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HP BladeSystem c7000, Руководство по установке и настройке

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Troubleshooting  82 

•

 

Fans 

•

 

AC power inputs 

To correct a device failure error: 

1.

 

Use the arrow buttons to navigate to 

Fix This,

 and press 

OK.

 

2.

 

Review and complete the corrective action suggested by the Insight Display. In most cases, you must 
remove the failed component to clear the error. 

3.

 

Replace the failed component with a spare, if applicable. 

  

 

NOTE:

  If the device failure error is an AC power input failure error, you must have the failed AC 

input repaired to clear the error. 

  

Содержание BladeSystem c7000

Страница 1: ...lities troubleshooting regulatory notices specifications and technical support This guide is for an experienced service technician HP assumes you are qualified in the servicing of computer equipment trained in recognizing hazards in products and are familiar with weight and stability precautions Part Number 411272 401 February 2013 Edition 10 ...

Страница 2: ...e without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein ...

Страница 3: ... c7000 Onboard Administrator with KVM components 19 Interconnect bay numbering 20 Installation 21 Installation overview 21 Disassembling the enclosure 21 Rack free installation 24 Rack installation 24 Measuring with the rack template 25 Installing the rack rails 25 Installing the enclosure into the rack 26 Installing the rear cage into the enclosure 28 Component installation 29 Installing a power ...

Страница 4: ...81 Configuration errors 81 Device failure errors 81 Support and other resources 83 Before you contact HP 83 HP contact information 83 Customer Self Repair 83 Regulatory compliance notices 91 Regulatory compliance identification numbers 91 Federal Communications Commission notice 91 FCC rating label 91 FCC Notice Class A Equipment 91 FCC Notice Class B Equipment 91 Declaration of conformity for pro...

Страница 5: ...Contents 5 Preventing electrostatic discharge 97 Grounding methods to prevent electrostatic discharge 97 Acronyms and abbreviations 98 Documentation feedback 100 Index 101 ...

Страница 6: ...er supply bay 5 Enclosure hot plug power supply quantity as ordered The power supply for the enclosure 6 Full height device quantity as ordered The full height server or storage blade 7 Half height device quantity as ordered The half height server or storage blade 8 Local I O cable A cable with serial USB and video connectors that connects to the I O connector on the front of a blade 9 Fan blank A...

Страница 7: ...7 Power retention ties single phase enclosures only Tie straps that help prevent single phase power cables from disconnecting from the power connectors 18 Documentation CD A CD containing detailed documentation on using the enclosure 19 Hard copy installation instructions for blades options and interconnects The printed installation instructions 20 Installation checklist A checklist to guide you t...

Страница 8: ...ace that cannot support up to 217 7 kg 480 lb Warning caution and important messages WARNING To reduce the risk of personal injury or damage to equipment heed all warnings and cautions throughout the installation instructions WARNING To reduce the risk of personal injury or damage to the equipment be sure that The leveling jacks are extended to the floor The full weight of the rack rests on the le...

Страница 9: ...of power WARNING To reduce the risk of injury from electric shock remove all power cords to completely disconnect power from the system Each enclosure has two or more power supply cords A single rack or cabinet may contain more than one enclosure Power may be supplied in a redundant fashion Removing any single source of power does not necessarily remove power from any portion of the system When pe...

Страница 10: ...rvers draw cool air in through the front and expel warm air through the rear of the enclosure Therefore the front of the rack enclosure must be adequately ventilated to enable ambient room air to enter the enclosure and the rear of the enclosure must be adequately ventilated to enable the warm air to escape from the enclosure IMPORTANT Do not block the ventilation openings If the front of the rack...

Страница 11: ...ical authority having jurisdiction over wiring and installation requirements of your facility CAUTION Protect the enclosure from power fluctuations and temporary interruptions with a regulating UPS This device protects the hardware from damage caused by power surges and voltage spikes and keeps the enclosure in operation during a power failure Grounding requirements This equipment must be grounded...

Страница 12: ...s Item Description 1 Device bays 2 Air intake slot Do not block 3 Power supply bay 1 4 Power supply bay 2 5 Power supply bay 3 6 Power supply bay 4 7 Insight Display 8 Power supply bay 5 9 Power supply bay 6 10 Air intake slot Do not block For more information see Device bay numbering on page 14 ...

