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Troubleshooting

Maintenance and Service Guide

2–27

Flowchart 2.17—Nonfunctioning Device

Done

Any physical

device detected?

Unplug the nonfunctioning device from the notebook,

and inspect cables and plugs for bent or broken pins

or other damage.

Reseat

device.

Clear

CMOS.

Done

Fix or

replace

broken item.

Nonfunctioning

device.

Reattach device.

Close notebook,

plug in power,

and reboot.

Device

boots

properly?

Go to

“Flowchart 2.9—No

Operating System

(OS) Loading”

Device

boots

properly?

Replace hard drive.

Replace diskette

drive.

Replace NIC.

If integrated NIC,

replace system

board.

Содержание DD522AV - Compaq Business Notebook NC6000

Страница 1: ...35167 004 July 2006 This guide is a troubleshooting reference used for maintaining and servicing the notebook It provides comprehensive information on identifying notebook features components and spare parts troubleshooting notebook problems and performing notebook disassembly procedures ...

Страница 2: ... and used by Hewlett Packard Company under license The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omission...

Страница 3: ...ew 1 26 2 Troubleshooting 2 1 Computer Setup and Diagnostics Utilities 2 2 Using Computer Setup 2 2 Selecting from the File Menu 2 3 Selecting from the Security Menu 2 4 Selecting from the Advanced Menu 2 5 2 2 Using Diagnostics for Windows 2 7 Obtaining Saving or Printing Configuration Information 2 7 Obtaining Saving or Printing Diagnostic Test Information 2 8 2 3 Troubleshooting Flowcharts 2 10...

Страница 4: ...5 Miscellaneous 3 11 3 6 Sequential Part Number Listing 3 12 4 Removal and Replacement Preliminaries 4 1 Tools Required 4 1 4 2 Service Considerations 4 2 Plastic Parts 4 2 Cables and Connectors 4 2 4 3 Preventing Damage to Removable Drives 4 3 4 4 Preventing Electrostatic Damage 4 4 4 5 Packaging and Transporting Precautions 4 4 4 6 Workstation Precautions 4 5 4 7 Grounding Equipment and Methods ...

Страница 5: ...MultiBay Device 5 16 5 7 Bluetooth Wireless Communications Board 5 17 5 8 Integrated Smart Card 5 19 5 9 Keyboard 5 21 5 10 Modem Board 5 25 5 11 Memory Expansion Board 5 26 5 12 Switch Cover 5 28 5 13 Keyboard Plate 5 30 5 14 Security Module TPM 5 31 5 15 Fan Assembly 5 32 5 16 Heat Sink 5 35 5 17 Processor 5 38 5 18 Display Assembly 5 40 5 19 Top Cover 5 44 5 20 RTC Battery 5 47 5 21 LED Board 5...

Страница 6: ...nance and Service Guide Contents 6 Specifications A Connector Pin Assignments B Power Cord Requirements 3 Conductor Power Cord B 1 General Requirements B 2 Country Specific Requirements B 3 C Screw Listing Index ...

Страница 7: ...nc6000 Business Notebook offers advanced modularity a Mobile Intel Pentium 4 Processor M with 64 bit architecture an ATI MOBILITY RADEON 9600 graphics controller with 64 or 32 MB of discrete video memory and extensive multimedia support HP Compaq nc6000 Business Notebook ...

Страница 8: ...m 4 Processor M 3 Processor speed 180 1 8 GHz 170 1 7 GHz 160 1 6 GHz 150 1 5 GHz 140 1 4 GHz 4 Display type size resolution S SXGA X XGA 4 14 x in 5 Hard drive size 80 80 GB 60 60 GB 40 40 GB 30 30 GB 6 Optical drive designator C CD ROM drive Y DVD RW R and CD RW combo drive W DVD CD RW combo drive 7 Integrated communication wireless device G combination modem GB NIC N no modem or NIC m 802 11a b...

Страница 9: ...1 P Australia DS804P ABG Cnc6000 P 170 S4 60 W Gp 51 2 Australia DS803P ABG Cnc6000 P 170 X4 60 D Gn 51 P Latin America DT486A ABM Cnc6000 P 160 S4 60 W Gj 51 P Norway DJ299A ABN Cnc6000 P 160 X4 60 Y Gm 51 P French Canada DQ880A ABC United States DQ880A ABA Cnc6000 P 160 X4 60 W Gm 51 P French Canada DH915U ABC United States DH915U ABA Cnc6000 P 160 X4 60 W Gb 25 P Korea DT645P AB1 Cnc6000 P 160 ...

Страница 10: ...n Switzerland United Kingdom DJ256A ABH DJ256A ABN DJ256A AB9 DJ256A ABE DJ256A AK8 DJ256A UUZ DJ256A ABU Cnc6000 P 160 X4 40 W Gj 51 2 Belgium Denmark Europe France Germany Greece Iceland Italy DJ257A UUG DJ257A ABY DJ257A ABB DJ257A ABF DJ257A ABD DJ257A AB7 DJ257A A2M DJ257A ABZ The Netherlands Norway Portugal Spain Sweden Switzerland United Kingdom DJ257A ABH DJ257A ABN DJ257A AB9 DJ257A ABE D...

Страница 11: ...H914U ABC DP894A ABD DP894A AB7 DP894A AB5 DP894A AKC DP894A A2M DP894A ACJ DP894A ABT DP894A ABZ DP894A ABJ DP894A ACF Korea Latin America The Netherlands Norway People s Republic of China Poland Portugal Russia Saudi Arabia Slovenia Spain Sweden Finland Switzerland Taiwan Thailand Turkey United Kingdom United States DP894A AB1 DP894A ABM DP894A ABH DP894A ABN DP894A AB2 DP894A AKD DP894A AB9 DP8...

Страница 12: ... Korea Latin America The Netherlands Norway People s Republic of China Poland Portugal Russia Saudi Arabia Slovenia Spain Sweden Finland Switzerland Taiwan Thailand Turkey United Kingdom United States DP895A AB1 DP895A ABM DP895A ABH DP895A ABN DP895A AB2 DP895A AKD DP895A AB9 DP895A ACB DP895A ABV DP895A AKN DP895A ABE DP895A AK8 DP895A UUZ DP895A AB0 DP895A AKL DP895A AB8 DP895A ABU DP895A ABA C...

Страница 13: ...BJ Japan English DT641P ACF Cnc6000 P 140 X4 40 W Gp 25 P Australia DS802P ABG Cnc6000 P 140 X4 40 W Gp 25 2 Australia DS801P ABG Cnc6000 P 140 X4 40 W Gb 25 P Asia Pacific Korea DT636P UUF DT643P AB1 Taiwan DT811P AB0 Cnc6000 P 140 X4 40 W Gn 25 H People s Republic of China DS796P AB2 Cnc6000 P 140 X4 40 D Gb 76 P United States DT611C ABA and DT610C ABA Cnc6000 P 140 X4 40 D Gb 25 P People s Repu...

