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Страница 1: ...User Guide SUMMARY This guide provides technical specifications and information about monitor features setting up the monitor and using the monitor ...
Страница 2: ...ed States and other countries The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Pr...
Страница 3: ...not avoided could result in minor or moderate injury IMPORTANT Indicates information considered important but not hazard related for example messages related to property damage Warns the user that failure to follow a procedure exactly as described could result in loss of data or in damage to hardware or software Also contains essential information to explain a concept or to complete a task NOTE Co...
Страница 4: ...iv About this guide ...
Страница 5: ...8 Routing the cables 8 Connecting the cables 9 Connecting USB devices select products only 12 Adjusting the monitor 12 Installing a security cable 13 Turning on the monitor 13 HP watermark and image retention policy 14 2 Using the monitor 15 Downloading software and utilities 15 The Information file 15 The Image Color Matching file 15 Using the OSD menu 15 Using the OSD function buttons 16 Reassig...
Страница 6: ...y and timing resolutions 27 QHD Preset display and timing resolutions 28 Power supply specifications 29 Energy saver feature 30 Appendix B Accessibility 31 HP and accessibility 31 Finding the technology tools you need 31 The HP commitment 31 International Association of Accessibility Professionals IAAP 32 Finding the best assistive technology 32 Assessing your needs 32 Accessibility for HP product...
Страница 7: ...Index 36 vii ...
Страница 8: ...viii ...
Страница 9: ...mation The Safety Comfort Guide is also available on the web at http www hp com ergo IMPORTANT For the protection of the monitor and the computer connect all power cords for the computer and its peripheral devices such as a monitor printer scanner to a surge protection device such as a power strip or uninterruptible power supply UPS Not all power strips provide surge protection the power strip mus...
Страница 10: ... provide additional help Have the following information available when you call Monitor model number Monitor serial number Purchase date on invoice Conditions under which the problem occurred Error messages received Hardware configuration Name and version of the hardware and software that you are using Getting to know your monitor Your monitor has top rated features This section provides details a...
Страница 11: ...bility Four on screen display OSD buttons three that you can reconfigure to quickly allow selection of the most commonly used operations On screen display OSD adjustments in several languages for easy setup and screen optimization Color space presets for sRGB and BT 709 Energy saver feature to meet requirements for reduced power consumption Security cable slot on the rear of the monitor for an opt...
Страница 12: ...ions For a description of these functions see Using the OSD function buttons on page 16 You can reassign the function buttons to quickly select the most commonly used operations See Reassigning the function buttons on page 17 Rear components 54 6 cm 21 5 in and 60 5 cm 23 8 in models To identify the components on the rear of the 54 6 cm 21 5 in and 60 5 cm 23 8 in monitors use this illustration an...
Страница 13: ...omponents on the rear of the monitor use this illustration and table Table 1 4 Rear components and their descriptions Component Description 1 Security cable slot Connects an optional security cable 2 Power connector Connects an AC adapter 3 Power light On The monitor is on Off Depending on your monitor model the monitor is off or in Sleep state 4 VGA connector Connects the VGA cable to a source de...
Страница 14: ...on your monitor model the monitor is off or in Sleep state 4 DisplayPort connector Connects the DisplayPort cable to a source device such as a computer or game console 5 HDMI ports 2 Connects the HDMI cable to a source device such as a computer or game console Rear components 68 6 cm 27 in USB Type C model To identify the components on the rear of the monitor use this illustration and table 6 Chap...
Страница 15: ...g on the product the serial number and product number are located on a label on the rear of the monitor or on a label under the front bezel of the monitor head You might need these numbers when contacting HP for support Setting up the monitor This section describes attaching the monitor stand or wall mount and the options for connecting your monitor to a PC notebook gaming console or similar devic...
Страница 16: ...urface covered by protective sheet made of foam or a clean dry cloth 2 Insert the stand into the connector on the back of the monitor The latch on the bottom of the mounting plate pops up when the stand is locked in place 3 Attach the base to the stand 1 and tighten the screw 2 Routing the cables The monitor stand includes a cable management feature that you can use to organize your monitor cables...
Страница 17: ... signals You can select the inputs through the OSD menu The monitor ships with select cables Not all cables shown in this section are included with the monitor 1 Place the monitor in a convenient well ventilated location near the computer 2 Connect a video cable NOTE Except for USB Type C input the monitor automatically determines which inputs have valid video signals You must manually select USB ...
Страница 18: ...nector on the rear of the monitor and the other end to the DisplayPort connector on the source device Connect one end of an HDMI cable to the HDMI port on the rear of the monitor and the other end to the HDMI port on the source device 10 Chapter 1 Getting started ...
