Service Reference Guide, d300, dx6050
319865-008
D–7
Troubleshooting Without Diagnostics
Solving Hard Drive Problems
Solving Hard Drive Problems
Problem
Cause
Solution
Hard drive error occurs.
Hard disk has bad
sectors or has failed.
Use a utility to locate and block
usage of bad sectors. If necessary,
reformat the hard disk.
Disk transaction problem.
Either the directory
structure is bad or there
is a problem with a file.
In Windows 2000 and Windows
XP, right-click
Start
, click
Explore
,
and select a drive. Select
File >
Properties > Tools
. Under
Error-checking
, click
Check
Now
.
Drive not found (identified). Loose cable.
Check cable connections.
The system may not
have automatically
recognized a newly
installed device.
1. Run Computer Setup.
2. If the system still does not
recognize the new device,
check to see if the device is
listed within Computer Setup. If
it is listed, the probable cause is
a driver problem. If it is not
listed, the probable cause is a
hardware problem.
3. If this is a newly installed drive,
enter Setup and try adding a
POST delay under
Advanced
> Power-On
.
Drive jumper settings
may be incorrect.
If the drive is a secondary drive that
has just been installed on the same
cable as the primary drive, verify
that the jumpers for both drives are
set correctly.
Drive’s IDE (ATA)
controller is disabled in
Computer Setup.
Run Computer Setup and enable the
Primary and Secondary IDE (ATA)
controllers in
Storage > Storage
Options
.
Drive responds slowly
immediately after
power-up.
Run Computer Setup and increase
the POST Delay in
Advanced >
Power-On Options
.
Nonsystem disk/NTLDR
missing message.
System is trying to start
from a non bootable
diskette.
Remove the diskette from the diskette
drive.
Содержание Compaq d300 Series
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Страница 10: ...viii 319865 008 Service Reference Guide d300 dx6050 Contents ...
Страница 32: ...2 20 319865 007 Service Reference Guide d300 Setup Utilities and Diagnostics Features ...
Страница 64: ...4 12 319865 008 Service Reference Guide d300 dx6050 Serial and Parallel ATA Drive Guidelines and Features ...
Страница 178: ...8 36 319865 008 Service Reference Guide d300 dx6050 Removal and Replacement Procedures Desktop DT Chassis ...
Страница 196: ...C 8 319865 008 Service Reference Guide d300 dx6050 POST Error Messages ...
Страница 222: ...D 26 319865 008 Service Reference Guide d300 dx6050 Troubleshooting Without Diagnostics ...
Страница 226: ...E 4 319865 008 Service Reference Guide d300 dx6050 Memory ...
Страница 230: ...F 4 319865 008 Service Reference Guide d300 dx6050 System Board and Riser Board Reference Designators ...
Страница 238: ...Index 8 319865 008 Service Reference Guide d300 dx6050 Index ...