Страница 13: ...ply bay numbering Power supply LEDs Power LED 1 green Fault LED 2 amber Condition Off Off No AC power to the power supply On Off Normal Off On Power supply failure For power supply configuration information see Installing a power supply on page 29 ...

Страница 14: ...Interconnects reside in bays located on the rear of the enclosure Be sure to review device bay numbering to determine which external network connections on the interconnects are active IMPORTANT When looking at the rear of the enclosure front device bay numbering is reversed Full height device bay numbering Half height device bay numbering ...

Страница 15: ... button Moves the menu selection down one position 6 Up arrow button Moves the menu selection up one position Location Discovery Services HP provides built in location awareness in the new ProLiant servers a capability that works hand in hand with technology in the new HP Intelligent Series racks Together these technologies provide the rack identification number and precise U location of the serve...

Страница 16: ...s the location of the contacts on the c7000 enclosure that enable use of LDS Enclosure rear components Item Description 1 Fan bay 1 2 Fan bay 2 3 Fan bay 3 4 Fan bay 4 5 Fan bay 5 6 Interconnect bay 2 7 Interconnect bay 4 8 Interconnect bay 6 9 Interconnect bay 8 ...

Страница 17: ...or bay 2 11 Power supply exhaust vent do not block 12 Fan bay 10 13 Fan bay 9 14 Fan bay 8 15 Fan bay 7 16 Fan bay 6 17 AC power connectors 18 Onboard Administrator bay 1 19 Interconnect bay 7 20 Interconnect bay 5 21 Interconnect bay 3 22 Interconnect bay 1 Fan bay numbering ...

Страница 18: ...n The fan is working Solid amber The fan has failed Flashing amber See the Insight Display screen Onboard Administrator components Item Description 1 Onboard Administrator bay 1 2 Onboard Administrator bay 2 redundant if used 3 Enclosure link up port 4 Enclosure link down port ...

Страница 19: ...ts interconnect modules with management processors configured to use the enclosure management network Also supports GbE 3 UID LED Blue UID on 4 Active Onboard Administrator LED Indicates which Onboard Administrator is active 5 Health LED Green OK Red Critical error 6 USB USB 2 0 Type A connector used for connecting supported USB devices such as DVD drives USB key drives or a keyboard or mouse for ...

Страница 20: ...r or rack KVM monitor for enclosure KVM Interconnect bay numbering To support network connections for specific signals install the interconnect module into the appropriate bay Server blade signal Interconnect bay number Interconnect bay label NICs 1 2 3 and 4 embedded 1 2 Mezzanine 1 3 4 Mezzanine 2 5 6 and then 7 8 Mezzanine 3 7 8 and then 5 6 For information on the location of LEDs and ports on ...

Страница 21: ...ure on page 56 in the enclosure 6 Connect the AC power cables and power up the enclosure Powering up the enclosure on page 59 7 Configure the enclosure Running the Insight Display installation steps on page 65 using the Insight Display Disassembling the enclosure Before installing the enclosure into the rack you must disassemble the enclosure Because a fully populated enclosure can weigh up to 217...

Страница 22: ...Installation 22 1 With the enclosure still on the pallet remove all components from the front and rear of the enclosure 2 Remove the rear cage a Loosen the thumbscrews and open the hinges completely ...

Страница 23: ...age CAUTION When removing and lifting the rear cage always grasp the handholds as far forward as possible The front end of the rear cage is heavy and the handholds provide a more balanced location to distribute the weight of the cage during lifting CAUTION When removing the rear cage and midplane assembly the connectors on the midplane assembly are susceptible to damage Use caution to avoid damage...

Страница 24: ...osure on a flat sturdy surface to support the enclosure 4 Install the rear cage into the enclosure Installing the rear cage into the enclosure on page 28 Rack installation CAUTION Always plan the rack installation so that the heaviest item is on the bottom of the rack Install the heaviest item first and continue to populate the rack from the bottom to the top NOTE Up to four 10U enclosures can be ...

