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7

Backup and recovery

●

Restore

●

Creating restore media

●

Performing a system restore

●

Backing up and recovering your information

Your computer includes tools provided by the operating system and HP to help you safeguard your
information and restore it if ever needed.

This chapter provides information on the following topics:

●

Creating a set of recovery discs or a recovery flash drive (HP Recovery Manager software feature)

●

Performing a system restore (from the partition, recovery discs, or a recovery flash drive)

●

Backing up your information

●

Recovering a program or driver

40

Chapter 7   Backup and recovery

Содержание 649932-001

Страница 1: ...Getting Started HP Notebook ...

Страница 2: ...e for technical or editorial errors or omissions contained herein First Edition April 2011 Document Part Number 649932 001 Product notice This guide describes features that are common to most models Some features may not be available on your computer Software terms By installing copying downloading or otherwise using any software product pre installed on this computer you agree to be bound by the ...

Страница 3: ...other hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact with the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for ...

Страница 4: ...iv Safety warning notice ...

Страница 5: ...kWeb 14 4 Networking Using an Internet service provider ISP 16 Connecting to a wireless network 16 Connecting to an existing WLAN 17 Setting up a new WLAN network 17 Configuring a wireless router 18 Protecting your WLAN 18 5 Keyboard and pointing devices Using the keyboard 20 Using the action keys 20 Using the hotkeys 21 Using pointing devices 22 Setting pointing device preferences 22 Using the To...

Страница 6: ... 39 Cleaning the TouchPad and keyboard 39 7 Backup and recovery Restore 41 Creating restore media 41 Performing a system restore 42 Restoring using the dedicated recovery partition select models only 42 Restoring using the restore media 43 Changing the computer boot order 44 Backing up and recovering your information 44 Using Windows Backup and Restore 45 Using Windows system restore points 46 Whe...

Страница 7: ...tes For more information refer to the HP Notebook Reference Guide For instructions on accessing this guide refer to Finding information on page 2 Get to know your computer Learn about your computer features Refer to Getting to know your computer on page 4 and Keyboard and pointing devices on page 19 for additional information Create recovery discs or a recovery flash drive Recover the operating sy...

Страница 8: ...to maximize battery life How to use the multimedia features of the computer How to protect the computer How to care for the computer How to update the software Help and Support To access Help and Support select Start Help and Support NOTE For country or region specific support go to http www hp com support select your country or region and follow the on screen instructions Operating system informa...

Страница 9: ...Warranty information You can find the expressly provided HP Limited Warranty applicable to your product in the start menu on your PC and or in the CD DVD provided in the box For some countries regions a printed HP Limited Warranty is provided in the box In countries regions where the warranty is not provided in printed format you may request a printed copy from http www hp com go orderdocuments or...

Страница 10: ...tom Top TouchPad Component Description 1 TouchPad light Turns the TouchPad on and off Quickly double tap the TouchPad light to turn the TouchPad on and off 2 TouchPad zone Moves the pointer and selects or activates items on the screen 4 Chapter 2 Getting to know your computer ...

Страница 11: ...onent Description 1 TouchPad light Amber The TouchPad is off Off The TouchPad is on 2 Caps lock light White Caps lock is on Off Caps lock is off 3 Mute light Amber Computer sound is off Off Computer sound is on 4 Wireless light White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on Amber All wireless devices are off Top 5 ...

Страница 12: ... exit Sleep When the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings select Start Control Panel System and Security Power Options or refer to the HP Notebook Reference G...

Страница 13: ...ions when pressed in combination with a function key the num lk key or the esc key 3 Windows logo key Displays the Windows Start menu 4 Windows applications key Displays a shortcut menu for items beneath the pointer 5 Function keys Execute frequently used system functions when pressed in combination with a function key the num lk key or the esc key Top 7 ...

Страница 14: ...Front Component Description Speakers Produce sound 8 Chapter 2 Getting to know your computer ...

Страница 15: ...f personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices NOTE When a device is connected to the jack the computer speakers are disabled NOTE A 4 conductor audio jack plug headphone with microphone is needed in order to use the microphone function 3 USB ports 2 Connect optional US...

Страница 16: ...fan to cycle on and off during routine operation 4 Hard drive light Blinking white The hard drive is being accessed Amber HP ProtectSmart Hard Drive Protection has temporarily parked the hard drive NOTE For information on HP ProtectSmart Hard Drive Protection refer to the HP Notebook Reference Guide 5 Power light White The computer is on Blinking white The computer is in the Sleep state Off The co...

