HP C7401A - SureStore Ultrium 230 Tape Drive Скачать руководство пользователя

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Your HP StorageWorks Ultrium tape drive

Your Ultrium tape drive has four LEDs (light emitting diodes) on the front panel, which indicate drive

status. These LEDs provide useful troubleshooting information, see also “Understanding the LEDs”

on page 42. See page 23 for more information about using the eject button in normal operation

and page 46 for details about force eject and emergency reset.

Front panel LEDs

There are four LEDs as illustrated in the diagram. (See Figure.)

Ready (top, green)

• On: the drive is ready for use
• Off: the drive power is off or there was a failure during self-test
• Flashing: the drive is busy
• Flashing repeated pattern: the drive is in OBDR mode

Drive Error (second, amber)

• Off: no fault has been detected
• Flashing: the drive mechanism has detected a hardware error.

Tape Error (third, amber)

• Off: no fault has been detected
• Flashing: the tape currently in the drive is faulty. This LED could come on for a number of reasons,

but they all relate to the tape being in error in some way, such as unreadable cartridge memory

or unsupported tape. Do not use the cartridge; replace it. The LED will go out when a tape load

is started.

Clean

(Ultrium 960 and 460) or

Use Cleaning Cartridge

(Ultrium 230)

- bottom, amber

• On: cleaning cartridge in use
• Off: the drive does not require cleaning
• Flashing: the drive needs cleaning

Accessibility features

The front panel of the HP StorageWorks Ultrium 960 and 460 tape drive has been designed for

increased accessibility for persons with disabilities. This includes larger font labeling of the Status

LEDs and an Eject button that has been designed for ease of use.

ult960_master_internal.fm Page 25 Tuesday, September 21, 2004 4:13 PM

Содержание C7401A - SureStore Ultrium 230 Tape Drive

Страница 1: ...getting started guide hp StorageWorks Ultrium tape drive internal model Ultrium 230i 460i 960i ...

Страница 2: ...open this flap for quick start installation poster ...

Страница 3: ...1 5 4 ...

Страница 4: ...3 2 6 ...

Страница 5: ...5 Step 5 Install the drive page 17 Step 6 Attach power and SCSI cables page 19 Step 7 Secure the drive page 21 Step 8 Verify installation page 23 Using the tape drive Your HP StorageWorks Ultrium tape drive page 25 Use the correct media page 27 Register your tape drive page 29 Using HP OBDR page 31 Diagnostic tools page 33 Optimizing performance page 35 Troubleshooting page 37 Understanding the LE...

Страница 6: ...ks of HP IBM and Certance previously Seagate Patented under one or more of U S Patents Nos 5 003 307 5 016 009 5 463 390 5 506 580 held by Hi fn Inc Microsoft MS DOS MS Windows Windows and Windows NT are U S registered trademarks of Microsoft Corporation UNIX is a registered trademark of The Open Group Hewlett Packard Company shall not be liable for technical or editorial errors or omissions conta...

Страница 7: ...an HP Rack Mount Option Kit and is attached to the SCSI bus of the host server via a spare connection on the internal SCSI ribbon cable You will need a properly installed and configured SCSI host bus adapter HBA or a built in SCSI controller on your server with a correctly terminated LVDS compatible ribbon cable with a spare 68 pin high density HD wide SCSI connector For optimum performance your t...

Страница 8: ...ure that all fans in your server are in place and operational and make sure that empty bays have the appropriate blanking plates installed so that airflow is maintained Do I need additional items for installation You may also need mounting hardware See above If you do not have a spare suitably rated SCSI connector on your server you must install a new HBA also known as a SCSI card The SCSI bus rat...

Страница 9: ...DR on page 31 4 Make sure you have a backup application that supports your HP StorageWorks Ultrium tape drive and download any upgrades or patches if required Drivers Windows users After you connect the tape drive insert the HP StorageWorks Tape CD ROM and follow the link to download the HP driver from our web site www hp com support see Step 8 Verify installation on page 23 Refer to the accompany...

Страница 10: ...6 install your product buy media online troubleshoot with L TT learn about your product register your product Figure 1 the HP StorageWorks Tape CD ROM ...

Страница 11: ...heck installation as described in this guide and to verify and troubleshoot performance after installation It helps you to Install your product which includes access to drivers an installation check and performance information and tools Learn about your product which includes an online User s Guide and UNIX and OpenVMS Configuration Guides Register you product Buy media online Troubleshoot with HP...