Страница 14: ...he Netherlands DJ333A UUG DJ333A ABY DJ333A ABF DJ333A ABG DJ333A AB7 DJ333A A2M DJ333A ABZ DJ333A ABH Norway Poland Portugal Spain Sweden Switzerland United Kingdom DJ333A ABN DJ333A AKD DJ333A AB9 DJ333A ABE DJ333A AK8 DJ333A UUF DJ333A ABU Cnc6000 P 140 X4 30 W Gg 25 P Europe DJ323S ABB Cnc6000 P 140 X4 30 D Gb 25 P Asia Pacific Australia French Canada DT640P UUF DS800P ABG DH930U ABC Taiwan Un...

Страница 15: ...witzerland Taiwan Turkey United Kingdom United States DJ254A ABH and DT412C ABH DJ254A ABN DT412C AB2 DJ254A AKD DJ254A AB9 DJ254A ACB DJ254A AKN DJ254A ABE DJ254A AK8 and DT412C AK8 DJ254A UUZ DT412C AB0 DJ254A AB8 DJ254A ABU and DT412C ABU DT412C ABA Cnc6000 P 140 X4 30 D Gp 25 2 Belgium Czech Republic Denmark Europe France Germany Greece Hungary Iceland Italy The Netherlands DJ255A UUG DJ255A A...

Страница 16: ... Description Cnc6000 P 140 X4 30 D Gn 25 P Australia French Canada Hong Kong DS798P ABG DH913U ABC DS806P AB5 United States DH913U ABA and DS847C ABA Cnc6000 P 140 X4 30 D Gn 25 2 Australia DS797P ABG Table 1 2 HP Compaq nc6000 Models Continued ...

Страница 17: ...by notebook model 256 MB DDR synchronous DRAM SDRAM at 333 MHz expandable to 2 0 GB Microsoft Windows 2000 or Windows XP Pro varying by notebook model Full size Windows 98 keyboard with integrated numeric keypad Dual pointing devices TouchPad and pointing stick Integrated Secure Digital SD Memory Card flash media slot Support for MultiBay device Integrated 10 100 1000BASE T Ethernet local area net...

Страница 18: ... DVD CD RW combo drive 8X Max DVD ROM drive DVD RW R and CD RW combo drive 8 cell Prismatic battery pack Connectors for SD Card Infrared One Type III PC Card slot Two Type II PC Card slots RJ 11 modem RJ 45 network interface card NIC Universal Serial Bus USB v 2 0 S Video Parallel External monitor DC power Docking Microphone Stereo speaker headphone ...

Страница 19: ...ly five minutes 4 Replace the RTC battery and reassemble the notebook 5 Connect AC power to the notebook Do not reinsert any battery packs at this time 6 Turn on the notebook All passwords and all CMOS settings have been cleared 1 4 Power Management The notebook comes with power management features that extend battery operating time and conserve power The notebook supports the following power mana...

Страница 20: ...tenance and Service Guide Product Description 1 5 External Components The external components on the front and left side of the notebook are shown below and described in Table 1 3 Front and Left Side Components ...

Страница 21: ... Holds the primary hard drive 4 MultiBay device slot Holds a MultiBay device 5 Infrared port Provides wireless communication between the notebook and an optional IrDA compliant device 6 Mute button On Mutes the system volume A light comes on when the button is pushed in and the sound is muted 7 Volume control buttons Increase and decrease system volume Press the volume up button to increase sound ...

Страница 22: ...1 4 Rear Panel and Right Side Components Item Component Function 1 Battery slot Holds the primary battery 2 PC Card eject buttons Release PC Card devices from the PC Card slots 3 PC Card slots 2 Support optional Type I Type II or Type III 32 bit CardBus or 16 bit PC Cards 4 Secure Digital SD Memory Card slot Accepts SD Cards and MultiMedia Cards 5 RJ 11 telephone jack Connects a modem cable ...

Страница 23: ...er connector Connects an AC adapter or an optional Automobile Power Adapter Charger or Aircraft Power Adapter 10 Serial connector Connects an optional serial device 11 Parallel connector Connects an optional parallel device such as an external diskette drive bay or a printer 12 S Video connector Connects an optional S Video device such as a television VCR camcorder overhead projector or video capt...

Страница 24: ...1 18 Maintenance and Service Guide Product Description The notebook keyboard components are shown below and described in Table 1 5 Keyboard Components ...

Страница 25: ...ight 3 f1 through f12 function keys Perform system and application tasks When combined with the fn key the function keys f1 and f3 through f12 perform additional tasks as hotkeys 4 num lock key Enables numeric lock and the internal keypad 5 Embedded numeric keypad Standard numeric keypad 6 Cursor control keys Move the cursor around the screen 7 Applications key Displays a shortcut menu for items b...

Страница 26: ... components are shown below and described in Table 1 6 Top Components Table 1 6 Top Components Item Component Function 1 Num lock light On Num lock is on or the embedded numeric keypad is enabled 2 Caps lock light On Caps lock is on 3 Scroll lock light On Scroll lock is on ...

Страница 27: ... QuickLock button Disables the keyboard and pointing device and clears the display 7 Wireless On Off button Enables and disables the integrated wireless device s on the notebook When using the Wireless On Off button to enable integrated WLAN or Bluetooth first ensure that WLAN or Bluetooth has been enabled in the software and that the wireless on off light is on before attempting to make a connect...

Страница 28: ...1 22 Maintenance and Service Guide Product Description Top Components Continued ...

Страница 29: ... MultiBay light On A device in the MultiBay is being accessed 14 Hard drive light On Hard drive in the hard drive bay is being accessed 15 Battery light On A battery pack is charging Blinking A battery pack that is the only available power source has reached a low battery condition When the battery reaches a critical low battery condition the battery light begins blinking more quickly 16 Power Sta...

Страница 30: ... components on the bottom of the notebook are shown below and described in Table 1 7 Bottom Components Table 1 7 Bottom Components Item Component Function 1 Battery bay Holds the primary battery pack 2 Battery release latch Releases a battery pack from the battery bay ...

Страница 31: ...Customer Care Center if a warning message about the Mini PCI device displays in error 4 Intake vent Allows airflow to cool internal components Ä To prevent overheating do not obstruct vents Using the notebook on a soft surface such as a pillow blanket rug or thick clothing may block airflow 5 Docking connector Connects the notebook to an optional HP Port Replicator 6 Hard drive bay Holds the inter...

Страница 32: ... TouchPad Audio Mobile Intel Pentium 4 Processor M Fan PC Card ÄCAUTION To properly ventilate the notebook allow at least a 7 6 cm 3 inch clearance on all sides of the notebook The notebook uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to come on automatically when high temperature conditions exist These conditions can be caused by high external...

Страница 33: ...iled to allow only subassembly module level repair Because of the complexity of the individual boards and subassemblies do not attempt to make repairs at the component level or modifications to any printed wiring board Improper repairs can create a safety hazard Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances ...

