Net Fail Ne...

Страница 23: ...creen appears type the password and press Return The Main menu screen then appears The system has booted N o t e If neither the Copyright screen nor the Main menu appears press Return again pause and then repeat if necessary Speed sensing may require more than one Return for your type of connection If pressing Return several times does not establish the console connection refer to chapter 3 Troubl...

Страница 24: ...the initial installation or after using the Reset and Clear buttons to set the router to its default configuration Refer to Reset Clear and Diag Buttons on page 2 9 You can also use this tool to view and or change an existing configuration Starting from the Main menu see figure 1 14 press 6 to select Quick Configuration Follow the prompts on the screen and the Help presented at the bottom of the s...

Страница 25: ...nd screens that include all parameters available for customizing and integrating the router into your network including the subset of parameters you can access through Quick Configuration At the Main menu see figure 1 14 press 3 to select Configuration Editor For details on using the Configuration Editor saving your changes and exiting refer to the User s Guide After exiting you will return to the...

Страница 26: ... User s Guide includes instructions for transferring configuration files Another option is to use only the Configuration Editor instead of Quick Configuration to configure the router or to modify an existing configuration N o t e If you later replace an interface card with a different type of interface card for example if you replace an Ethernet 802 3 card with a token ring card or if you later in...

Страница 27: ...booting can proceed In this case you are prompted to enter the password Enter current manager password Type your manager password and press Return If you ve forgotten the password and need to clear it refer to Clearing the Passwords The Clear Button page 2 11 4 The following message prompts you to verify that you want to boot the router Do you want to reboot the system y n Press Y to proceed with ...

Страница 28: ...rs type the password and press Return to display the Main menu Use the manager password if you have one and will be doing any tasks requiring it such as setting the date and time next step The subsequent step Set Manager and User Passwords page 1 28 describes which tasks require the password Otherwise use the user password If instead this message appears Press any key to continue Press Return to d...

Страница 29: ...f Time Protocol service Both client and server of Time Protocol service Neither client nor server of Time Protocol service No Yes No Yes The router designated as server only provides the Time Protocol service If no router is designated server only then a client server router should provide the Time Protocol service 2 If you determine a need to set the time and date use NCL s Time command If you do...

Страница 30: ... mm minutes yy year ss seconds 4 Use the Exit command to exit from NCL and return to the Main menu exit Return N o t e For details on the Time command and other NCL commands refer to chapter 16 of the Operator s Reference NCL Prompt Figure 1 17 NCL Screen with Default Prompt Installation Set the correct time and date 1 26 ...

Страница 31: ... and configuration settings Manager password allows access to the following system management tasks assigning a user password saving a modified configuration booting the router resetting statistics or MIB variables enabling or disabling services downloading a configuration changing a password changing the date and time using the Fget Fput Ping and Test commands all the functions allowed for the us...

Страница 32: ... at the bottom of the screen as shown in figure 1 18 2 At the prompt enter the Password command password Return 3 Follow the prompts to set the manager password 4 To set the user password repeat steps 2 and 3 substituting the user password for the manager password in step 3 NCL Prompt Figure 1 18 NCL Screen with Default Prompt Installation Set manager and user passwords 1 28 ...

Страница 33: ...ed properly for your intended application You are checking two conditions in the steps below Verify that the network links are operational Verify that all networks can be reached by the router You can save steps by operating from the Network Control Language Interpreter NCL Select NCL from the Main menu N o t e For further details on the procedures in this section refer to the Operator s Reference...

Страница 34: ...see the first event for the most recent reboot at the top of the display To navigate among the events displayed use the following control keys You can also see new events added to the end of the list Return Advance display by one page P Roll back display by one page v Advance display by one event Roll back display by one event Display last page newest events C Display first page of events for most...

Страница 35: ...rmation on the statistics screens refer to chapter 6 of the User s Guide N o t e The Statistics Screen Menu list the statistics only for those services that have been configured 2 Select and examine the Circuit Statistics screen Verify that error free data is being exchanged over enabled circuits Match the circuit names with those on the network maps Figure 1 20 Example of the Statistics Screen Me...

Страница 36: ...rvice must be configured for this screen to be available DECnet Router Statistics This screen summarizes DECnet traffic volume for each circuit group It shows the number of data packets received forwarded and dropped The statistics do not represent traffic generated by DECnet routing layer control messages such as Hello and routing messages The DECnet routing service must be configured for this sc...

