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If the drive is not listed, install (or reinstall) the device driver as instructed in the section "A device
driver must be reinstalled."

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Chapter 7 Troubleshooting

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Содержание 4510s - ProBook - Celeron 1.8 GHz

Страница 1: ...Multimedia User Guide ...

Страница 2: ...rvices are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition April 2009 Document Part Number 516613 001 Product notice This user guide describes features that are common to most models Some ...

Страница 3: ...ort 13 Configuring audio for HDMI select models only 14 5 Optical drive Identifying the installed optical drive 15 Using optical discs 16 Playing music 16 Watching a movie 17 Configuring AutoPlay 19 Changing DVD region settings 20 Observing the copyright warning 21 Copying a CD or DVD 22 Creating or burning a CD or DVD 23 Removing a CD DVD or BD 24 6 Webcam Webcam tips 26 Adjusting webcam properti...

Страница 4: ...movie is not visible on an external display 34 The process of burning a disc does not begin or it stops before completion 35 A device driver must be reinstalled 36 Obtaining the latest HP device drivers 36 Obtaining Microsoft device drivers 37 Using SoftPaq Download Manager 37 Index 39 iv ...

Страница 5: ...for listening to music Integrated microphone for recording your own audio Integrated webcam that allows you to capture and share video Preinstalled multimedia software that allows you to play and manage your music movies and pictures Hotkeys that provide fast access to multimedia tasks NOTE Your computer may not include all of the components listed The following sections explain how to identify an...

Страница 6: ...tures still photographs 2 Internal microphone Records sound 3 Speakers 2 Produce sound 4 Audio out headphone jack Produces sound when connected to optional powered stereo speakers headphones ear buds a headset or television audio NOTE When a device is connected to the headphone jack the computer speakers are disabled 5 Audio in microphone jack Connects an optional computer headset microphone stere...

Страница 7: ...rease the volume by moving the slider up or down Click the Mute icon to mute the volume or a Right click the Volume icon in the notification area and then click Open Volume Mixer b In the Speakers column increase or decrease the volume by moving the Volume slider up or down You can also mute the volume by clicking the Mute icon If the Volume icon is not displayed in the notification area follow th...

Страница 8: ...Volume can also be adjusted within some programs 4 Chapter 1 Multimedia features ...

Страница 9: ...edia software Your computer includes preinstalled multimedia software that allows you to play music watch movies and view pictures The following sections provide details about preinstalled multimedia software 5 ...

Страница 10: ...d multimedia software To access your preinstalled multimedia software Select Start All Programs and then open the multimedia program you want to use NOTE Some programs may be located in subfolders 6 Chapter 2 Multimedia software ...

Страница 11: ...en the installation wizard opens follow the on screen instructions 3 Restart the computer if you are prompted to do so NOTE For details about using software included with the computer refer to the software manufacturer s instructions which may be provided with the software on disc or on the manufacturer s Web site Installing multimedia software from a disc 7 ...

Страница 12: ...rd sound using the internal microphone or connect an external microphone Download music from the Internet Create multimedia presentations using audio and images Transmit sound and images with instant messaging programs Stream radio programs select models only or receive FM radio signals Create or burn audio CDs select models only 8 Chapter 3 Audio ...

Страница 13: ... a microphone refer to the information provided with the device For best results remember the following tips Be sure that the device cable is securely connected to the correct jack on your computer Cable connectors are normally color coded to match the corresponding jacks on the computer Be sure to install any drivers required by the external device NOTE A driver is a required program that acts li...

Страница 14: ...ugh connected headphones To check the record functions of the computer follow these steps 1 Select Start All Programs Accessories Sound Recorder 2 Click Record and speak into the microphone Save the file to your desktop 3 Open Windows Media Player and play back the sound NOTE For best results when recording speak directly into the microphone and record sound in a setting free of background noise T...

Страница 15: ...4 Video Your computer enables you to use a variety of video features Watch movies Play games over the Internet Edit pictures and video to create presentations Connect external video devices 11 ...

Страница 16: ...ctor to the computer To connect a display device connect the device cable to the external monitor port NOTE If a properly connected external display device does not display an image press fn f4 to transfer the image to the device Repeatedly pressing fn f4 alternates the screen image between the computer display and the device 12 Chapter 4 Video ...