Страница 17: ...rds video and captures still photographs To use the webcam select Start All Programs Cyberlink YouCam Cyberlink YouCam 5 Internal microphone Records sound The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Env...

Страница 18: ...Releases the battery from the battery bay 3 SIM slot select models only Supports a wireless subscriber identity module SIM The SIM slot is located inside the battery bay 4 Service cover Remove to access the hard drive and memory components 12 Chapter 2 Getting to know your computer ...

Страница 19: ...uickWeb Home screen includes the following features Web browser Search and browse the Internet and create links to your favorite Web sites Skype Communicate using Skype an application that uses voice over Internet protocol VoIP Skype lets you make conference calls or have video chats with one or more people at a time You can also make long distance phone calls to land lines Widgets Start using wid...

Страница 20: ...Key Behavior QuickWeb key or QuickWeb button on select models When the computer is off or in Hibernation opens HP QuickWeb When the computer is in Microsoft Windows opens the default Web browser When the computer is in HP QuickWeb opens the default Web browser NOTE If your computer does not have HP QuickWeb software the key does not perform any action or function NOTE For more information refer to...

Страница 21: ...er may support one or both of the following types of Internet access Wireless For mobile Internet access you can use a wireless connection Refer to Connecting to an existing WLAN on page 17 or Setting up a new WLAN network on page 17 Wired You can access the Internet by connecting to a wired network For information on connecting to a wired network refer to the HP Notebook Reference Guide 15 ...

Страница 22: ...reen instructions Windows Connect to the Internet Wizard You can use the Windows Connect to the Internet Wizard to connect to the Internet in any of these situations You already have an account with an ISP You do not have an Internet account and want to select an ISP from the list provided within the wizard The list of ISP providers is not available in all regions You have selected an unlisted ISP...

Страница 23: ...SL or cable 1 and high speed Internet service purchased from an Internet service provider ISP A wireless router purchased separately 2 Your new wireless computer 3 NOTE Some modems have a built in wireless router Check with your ISP to determine what type of modem you have The illustration shows an example of a completed WLAN network installation that is connected to the Internet As your network g...

Страница 24: ...ew network Then follow the on screen instructions NOTE It is recommended that you initially connect your new wireless computer to the router by using the network cable provided with the router When the computer successfully connects to the Internet you can disconnect the cable and then access the Internet through your wireless network Protecting your WLAN When you set up a WLAN or access an existi...

Страница 25: ...5 Keyboard and pointing devices Using the keyboard Using pointing devices 19 ...

Страница 26: ... specialists f2 Decreases the screen brightness level incrementally when you hold down this key f3 Increases the screen brightness level incrementally when you hold down this key f4 Switches the screen image among display devices connected to the system For example if a monitor is connected to the computer pressing this key alternates the screen image from computer display to monitor display to si...

Страница 27: ...reless connection a wireless network must also be set up Using the hotkeys A hotkey is a combination of the fn key 1 and one of the function keys 2 To use a hotkey Briefly press the fn key and then briefly press the second key of the hotkey combination NOTE When Action Key Mode is enabled in Setup Utility it is not necessary to press the fn key to activate the hotkey Action Key Mode is enabled by ...

Страница 28: ...ys the previous track of an audio CD or the previous section of a DVD or a BD fn f7 Plays pauses or resumes an audio CD a DVD or a BD fn f8 Plays the next track of an audio CD or the next section of a DVD or a BD fn f9 Decreases speaker volume fn f10 Increases speaker volume fn f11 Mutes or restores speaker sound fn f12 Turns the wireless feature on or off NOTE This hotkey does not establish a wir...

Страница 29: ...ide your finger up or down over the lines NOTE If you are using the TouchPad to move the pointer you must lift your finger off the TouchPad before moving it to the scroll zone Simply sliding your finger from the TouchPad to the scroll zone does not activate the scrolling function Turning the TouchPad on and off To turn the TouchPad on and off quickly double tap the TouchPad light NOTE The TouchPad...

Страница 30: ...Navigating To move the pointer slide one finger across the TouchPad in the direction you want the pointer to go 24 Chapter 5 Keyboard and pointing devices ...