Страница 25: ...rails recommended for that enclosure NOTE Four cage nuts and four clip nuts are included with the enclosure Cage nuts should be used in racks with square holes Clip nuts should be used in racks with round holes When installing multiple enclosures install the rack rails and cage or clip nuts for one enclosure and then install the enclosure Repeat for each additional enclosure Installing the rack ra...

Страница 26: ...5 kg 78 lb The empty rear cage weighs 23 2 kg 51 lb WARNING Always use at least two people to lift an enclosure into the rack If the enclosure is being loaded into the rack above chest level a third person must assist with aligning the enclosure with the rails while the other two people support the weight of the enclosure To install the enclosure into the rack 1 At the front of the rack lift and a...

Страница 27: ... the enclosure on page 28 5 Repeat the procedure for the remaining enclosures NOTE Up to four 10U enclosures can be installed in a 42U rack If you are installing more than one enclosure install the first enclosure in the bottom of the rack and then install additional enclosures by moving up the rack with each subsequent enclosure Plan rack installation carefully because it is difficult to change t...

Страница 28: ...ely 2 Position the rear cage at the rear of the enclosure and align the rear cage guiding fins with the guiding groove in the rack rails 3 Slide the rear cage fully into the enclosure CAUTION Do not touch or bump rear cage connector pins when installing the rear cage into the enclosure ...

Страница 29: ... Enclosure is equipped with a three phase power configuration six power supplies are required Single phase configurations can have fewer than six power supplies Install the power supplies based on the total number of supplies needed Two power supplies Bays 1 and 4 Three power supplies Bays 1 2 and 4 Four power supplies Bays 1 2 4 and 5 Five power supplies Bays 1 2 3 4 and 5 Six power supplies All ...

Страница 30: ...power supply 1 Slide the HP BladeSystem Insight Display to the right or left to gain access to all power supply bays 2 Open the power supply bracket 3 Insert the power supply into the enclosure and then close the bracket Check the power supply LEDs on page 13 to determine the status of the power supply To calculate how many power supplies are needed see the HP BladeSystem Power Sizer http www hp c...

Страница 31: ...tors on the server blades Item Description 1 Blade Zone 1 2 Blade Zone 2 3 Blade Zone 3 4 Blade Zone 4 Storage blades and tape blades can be installed in the same quadrant as both full height and half height blades A bracket ships with each SB40c Storage Blade that allows a half height blade to be mounted on top of the storage blade The lower tape or storage blade cannot be removed without first r...

Страница 32: ...Installation 32 1 Remove the blank 2 Remove the three adjacent blanks 3 Remove the device bay shelf Removing a device bay shelf on page 34 4 Remove the connector covers ...

Страница 33: ...stallation 6 Install the blade CAUTION To prevent improper cooling and thermal damage do not operate the blade or the enclosure unless all drive and device bays are populated with either a component or a blank 7 Install blanks in any empty bays ...

Страница 34: ...Installation 34 Removing a device bay shelf 1 Remove the blank 2 Slide the device bay shelf locking tab to the left to open it ...

Страница 35: ...shelf to disengage the three tabs from the divider wall and then remove it from the enclosure Creating a full height device bay blank 1 Obtain the coupler plate o If you are using a device bay blank that came with the enclosure the coupler plate can be found with the contents of the full height device shipping box o If you are using a device bay blank that you purchased as an option remove the cou...

Страница 36: ...blank and then slide the coupler plate back until it snaps into place 3 Fit the slots on the bottom of the second blank on to the tabs on the coupler plate and then slide the second blank forward until it snaps in place 4 Install the full height blank into the device bay ...

Страница 37: ...ht blade 1 Remove the blank 2 Install the device bay shelf if applicable 3 Install the blade in the empty bay Installing a device bay shelf You must install the device bay shelf to support half height devices To install the device bay shelf ...

Страница 38: ...Installation 38 1 Remove the full height blade storage blade or device bay blank 2 To unlock device bay shelf locking tab slide it to the left ...