Страница 17: ...r display or any other supported external display NOTE A Blu ray movie or any protected high definition video content cannot be simultaneously shown on an HDMI device and on another display To connect a video or audio device to the HDMI port 1 Connect one end of the HDMI cable to the HDMI port on the computer 2 Connect the other end of the cable to the video device according to the device manufact...

Страница 18: ...otification area at the far right of the taskbar and then click Playback Devices 2 On the Playback tab click either Digital Output or Digital Output Device HDMI 3 Click Set Default and then click OK To return audio to the computer speakers follow these steps 1 Right click the Speaker icon in the notification area at the far right of the taskbar and then click Playback Devices 2 On the Playback tab...

Страница 19: ...our computer including your optical drive You may have one of the following types of drives DVD ROM Drive DVD RW SuperMulti Double Layer LightScribe Drive Blu ray ROM DVD RW SuperMulti Double Layer LightScribe Drive NOTE Some of the drives listed above may not be supported by your computer Identifying the installed optical drive 15 ...

Страница 20: ...M DVD RW SuperMulti Double Layer LightScribe Drive Yes Yes Yes Yes Double layer discs can store more data than single layer discs However double layer discs burned with this drive may not be compatible with many single layer DVD drivers and players LightScribe discs must be purchased separately LightScribe creates a grayscale image similar to black and white photography CAUTION To prevent possible...

Страница 21: ...ay be interrupted You may see a warning message asking if you want to continue If this message is displayed click No You may need to restart the CD or DVD to resume playback Watching a movie Your optical drive allows you to watch movies from a disc You can also watch high definition movies from a disc if your computer includes an optional Blu ray Disc ROM Drive 1 Turn on the computer 2 Press the r...

Страница 22: ... the disc snaps into place 6 Close the disc tray NOTE After you insert a disc a short pause is normal If you have not selected a media player an AutoPlay dialog box opens It prompts you to select how you want to use the media content 18 Chapter 5 Optical drive ...

Страница 23: ... Use AutoPlay for all media and devices check box is selected 3 Click Choose a default and then select one of the available options for each media type listed NOTE Choose Windows Media Player to play DVDs 4 Click Save NOTE For more information about AutoPlay refer to Help and Support Configuring AutoPlay 19 ...

Страница 24: ...remaining is displayed on the DVD Region tab To change settings through the operating system 1 Select Start Computer System properties 2 In the left pane click Device Manager NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows s...

Страница 25: ...o not write to a disc while the computer is running on battery power Before writing to a disc close all open programs except the disc software you are using Do not copy directly from a source disc to a destination disc or from a network drive to a destination disc Do not use the computer keyboard or move the computer while the computer is writing to a disc The write process is sensitive to vibrati...

Страница 26: ... drive 4 Click Copy at the bottom right of the screen Creator Business reads the source disc and copies the data to a temporary folder on your hard drive 5 When prompted remove the source disc from the optical drive and insert a blank disc into the drive After the information is copied the disc you created is ejected automatically 22 Chapter 5 Optical drive ...

Страница 27: ...layers used in home systems usually do not support all DVD formats Refer to the user guide that came with your DVD player for a list of supported formats An MP3 file uses less space than other music file formats and the process for creating an MP3 disc is the same as the process for creating a data file MP3 files can be played only on MP3 players or on computers with MP3 software installed Do not ...

Страница 28: ...2 Remove the disc 3 from the tray by gently pressing down on the spindle while lifting the outer edges of the disc Hold the disc by the edges and avoid touching the flat surfaces NOTE If the tray is not fully accessible tilt the disc carefully as you remove it 3 Close the disc tray and place the disc in a protective case 24 Chapter 5 Optical drive ...

Страница 29: ...recording or audio recording and save it on your computer hard drive To access the webcam and HP Webcam software select Start All Programs HP Webcam The webcam software enables you to experiment with the following features Video Record and play back webcam video Audio Record and play back audio Streaming video Use with instant message software solutions that support UVC Universal Video Class camer...