Страница 37: ...ppleTalk traffic volume for each circuit group It shows the number of packets received forwarded and dropped The AppleTalk routing service must be configured for this screen to be available Installation Verify router initialization and configuration 1 33 ...

Страница 38: ...c may indicate that the route is invalid type field I RGETIR Use the Rgetir command to display the IPX routing table for this node Verify that entries exist for all IPX networks represented in the network map Check the next hop entries to determine the route IPX packets will take to each destination network Verify the number of hops to these networks a very large metric may indicate that the route...

Страница 39: ...e router has learned about a path to all areas Trace the paths to the level 2 router in the destination area to verify that hop counts and path costs are as expected Note that DECnet routing services on HP routers are always level 1 and level 2 routing services but this may not be true for DECnet routing services from other vendors RGETATR Use the Rgetatr command to display the AppleTalk routing t...

Страница 40: ...this manual and to chapter 16 of the Operator s Reference N o t e If the steps in this verification section show that network links are not operating as desired re examine the configuration performed in earlier steps Some links and services may need further customization beyond your initial configuration you may need to use the Configuration Editor to change more parameters For information about u...

Страница 41: ...2 Description and Operation ...

Страница 42: ...cludes four WAN ports supporting RS 232 V 24 V 28 RS 422 RS 449 V 36 V 35 or X 21 interfaces These provide direct point to point PPP and ISDN connec tions to other routers WAN support includes private public or hybrid networks using X 25 Frame Relay SMDS and ISDN over point to point and or switched circuits with support for dial connections For a list of all interface cards that can be installed i...

Страница 43: ... temperature or cooling module failure The option to automatically recover from power failure while maintaining the current configuration Front panel LEDs that are clearly visible at a glance These LEDs include a global status LED to indicate overall health or failure at a glance More detailed is provided by LEDs for port traffic net failure processing utilization and diagnosis of particular modul...

Страница 44: ...mally Orange when the self test is running A full self test occurs when the power is switched on it lasts 15 35 seconds depending on how many interface cards are installed A minimal self test occurs when the Reset or Diag button is pressed it lasts about 7 seconds If an error is found during the self test the Status LED remains orange and one or more of the other router status or module status LED...

Страница 45: ...on the power switch is not lit Fan appears orange when there is a failure in the cooling module If the Fan LED is lit during router operation replace the cooling module Temp appears orange when the temperature exceeds specifications If during operation of a router mounted in a cabinet the Temp LED is lit and the Fan LED is not lit verify that the airflow around the router is not restricted The tem...

Страница 46: ... refer to chapter 3 Troubleshooting If a Card LED turns orange during router operation there has been a software failure The router s Status LED will also turn orange in this condition This condition will remain only a few seconds until the router reboots which will occur unless Auto Reboot in the configuration has been disabled For more informa tion refer to chapter 3 Troubleshooting If the Card ...

Страница 47: ... Number indicates the number of the port 1 4 The number appears green during the self test and when the router is operating normally Rx flickers green as packets are being received through the correspond ing port The frequency of the flickering indicates the amount of traffic In heavy traffic it may appear as if it is lit all of the time Tx flickers green as packets are being transmitted through t...

Страница 48: ...centages during the self test Swap Button and LED The Swap button and LED on each interface card are used to hot swap the card that is to replace it without switching the router off and taking all networks down For details refer to Replacing an Interface Card System Online page 3 21 Self test 1 2 3 4 Net Fail Net Fail Net Fail Net Fail Rx Tx Rx Tx Rx Tx Rx Tx 4E Self test Routing Engine Utilizatio...

Страница 49: ...rent password s erases all configuration changes to the default factory configuration and boots the router Use this feature only if you are prepared to lose the router s current configuration You must use this procedure if the configuration is so corrupted that the console becomes inaccessible Obtaining diagnostic information by pressing the Diag button resets the router and generates diagnostic m...

Страница 50: ... power off and then on resets the router as described above plus it performs a more extensive self test However while pressing the Reset button preserves the event log which can be displayed from the Main menu and the crash history which can be displayed using NCL s Crash command this information is lost when you switch the power off and on For more information about resetting see Initialization S...

Страница 51: ...l no longer be limited by either a manager or user password Using the Clear button removes all constraints on access by anyone using the console Telnet TFTP or network management To set new passwords use the Network Control Language NCL Password command on the console For more information refer to chapter 16 of the Operator s Reference or to Set manager and user passwords in this manual page 1 28 ...