Страница 39: ... sure that all five tabs three on the left side of the shelf and two on the right side of the shelf are fully engaged before sliding the shelf forward to complete the installation Failure to do so can cause damage to server blade connectors during installation 4 Align the two tabs on the right edge of the device bay shelf with the openings and slide the device bay shelf into the enclosure to lock ...

Страница 40: ...gurations are possible This section offers two possible configurations Accessing a server blade with local KVM For this configuration a USB hub is not necessary To connect additional devices use a USB hub CAUTION Before disconnecting the SUV cable from the connector always squeeze the release buttons on the sides of the connector Failure to do so can result in damage to the equipment 1 Connect the...

Страница 41: ...te drive and or USB CD ROM drive to the blade The USB hub provides additional connections Use the following configuration when configuring a blade or loading software updates and patches from a USB CD DVD ROM or a USB diskette drive 1 Connect the HP c Class Blade SUV cable to the blade 2 Connect the video connector to a monitor 3 Connect a USB hub to one USB connector 4 Connect the following to th...

Страница 42: ...r of blades installed in the enclosure Four fan configuration Fan bays 4 5 9 and 10 are used to support a maximum of two devices located in device bays 1 2 9 or 10 Only two device bays can be used with four fans Six fan configuration Fan bays 3 4 5 8 9 and 10 are used to support devices in device bays 1 2 3 4 9 10 11 or 12 Eight fan configuration Fan bays 1 2 4 5 6 7 9 and 10 are used to support d...

Страница 43: ...ank from the enclosure 2 Slide the fan into the enclosure until it locks in place NOTE When installing a fan in the top row of fan bays orient the fan so that the LED is in the lower right corner When installing a fan in the bottom row of fan bays orient the fan so the LED is in the upper left corner ...

Страница 44: ...Install Onboard Administrator modules based on the total number ordered One Onboard Administrator module Bay 1 Two Onboard Administrator modules Bays 1 and 2 Install an Onboard Administrator blank in an unused Onboard Administrator bay NOTE When two Onboard Administrator modules are installed the module installed in Bay 1 is active and the module installed in Bay 2 is redundant To install an Onboa...

Страница 45: ...rator tray and close the handle When the Onboard Administrator module is fully inserted it locks into place Attaching components to the HP c7000 Onboard Administrator with KVM For local access to the enclosure 1 Connect a monitor 1 to the VGA connector 6 on the HP Onboard Administrator with KVM 2 Connect a USB hub 4 to the USB connector 5 on the HP Onboard Administrator with KVM ...

Страница 46: ...3 on the HP Onboard Administrator with KVM 2 Connect a CAT5 cable 1 to the KVM interface adapter 2 and an optional HP Console Switch 5 Installing interconnect modules There are eight single wide interconnect bays in the enclosure Interconnect bays 1 and 2 are reserved for Ethernet switches Installation into the remaining interconnect bays depends on the type of mezzanine card installed in the serv...

Страница 47: ... will not function NOTE For more information on how and where to install mezzanine cards see the server specific user guide To install an interconnect module 1 Remove the interconnect blank if applicable 2 If you are installing a double wide interconnect module remove the interconnect bay dividers Removing interconnect bay dividers on page 55 3 Install the interconnect module and close the release...

Страница 48: ...orts are 10 Gb Ethernet 10 GbE interconnect modules Gen8 servers have FlexibleLOM adapters that have the same port mapping as the previous generation server blade Embedded NICs NOTE 1x and 2x port mezzanine cards interface with single wide interconnect modules 4x port mezzanine cards interface with double wide interconnect modules The term 1x 2x refers to the number of interconnect lanes per port ...

Страница 49: ... port Comments Embedded NIC NIC 1 NIC 2 1 Port N 2 Port N One or two single wide Ethernet interconnect modules Mezzanine slot 1 1x or 2x cards 1x 2x port 1 1x 2x port 2 3 Port N 4 Port N One single wide interconnect module Four port cards will only connect the first two ports Mezzanine slot 1 4x cards 4x port 1 3 Port N One double wide interconnect module Only port 1 of a two port card will be con...