Страница 31: ...far right of the taskbar 2 Right click the Synaptics Pointing Device icon in the notification area at the far right of the taskbar and then click TouchPad Properties 3 Click a gesture to activate the demonstration To turn the gestures on and off 1 Click the Show hidden icons icon in the notification area at the far right of the taskbar 2 Right click the Synaptics Pointing Device icon in the notifi...

Страница 32: ...lling speed is controlled by finger speed NOTE Two finger scrolling is enabled at the factory Pinching Zooming Pinching allows you to zoom in or out on images or text Zoom in by placing two fingers together on the TouchPad and then moving them apart Zoom out by placing two fingers apart on the TouchPad and then moving them together NOTE Pinching zooming is enabled at the factory 26 Chapter 5 Keybo...

Страница 33: ...refinger around the anchored finger in a sweeping motion moving from 12 o clock to 3 o clock To reverse the rotation move your right forefinger from 3 o clock to 12 o clock NOTE Rotating must be done within the TouchPad zone NOTE Rotating is disabled at the factory You can change the settings to enable rotating Using pointing devices 27 ...

Страница 34: ...serting or removing the battery NOTE For additional information on using the battery refer to the HP Notebook Reference Guide To insert the battery 1 Turn the computer upside down on a flat surface with the battery bay toward you 2 Insert the battery into the battery bay until it is seated The battery release latch automatically locks the battery into place To remove the battery 28 Chapter 6 Maint...

Страница 35: ...loss of information save your work and initiate Hibernation or shut down the computer through Windows before removing the battery 1 Turn the computer upside down on a flat surface 2 Slide the battery release latch 1 to release the battery 3 Remove the battery from the computer 2 Inserting or removing the battery 29 ...

Страница 36: ...e whether the computer is off or in Hibernation turn the computer on by pressing the power button Then shut down the computer through the operating system Removing the hard drive 1 Save your work and shut down the computer 2 Disconnect all external devices connected to the computer 3 Unplug the power cord from the AC outlet 4 Turn the computer upside down on a flat surface and remove the battery 5...

Страница 37: ...6 Disconnect the hard drive connector 1 and remove the four hard drive screws 2 7 Lift the hard drive out of the hard drive bay Replacing or upgrading the hard drive 31 ...

Страница 38: ...nto the hard drive bay 2 Insert and tighten the four hard drive screws 1 and connect the hard drive connector 2 3 Reinstall the service cover by inserting the cover at an angle 1 4 Align the snap locations on the service cover 32 Chapter 6 Maintenance ...

Страница 39: ...e right center left of the service cover until all hooks snap into place 7 Replace the battery 8 Turn the computer right side up and then reconnect external power and external devices 9 Turn on the computer Replacing or upgrading the hard drive 33 ...

Страница 40: ...the new memory module in the slot labeled SODIMM1 NOTE To use a dual channel configuration when adding a second memory module be sure that both memory modules are identical To add or replace a memory module CAUTION To prevent information loss or an unresponsive system Shut down the computer before adding or replacing memory modules Do not remove a memory module while the computer is on in the Slee...

Страница 41: ...module tilts up b Grasp the edge of the memory module 2 and then gently pull the memory module out of the memory module slot CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module To protect a memory module after removal place it in an electrostatic safe container 8 Insert a new memory module Adding or replacing memo...

Страница 42: ...ment press the module 2 into the memory module slot until it is seated c Gently press the memory module 3 down applying pressure to both the left and right edges of the memory module until the retention clips snap into place CAUTION To prevent damage to the memory module be sure that you do not bend the memory module 9 Lower the regulatory label to cover the memory modules 10 Reinstall the service...

Страница 43: ...he right center left of the service cover until all hooks snap into place 14 Replace the battery 15 Turn the computer right side up and then reconnect external power and external devices 16 Turn on the computer Adding or replacing memory modules 37 ...

Страница 44: ...left side 1 in order to release the cover 2 Gently press the hinged bottom of the rubber tail and pull the RJ 45 cover off of the computer 2 To install the RJ 45 cover 1 Gently press the end of the rubber tail and insert the RJ 45 cover into the computer 1 2 Push on the edge of the RJ 45 cover until it snaps into place 2 38 Chapter 6 Maintenance ...