Страница 12: ... SCSI connection SCSI ribbon cable 68 pin internal LVD SE connector SCSI HBA SCSI ribbon cable 50 pin internal SE connector Do not use 68 pin internal SE connector Do not use tape drive The example shows an Adaptec 29160 HBA ...

Страница 13: ...per bus Yes for up to two 230 drives per bus Ultra 2 LVD Up to 80 MB s No Acceptable Yes one drive only per bus Single ended wide Up to 40 MB s No No Acceptable but it will restrict performance Do not connect to a narrow SCSI bus High Voltage Differential Up to 40 MB s No The drive will not work and you may damage the drive or controller 1 Is there a spare SCSI port on the server s internal SCSI b...

Страница 14: ...10 9 13 2 2 4 1 8 NC 2 4 1 8 NC 2 4 1 8 NC 2 4 1 8 NC 2 4 1 8 NC 3 5 Figure 3 checking the SCSI ID Default Example SCSI IDs ...

Страница 15: ... devices Caution Static electricity can damage electronic components Always wear an antistatic wriststrap if possible If not to equalize the electromagnetic charges touch a bare metal part of the server such as the back plate before you remove the tape drive from its bag 2 Change the tape drive s SCSI ID if necessary The SCSI ID is set using jumpers on a set of pins at the rear of the drive Move t...

Страница 16: ...12 Figure 4b preparing mounting bay in a typical HP Proliant server Figure 4a preparing mounting bay in a typical HP AlphaServer ...

Страница 17: ...rm a normal system shutdown and turn off the server and any connected peripherals 3 Remove the cover and front panel from the server as detailed in your server s documentation As you work inside the server you may have to disconnect the SCSI cable or power cable from other devices to maneuver the new drive into place If you have to do this make a note of their position and connections so you can p...

Страница 18: ...re 5a attaching mounting rails in a typical HP ProLiant 530 or 570 server Figure 5b attaching mounting screws in a typical HP ProLiant 350 or 370 server M3 mounting screws ML350 M3 offset mounting screws ML370 ...

Страница 19: ...ached to the server s drive bay filler panel 1 Use a regular Phillips screwdriver to attach the appropriate rails Use the M3 screws provided with the tape drive as shown in Figure 5a Ensure you do use the M3 screws provided the rails may be attached to the filler panel by screws of a different thread size type and these should not be used If in doubt refer to your HP ProLiant server documentation ...

Страница 20: ...16 Figure 6 installing the drive ...

Страница 21: ...h the slots in the bay as shown in Figure 6 If your server does not use mounting hardware check that the holes in the chassis are aligned with the holes in the side of the tape drive Do not secure the drive with screws at this point because you may have to move the drive to get the cables into place ...

Страница 22: ...18 2 SCSI controller connection SCSI ribbon cable SCSI ribbon cable correctly terminated 2 1 Figure 7 attaching power and SCSI cables tape drive power supply power cable power cable 1 ...

Страница 23: ...ra 160 SCSI bus Do not mix drive families Note If you attach your drive to a higher rated SCSI bus the internal SCSI cable should be of the same specification as the SCSI HBA For example if you connect an Ultrium 460 to an Ultra 320 bus make sure that the internal cable supports Ultra 320 Where should the SCSI terminator be Termination must be present at two and ONLY two positions on the SCSI bus ...

Страница 24: ...20 Figure 8a securing drive to mounting hardware example shows HP ProLiant ML530 Figure 8b securing drive no mounting hardware example shows HP AlphaServer ES40 server latch plastic rail use M3 screws ...

Страница 25: ...are on page 15 The server also incorporates a locking mechanism to hold the tape drive in place 1 Push the server latch down to lock the tape drive into position as shown in Figure 8a 2 Replace the cover on the server No mounting hardware used HP AlphaServer 1 Use the M3 screws provided with the tape drive to secure it in place Check that the holes in the chassis are aligned with the holes in the ...

Страница 26: ...22 arrow indicates leading direction affix label here Eject button Figure 9a loading a cartridge Figure 9b unloading a cartridge ...