Страница 50: ...wo single wide interconnect modules Mezzanine slot 2 4x cards 4x port 1 4x port 2 5 Port N 7 Port N One or two double wide interconnect modules Connectivity to interconnect bays 7 and 8 is only available with four port mezzanine cards or port 2 of 4x card in Mezzanine slot 2 Mapping full height blades The following table lists the available configurations for full height devices installed in devic...

Страница 51: ...rt 4 5 Port N 6 Port N 7 Port N 8 Port N Up to four single wide interconnect modules Mezzanine slot 2 4x cards 4x port 1 4x port 2 5 Port N 7 Port N One or two double wide interconnect modules Mezzanine slot 3 1x or 2x cards 1x 2x port 1 1x 2x port 2 1x 2x port 3 1x 2x port 4 7 Port N 8 8 Port N 8 5 Port N 8 6 Port N 8 Up to four single wide interconnect modules Mezzanine slot 3 4x cards 4x port 1...

Страница 52: ...6 Port N Server B Embedded NIC NIC 1 ENET 1 NIC 2 ENET 2 2 Port N 4 Port N Server B Mezzanine Port 1 Port 2 7 Port N 8 Port N Interconnect device mapping for AMC Telco I O expansion blades The following table lists the available configurations for AMC Telco I O expansion blades installed in device bay N 1 16 Connection Port number Connects to interconnect bay port AMC Embedded 1 Port 1 Port 2 Port...

Страница 53: ...module in the bay corresponding to the embedded NIC or mezzanine signals Interconnect bay identification Bay to bay crosslinks Four trace SerDes signals between adjacent bays are provided in the enclosure midplane to permit bay to bay communications Interconnect modules can only connect horizontally ...

Страница 54: ...n mezzanine connector 3 The Onboard Administrator disables the device bay crosslinks when they cannot be used such as when two server blades reside in adjacent device bays Interconnect bay crosslinks Interconnect bay crosslinks are wired between adjacent interconnect bay pairs You can enable these signals to provide module to module connections such as Ethernet crosslink ports between matching swi...

Страница 55: ... bay divider press the release tab and pull the interconnect bay divider out of the enclosure Installing interconnect bay dividers The enclosure ships with interconnect bay dividers installed The interconnect bay dividers must be installed to use single wide interconnect modules To reinstall an interconnect bay divider align the interconnect bay divider with the rail and slide the divider into the...

Страница 56: ...cted at the source before beginning any power connections to the power bus bars or power bus box WARNING Be sure that all circuit breakers are locked in the off position before connecting any power components To cable the system 1 Connect the Onboard Administrator modules 2 Connect the network cables to the interconnect modules See the documentation that ships with the interconnect modules or the ...

Страница 57: ... the KVM menu or Onboard Administrator CLI connect a VGA monitor or rack KVM monitor for enclosure KVM 5 Enclosure link down port Connects to the enclosure link up port on the enclosure below with a CAT5 patch cable 6 Enclosure link up port and service port Connects to the enclosure link down port on the enclosure above with a CAT5 patch cable On a stand alone enclosure or the top enclosure in a s...

Страница 58: ...p Class enclosure link ports To link the enclosures use a standard Category 5 CAT5 patch cable to connect the enclosure link down port on the first enclosure to the enclosure link up port on the second enclosure Cabling a PC to the enclosure service port A PC can be temporarily connected to the enclosure to access the Onboard Administrator modules iLO and interconnect modules with Ethernet managem...

Страница 59: ... Service IP address found in the Enclosure Info screen in step 2 4 Log into the Onboard Administrator For more information on using Onboard Administrator see the HP BladeSystem Onboard Administrator User Guide Cabling the network to the enclosure Cable the interconnect modules to the enclosure See Mapping to interconnect ports on page 48 and the supporting documentation that came with your interco...

Страница 60: ...o the AC power source or to an installed power distribution unit PDU 4 Turn on the AC circuit breakers that power the power cables installed in the enclosure 5 Locate the power retention bracket that came with the enclosure 6 Verify that the power cord retention tabs are on the correct side o On the left side To install the power cord retention bracket on the left side of the enclosure ensure the ...