Страница 30: ...t version of an instant message program before starting a video conversation The webcam may not work properly across some network firewalls Whenever possible place bright light sources behind the webcam and out of the picture area NOTE For information about using the webcam select Start Help and Support 26 Chapter 6 Webcam ...

Страница 31: ...in an image A higher sharpness setting creates a more defined image a lower sharpness setting creates a softer image Gamma Controls the contrast affecting the mid level grays or midtones of an image Adjusting the gamma of an image allows you to change the brightness values of the middle range of gray tones without dramatically altering the shadows and highlights A lower gamma setting makes grays l...

Страница 32: ...7 Troubleshooting The following sections describe several common issues and resolutions 28 Chapter 7 Troubleshooting ...

Страница 33: ...protective case The computer does not detect the optical drive If Windows does not detect an attached device the device driver software may be missing or corrupted If you suspect that the DVD CD ROM drive is not being detected verify that the optical drive is listed in the Device Manager utility 1 Remove any discs from the optical drive 2 Click Start and type device manager in the Start Search box...

Страница 34: ...If the drive is not listed install or reinstall the device driver as instructed in the section A device driver must be reinstalled 30 Chapter 7 Troubleshooting ...

Страница 35: ...lick No the computer may behave in either of the following ways Playback may resume or The playback window in the multimedia program may close To return to playing the disc click the Play button in your multimedia program to restart the disc In rare cases you may need to exit the program and then restart it Increase system resources Turn off external devices such as printers and scanners Disconnec...

Страница 36: ...ol Panel Play CDs or other media automatically 2 Confirm that the Use AutoPlay for all media and devices check box is selected 3 Click Save A CD DVD or BD should now start automatically when it is inserted into the optical drive 32 Chapter 7 Troubleshooting ...

Страница 37: ...rnet Change the color properties of the desktop 1 Right click on a blank area of the computer desktop and select Personalize Display Settings 2 Set Colors to Medium 16 bit if this setting is not already selected Disconnect external devices such as a printer scanner camera or handheld device A movie stops skips or plays erratically 33 ...

Страница 38: ...ake the external display primary a Right click on a blank area of the computer desktop and select Personalize Display Settings b Specify a primary display and a secondary display NOTE When using both displays the DVD image will not appear on any display designated as the secondary display To get information about a multimedia question not covered in this guide select Start Help and Support 34 Chap...

Страница 39: ...mation about disc types Be sure that the disc is inserted properly Select a slower write speed and try again If you are copying a disc save the information on the source disc to your hard drive before trying to burn the contents to a new disc and then burn from your hard drive Reinstall the disc burning device driver located in the DVD CD ROM drives category in Device Manager The process of burnin...

Страница 40: ...uiring drivers NOTE If you are prompted to restart the computer save all open files and then continue with the restart 7 Reopen Device Manager if necessary and then verify that the drivers are once again listed 8 Try to use your device If uninstalling and reinstalling the default device drivers does not correct the problem you may need to update your drivers using the procedures in the following s...

Страница 41: ...ad SoftPaq Download Manager checks the HP FTP site for updates to the database and software If updates are found they are downloaded and applied automatically To download SoftPaqs 1 Click Start All Programs HP HP SoftPaq Download Manager 2 When the SoftPaq Download Manager opens for the first time a window is displayed asking if you want to show only software for the computer you are using or to s...

Страница 42: ...ne or two SoftPaqs and have a high speed Internet connection click Download Unpack 6 Right click Install SoftPaq in the SoftPaq Download Manager software to install the selected SoftPaqs on the computer 38 Chapter 7 Troubleshooting ...

Страница 43: ...on settings 20 E earbuds 2 external audio devices connecting 9 external monitor port 12 H HDMI port 13 headphone audio out jack 2 headphones 2 I internal microphone identifying 2 issues resolving 28 J jacks audio in microphone 2 audio out headphone 2 M microphone internal 2 monitor connecting 12 movie watching 17 multimedia components identifying 2 multimedia software accessing 6 installing 7 mute...

Страница 44: ...volume mute button 3 volume adjusting 3 W webcam adjusting properties 27 identifying 2 tips 26 using 25 40 Index ...

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