W
HITE
P
APER
(cont.)
PSG#HJ_DT_010303_1A
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The console provides commands you can use to do simple operations such as changing to a
different directory or viewing a directory, and more powerful operations such as fixing the boot
sector. You can access Help for the commands in the Recovery Console by typing
help
at the
Recovery Console command prompt.
Once you have access to the Windows installation you can try to correct potential problems with
the file system by executing the command
chkdsk /f /r
.
NOTE:
For more information on how to use the recovery console, including enabling and
disabling services, replacing corrupted system files and other operations, please review the
Microsoft KnowledgeBase
or your online documentation by searching on the keywords:
“recovery console”
.
R
E P A I R I N G
T
H E
I
N S T A L L E D
O
P E R A T I N G
S
Y S T E M
If you are unable to repair the software configuration using the methods described above, you can
reinstall the Windows operating system on top of the current installation in an attempt to replace
damaged or corrupted components.
The steps to perform repair installation are as follows:
NOTE:
Make sure that the system is configured to boot first from the CD-ROM drive, then from
the hard drive. You can verify or change device boot order using the Computer Setup (F10) Utility.
For more information, refer to the
Computer Setup (F10) Utility Guide
provided with the
computer.
1. Insert the Windows 2000 or Windows XP CD-ROM into the CD-ROM drive.
2. Click
Start
>
Shut Down
, then select
Restart
from the drop-down list.
3. In
the
Shut Down Windows
dialog, click
OK
.
4. Press any key to start the computer from the CD-ROM drive when you are prompted to do so.
5. On
the
Welcome to Setup
page, press the Enter key.
6. On
the
Setup Windows
page, press
R
to repair the installed copy of the Windows operating
system.
7. Follow the installation instructions displayed on the screen to complete the repair process.
U
S I N G T H E
R
E S T O R E
P
L U S
!
C D
The
Restore Plus!
CD is used to perform a destructive restore of the PC. This process will restore
the PC to a near-factory shipping state with software and drivers provided by HP. The process will
format and partition the first bootable hard disk volume in the computer. The
Restore Plus!
process
does not affect data contained on any hard disk volumes other than the first bootable hard disk
(usually the IDE hard disk connected as master to the primary IDE controller).
If you have changed the controller boot order processing within the system BIOS (located by
pressing
F10
during system boot) to make a SCSI controller the first bootable device, the
Restore
Plus!
process will use the first SCSI hard disk in the SCSI chain for restoration purposes.
The
Restore Plus!
CD displays a step-by-step interactive wizard that prompts for all necessary CD
media, then automates the installation of the Windows operating system and HP-supplied software
components.
