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Setup and Installation Guide
www.hp.com
D-21
Troubleshooting
Problems After Initial Boot
Once your Blade PC has passed POST, you may still encounter
errors, such as an inability to load your operating system. Use Table
D-14 to troubleshoot Blade PC installation problems that occur after
the initial boot.
You can access information on service and support upgrades by
visiting the following website:
www.hp.com/go/bizsupport
Table D-14: Problems After Initial Boot
Problem
Possible Cause
Possible Solution
You cannot install the
operating system.
You cannot access the network.
Be sure that the NIC link LED on the
front of the Blade PC is green or
blinking green. If not, check the
network connections on the rear of
the system.
You cannot access the PXE
desktop.
Be sure that you are connected to the
network through NIC A (PXE enabled
by default), and that the link LED is
green or blinking green.
You cannot boot an
installed operating
system.
The boot order is incorrect.
Go into Computer Setup and change
the boot order.
The hard drive has failed.
Look for error messages to determine
if a hard drive has failed.
Contact HP or your authorized
service provider for replacement
parts and service.
The operating system image has
corrupted.
Look for error messages to determine
if the operating system image has
corrupted.
Re-install the operating system.