W
HITE
P
APER
PSG#HJ_DT_010303_1A
1
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
January 2003
Prepared By
PSG Product Software
Engineering
Hewlett-Packard
Company
C
O N T E N T S
Purpose ........................... 3
Using Safe Mode
To Diagnose And
Correct Problems ............ 4
Using the Recovery
Console To Repair
Damaged Files ................. 4
Repairing The
Installed Operating
System ............................ 5
Using the Restore
Plus! CD .......................... 5
References ...................... 6
HP Guide to System Recovery and
Restore
System Recovery Options Available for the Compaq Evo
Desktop Product Family, HP iPaq Desktop Product Family, and
HP Intel IA-32 Workstations
This guide provides:
■
An overview of operating system recovery features available in Windows 2000
and Windows XP.
❑
Using safe mode to change configuration settings.
❑
Using the Recovery Console to repair damaged system files.
❑
Repairing the operating system installation.
■
An overview of the HP Restore Plus! System restoration process.