Страница 34: ...y whenever possible to Display system information Test system components Troubleshoot a device configuration problem in Windows XP Professional or Windows XP Home It is not necessary to configure a device connected to a USB connector on the notebook or to an optional HP Port Replicator Using Computer Setup Information and settings in Computer Setup are accessed from the File Security or Advanced m...

Страница 35: ...ator and any battery packs in the system View specification information about the processor memory and cache size and system ROM Save to Floppy Save system configuration settings to a diskette Restore from Floppy Restore system configuration settings from a diskette Restore Defaults Replace configuration settings in Computer Setup with factory default settings Identification information is retaine...

Страница 36: ...word DriveLock Settings are accessible only when you enter Computer Setup by turning on not restarting the notebook Password Options Password options can be selected only when a power on password has been set Enable disable QuickLock QuickLock on Standby QuickBlank To enable QuickLock on Standby or QuickBlank you must first enable QuickLock Device Security Enable disable Ports or diskette drives D...

Страница 37: ...and media in the system Device Options Enable disable the embedded numeric keypad at startup Enable disable multiple standard pointing devices at startup To set the notebook to support only a single usually nonstandard pointing device at startup select Disable Enable disable USB legacy support for a USB keyboard When USB legacy support is enabled the keyboard works even when a Windows operating sy...

Страница 38: ...tors that are identically equipped Select Disable to recognize the Port Replicators as a single Port Replicator select Enable to recognize the Port Replicators individually by serial number Enable disable the reporting of the processor serial number by the processor to the software HDD Self Test Options Run a quick comprehensive self test on hard drives in the system that support the test features...

Страница 39: ...lecting Level on the menu bar Diagnostics for Windows is designed to test HP components If other components are tested the results might be inconclusive Obtaining Saving or Printing Configuration Information 1 Access Diagnostics for Windows by selecting Start Settings Control Panel Diagnostics for Windows 2 Select Categories then select a category from the drop down list To save the information se...

Страница 40: ... Performs maximum testing on each device in a selected category Custom Test Performs maximum testing on a selected device To run all tests for your selected device select the Check All button To run only the tests you select select the Uncheck All button then select the check box for each test you want to run 5 Select a test mode Interactive Mode Provides maximum control over the testing process Y...

Страница 41: ...tests run on the system the number of times each test has run the number of errors found on each test and the total run time of each test Error tab Lists all errors found in the notebook along with the corresponding error codes 8 Select a tab to save the report Log tab Select the Save button Error tab Select the Save button 9 Select a tab to print the report Log tab Select File Save As then print ...

Страница 42: ... 8 Nonfunctioning Port Replicator if applicable 2 9 Flowchart 2 9 No Operating System OS Loading 2 10 Flowchart 2 10 No OS Loading Hard Drive Part 1 2 11 Flowchart 2 11 No OS Loading Hard Drive Part 2 2 12 Flowchart 2 12 No OS Loading Hard Drive Part 3 2 13 Flowchart 2 13 No OS Loading Diskette Drive 2 14 Flowchart 2 14 No OS Loading CD or DVD ROM Drive 2 15 Flowchart 2 15 No Audio Part 1 2 16 Flo...

Страница 43: ...ting device working Go to Flowchart 2 17 Nonfunc tioning Device Go to Flowchart 2 2 No Power Part 1 Go to Flowchart 2 6 No Video Part 1 All drives working Y Y Y Y Y Y Y Y N N N N N End N N N Go to Flowchart 2 9 No Operating System OS Loading Go to Flowchart2 15 No Audio Part 1 Go to Flowchart 2 18 Nonfunc tioning Keyboard or Flowchart 2 19 Nonfunc tioning Pointing Device Check LED board speaker co...

Страница 44: ...wer up on AC power Power up in Port Replicator Power up on battery power Power up in Port Replicator Done Reset power Reset power Power up on AC power N Y Y N N Y N N Y Y Y N 1 On some models there is a separate reset button 2 On some models the notebook can be reset using the Standby switch and either the lid switch or the main power switch NOTES Go to Flowchart 2 4 No Power Part 3 Go to Flowchar...

Страница 45: ...Flowchart 2 2 No Power Part 1 Visually check for debris in battery socket and clean if necessary Done N Y Power on Check battery by recharging it moving it to another notebook or replacing it Power on Done Y Replace power supply if applicable N Power on Done Y N Go to Flowchart 2 4 No Power Part 3 ...

Страница 46: ...seat AC adapter in notebook and at power source Internal or external AC adapter Done Done Done Done Power on Power on Power on Plug directly into AC outlet Power LED on Power outlet active Try different outlet Replace external AC adapter Replace power cord Y N Y Y Y Y N N N N External Internal Go to Flowchart 2 5 No Power Part 4 ...

Страница 47: ...amaged items Open notebook Loose or damaged parts Y Close notebook and retest Power on Done N Replace the following items if applicable in the order given Check notebook operation after each of the following two replacement steps 1 Internal DC DC converter processor and system board 2 Internal AC adapter NOTE Replace these items as a set to prevent shorting out among components ...

Страница 48: ...plicable 3 Display 4 System board Internal or external display Adjust brightness Video OK Done Port Replicator Internal Stand alone External Adjust brightness Video OK Done Y Press lid switch to ensure operation Video OK Done Y N Video OK Done Done N Check for bent pins on cable Try another display Internal and external video OK Replace system board Y Y N N NOTE To change from internal to external...

Страница 49: ...K Video OK Done Done Verify that notebook is properly seated in Port Replicator and check for bent pins on cable and for secure monitor connection Go to A in Flowchart 2 6 No Video Part 1 Check brightness of external monitor Try another external monitor Internal and external video OK Go to Flowchart 2 8 Nonfunctioning Port Replicator if applicable Y Y Y N N N Remove notebook from Port Replicator i...

Страница 50: ...ook operation after each replacement 1 Power supply 2 I O board 3 Backplane board 4 Switch box 5 Port Replicator motor mechanism Check voltage setting on Port Replicator Reseat monitor cable connector at Port Replicator Reinstall notebook into Port Replicator Port Replicator operating Port Replicator operating Remove notebook reseat all internal parts and replace any damaged items in Port Replicat...

Страница 51: ...plicator and power outlet No OS loading NOTE Before beginning to troubleshoot always check cable connections cable ends and drives for bent or damaged pins No OS loading from diskette drive go to Flowchart 2 13 No OS Loading Diskette Drive No OS loading from CD or DVD ROM drive go to Flowchart 2 14 No OS Loading CD or DVD ROM Drive No OS loading from network go to Flowchart 2 20 No Network Modem C...

Страница 52: ... drive Nonsystem disk message Go to Flowchart 2 11 No OS Loading Hard Drive Part 2 Reseat external hard drive OS loading Done Boot from CD Go to Flowchart2 13 No OS Loading Diskette Drive Boot from hard drive Boot from diskette Change boot priority through the Setup utility and reboot Boot from hard drive Y Y Y Y Y N N N N N Check the Setup utility for correct booting order ...