Страница 61: ...power cord overmold and then squeeze each snap clamp closed When powering this enclosure with an HP Intelligent Power Distribution Unit you must connect the HP Single Phase Intelligent Power Module to HP Onboard Administrator 1 and HP Onboard Administrator 2 Connect the provided USB cables to the USB connectors available on the components When the enclosure powers up for the first time it might ta...

Страница 62: ...isplay installation steps on page 65 using the Insight Display PDU installation The PDU can be installed in either a 1U or a 0U configuration For more information about installing the PDU in the rack see the installation instructions that came with the PDU IMPORTANT Rack based single phase PDUs cannot be used with a three phase power configuration IMPORTANT Total VA load of the attached enclosures...

Страница 63: ...Cabling and powering up the enclosure 63 2 Connect the AC power cables to the installed PDU 3 Power up the enclosure Powering up the enclosure on page 59 ...

Страница 64: ...y the Onboard Administrator The time it takes to complete initialization depends on the number of blades configured in the enclosure For example a full enclosure of 16 blades might take 5 minutes to power up while an enclosure with fewer blades might take less time Server blades are powered up incrementally starting from device bay 1 When first initialized the Onboard Administrator programs the me...

Страница 65: ...ivity the Insight Display background flashes amber indicating an error or alert condition exists If the enclosure UID is on and an error or alert condition exists the Insight Display illuminates blue because the enclosure UID takes priority over the alert Pressing any button on the Insight Display reactivates the screen Dark no power The Insight Display has a 2 minute inactivity period If no actio...

Страница 66: ...propriate value navigate the cursor to Accept and press the OK button to return to the Enclosure Settings menu Repeat this step until all options on the Enclosure Settings menu are accurate TIP Select the icon to access detailed help information about each setting or topic TIP Within any menu option navigate the cursor to What is This and press the OK button to view additional information about ea...

Страница 67: ... _ and is used to signal the end of the name NOTE Do not use the symbol in the middle of a text field Entries in text fields will be truncated to the last character before the symbol TIP Select Clear from the navigation bar to quickly clear entries in text fields up to the symbol Rack Name The default setting is UnnamedRack The accepted character values are 0 9 A Z a z _ and is used to signal the ...

Страница 68: ...ely You can enter those Onboard Administrator module IP addresses before you send the settings to adjacent enclosures You can return to the Enclosure Settings menu after the Installation Wizard completes to change the Onboard Administrator module IP addresses if necessary 7 Navigate the cursor to Accept and press the OK button The Check Installation and Cables screen appears 8 Verify all component...

Страница 69: ...on errors see Insight Display errors on page 80 All configuration errors prevent the operation of the enclosure and should be corrected immediately 11 Open a browser and connect to the active Onboard Administrator module using the Onboard Administrator IP address that was configured during the Insight Display installation wizard process 12 Enter the user name and password from the tag supplied wit...

Страница 70: ...n 2 30 and later KVM Menu This option is available if the enclosure supports KVM TIP Within any menu option navigate the cursor to What is This and press the OK button to view additional information about each setting option or alert The navigation bar contains options to Navigate forward and backward through alert screens Return to the main menu Accept changes to current settings Cancel changes t...

Страница 71: ...erts display first if one exists followed by caution alerts When the enclosure is operating normally the Health Summary screen displays green The bright green rectangles are components that are installed and on A light green rectangle represents a component that is installed but powered off with no errors The only option active on the navigation bar is Back to Main Menu Select Back to Main Menu an...

Страница 72: ...play 72 Select View Alert and press the OK button to display the errors Select Details to view the details of the error In the following example the blade in bay 5 and the interconnect module in slot 3 have a configuration error ...

Страница 73: ...e Name Rack Name Insight Display PIN TIP Set a PIN to protect the enclosure settings from changes Navigate the cursor to a setting or to the and press OK to change the setting or get help on that setting Enclosure Info screen The Enclosure Info screen displays information about the enclosure including Active OA IP address Active OA Service IP address Current health status of the enclosure Current ...

Страница 74: ...he Blade or Port Info screen displays information about a specific blade On the first screen select the blade number then press the OK button Select Blade Info or Port Info and press the OK button To view information about the blade select Blade Info and press the OK button ...