Страница 52: ...efaults You want to redeploy the router somewhere else using a different configuration The configuration has become so corrupted that you cannot access the router from the console C a u t i o n The Reset Clear combination erases the changes made to the router configuration and restores the default factory configuration values This means that bridging without spanning tree but not routing is then e...

Страница 53: ... e If the Self test LED has stopped flashing and the Status LED has turned orange you waited too long prevents this procedure from working If this happens recover by restarting the procedure If a console is connected the interface for RMON will appear you can ignore it and restart the procedure The Self test LED stops flashing and remains lit during the self test portion of the initialization sequ...

Страница 54: ...e displayed using NCL s Crash command for details refer to chapter 16 of the Operator s Reference When the router appears to hang use the Diag button rather than the Reset button If this does not reset the router then try pressing the Reset button Some of the diagnostic tips in tables 3 1 and 3 2 refer you to entries in the event log which can be displayed from the Main menu and the crash history ...

Страница 55: ...ation sequence begins at step 2 2 The router s clock is reset to the time the router was last running Or if the Time Protocol is configured to run on this router the time is set to the time found on a time server 3 The router operating code software is automatically executed 4 Dynamic variables such as the counters and events are reset 5 The configuration is read from the PCMCIA flash card into ac...

Страница 56: ...t 9600 baud message may appear garbled When you see the new text on your console or simply a few seconds after the Self test LED turns off press Return and pause Repeat if necessary until the router senses and matches your baud rate Your console session then begins The detailed procedure for connecting a console is in chapter 1 Installation Description and Operation Initialization Sequence 2 16 ...

Страница 57: ...3 Troubleshooting ...

Страница 58: ...ouble the new topology is probably at fault Make sure that the router is plugged in and that cable connections are secure If the console port does not work refer to Connect a console page 1 14 and then check Troubleshooting a Terminal or Modem Connection page 3 14 Check the router status module status and port status LEDs For information about using patterns of these LEDs to diagnose failures refe...

Страница 59: ...dicate a failure but the router nevertheless appears to be operating correctly refer to Verifying LED Operation page 3 9 For most interface cards the 3rd 7th 11th and 15th LEDs are used to indicate the Port Number and the 6th 10th 14th and 18th LEDs are used to indicate Net Fail as shown in this table If a particular interface card uses these LEDs differently its documentation describes that use T...

Страница 60: ...uter page 1 21 If that entry does not appear in the event log call for service from your HP dealer or service provider Interface Card Apparently Not Present Pwr Engine 1 Verify that the interface card is seated properly in the router slot Fan Card Status Temp all ports 2 If this error persists move the card from this slot to another slot and move the card from that other slot into this slot If thi...

Страница 61: ...e port is a different type the card is faulty Note if this error has occurred the remaining ports on the card can be used General Failure Pwr Engine 1 Verify that the power cable is connected to a power source and to the proper receptacle on the back of the router Fan Card Status Temp all ports 2 Verify that the routing engine is seated properly in router slot 1 3 If the error persists replace the...

Страница 62: ... until the router reboots which will occur unless Auto Reboot in the configuration has been disabled If Auto Reboot has been disabled enable the card either by hot swapping it do steps 1 5 and 8 11 of the procedure Replac ing an Interface Card System Online page 3 21 or by using NCL s Enable command see the Operator s Reference Fan Card NetFail Status Temp all ports Information about the failure w...

Страница 63: ... Operator s Reference 5 Wait a few seconds for the self test to complete then check the Card and Self test LEDs If the Card LED remains orange and the Self test LED remains green the card is faulty If the Card LED turns green and the Self test LED turns off call for service from your HP dealer or service provider Note if this error has occurred the remaining ports on the card can be used Interface...

Страница 64: ...f the router 3 If the power cable is connected properly replace the power supply Cooling Module Failure n a Engine n a n a Replace the cooling module Fan Card n a n a n a n a Status n a all ports Temperature Warning n a Engine n a n a If the Fan LED is not lit and the router is mounted in a cabinet verify that the airflow around the router is not restricted The temperature where the router is inst...

Страница 65: ... holding it all of the router status module status and port status LEDs are lit Also for each interface card verify that the Swap LED is lit and that the colors of the port status LEDs match those shown in table 3 3 page 3 10 If any of the router status module status and port status LEDs is not lit or if any LED that table 3 3 indicates should be orange appears green or red instead the router must...

Страница 66: ...ox indicates an orange LED a gray box indicates a green LED Net Fail Tx Table 3 3 Proper LED Operation Self Test Self Test Swap Card Card Engine Card Pwr Fan Temp Status Troubleshooting Verifying LED Operation 3 10 ...