Страница 53: ...rive Load OS using System Restore CD if applicable Format hard drive and bring to a bootable C prompt Create partition then format hard drive to bootable C prompt Boot from diskette drive Remove diskette and reboot Y N Boot from hard drive Y N Y N Hard drive accessible Y N Hard drive accessible Done Run FDISK Y N Hard drive partitioned Hard drive formatted Y N Y N Notebook booted Done Y N Go to Fl...

Страница 54: ... Loading Hard Drive Part 2 Clean virus Done N Install OS and reboot Virus on hard drive OS loading from hard drive Y N Y N Y N Diagnostics on diskette Replace hard drive Run diagnostics and follow recommendations Run SCANDISK and check for bad sectors Can bad sectors be fixed Replace hard drive Y N Y N Fix bad sectors Boot from hard drive Replace hard drive Done ...

Страница 55: ...ot notebook Check diskette for system files Try different diskette 1 Replace diskette drive 2 Replace system board Nonsystem disk error OS loading Boot from another device Enable drive and cold boot notebook Is diskette drive boot order correct Change boot priority using the Setup utility Go to Flowchart 2 17 Nonfunc tioning Device Diskette drive enabled in the Setup utility Go to Flowchart 2 17 N...

Страница 56: ... disc and reboot notebook Go to Flowchart 2 17 Nonfunc tioning Device Go to Flowchart 2 17 Nonfunc tioning Device Install bootable disc Boots from CD or DVD Boots from CD or DVD Try another bootable disc Booting from another device Booting order correct Correct boot order using the Setup utility Done Reseat drive Y Y Y Y Y N N N N N Clear CMOS Refer to Section 1 3 Clearing a Password for instructi...

Страница 57: ...audio internally or externally Go to Flowchart2 16 No Audio Part 2 Go to Flowchart 2 16 No Audio Part 2 Go to Flowchart 2 17 Nonfunc tioning Device Replace the following Port Replicator components one at a time as applicable Check audio status after each change 1 Port Replicator audio cable 2 Audio cable 3 Speaker 4 Port Replicator audio board 5 Backplane board 6 I O board Y Y Y Y N N N ...

Страница 58: ...load audio drivers Audio driver in OS configured Audio Y Y Y N N N Correct drivers for application Connect to external speaker Load drivers and set configuration in OS Audio Done Replace audio board and speaker connections in notebook if applicable 1 Replace internal speakers 2 Replace audio board if applicable 3 Replace system board ...

Страница 59: ...t cables and plugs for bent or broken pins or other damage Reseat device Clear CMOS Done Fix or replace broken item Nonfunctioning device Reattach device Close notebook plug in power and reboot Device boots properly Go to Flowchart 2 9 No Operating System OS Loading Device boots properly Replace hard drive Replace diskette drive Replace NIC If integrated NIC replace system board Y N Y N ...

Страница 60: ...functioning Keyboard Y N OK Keyboard not operating properly External device works Replace system board Replace system board Connect notebook to good external keyboard Reseat internal keyboard connector if applicable Replace internal keyboard or cable OK Y N Y N Done Done ...

Страница 61: ...ng Device Y N OK Pointing device not operating properly External device works Replace system board Replace system board Connect notebook to good external pointing device Reseat internal pointing device connector if applicable Replace internal pointing device or cable OK Y N Y N Done Done ...

Страница 62: ...otebook and open No network or modem connection N Done Digital line Network or modem jack active Replace jack or have jack activated Connect to nondigital line NIC modem configured in OS Reload drivers and reconfigure Reseat NIC modem if applicable Replace NIC modem if applicable Replace system board OK OK Done N N N N Y Y Y Y ...

Страница 63: ...es an illustrated parts breakdown and a reference for spare part numbers and option part numbers 3 1 Serial Number Location When ordering parts or requesting information provide the notebook serial number and model number located on the bottom of the notebook Serial Number Location ...

Страница 64: ...3 2 Maintenance and Service Guide Illustrated Parts Catalog 3 2 Notebook Major Components Notebook Major Components ...

Страница 65: ... savers 2 3 Switch cover 344400 001 4 Keyboards include pointing stick Brazil Czech Republic Denmark European France French Canada Germany Greece Greece Bk Hungary Iceland India International Israel Italy 344391 201 344391 221 344391 081 344391 A41 344391 051 344391 121 344391 041 341520 151 378538 151 344391 211 344391 DD1 344391 D61 344391 B31 344391 BB1 344391 061 Japan Korea Latin America Norw...

Страница 66: ...3 4 Maintenance and Service Guide Illustrated Parts Catalog Notebook Major Components ...

Страница 67: ...1 10 Button board 346883 001 11 Memory expansion boards 333 MHz 1024 MB DDR 512 MB DDR 256 MB DDR 336579 001 336578 001 336577 001 12 Processors Intel Pentium M Banias processor 1 7 GHz Intel Pentium M Banias processor 1 6 GHz Intel Pentium M Banias processor 1 5 GHz Intel Pentium M Banias processor 1 4 GHz Intel Pentium M Dothan processor 1 5 GHz Intel Pentium M Dothan processor 1 6 GHz Intel Pen...

Страница 68: ...3 6 Maintenance and Service Guide Illustrated Parts Catalog Notebook Major Components ...

Страница 69: ...401 001 15 LED board includes cable 346884 001 16 Bluetooth wireless communications board 348276 001 17 Battery packs Primary battery pack Li Ion 8 cell 3 6 Ah 48 Wh Battery pack 6 cell 338669 001 346886 001 18 Base enclosure includes speakers 344399 001 19 Mini PCI communications boards 802 11a b g LAN board 802 11b g LAN board 802 11b g W400 modem board for use in Japan 802 11b W500 modem board ...

Страница 70: ...3 8 Maintenance and Service Guide Illustrated Parts Catalog 3 3 Miscellaneous Plastics Kit Miscellaneous Plastics Kit Components ...

Страница 71: ... Components Spare Part Number 344411 001 Item Description 1 Left and right display hinge covers 2 RTC battery 3 Mini PCI compartment cover 4 Bluetooth cover 5 Battery bezel 6 Memory shield 7 Keyboard plate 8 Notebook feet 4 9 PC Card slot space savers 2 Integrated smart card bezel not illustrated ...

Страница 72: ... include hard drive bezel and frame 80 GB 5400 rpm 60 GB 7200 rpm 60 GB 5400 rpm 40 GB 5400 rpm 30 GB 4200 rpm 344407 001 365438 001 344406 001 344405 001 344404 001 2 MultiBay devices 24X Max CD ROM drive 24X Max DVD CD RW combo drive 4X Max DVD RW R and CD RW combo drive 8X Max DVD ROM Drive Diskette drive MultiBay battery pack 100044 001 346789 001 344256 001 173949 001 241995 001 267747 001 ...

Страница 73: ...856 001 Screw Kit includes the following screws refer to Appendix C Screw Listing for more information on screw specifications and usage 344412 001 Phillips PM3 0 4 0 screw Phillips PM3 0 3 5 screw Phillips PM2 5 11 0 screw Phillips PM2 5 9 0 screw Phillips PM2 5 7 0 screw Phillips PM2 5 3 5 screw Phillips PM2 0 5 0 screw Phillips PM2 0 3 0 screw Phillips PM1 5 3 0 screw Torx T8M2 5 5 5 screw Torx...