Страница 75: ... particular port numbers on the interconnect modules The following Port Info screen shows a configuration error There is a mismatch between the mezzanine card and interconnect module Interconnect bay 3 contains a Fibre Channel interconnect module Mezzanine 1 on the blade is a gigabit Ethernet which does not match the technology of the interconnect module Therefore an error displays Turn Enclosure ...

Страница 76: ... on the rear enclosure UID LED and changes the color of the Insight Display screen to blue Selecting Turn Enclosure UID Off from the main menu turns off the rear enclosure UID LED and changes the color of the Insight Display screen to the current condition Insight Display overview on page 65 ...

Страница 77: ... to an enclosure Insight Display The technician uses the Insight Display buttons to select from a set of prepared responses or dials in a custom response message on the line To send a response back to the Administrator navigate the cursor to Send then press the OK button The Chat Mode screen has top priority in the Insight Display and will remain on the screen until Send is selected The technician...

Страница 78: ...e Troubleshooting Guide provides procedures and solutions for troubleshooting HP BladeSystem c Class enclosures This guide explains how to use the Insight Display to troubleshoot enclosures and it includes a flowchart to help you navigate the troubleshooting process To view the guide see the HP website http www hp com support BladeSystem_Enclosure_TSG_en Important safety information Familiarize yo...

Страница 79: ...ystem Warnings and cautions WARNING Only authorized technicians trained by HP should attempt to repair this equipment All troubleshooting and repair procedures are detailed to allow only subassembly module level repair Because of the complexity of the individual boards and subassemblies no one should attempt to make repairs at the component level or to make modifications to any printed wiring boar...

Страница 80: ...er initial powerup and configuration see the HP BladeSystem Onboard Administrator User Guide for information The following types of errors can occur when installing and configuring the enclosure Power errors on page 80 Cooling errors on page 81 Location errors on page 81 Configuration errors on page 81 Device failure errors on page 81 When the enclosure UID LED is off the Insight Display is illumi...

Страница 81: ...t into the correct bay The Insight Display will indicate the correct bay number Configuration errors Configuration errors can occur if the interconnect modules are installed in the wrong bays or if mezzanine cards are installed in the wrong connectors in the blade Configuration errors can occur on blades and interconnect modules To correct a configuration error 1 Use the arrow buttons to navigate ...

Страница 82: ... 2 Review and complete the corrective action suggested by the Insight Display In most cases you must remove the failed component to clear the error 3 Replace the failed component with a spare if applicable NOTE If the device failure error is an AC power input failure error you must have the failed AC input repaired to clear the error ...

Страница 83: ...l name and number Product identification number Applicable error messages Add on boards or hardware Third party hardware or software Operating system type and revision level HP contact information For United States and worldwide contact information see the Contact HP website http www hp com go assistance In the United States To contact HP by phone call 1 800 334 5144 For continuous quality improve...

Страница 84: ...selfrepair Réparation par le client CSR Les produits HP comportent de nombreuses pièces CSR Customer Self Repair réparation par le client afin de minimiser les délais de réparation et faciliter le remplacement des pièces défectueuses Si pendant la période de diagnostic HP ou ses partenaires ou mainteneurs agréés détermine que la réparation peut être effectuée à l aide d une pièce CSR HP vous l env...

Страница 85: ...ento di costo solo in alcune zone In caso di necessità si può richiedere l assistenza telefonica di un addetto del centro di supporto tecnico HP Nel materiale fornito con una parte di ricambio CSR HP specifica se il cliente deve restituire dei componenti Qualora sia richiesta la resa ad HP del componente difettoso lo si deve spedire ad HP entro un determinato periodo di tempo generalmente cinque 5...

Страница 86: ...o socios de servicio de HP identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR HP le enviará dicho componente directamente para que realice su sustitución Los componentes CSR se clasifican en dos categorías Obligatorio componentes para los que la reparación por parte del usuario es obligatoria Si solicita a HP que realice la sustitución de estos componentes ten...

Страница 87: ...n in de geïllustreerde onderdelencatalogus aangemerkt met Nee Afhankelijk van de leverbaarheid en de locatie worden CSR onderdelen verzonden voor levering op de eerstvolgende werkdag Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden aangeboden indien dit mogelijk is gezien de locatie Indien assistentie gewenst is belt u een HP Service Partner om via de telefoon technische ond...