Страница 67: ...o Initialization Sequence page 2 15 To diagnose a failure that occurs during the power on self test refer to table 3 1 to diagnose a failure that occurs during router operation refer to table 3 2 The power on self test does not test the ports on the interface cards Information about testing the ports on an interface card is provided in the card s documentation Troubleshooting Identifying a Bad Com...

Страница 68: ...outing Engine Failure Error Diagnostic Tips Code DRAM refresh test failed mask XXXXXXXX The routing engine is faulty Console port break bit is stuck on 1 Turn the power on and off 2 If this error message appears again refer to Troubleshooting a Terminal or Modem Connection page 3 14 Debug port break bit is stuck on The routing engine is faulty Failed SCC interrupt test errcode X where X 1 3 The ro...

Страница 69: ...he routing engine may be faulty call for service from your HP dealer or service provider Any other error followed by 1 Record the error and press Return to continue A hardware problem was detected while running selftest To enter the selftest monitor press s To attempt to load operating code press any other key If no key is pressed within 10 seconds an attempt will be made to load operating code 2 ...

Страница 70: ...he router 3 Look for the line of text on your console that indicates waiting for speed sensing then press Return to display the copyright screen or the Main menu screen If neither of these screens appears press Return again If pressing Return four or five times does not display either the copyright or Main menu screen go on to Adjust Baud Rate below Adjust baud rate 1 Temporarily set the baud rate...

Страница 71: ...ction If you cannot establish a success ful connection go on to Reset the terminal below Reset the terminal 1 Switch the terminal or PC s power off and then on once 2 Make sure the configuration for your terminal or emulation matches the requirements listed under Connect a console page 1 14 3 Look for the line of text on your console that indicates waiting for speed sensing then press Return to di...

Страница 72: ...ens for the software Tests from Other Devices This is the procedure to find the station address also called MAC physical or Ethernet address of a port on this router for use in an IEEE 802 3 test from another network device 1 At the Main menu select the Network Control Language Interpreter NCL The NCL prompt DEFAULT_CONFIG or another system name you have configured then appears at the bottom of th...

Страница 73: ...t name is the configured circuit name for the port Examples of circuit names are ETHER1 and ETHER3 3 Note the station address listed as a result 4 Use the Exit command to exit from NCL and return to the Main menu exit Return Troubleshooting Identifying a Bad Component 3 17 ...

Страница 74: ...on count optional is the number of times to repeat the echo request packet If an integer is not included the packet is sent once wait optional is how many seconds to wait for a response If a second integer is not included the response must be received in five seconds to be successful 2 You will see a message indicating either that the target node is alive meaning that communications are passing su...

Страница 75: ...de identifier wait optional is how many seconds to wait for a response If a second integer is not included the response must be received in five seconds to be successful 2 You will see a message indicating either that the target node is alive meaning that communications are passing successfully from the router to the remote node on a specific link or that the remote node did not respond If you can...

Страница 76: ...passes your keystrokes to the remote system If the remote system is another HP router a You will see the system name of the remote node as the NCL prompt at the bottom of your display Check the event log and routing tables of the remote node as you do for your own router Use the Exit command to leave NCL and return to the remote node s Main menu exit Return b To disconnect the Telnet session use t...

Страница 77: ...interface card with a different type of interface card for example if you are replacing an Ethernet 802 3 card with a token ring card or if you are installing a card in a slot that formerly was empty you must specify in the configuration the new card for that slot after the card has been installed Refer to Configure and boot the router page 1 21 The following procedure is applicable to any of the ...

Страница 78: ...f both locks on the card bezel see figure 3 5 then swing them outward until the bezel disengages see figure 3 4 Swap 1 HP J2608A ThinLAN Figure 3 2 Swap Button and LED Figure 3 3 Unlocking Card Bezel Troubleshooting Replacing a Module 3 22 ...

Страница 79: ...low for installing the new interface card All slots must be filled either with card blanks or with interface cards you should not use the router with a slot open 7 Holding the new interface card by the sides of its tray slide the back of the tray about half way into the router 8 Pull the locks on the bezel outward then push evenly on both ends until the card fully engages and the locks swing inwar...

Страница 80: ...st Failure During Hot Swap in table 3 2 LED Error Patterns During Router Operation 11 Reconnect the cables that you disconnected in step 1 N o t e If you are replacing an interface card with a different type of interface card for example if you are replacing an Ethernet 802 3 card with a token ring card be sure to replace the LED label strip as described in the next four steps If you are replacing...