Страница 19: ... device 3 Connect one end of the power cord to the AC adapter 1 and the other end to a grounded AC outlet 2 Then connect the AC adapter to the power connector on the monitor 3 WARNING To reduce the risk of electric shock or damage to the equipment Do not disable the power cord grounding plug The grounding plug is an important safety feature Plug the power cord into a grounded earthed AC outlet tha...
Страница 20: ...tment option outlined in this section WARNING To reduce the risk of serious injury read the Safety Comfort Guide It describes proper workstation setup and proper posture health and work habits for computer users The Safety Comfort Guide also provides important electrical and mechanical safety information The Safety Comfort Guide is available on the web at http www hp com ergo Tilt the monitor head...
Страница 21: ...rs To avoid burn in image damage you should always activate a screen saver application or turn off the monitor when it will not be in use for a prolonged period of time Image retention is a condition that might occur on all LCD screens Burn in damage on the monitor is not covered under the HP warranty NOTE If pressing the power button has no effect the Power Button Lockout feature might be enabled...
Страница 22: ...wing angles and advanced image quality Though suitable for many applications this panel technology is not suitable for static stationary or fixed images for long periods of time unless you use screen savers Applications with static images can include camera surveillance video games marketing logos and templates Static images can cause image retention damage that could look like stains or watermark...
Страница 23: ...g and Play compatibility requires that the computer s graphics card is VESA DDC2 compliant and that the monitor connects directly to the graphics card Plug and Play does not work through separate BNC type connectors or through distribution buffers boxes or both The Image Color Matching file The ICM files are data files that are used in conjunction with graphics programs to provide consistent color...
Страница 24: ...yed the factory default is English Management Adjusts the DDC CI settings and returns all OSD menu settings to the factory default settings Information Provides information about the monitor such as optimal display mode power mode and serial number Exit Exits the OSD menu screen Using the OSD function buttons The function buttons offer useful actions and you can customize all but one of them to ma...
Страница 25: ... Auto Sleep Mode change the Power Mode setting from Power Saver to Performance NOTE If you are connecting a computer that is not battery powered the Power Mode setting must be changed to Performance mode To change the power mode setting 1 Press the Menu button to open the OSD menu 2 Select Power select Power Mode and then select Performance 3 Select Back and close the OSD Using Auto Sleep Mode sel...
Страница 26: ...OTE Windows Hello is only supported on the Windows 10 operating system Using Windows Hello select products only Even if your computer does not have a Windows Hello camera you can still set up Windows Hello facial recognition using the IR camera on your monitor select models 1 Select the Start button select Settings select Accounts and then select Sign in options 2 Under Windows Hello select Set up...
Страница 27: ...ctivate the screen blanking utility Video card is incompatible Open the OSD menu and select the Input menu Set Auto Switch Input to Off and manually select the input or Replace the video card or connect the video cable to one of the computer s on board video sources Image appears blurred indistinct or too dark Brightness setting is too low Open the OSD menu and select Brightness to adjust the brig...
Страница 28: ...tment pattern software utility from http www hp com support Do not use this procedure if the monitor is using an input other than VGA If the monitor is using a VGA analog input this procedure can correct the following image quality conditions Fuzzy or unclear focus Ghosting streaking or shadowing effects Faint vertical bars Thin horizontal scrolling lines An off center picture To use the auto adju...
Страница 29: ...the monitor images become distorted continue adjusting the values until the distortion disappears To restore the factory settings press the Menu button to open the OSD menu then select Management select Factory Reset and select Yes To eliminate vertical bars Clock 1 Press the Menu button to open the OSD menu select Image and then select Clock and Phase 2 Select Clock and then use the OSD buttons o...
Страница 30: ...y up and down arrow icons to properly adjust the position of the image in the display area of the monitor The Horizontal Position shifts the image left or right the Vertical Position shifts the image up or down 22 Chapter 3 Support and troubleshooting ...
Страница 31: ...ch Disconnect the monitor by grasping the plug firmly and pulling it from the outlet Never disconnect the monitor by pulling the cord Turn the monitor off when it is not in use and use a screen saver program Doing this can substantially increase the life expectancy of the monitor NOTE A burned in image on the monitor is not covered under the HP warranty Never block the slots and openings of the ca...
Страница 32: ...irt and debris you can also clean the surfaces with a disinfectant The World Health Organization WHO recommends cleaning surfaces followed by disinfection as a best practice for preventing the spread of viral respiratory illnesses and harmful bacteria A disinfectant that is within HP s cleaning guidelines is an alcohol solution consisting of 70 isopropyl alcohol and 30 water This solution is also ...