Страница 88: ...horas pode ser feita mediante uma taxa adicional Se precisar de auxílio entre em contato com o Centro de suporte técnico da HP para que um técnico o ajude por telefone A HP especifica nos materiais fornecidos com a peça CSR de reposição se a peça com defeito deve ser devolvida à HP Nos casos em que isso for necessário é preciso enviar a peça com defeito à HP dentro do período determinado normalmen...

Страница 89: ...Support and other resources 89 ...

Страница 90: ...Support and other resources 90 ...

Страница 91: ... to bear a label indicating the interference potential of the device as well as additional operating instructions for the user FCC rating label The FCC rating label on the device shows the classification A or B of the equipment Class B devices have an FCC logo or ID on the label Class A devices do not have an FCC logo or ID on the label After you determine the class of the device refer to the corr...

Страница 92: ...cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For questions regarding this product contact us by mail or telephone Hewlett Packard Company P O Box 692000 Mail Stop 530113 Houston Texas 77269 2000 1 800 HP INVENT 1 800 474 6836 For continuous quality improvement calls may be recorded or monitored For ques...

Страница 93: ...thin the product documentation or at the following HP website http www hp eu certificates type the product number in the search field Compliance is indicated by the CE marking as shown below Where applicable for telecommunications products a 4 digit notified body number may follow it as a suffix Please refer to the regulatory label provided on the product The point of contact for regulatory matter...

Страница 94: ...Regulatory compliance notices 94 Japanese notice BSMI notice Korean notice Class A equipment Class B equipment ...

Страница 95: ...erein Allow only HP Authorized Service technicians to repair the unit The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration implemented regulations for laser products on August 2 1976 These regulations apply to laser products manufactured from August 1 1976 Compliance is mandatory for products marketed in the United States Battery replacement notice WARNING Th...

Страница 96: ...res dry battery manufacturing or importing firms in accordance with Article 15 of the Waste Disposal Act to indicate the recovery marks on the batteries used in sales giveaway or promotion Contact a qualified Taiwanese recycler for proper battery disposal Power cord statement for Japan ...

Страница 97: ...tic sensitive component or assembly Grounding methods to prevent electrostatic discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance ...

Страница 98: ...e ICPM Insight Control Power Management IEC International Electrotechnical Commission iLO Integrated Lights Out PDU power distribution unit RETMA Radio Electronics Television Manufacturers Association rack spacing SIM Systems Insight Manager TMRA recommended ambient operating temperature UID unit identification UPS uninterruptible power system ...

Страница 99: ...Acronyms and abbreviations 99 USB universal serial bus ...

Страница 100: ...oviding documentation that meets your needs To help us improve the documentation send any errors suggestions or comments to Documentation Feedback mailto docsfeedback hp com Include the document title and part number version number or the URL when submitting your feedback ...

Страница 101: ...2 14 components identification 12 14 components installation 29 45 components Onboard Administrator 18 19 45 configuration errors 81 configuration fan 42 configurations power 59 configuring the enclosure with HP BladeSystem Insight Display 65 contacting HP 83 cooling errors 81 creating a full height device bay blank 35 critical alerts 69 70 80 crosslinks bay to bay 53 54 CSR customer self repair 8...

Страница 102: ...losure Settings 73 Insight Display screen Health Summary 70 Insight Display screen Turn Enclosure UID On Off 75 Insight Display screen View User Note 77 installation errors 81 installation overview 6 21 installation rack 24 installation rack free 8 24 installing fans 42 installing interconnect bay dividers 55 installing interconnect modules 46 installing Onboard Administrator modules 44 installing...

Страница 103: ...rack installation 24 26 rack options 8 rack stability 8 79 rack template 25 rack warnings 8 79 rack free environment requirements 8 rack free installation 8 24 rails installing 25 rear cage installing 28 rear cage removing 21 rear components 16 regulatory compliance identification numbers 91 regulatory compliance notices 91 93 96 removing interconnect bay dividers 55 requirements airflow 8 10 requ...

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