Страница 27: ... ROM also includes a verification procedure Note If you encounter a problem during this verification procedure turn to Troubleshooting on page 37 for help in diagnosing and fixing the problem 4 Carry out a backup and restore test to check that the drive can write data to tape Refer to your backup application documentation for specific instructions Use the blank cartridge supplied with the tape dri...

Страница 28: ...nd indicators Ready Drive Error Emergency Reset Eject button Status LEDs Ready Drive Error Status LEDs Emergency Reset Eject button Figure 10a Ultrium 960 and 460 tape drive controls and indicators Tape Error Clean Tape Error Use Cleaning Cartridge ...

Страница 29: ...fault has been detected Flashing the drive mechanism has detected a hardware error Tape Error third amber Off no fault has been detected Flashing the tape currently in the drive is faulty This LED could come on for a number of reasons but they all relate to the tape being in error in some way such as unreadable cartridge memory or unsupported tape Do not use the cartridge replace it The LED will g...

Страница 30: ...26 Figure 11 write protecting cartridges padlock indicates cartridge is protected ...

Страница 31: ...ility WORM data cartridges The HP Ultrium StorageWorks 960 tape drive includes support for both rewriteable and WORM data cartridges Write Once Read Many WORM data cartridges provide for an enhanced level of data security against accidental or malicious alteration of data on the tape cartridge The WORM data cartridge can be appended to maximize the full capacity of the tape cartridge but the user ...

Страница 32: ...your tape drive and do not use Ultrium cartridges in other format tape drives table 3 cleaning cartridge compatibility To clean the tape drive HP StorageWorks Ultrium tape drives do not require regular cleaning An Ultrium universal cleaning cartridge is supplied with each tape drive and should only be used when the orange Clean Ultrium 960 and 460 or Use Cleaning Cartridge Ultrium 230 LED is flash...

Страница 33: ...To ensure your registration is complete there are a number of questions on the electronic form that are mandatory Other questions are optional However the more you feel able to complete the better we can meet your needs Note HP and its subsidiaries are committed to respecting and protecting your privacy For further information please visit our World Wide Web site www hp com and click on Privacy St...

Страница 34: ...30 Figure 12a using HP OBDR step 1 Figure 12b using HP OBDR step 2 Figure 12c using HP OBDR step 3 ...

Страница 35: ...OBDR allows you to recover from the following types of system disaster Hard disk failures as long as the replacement hard disk is the same size or larger than the original and uses the same interface for example replace a SCSI hard disk with another SCSI disk Hardware failures where the server is replaced by an identical component File corruption because of an operating system error File corruptio...

Страница 36: ...b This activates the HP One Button Disaster Recovery process Release the button as soon as the Ready LED on the front panel flashes in the OBDR sequence This is a repeated pattern of flashing steady on flashing 3 Follow the on screen instructions to set up the operating system see Figure 12c These will vary depending upon the backup software Normally you can accept the default response to all the ...

Страница 37: ...ta rates to the drive Verify system performance data rates from the disk subsystem Verify drive cooling 3 At the end of the test you will be given a summary of the test results and recommendations to resolve any issues found Troubleshooting with Library Tape Tools 1 From the HP StorageWorks CD select troubleshoot This will allow you to run Library Tape Tools in standard mode either directly from t...

Страница 38: ...es of your disk subsystem are also integrated into Library Tape Tools Use these tests to find the performance bottleneck in your system Performance Assessment Tools For maximum performance your disk sub system needs to be able to supply data at 80 MB second uncompressed for Ultrium 960 drives 30 MB second uncompressed for Ultrium 460 drives and 15 MB second uncompressed for Ultrium 230 drives You ...

Страница 39: ...GB hour or compressed data at up to 30 MB s 108 GB hour assuming 2 1 compression To get this performance it is essential that your whole system can deliver this performance In most cases the backup application will provide details of the average time taken at the end of the backup Typical areas where bottlenecks can occur are Disk subsystem A single spindle disk will not be able to deliver good da...

Страница 40: ...rives Data and file types The type of data being backed up or restored can affect performance Typically small files incur greater overhead in processing and access than large files Equally data that is not compressible will always limit the speed at which the drive can write read data You will achieve no more than native rates with uncompressible data Examples of files that compress well are plain...

Страница 41: ...ctions power or the host bus adapter itself If the device is displayed during boot up but cannot be found in the operating system this is more likely to be a software problem If you encounter a problem during installation and need further clarification refer to the Problems encountered during installation section on page 38 If a problem arises during testing after you have installed the drive refe...