Страница 33: ...ckSpecs Technical specifications 54 6 cm 21 5 in model This section provides specifications for your monitor Table A 1 Technical specifications Specification Measurement Display widescreen 54 6 cm 21 5 in Type IPS AHVA Viewable image size 54 6 cm diagonal 21 5 in diagonal Maximum weight unpacked without stand 1 80 kg 3 96 lbs Dimensions Height 28 72 cm 11 31 in Depth 3 18 cm 1 25 in Width 48 55 cm...
Страница 34: ...noncondensing Power source 100 240 VAC 50 60 Hz Input terminal One HDMI port one VGA port Technical specifications 68 6 cm 27 in model This section provides specifications for your monitor Table A 3 Technical specifications Specification Measurement Display widescreen 68 6 cm 27 0 in Type IPS AHVA Viewable image size 68 6 cm diagonal 27 0 in diagonal Maximum weight unpacked without stand 2 90 kg 6...
Страница 35: ...ht unpacked without stand 4 6 kg 10 14 lbs Dimensions Height 41 46 cm 16 32 in Depth 4 02 cm 1 58 in Width 71 03 cm 27 96 in Tilt 5 to 25 Environmental requirements temperature Operating temperature 5 C to 35 C 41 F to 95 F Storage temperature 20 C to 60 C 4 F to 140 F Storage humidity 5 to 95 noncondensing Power source 100 240 VAC 50 60 Hz Input terminal Two HDMI ports and one VGA port Preset dis...
Страница 36: ...ming name Pixel format Horz freq kHz Vert freq Hz 1 480p60 640 480 31 469 60 2 480p60 720 480 31 469 60 3 576p50 720 576 31 250 50 4 720p50 1280 720 37 500 50 5 720p60 1280 720 45 000 60 6 1080p50 1920 1080 56 250 50 7 1080p60 1920 1080 67 500 60 QHD Preset display and timing resolutions This section provides preset display resolutions and preset timing resolutions for QHD monitor models Table A 7...
Страница 37: ...720 480 31 469 60 3 576p50 720 576 31 250 50 4 720p50 1280 720 37 500 50 5 720p60 1280 720 45 000 60 6 1080p24 1920 1080 27 000 24 7 1080p25 1920 1080 27 284 25 8 1080p30 1920 1080 33 750 30 9 1080p50 1920 1080 56 250 50 10 1080p60 1920 1080 67 500 60 11 1080p75 1920 1080 83 894 75 12 1440p60 2560 1440 88 787 60 Power supply specifications This section provides power supply specifications Table A ...
Страница 38: ...a brief warm up period before the monitor returns to its normal operating state See the computer manual for instructions on setting the energy saver mode sometimes called power management feature NOTE This power saver feature works only when the monitor is connected to a computer that has energy saver features By selecting the settings in the monitor Sleep Timer utility you can also program the mo...
Страница 39: ...n produce and market products and services that can be effectively used by everyone including people with disabilities either on a stand alone basis or with appropriate assistive devices To achieve that goal this Accessibility Policy establishes seven key objectives to guide HP actions All HP managers and employees are expected to support these objectives and their implementation in accordance wit...
Страница 40: ...arriers and helps you create independence at home at work and in the community Assistive technology AT helps increase maintain and improve the functional capabilities of electronic and information technology You can choose from many AT products Your AT assessment should allow you to evaluate several products answer your questions and facilitate your selection of the best solution for your situatio...
Страница 41: ...pplicable to ICT products and services with a description of the test procedures and evaluation methodology for each requirement Web Content Accessibility Guidelines WCAG Web Content Accessibility Guidelines WCAG from the W3C s Web Accessibility Initiative WAI helps web designers and developers create sites that better meet the needs of people with disabilities or age related limitations WCAG adva...
Страница 42: ... Information Technology Technical Assistance and Training Center ITTATC Lighthouse International National Association of the Deaf National Federation of the Blind Rehabilitation Engineering Assistive Technology Society of North America RESNA Telecommunications for the Deaf and Hard of Hearing Inc TDI W3C Web Accessibility Initiative WAI Educational institutions Many educational institutions includ...
Страница 43: ...n English only Customers who are deaf or hard of hearing who have questions about technical support or accessibility of HP products Use TRS VRS WebCapTel to call 877 656 7058 Monday through Friday 6 a m to 9 p m Mountain Time Customers with other disabilities or age related limitations who have questions about technical support or accessibility of HP products choose one of the following options Ca...
Страница 44: ... to know your monitor 2 H HDMI port 4 5 6 HP Assistive Policy 31 HP resources 1 HP support 1 I International Association of Accessibility Professionals 32 L label 7 M menu button 3 O optimizing image performance analog input 19 21 OSD button 3 P ports HDMI 4 5 6 USB Type C 6 VGA 5 power connector 4 5 6 product label 7 product number 7 R rear components 4 5 6 resources accessibility 34 routing cabl...