Страница 81: ...aced the interface card then insert the LED label strip provided with the new card as far as it will go 14 Bend the end of the label strip toward the back of the router creating a 90 fold 15 Close the router door again Figure 3 6 Opening Router Door Troubleshooting Replacing a Module 3 25 ...

Страница 82: ...side facing the router and slide it in from the right Additional labels are provided in the router s accessories kit and also with each interface card Swap 1 2 HP J2608A ThinLAN HP J2608A Swap 1 2 Swap 1 2 Swap 1 Fail Self test 1 2 Net Fail Rx Ins Card Reset Clear Remove and insert label from this edge Figure 3 7 Interface Card Label Location Troubleshooting Replacing a Module 3 26 ...

Страница 83: ...ard with a token ring card or if you are installing a card in a slot that formerly was empty you must specify in the configuration the new card for that slot after the card has been installed Refer to Configure and boot the router page 1 21 The following installation procedure is applicable to the routing engine and to any of the interface cards For installation procedures specific to a particular...

Страница 84: ...ap to your wrist and to the back of the router 5 Press down slightly on the insides of both locks on the module bezel then swing them outward until the module disengages 6 Grasping the left and right edges of the bezel pull out until the tray is about half exposed Figure 3 8 Opening Router Door Figure 3 9 Unlocking Module Troubleshooting Replacing a Module 3 28 ...

Страница 85: ...h evenly on both ends of its bezel until it engages fully and the locks swing inward to about 45 See figure 3 10 10 Push the two locks evenly to close them pressing downward slightly to secure them in place 11 Reconnect the cables that you disconnected in step 1 N o t e If you are replacing an interface card with a different type of interface card for example if you are replacing an Ethernet 802 3...

Страница 86: ... lock the router door 15 To replace the label at the left of the slot that identifies the depart ment or site served by the interface card slide it out from the right Position the new label with its shiny side facing the router and slide it in from the right Additional labels are provided in the router s accessories kit and also with each interface card Swap 1 2 HP J2608A ThinLAN HP J2608A Swap 1 ...

Страница 87: ...card to another router or to a PC console To ensure accurate transfer of the configuration it s best to do this after making a change to the configura tion and before a router failure occurs Next install the new routing engine finally copy the configuration from the other router or the PC console to the new flash card on the new routing engine For information about copying a configuration to anoth...

Страница 88: ... from its housing 5 Position the new flash card to the left of the housing with the HP label facing up and the arrow on the label pointing toward the housing 6 Insert the right end of the flash card into the left end of the housing lifting it slightly to engage properly in the housing Figure 3 12 Ejecting Flash Card Figure 3 13 Removing Flash Card Troubleshooting Replacing a Module 3 32 ...

Страница 89: ...hen properly seated the end of the flash card will be flush with the end of its lockshaft 8 Reinstall the routing engine using steps 8 11 and 14 of the procedure described under Replacing the Routing Engine or an Interface Card System Offline pages 3 29 through 3 30 Troubleshooting Replacing a Module 3 33 ...

Страница 90: ... the faulty power supply is the one for which the switch LED is not lit 1 Disconnect the power cord from the faulty power supply and save it for reconnection after the new module is installed 2 Open the front door of the router by pulling its lock the round post at the upper right to the right 3 Using a Torx T 10 screwdriver remove the screw s from the top cor ner s of the power supply See figure ...

Страница 91: ...Insert and tighten the screw s you removed in step 3 7 Reconnect the power cord that you disconnected in step 1 8 Switch the power supply on by pressing the top of the switch marked with 9 Close and lock the router door Reset Clear Console RS 232 Power supply screws Power supply screw Figure 3 15 Power Supply Screws Troubleshooting Replacing a Module 3 35 ...

Страница 92: ...r further could damage it 1 Unlock the front door of the router and open the door to about 90 2 Using a Torx T 10 screwdriver remove the screws from the upper and lower right corners of the cooling module 3 Holding the door open at 90 grasp the handle on the cooling module and pull the cooling module out about 1 inch Reset Clear Cooling module screws Figure 3 16 Cooling Module Screws Troubleshooti...

Страница 93: ...y vertical and is perfectly parallel to the router If the module is tilted you might not be able to insert it further into the module housing 6 Holding the door open at 90 place the new cooling module at the front of its housing then carefully push it back into the housing until the mounting ears for the screws are about 1 inch from the holes in the router chassis You may need to wiggle the coolin...