Страница 74: ...r cord Australia 246959 021 3 wire power cord Europe Middle East Africa 246959 031 3 wire power cord United Kingdom 246959 061 3 wire power cord Italy 246959 081 3 wire power cord Denmark 246959 201 3 wire power cord Brazil 246959 291 3 wire power cord Japan 246959 AD1 3 wire power cord Korea 246959 AG1 3 wire power cord Switzerland 246959 BB1 3 wire power cord Israel 267747 001 MultiBay battery p...

Страница 75: ...rd 333 MHz 1024 MB DDR 338669 001 Primary battery pack Li Ion 8 cell 3 6 Ah 48 Wh 339096 001 Advanced Port Replicator 339097 001 Simple Port Replicator 339742 291 802 11b W500 modem board for use in Japan mini PCI communications board 340165 001 Intel Pentium M Banias processor 1 7 GHz 341520 151 Keyboard including pointing stick Greece 344256 001 4X Max DVD RW R and CD RW combo drive 344391 001 K...

Страница 76: ... 344391 211 Keyboard including pointing stick Hungary 344391 221 Keyboard including pointing stick Czech Republic 344391 251 Keyboard including pointing stick Russia 344391 281 Keyboard including pointing stick Thailand 344391 291 Keyboard including pointing stick Japan 344391 A41 Keyboard including pointing stick European 344391 AB1 Keyboard including pointing stick Taiwan 344391 AD1 Keyboard inc...

Страница 77: ...frame 344405 001 40 GB 5400 rpm hard drive includes bezel and frame 344406 001 60 GB 5400 rpm hard drive includes bezel and frame 344407 001 80 GB 5400 rpm hard drive includes bezel and frame 344410 001 Heat sink 344411 001 Misc Plastics Kit 344412 001 Misc Screw Kit 345065 001 Fan assembly 345640 001 802 11b wireless LAN ROW Wireless LAN card 345641 001 802 11b wireless LAN MOW Wireless LAN card ...

Страница 78: ...n processor 1 6 GHz 356597 001 Intel Pentium M Dothan processor 1 7 GHz 359636 001 Intel Pentium M Dothan processor 1 5 GHz 360670 001 Screw Kit hard drive retaining 365438 001 60 GB 7200 rpm hard drive includes bezel and frame 368247 001 802 11b g modem board MOW mini PCI communications board 368248 001 802 11b g modem board ROW mini PCI communications board 378538 151 Keyboard including pointing...

Страница 79: ...ides essential information for proper and safe removal and replacement service 4 1 Tools Required You will need the following tools to complete the removal and replacement procedures Magnetic screwdriver Phillips P0 screwdriver 5 0 mm socket for system board standoffs Flat bladed screwdriver ...

Страница 80: ...rts Apply pressure only at the points designated in the maintenance instructions Cables and Connectors ÄCAUTION When servicing the notebook ensure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the notebook Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during ...

Страница 81: ...hat you are discharged of static electricity While handling a drive avoid touching the connector Handle drives on surfaces that have at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive a CD ROM drive or a diskette drive place it in a static proof bag Avoid exposing a hard drive to products that have magnetic fields such as monito...

Страница 82: ...mal life cycle Or the device might function normally for a while then degrade in the internal layers reducing its life expectancy 4 5 Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment To avoid hand contact transport products in static safe containers such as tubes bags or boxes Protect all electrostatic sensitive parts and asse...

Страница 83: ...ver the workstation with approved static shielding material refer to Table 4 2 Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When using fixtures that must directly contact dissipative surfaces use only fixtures made of static safe materials Keep the work area ...

Страница 84: ... provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors connect a wrist strap with alligator clips When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot st...

Страница 85: ...ve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels Material handling packages Nonconductive plastic bags tubes or boxes Metal tote boxes Electrostatic voltage levels and protect...

Страница 86: ...cross vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V A product can be degraded by as little ...

Страница 87: ...dures There are fifty seven screws and standoffs in fifteen different sizes that must be removed replaced and or loosened when servicing the notebook Make special note of each screw size and location during removal and replacement Refer to Appendix C Screw Listing for detailed information on screw sizes locations and usage ...

Страница 88: ...uide Removal and Replacement Procedures 5 1 Serial Number Report the notebook serial number to HP when requesting information or ordering spare parts The serial number is located on the bottom of the notebook Serial Number Location ...

Страница 89: ...the notebook for disassembly Battery pack Hard drive 0 2 to remove 6 to disassemble 5 4 Notebook feet 0 5 5 Mini PCI communications board 1 5 6 MultiBay device 0 5 7 Bluetooth wireless communications board 3 5 8 Integrated smart card 0 5 9 Keyboard 2 5 10 Modem board 2 5 11 Memory expansion board 0 5 12 Switch cover 2 5 13 Keyboard plate 0 5 14 Security Module TPM 1 5 15 Fan assembly 5 5 16 Heat s...

Страница 90: ...enance and Service Guide Removal and Replacement Procedures Section Description of Screws Removed 5 21 LED board 0 5 22 Button board 2 5 23 System board 5 screws 2 standoffs Disassembly Sequence Chart Continued ...

Страница 91: ... whether the notebook is off or in Hibernation briefly press the power button If your work returns to the screen save your work exit all applications and then shut down the notebook 2 Disconnect all external devices connected to the notebook 3 Disconnect the power cord 4 Remove the battery pack by following these steps Spare Part Number Information Battery packs Primary battery pack Li Ion 6 cell ...

Страница 92: ... a Turn the notebook upside down with the front panel facing you b Slide and hold the battery release latch 1 toward the back of the notebook c Use the notch in the battery pack to slide the battery pack to the left 2 d Remove the battery pack Removing the Battery Pack ...

Страница 93: ...7 5 Remove the battery bezel by sliding it down and off of the battery pack The battery bezel is included in the Miscellaneous Plastics Kit spare part number 344411 001 Removing the Battery Bezel Reverse the above procedure to install the battery pack and battery bezel ...

Страница 94: ... 5 5 0 screw 1 that secures the hard drive door to the notebook c Remove the PM3 0 4 0 hard drive security screw 2 that secures the hard drive to the notebook Removing the Hard Drive Screws Spare Part Number Information Hard drives include hard drive frame and connector 80 GB 5400 rpm 60 GB 7200 rpm 60 GB 5400 rpm 40 GB 5400 rpm 30 GB 4200 rpm 344407 001 365438 001 344406 001 344405 001 344404 001...

Страница 95: ...es Maintenance and Service Guide 5 9 d Lift the hard drive cover up and swing it back 1 e Use the Mylar tab 2 to slide the hard drive to the left 3 to disconnect it from the system board f Remove the hard drive Removing the Hard Drive ...

