Troubleshooting
Software is functioning abnormally
If the software becomes unresponsive or responds abnormally:
■
�
Restart the computer:
❏
�
In Windows XP Home, select
Start > Turn Off
Computer > Restart
.
❏
�
In Windows XP Professional, select
Start > Turn Off
Computer > Restart > OK
. (If you have been registered
to a domain, the button you click will be called Shut
Down instead of Turn Off Computer.)
If you cannot restart the computer using these procedures,
refer to the next section, “
The computer is turned on but not
responding
.”
■
�
Run a virus scan. For information about using the antivirus
resources on the computer, refer to “
Protect the computer
from viruses
” in Chapter 2, “
Next steps
.”
3–4
Getting Started