Страница 94: ...ing the cooling module back until the mounting ears for the screws are flush against the holes in the router chassis 9 Insert and tighten the screws you removed in step 2 10 Close and lock the router door Troubleshooting Replacing a Module 3 38 ...

Страница 95: ...A Cables and Adapters ...

Страница 96: ...outer console port 9 pin male F1047 80002 cable 9 pin female F1047 80002 cable plus 9 pin gender changer 25 pin male F1047 80002 cable plus 5181 6640 adapter plus 25 pin gender changer or 24542H cable 25 pin female F1047 80002 cable plus 5181 6640 adapter or 24542G cable RS 232 cable for a modem connecting to router console port 25 pin female F1047 80002 cable plus 5181 6642 adapter or 24542M cabl...

Страница 97: ...nswers prematurely or attempts to dial the phone change this setting to No DCD The parameter Ignore DCD on the User Session menu of the configura tion controls whether the console port ignores DCD When DCD is not provided to the console port for example if you are using the supplied console cable to directly connect to a PC or terminal this parameter should be left at the default setting of Yes Wh...

Страница 98: ...1 1 DCD Rx 2 2 Rx Tx 3 3 Tx DTR 4 4 DTR Gnd 5 5 Gnd DSR 6 6 DSR RTS 7 7 RTS CTS 8 8 CTS RI 9 9 RI 25 Pin Terminal Adapter 5181 6640 Signal Router PC or Terminal 25 pin Signal 1 DCD 1 2 Tx Rx 2 3 Rx Tx 3 4 RTS DTR 4 5 CTS Gnd 5 6 DSR DSR 6 7 Gnd RTS 7 8 DCD CTS 8 20 DTR RI 9 22 25 Cables and Adapters A 4 ...

Страница 99: ... RTS DTR 4 5 CTS Gnd 5 6 DSR DSR 6 7 Gnd RTS 7 8 DCD CTS 8 20 DTR RI 9 22 RI Alternate Console to Terminal Cable 24542G 24542H Signal Router PC or Terminal 25 pin Signal DCD 1 2 Tx Rx 2 3 Rx Tx 3 4 RTS DTR 4 5 CTS Gnd 5 6 DSR DSR 6 7 Gnd RTS 7 8 DCD CTS 8 20 DTR RI 9 nc Cables and Adapters A 5 ...

Страница 100: ...Alternate Console to Modem Cable 24542M Signal Router Modem 25 pin Signal DCD 1 2 Tx Rx 2 3 Rx Tx 3 4 RTS DTR 4 5 CTS Gnd 5 6 DSR DSR 6 7 Gnd RTS 7 8 DCD CTS 8 20 DTR RI 9 22 RI Cables and Adapters A 6 ...

Страница 101: ...he following minimum pin outs Connecting to PC or Terminal with 9 Pin Connector Signal Router PC or Terminal 9 pin Signal Rx 2 3 Tx Tx 3 2 Rx Gnd 5 5 Gnd DCD 1 DTR 4 DSR 6 RTS 7 CTS 8 The DCD signal may be left unconnected if the router is configured to ignore DCD Note that the router must be configured to raise DTR Refer to Configuration of Console Signals page A 3 Cables and Adapters A 7 ...

Страница 102: ...may be left unconnected if the router is configured to ignore DCD Note that the router must be configured to raise DTR Refer to Configuration of Console Signals page A 3 Connecting to Modem with 25 Pin Connector Signal Router Modem 25 pin Signal Rx 2 3 Rx Tx 3 2 Tx Gnd 5 7 Gnd DCD 1 8 DCD DTR 4 20 DTR DSR 6 6 DSR RTS 7 4 RTS CTS 8 5 CTS RI 9 22 RI Cables and Adapters A 8 ...

Страница 103: ...B Modem Configuration ...

Страница 104: ...or a 4 position switch set switch 2 up all others down At the console end For an 8 position switch set switches 3 and 8 down all others up For a 4 position switch set all switches down Hayes V series ULTRA Smartmodem At the router end Configure with a terminal or PC using the following sequence at f c1 d2 s1 ats0 1 At the console end Configure with a terminal or PC using the defaults Modem Configu...

Страница 105: ... 1 At the console end Configure with a terminal or PC using the following sequence at f US Robotics Courier HST Dual Standard with ASL At the router end Set switches 3 8 and 10 down set to off all others up set to on At the console end Set switches 3 5 8 and 10 down set to off all others up set to on Modem Configuration B 3 ...