Страница 96: ...ion g Remove the two T5M3 0 4 0 screws 1 and the two PM3 0 3 5 screws 2 that secure the hard drive to the hard drive frame h Use a 4 0 mm socket to remove the two M2 0 10 0 alignment pins 3 that secure the hard drive to the hard drive frame i Remove the hard drive from the hard drive frame 4 j Remove the hard drive connector from the hard drive 5 Removing the Hard Drive Bracket and Connector Rever...

Страница 97: ...e 5 11 5 4 Notebook Feet The notebook feet are adhesive backed rubber pads The notebook feet are included in the Miscellaneous Plastics Kit spare part number 344411 001 The notebook feet attach to the base enclosure as illustrated below Replacing the Notebook Feet ...

Страница 98: ...i PCI communications boards 802 11a b g LAN board 802 11b g LAN board 802 11b g W400 modem board for use in Japan 802 11b W500 modem board for use in Japan 802 11b g modem board MOW 802 11b g modem board ROW 325525 001 325526 001 325526 291 339742 291 368247 001 368248 001 Wireless LAN cards 802 11b MOW 802 11b ROW 345641 001 345640 001 ...

Страница 99: ...ide down with the front facing you 3 Remove the PM2 5 3 5 screw 1 that secures the Mini PCI compartment cover to the notebook 4 Lift the right side of the cover up and swing it to the left 2 5 Remove the cover The Mini PCI compartment cover is included in the Miscellaneous Plastics Kit spare part number 344411 001 Removing the Mini PCI Compartment Cover ...

Страница 100: ...the two antenna cables from the Mini PCI communications board Note that the longer cable 1 connects to the rear antenna terminal and the shorter antenna cable 2 connects to the front antenna terminal 7 If a modem is installed in this compartment disconnect the modem cable from the modem 3 Disconnecting the Cables from the Mini PCI Communications Board ...

Страница 101: ...ad the retaining tabs 1 that secure the Mini PCI communications board to the socket The board rises up 9 Pull the board away from the socket at a 45 degree angle 2 Removing the Mini PCI Communications Board Reverse the above procedure to install a Mini PCI communications board ...

Страница 102: ...nd hold the MultiBay release latch to the right 1 4 Remove the MultiBay device 2 Removing a MultiBay Device Reverse the above procedure to install a MultiBay device Spare Part Number Information MultiBay devices 24X Max CD ROM drive 24X Max DVD CD RW combo drive 4X Max DVD RW R and CD RW combo drive 8X Max DVD ROM Drive Diskette drive MultiBay battery pack 100044 001 346789 001 344256 001 173949 0...

Страница 103: ...3 2 Turn the notebook upside down with the right side facing you 3 Loosen the PM2 0 5 0 screw 1 that secures the Bluetooth cover to the notebook 4 Remove the cover from the notebook as far as the cable will allow 2 5 Disconnect the cable 3 from the Bluetooth board Removing the Bluetooth Cover Spare Part Number Information Bluetooth wireless communications board 348276 001 ...

Страница 104: ...M1 5 3 0 screws 1 that secure the Bluetooth board to the Bluetooth cover 2 7 Remove the cover from the board The Bluetooth cover is included in the Miscellaneous Plastics Kit spare part number 344411 001 Removing the Bluetooth Board Reverse the above procedure to install a Bluetooth board ...

Страница 105: ...3 2 Remove any PC Card or spacer from the top PC Card slot 3 Using a flat bladed tool pry the smart card bezel off of the notebook 1 The bezel releases with a small amount of force 4 Remove the bezel from the notebook 2 Removing the Smart Card Bezel The integrated smart card bezel is included in the Miscellaneous Plastics Kit spare part number 344411 001 Spare Part Number Information Integrated sm...

Страница 106: ...cedures 5 Eject the smart card from the notebook using a flat bladed tool to press the small metal eject tab 1 to the left of the smart card 6 Remove the card from the slot 2 Removing the Smart Card Reverse the above procedure to install the integrated smart card ...

Страница 107: ...Bk Hungary Iceland India International Israel Italy Japan 344391 201 344391 221 344391 081 344391 A41 344391 051 344391 121 344391 041 341520 151 378538 151 344391 211 344391 DD1 344391 D61 344391 B31 344391 BB1 344391 061 344391 291 Korea Latin America Norway Portugal Russia Saudi Arabia Slovenia Spain Sweden Finland Switzerland Taiwan Thailand Turkey United Kingdom United States 344391 AD1 34439...

Страница 108: ...5 22 Maintenance and Service Guide Removal and Replacement Procedures 3 Remove the two T8M2 5 11 0 screws that secure the keyboard to the notebook Removing the Keyboard Screws ...

Страница 109: ... 23 4 Turn the notebook right side up with the front facing you 5 Open the notebook 6 Slide the four tabs on the top edge of the keyboard toward you 1 7 Lift the rear edge of the keyboard up and swing it forward 2 until it rests on the palm rest Releasing the Keyboard ...

Страница 110: ...tion force ZIF connector 1 to which the pointing stick cable is attached and disconnect the cable 2 9 Release the ZIF connector 3 to which the keyboard cable is attached and disconnect the cable 4 Disconnecting the TouchPad and Keyboard Cables Reverse the above procedure to install the keyboard ...

Страница 111: ...ection 5 9 3 Disconnect the modem cable 1 from the modem board 4 Remove the two PM2 5 3 5 screws 2 that secure the modem board to the notebook 5 Lift the rear edge of the modem board 3 to disconnect it from the system board 6 Remove the modem board Removing the Modem Board Reverse the above procedure to install the modem board Spare Part Number Information Modem board 325521 001 ...

Страница 112: ...Lift the left side of the memory shield and swing it up and to the right 1 until it rests at a 45 degree angle 4 Slide the shield to the left 2 to remove it The memory shield is included in the Miscellaneous Plastics Kit spare part number 344411 001 Removing the Memory Shield Spare Part Number Information Memory expansion boards 333 MHz 1024 MB DDR 512 MB DDR 256 MB DDR 336579 001 336578 001 33657...

Страница 113: ... 5 27 5 Spread the retaining tabs 1 that secure the memory expansion board to the socket The board rises up 6 Pull the board away from the socket at a 45 degree angle 2 Removing a Memory Expansion Board Reverse the above procedure to install a memory expansion board ...

Страница 114: ...ssembly refer to Section 5 3 2 Remove the keyboard refer to Section 5 9 3 Close the notebook 4 Turn the notebook upside down with the rear panel facing you 5 Remove the two TM2 5 9 0 screws that secure the switch cover to the notebook Removing the Switch Cover Screws Spare Part Number Information Switch cover 344400 001 ...

Страница 115: ...de up with the front facing you 7 Open the notebook 8 Lift up on the middle of the switch cover 1 to disengage it from the notebook 9 Swing the rear edge of the switch cover up and forward 2 10 Remove the switch cover Removing the Switch Cover Reverse the above procedure to install the switch cover ...