Страница 45: ...d antistatic wipes or an antistatic screen cleaner Cleaning the TouchPad and keyboard Dirt and grease on the TouchPad can cause the pointer to jump around on the screen To avoid this clean the TouchPad with a damp cloth and wash your hands frequently when using the computer WARNING To reduce the risk of electric shock or damage to internal components do not use a vacuum cleaner attachment to clean...

Страница 46: ...elp you safeguard your information and restore it if ever needed This chapter provides information on the following topics Creating a set of recovery discs or a recovery flash drive HP Recovery Manager software feature Performing a system restore from the partition recovery discs or a recovery flash drive Backing up your information Recovering a program or driver 40 Chapter 7 Backup and recovery ...

Страница 47: ... or the flash drive after setting up the computer for the first time NOTE HP Recovery Manager allows the creation of only one set of recovery discs or one recovery flash drive Handle these discs or flash drive carefully and keep them in a safe place NOTE If your computer does not include an integrated optical drive you can use an optional external optical drive purchased separately to create recov...

Страница 48: ...overy Manager HP Recovery Manager restores only software that was preinstalled at the factory Software not provided with this computer must be downloaded from the manufacturer s Web site or reinstalled from the disc provided by the manufacturer Restoring using the dedicated recovery partition select models only When using the dedicated recovery partition there is an option to back up pictures musi...

Страница 49: ...d then restart the computer or Insert the recovery flash drive into a USB port on your computer and then restart the computer NOTE If the computer does not automatically restart in the HP Recovery Manager the computer boot order needs to be changed 3 Press f9 at system bootup 4 Select the optical drive or the flash drive 5 Follow the on screen instructions Performing a system restore 43 ...

Страница 50: ...ormed if the computer has a virus attack or if any major system components fail In order to correct computer issues a recovery should first be attempted before a system restore is attempted You can back up your information to an optional external hard drive a network drive or discs Back up your system at the following times At regularly scheduled times TIP Set reminders to back up your information...

Страница 51: ...e you start the backup process Allow enough time to complete the backup process Depending on file sizes it may take over an hour To create a backup 1 Select Start Control Panel System and Security Backup and Restore 2 Follow the on screen instructions to schedule and create a backup NOTE Windows includes the User Account Control feature to improve the security of the computer You may be prompted f...

Страница 52: ...odically whenever the computer is functioning optimally NOTE If you revert to a restore point and then change your mind you can reverse the restoration Create a system restore point 1 Select Start Control Panel System and Security System 2 In the left pane click System Protection 3 Click the System Protection tab 4 Follow the on screen instructions Restore to a previous date and time To revert to ...

Страница 53: ...http www hp com go contactHP NOTE For worldwide support click Contact HP worldwide on the left side of the page or go to http welcome hp com country us en wwcontact_us html Here you can Chat online with an HP technician NOTE When technical support chat is not available in a particular language it is available in English E mail HP Customer Support Find HP Customer Support worldwide telephone number...

Страница 54: ...ulatory information about the computer The regulatory label is located under the service cover Wireless certification label or labels select models only Provide information about optional wireless devices and the approval markings of some of the countries or regions in which the devices have been approved for use If your computer model includes one or more wireless devices one or more certificatio...

Страница 55: ...d from a standalone DC power source it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer The computer can operate on DC power within the following specifications Input power Rating Operating voltage and current 18 5 V dc 3 5 A 65W NOTE This product is designed for IT power systems in Norway with phase to phase voltage not exceedin...

Страница 56: ... C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 10 to 90 Nonoperating 5 to 95 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft 50 Chapter 9 Specifications ...

Страница 57: ...itching 22 drive light 10 E esc key identifying 7 external monitor port identifying 9 F f11 42 fn key identifying 7 21 function keys identifying 7 H hard drive installing 32 removing 30 HDMI port identifying 10 headphone audio out jack 9 Help and Support hotkey 22 hotkeys adjusting volume 22 audio CD DVD or BD controls 22 decrease screen brightness 22 description 21 Help and Support 22 increase sc...

Страница 58: ...k jack identifying 9 rotating TouchPad gesture 27 S screen brightness keys 22 screen image switching 22 scrolling TouchPad gesture 26 security cable slot identifying 10 serial number 48 serial number computer 48 service cover 48 service cover identifying 12 setup of WLAN 17 SIM slot identifying 12 slots Digital Media 9 speakers identifying 8 supported discs 41 system recovery 42 system restore poi...

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