Страница 106: ......

Страница 107: ...C Specifications ...

Страница 108: ...t ratings represent the total current drawn by the router regardless of whether one or two power supplies are installed The router automatically adjusts to voltage in the range of 90 240 Vac and to cycles in the range of 50 60 Hz Environmental Operating Non Operating Temperature 0 C to 55 C 32 F to 131 F 40 C to 70 C 40 F to 158 F Relative humidity 15 to 95 at 40 C 104 F non condensing 90 at 65 C ...

Страница 109: ... A Japan VCCI class 1 ESD Immunity Europe IEC 801 2 1991 4kV CD 8kV AD Radiated Immunity Europe IEC 801 3 1984 3 V m EFT Burst Immunity Europe IEC 801 4 1988 0 5 kV signal lines 1 0 kV power line Acoustical for Germany Geraeuschemission LwA 55 dB am fiktiven Arbeitsplatz nach DIN 45635 T 19 Safety Approvals CSA 950 UL 1950 IEC 950 EN60950 Specifications C 3 ...

Страница 110: ...nd 2 0 WAN port with the appropriate cable EIA RS 232 and CCITT V 24 V 28 synchronous EIA RS 422 449 and CCITT V 36 CCITT X 21 CCITT V 35 ISO 2593 and MIL C 28747 Data Communications The HP J2430A Router 650 is approved under Approval Number NS G 1234 J 100003 for indirect connection to public telecommunication systems within the United Kingdom Specifications C 4 ...

Страница 111: ...h ground from the main power source to the product s input wiring terminals power cord or supplied power cord set Whenever it is likely that the protection has been impaired disconnect the power cord until the ground has been restored For LAN cable grounding If your LAN covers an area served by more than one power distribution system be sure their safety grounds are securely interconnected LAN cab...

Страница 112: ...rre de sécurité installée aux bornes du câblage d entrée sur le cordon d alimentation ou le cordon de raccordement fourni avec le produit Lorsque cette protection semble avoir été endommagée débrancher le cordon d alimentation jusqu à ce que la mise à la terre ait été réparée Mise à la terre du câble de réseau local si votre réseau local s étend sur une zone desservie par plus d un système de dist...

Страница 113: ...nals den Netzkabeln oder dem mit Strom belieferten Netzkabelsatz voraus Sobald Grund zur Annahme besteht daß der Schutz beeinträchtigt worden ist das Netzkabel aus der Wandsteckdose herausziehen bis die Erdung wiederhergestellt ist Für LAN Kabelerdung Wenn Ihr LAN ein Gebiet umfaßt das von mehr als einem Stromverteilungssystem beliefert wird müssen Sie sich vergewissern daß die Sicherheitserdungen...

Страница 114: ...ione oppure al set cavo d alimentazione fornito con il prodotto Ogniqualvolta vi sia probabilità di danneggiamento della protezione disinserite il cavo d alimentazione fino a quando il collegamento a terra non sia stato ripristinato Per la messa a terra dei cavi LAN se la vostra LAN copre un area servita da più di un sistema di distribuzione elettrica accertatevi che i collegamenti a terra di sicu...

Страница 115: ...el aparato el cable de alimentación o el juego de cable de alimentación suministrado Si existe la probabilidad de que la protección a tierra haya sufrido desperfectos desenchufar el cable de alimentación hasta haberse subsanado el problema Puesta a tierra del cable de la red local LAN Si la LAN abarca un área cuyo suministro eléctrico proviene de más de una red de distribución de electricidad cerc...

Страница 116: ...Regulatory Statements and Warranties 6 ...

Страница 117: ...nvi ronment Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever measures may be required to correct the interference If this equipment causes interference to radio reception which can be determined by unplugging the power cord from the equipment try these measures Re orient the receiving anten...

Страница 118: ... be required to take adequate measures Declaration of Conformity The following Declaration of Conformity complies with ISO IEC Guide 22 and EN 45014 It identifies the product the manufacturer s name and address and the applicable specifications that are recognized in the European community Regulatory Statements and Warranties 8 ...

Страница 119: ...ons HP makes no other warranty either expressed or implied with respect to this product HP specifically disclaims the implied warranties of merchantability and fitness for a particular purpose Some states or provinces do not allow limitations on the duration of an implied warranty so the above limitation or exclusion might not apply to you However any implied warranty of merchantabil ity or fitnes...