Страница 116: ...he notebook for disassembly refer to Section 5 3 2 Remove the keyboard refer to Section 5 9 3 Remove the switch cover refer to Section 5 12 4 Slide the keyboard plate toward the back of the notebook 1 to disengage the plate tabs from the slots in the top cover and then lift the plate straight up 2 to remove it Removing the Keyboard Plate Reverse the above procedure to install the keyboard plate ...

Страница 117: ...emove the switch cover refer to Section 5 12 4 Remove the keyboard plate refer to Section 5 13 5 Remove the PM3 5 3 0 screw 1 that secures the security card to the system board 6 Lift the security module straight up 2 to disconnect it from the system board Removing the Security Module Reverse the above procedure to install the security card Spare Part Number Information Security Module TPM 345856 ...

Страница 118: ... keyboard refer to Section 5 9 3 Remove the switch cover refer to Section 5 12 4 Remove the keyboard plate refer to Section 5 13 5 Disconnect the fan cable 1 from the system board 6 Remove the T8M2 5 7 0 2 and T8M2 5 5 0 screws 3 that secure the fan assembly to the notebook Removing the Fan Assembly Screws Spare Part Number Information Fan assembly 345065 001 ...

Страница 119: ...ent Procedures Maintenance and Service Guide 5 33 7 Lift the left side of the fan assembly 1 until it rests at an angle 8 Slide the fan assembly up and to the left 2 to remove it from the notebook Removing the Fan Assembly ...

Страница 120: ...uide Removal and Replacement Procedures 9 Remove the three PM2 0 3 0 screws 1 that secure the fan to the fan housing 10 Remove the fan 2 Removing the Fan from the Fan Assembly Reverse the above procedure to install the fan assembly ...

Страница 121: ... 5 3 and remove the following components Keyboard refer to Section 5 9 Switch cover refer to Section 5 12 Keyboard plate refer to Section 5 13 Fan assembly refer to Section 5 15 2 Remove the four T8M2 5 5 0 screws that secure the heat sink bracket to the system board Removing the Heat Sink Spare Part Number Information Heat sink 344410 001 ...

Страница 122: ... 3 Lift the left side of the heat sink up 1 until the thermal grease bond between the heat sink and the processor disengages 4 Slide the heat sink forward 2 until the cooling fins 3 clear the top cover 5 Lift the heat sink straight up to remove it Removing the Heat Sink ...

Страница 123: ... any thermal grease residue from the underside of the heat sink 1 and processor surfaces 2 each time you remove the heat sink Then apply new thermal grease to both surfaces Removing the Thermal Grease From the Heat Sink and Processor Reverse the above procedure to install the heat sink ...

Страница 124: ...tion 5 16 Spare Part Number Information Processors include thermal grease Intel Pentium M Banias processor 1 7 GHz Intel Pentium M Banias processor 1 6 GHz Intel Pentium M Banias processor 1 5 GHz Intel Pentium M Banias processor 1 4 GHz Intel Pentium M Dothan processor 1 5 GHz Intel Pentium M Dothan processor 1 6 GHz Intel Pentium M Dothan processor 1 7 GHz Intel Pentium M Dothan processor 1 8 GH...

Страница 125: ... screw one quarter turn counterclockwise 1 to release the processor from the socket 3 Lift the processor straight up 2 to remove it Note that the gold triangle 3 on the processor should be aligned in the lower right corner when you install the processor Removing the Processor Reverse the above procedure to install the processor ...

Страница 126: ...he Mini PCI communications board refer to Section 5 5 3 Remove the following components Keyboard refer to Section 5 9 Memory shield refer to Section 5 11 Switch cover refer to Section 5 12 Keyboard plate refer to Section 5 13 Fan assembly refer to Section 5 15 Heat sink refer to Section 5 16 Spare Part Number Information Display assemblies 14 1 inch TFT SXGA 14 1 inch TFT XGA 344397 001 344396 001...

Страница 127: ...ect the display cable 1 and microphone cable 2 from the system board 5 Remove the left and right wireless antenna cables 3 from the three clips in the top cover 6 Remove the left and right wireless antenna cables from the hole 4 in the system board Disconnecting the Display Cables ...

Страница 128: ...ent Procedures 7 Close the notebook 8 Turn the notebook upside down with the rear panel facing you 9 Remove the following screws 1 Two T8M2 5 9 0 screws from the rear panel 2 Two T8M2 5 9 0 screws from the bottom of the notebook Removing the Display Screws ...

Страница 129: ...ssembly is in an upright position 12 Lift the display assembly straight up 1 to remove it 13 If necessary remove the left 2 and right 2 display hinge covers from the display assembly The display hinge covers are included in the Miscellaneous Plastics Kit spare part number 344411 001 Removing the Display Assembly Reverse the above procedure to install the display assembly ...

Страница 130: ...nts Keyboard refer to Section 5 9 Memory shield refer to Section 5 11 Switch cover refer to Section 5 12 Keyboard plate refer to Section 5 13 Fan assembly refer to Section 5 15 Heat sink refer to Section 5 16 Display assembly refer to Section 5 18 2 Turn the notebook upside down with the rear panel facing you Spare Part Number Information Top cover includes TouchPad 344398 001 ...

Страница 131: ...Guide 5 45 3 Remove the following screws 1 Nine T8M2 5 9 0 screws from the bottom of the notebook 2 Three PM2 5 3 5 screws from the MultiBay 3 Two PM2 5 3 5 screws from the hard drive bay 4 Two T8M2 5 5 5 screws from the rear panel Removing the Top Cover Screws ...

Страница 132: ...em board 6 Release the ZIF connector 2 to which the TouchPad cable is attached and disconnect the TouchPad cable 3 7 Lift the right side of the top cover 4 until it rests at a 45 degree angle 8 Slide the top cover to the left 5 to disengage the audio connectors 6 from the top cover 9 Remove the top cover Removing the Top Cover Reverse the above procedure to install the top cover ...

Страница 133: ...r disassembly refer to Section 5 3 and remove the following components Keyboard refer to Section 5 9 Memory shield refer to Section 5 11 Switch cover refer to Section 5 12 Keyboard plate refer to Section 5 13 Fan assembly refer to Section 5 15 Heat sink refer to Section 5 16 Display assembly refer to Section 5 18 Top cover refer to Section 5 19 2 Turn the top cover upside down with the front facin...

Страница 134: ...5 48 Maintenance and Service Guide Removal and Replacement Procedures 3 Lift the RTC battery out of the top cover clip Removing the RTC Battery Reverse the above procedure to install the RTC battery ...

Страница 135: ...refer to Section 5 9 Memory shield refer to Section 5 11 Switch cover refer to Section 5 12 Keyboard plate refer to Section 5 13 Fan assembly refer to Section 5 15 Heat sink refer to Section 5 16 Display assembly refer to Section 5 18 Top cover refer to Section 5 19 2 Turn the top cover upside down with the front facing you Spare Part Number Information LED board includes cable 346884 001 ...