Страница 42: ...Tools see page 33 to provide information on your current SCSI settings The HP StorageWorks Ultrium drive has its SCSI ID set to 3 by default This should be left unchanged unless this number is already in use Full instructions on how to change the SCSI ID are given on page 11 Description Further information Correct configuration of the SCSI bus with multiple drives can be a complex area and more he...

Страница 43: ... 33 to check whether you have a SCSI host adapter on your system If not you will need to purchase one Description Further information It is unclear whether there is a need to install drivers onto the system and more help is required Detailed information specific to your system can be found on the www hp com go connect web site For support on Windows operating systems drivers can be obtained from t...

Страница 44: ... connect the drive to a disk RAID controller as this is not supported You have installed an additional SCSI host bus adapter and its resources are clashing with an existing adapter Remove the new host bus adapter and check the server documentation You have disconnected the power or SCSI cable from the server s boot disk during the drive installation process Check that the cables to all devices are...

Страница 45: ...rect SCSI and tape drive drivers are installed Consult the software application s installation notes for details Possible reason Recommended action If the drive does not power up all LEDs are off the power cable may not be connected to the drive properly Check the power cable connection and replace the cable if necessary You can use the power cable from your monitor or another device to check that...

Страница 46: ...the Ultrium 230 All references to Clean in the following table should therefore read Use Cleaning Cartridge if you have an Ultrium 230 drive Ultrium 960 and 460 Ultrium 230 1 The green Ready light flashes several times and then remains on if self test passes All other LEDs remain off 2 If the self test fails the Drive Error and Tape Error LEDs flash while the Ready and Clean LEDs are off This cont...

Страница 47: ...wer cable from your monitor or another device to check that the connection is working If the power supply is present and all LEDs remain off press emergency reset see page 46 or power cycle the drive If it still fails call for service Ready and Clean OFF Drive Error and Tape Error FLASHING The drive has failed to execute power on self test POST Power cycle or reset the drive see page 46 If the err...

Страница 48: ... cartridge Make sure that you are using the correct format cartridge an Ultrium data cartridge or Ultrium Universal cleaning cartridge See page 28 Reload the cartridge If the Tape Error LED still flashes or starts flashing during the next backup load a new or known good cartridge If the Tape Error LED is now off discard the suspect tape cartridge If it is still on call for service The tape is ejec...

Страница 49: ...the LED sequence If the condition persists call for service Drive Error and Ready ON with Tape Error and Clean OFF Sequence alternates repeatedly The drive has a firmware error Power cycle or reset the drive Upgrade the firmware If the condition persists call for service LED Sequence Cause Action required then ...

Страница 50: ...ample under telephones next to monitors or near transformers Do not drop cartridges or handle them roughly Stick labels onto the label area only Do not bulk erase Ultrium format cartridges Operating and storage environment To prevent condensation and for long life the cartridge should only be operated or stored as follows Day to day storage in plastic container 16 C to 32 C 60 F to 90 F Operation ...

Страница 51: ...have a fault Caution Never force the cartridge into the drive 1 Check that the drive has power the power cable is properly connected and the ready LED is on 2 Check that you are using the correct media Only use Ultrium media we recommend the HP Ultrium 800 GB cartridge or 800 GB WORM cartridge for Ultrium 960 drives the HP Ultrium 400 GB cartridge for Ultrium 460 drives and the HP Ultrium 200 GB c...

Страница 52: ...The HP web site at www hp com support pat provides access to our free standalone performance assessment tools to check tape performance and test whether your disk sub system can supply data at the optimum transfer rate The HP web site at www hp com go obdr provides detailed information about HP One Button Disaster Recovery How to contact HP You can also use the HP Customer Call Centers for special...

Страница 53: ...ve any screws that are holding the tape drive in place 5 Disconnect the drive from the server s power and SCSI cables and slide it carefully out of the mounting bay 6 Put the drive into the packaging that contained the replacement drive 7 Return the faulty drive to your local HP Service Center Instructions on where to return faulty drives will be shipped with the replacement drive Note If you are ...

Страница 54: ...50 ...

Страница 55: ......

Страница 56: ...Q1538 90905 http www hp com support ultrium http www hp com go storagemedia ...

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