Страница 120: ...waige fehlerhafte Geräte werden nach eigenem Er messen repariert oder ersetzt Garantía Esta pieza de hardware está garantizada por HP contra defectos de materiales o manufactura por un período de tres años a partir del momento en que el usuario la recibe Durante dicho período de garantía HP o un distribuidor autorizado reparará o reemplazará según su criterio aquellos productos que resulten defect...

Страница 121: ...al or workmanship for a period of ninety 90 days from the date of purchase from HP or its Authorized Reseller If HP receives notice of such defects within the warranty period HP will at its option either repair or replace the software or firmware media that does not execute its programming instructions due to such defects or refund the purchase price Regulatory Statements and Warranties 11 ...

Страница 122: ......

Страница 123: ...g 1 20 1 32 1 34 2 2 2 12 bridging tables See address tables button Clear 1 20 2 9 2 11 2 13 Diag 2 9 2 14 3 2 Reset 1 20 2 9 2 10 2 12 2 13 C cabinet mounting 1 6 1 8 cable 1 2 1 4 1 15 1 16 A 1 A 8 console 3 14 3 15 A 2 A 4 A 6 custom A 7 modem 1 4 1 14 A 2 A 4 A 8 pin outs A 4 power 1 2 1 5 1 17 RS 232 1 4 1 13 1 14 A 2 A 4 C 4 RS 422 449 C 4 tie wrap 1 15 1 16 V 24 V 28 C 4 V 35 C 4 V 36 C 4 X...

Страница 124: ...A 3 E echo request message See Ping electromagnetic specifications C 3 emissions specifications C 3 emulation See PC used as a console device environmental specifications C 2 error indication by LEDs 3 3 3 8 ESD specifications C 3 Ethernet C 4 Ethernet 802 3 interface 1 3 1 12 event log 1 15 1 27 1 30 3 16 3 20 Exit command in NCL 1 26 3 17 3 20 exiting from NCL 1 26 3 17 3 20 F failure hardware 2...

Страница 125: ...ashing LEDs 2 13 label strip 1 12 3 25 3 30 module status 2 6 2 7 Net Fail 2 7 2 10 3 3 3 4 3 6 3 9 port number 2 7 3 3 3 4 3 6 3 8 port status 2 7 power switch 1 17 Pwr 1 18 2 5 3 8 router status 2 4 2 5 routing engine utilization 2 8 3 12 Rx 2 7 3 9 Self test 1 17 1 18 2 7 2 10 2 13 2 16 3 3 3 4 3 6 3 8 Status 1 17 1 18 2 4 2 5 3 3 3 4 3 6 3 8 Temp 1 18 2 5 3 8 Tx 2 7 3 9 verifying 3 9 3 10 veri...

Страница 126: ...3 1 24 1 27 1 28 2 9 2 12 user console 1 19 1 24 1 27 1 28 2 9 2 12 Password command in NCL 1 27 1 28 2 11 PC used as a console device 1 4 1 13 1 14 2 2 3 14 3 15 A 2 PCMCIA flash card See flash card physical address See station address pin outs A 4 A 8 Ping Packet InterNet Groper command in NCL 1 27 1 36 3 16 3 18 3 19 Ping command in NCL 1 27 planning 1 4 port number LED 2 7 3 3 3 4 3 6 3 8 powe...

Страница 127: ...f test 1 17 1 19 2 4 2 7 2 10 2 13 2 15 3 8 3 11 3 12 Self test LED 1 17 1 18 2 7 2 10 2 13 2 16 3 3 3 4 3 6 3 8 serial port See console serial ports and links See WAN severity of events 1 30 Simple Network Management Protocol See SNMP SNMP Simple Network Management Protocol 1 34 spanning tree 1 30 2 12 specifications C 1 C 4 speed sensing console 1 18 1 19 1 24 2 2 2 10 2 16 3 14 3 15 standards S...

Страница 128: ...e RS 232 V 35 WAN interface 2 2 C 4 V 36 See RS 422 verification procedures 1 31 1 34 1 35 hardware 1 17 1 19 3 9 3 11 3 14 3 15 initialization in network 1 29 1 36 network link 3 16 3 18 3 20 virtual IP host on non IP networks 1 34 virtual terminal service See Telnet voltage 1 17 2 3 voltage auto adjusting 2 3 C 2 VT100 1 4 1 13 1 14 W WAN cable 1 4 C 4 interface 1 3 2 2 link terminating equipmen...

Страница 129: ......

Страница 130: ... Copyright 1994 Hewlett Packard Company Printed in U S A 7 94 Manual Part Number 5962 8317 ...

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