Страница 136: ...ard cable is attached and then disconnect the cable 2 4 Lift the board straight up to remove it 3 5 Release the ZIF connector 4 on the LED board to which the LED board cable is attached and disconnect the cable 5 6 Remove the LED board actuator 6 from the notebook Removing the LED Board Reverse the above procedure to install the LED board ...

Страница 137: ...eyboard refer to Section 5 9 Memory shield refer to Section 5 11 Switch cover refer to Section 5 12 Keyboard plate refer to Section 5 13 Fan assembly refer to Section 5 15 Heat sink refer to Section 5 16 Display assembly refer to Section 5 18 Top cover refer to Section 5 19 2 Turn the top cover upside down with the front facing you Spare Part Number Information Button board 346883 001 ...

Страница 138: ...ove the two PM2 5 5 0 screws 1 that secure the button board to the notebook 4 Lift the front and rear edges of the button board to disconnect it from the system board 2 5 Remove the button board Removing the Button Board Reverse the above procedure to install the button board ...

Страница 139: ...m board Mini PCI communications board refer to Section 5 5 Bluetooth wireless communications board refer to Section 5 7 Modem board refer to Section 5 10 Memory expansion boards refer to Section 5 11 Processor refer to Section 5 17 RTC battery refer to Section 5 20 Button board refer to Section 5 22 Spare Part Number Information System boards Includes 64 MB discrete video memory Includes 32 MB dis...

Страница 140: ...ay device refer to Section 5 6 Keyboard refer to Section 5 9 Memory shield refer to Section 5 11 Switch cover refer to Section 5 12 Keyboard plate refer to Section 5 13 Fan assembly refer to Section 5 15 Heat sink refer to Section 5 16 Display assembly refer to Section 5 18 Top cover refer to Section 5 19 LED board refer to Section 5 21 Button board refer to Section 5 22 ...

Страница 141: ... 2 Disconnect the speaker cable 1 3 Remove the five T8M2 5 5 0 screws 2 that secure the system board to the notebook 4 Use a 5 0 mm socket to remove the two HM2 5 9 0 standoffs 3 that secure the system board to the notebook Removing the System Board Screws and Standoffs ...

Страница 142: ...ent Procedures 5 Lift the front edge of the system board 1 until it rests at an angle 6 Slide the system board forward at an angle and then lift it straight up to remove it 2 Removing the System Board Reverse the above procedure to install the system board ...

Страница 143: ...ight With 6 cell battery pack and MultiBay weight saver With 6 cell battery pack and MultiBay DVD ROM drive 2 25 kg 2 46 kg 4 96 lb 5 42 lb Stand alone power requirements Nominal operating voltage Maximum operating power Peak operating power 14 4 VDC 60 W 65 W Temperature Operating not writing optical Operating writing optical Nonoperating 10 C to 35 C 5 C to 35 C 20 C to 60 C 50 F to 95 F 41 F to...

Страница 144: ...e unpressurized Operating 14 7 to 10 1 psia Nonoperating 14 7 to 4 4 psia 15 to 3 048 m 15 to 12 192 m 50 to 10 000 ft 50 to 40 000 ft Shock Operating Nonoperating 50 g 2 ms half sine 175 g 2 ms half sine Applicable product safety standards specify thermal limits for plastic surfaces The notebook operates well within this range of temperatures Table 6 1 Notebook Continued ...

Страница 145: ...m 35 7 cm 11 2 in 8 4 in 14 1 in Number of colors up to 16 8 million Contrast ratio 250 1 Refresh rate 60 Hz Brightness 180 nits typical Pixel resolution Pitch Format Configuration 0 204 0 204 mm 1400 1050 RGB stripe Backlight CCFT Character display 80 25 Total power consumption 4 W Viewing angle 40 horizontal 20 40 vertical typical ...

Страница 146: ...m 35 7 cm 11 2 in 8 4 in 14 1 in Number of colors up to 16 8 million Contrast ratio 250 1 Refresh rate 60 Hz Brightness 180 nits typical Pixel resolution Pitch Format Configuration 0 279 0 279 mm 1024 768 RGB stripe Backlight CCFT Character display 80 25 Total power consumption 4 W Viewing angle 40 horizontal 20 40 vertical typical ...

Страница 147: ...MB sec ATA security 100 MB sec ATA security Seek times typical read including setting Single track Average Maximum 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms 2 5 ms 12 ms 23 ms Logical blocks2 117 210 240 78 140 160 58 605 120 Disk rotational speed 5400 rpm 5400 rpm 4200 rpm Operating temperature 5 to 55 C 41 to 131 F 5 to 55 C 41 to 131 F 5 to 55 C 41 to 131 F 1 1 GB 1 073 741 824 bytes 2 Actual drive spe...

Страница 148: ... AC 4 50 kV Table 6 6 Primary 6 Cell Li Ion Battery Pack Dimensions Height Width Depth Weight 1 90 cm 7 60 cm 14 70 cm 0 34 kg 0 75 in 3 00 in 5 80 in 0 75 lb Energy Voltage Amp hour capacity Watt hour capacity 11 1 V 3 6 Ah 48 Wh Temperature Operating Nonoperating 5 C to 45 C 0 C to 60 C 41 F to 113 F 32 F to 140 F Recharge time System in off mode or Standby System on depending on system power co...

Страница 149: ...ht 1 90 cm 7 60 cm 14 70 cm 0 43 kg 0 75 in 3 00 in 5 80 in 0 94 lb Energy Voltage Amp hour capacity Watt hour capacity 14 1 V 4 4 Ah 63 Wh Temperature Operating Nonoperating 5 C to 45 C 0 C to 60 C 41 F to 113 F 32 F to 140 F Recharge time System in off mode or Standby System on depending on system power consumption 2 to 3 hours 3 to 5 hours ...

Страница 150: ...1 30 cm 13 20 cm 13 90 cm 0 39 kg 0 50 in 5 20 in 5 45 in 0 86 lb Energy Voltage Amp hour capacity Watt hour capacity 14 8 V 3 6 Ah 52 Wh Temperature Operating Nonoperating 5 C to 45 C 0 C to 60 C 41 F to 113 F 32 F to 140 F Recharge time System in off mode or Standby System on depending on system power consumption 2 to 3 hours 3 to 5 hours ...

Страница 151: ...ode 1 and 2 CD Digital Audio CD XA ready Mode 2 Form 1 and 2 CD I ready Mode 2 Form 1 and 2 CD R read only CD Plus Photo CD single multisession CD Bridge Center hole diameter 1 5 cm 0 59 in Disc diameter Standard disc Mini disc 12 cm 8 cm 4 72 in 3 15 in Disc thickness 1 2 mm 0 047 in Track pitch 0 74 µm Access time Random Full stroke 150 ms 225 ms ...

Страница 152: ...er rate CD R 24X CD RW 10X CD ROM 24X DVD 8X Multiword DMA mode 2 3600 KB s 150 KB s at 1X CD rate 1500 KB s 150 KB s at 1X CD rate 3600 KB s 150 KB s at 1X CD rate 10 800 KB s 1352 KB s at 1X DVD rate 16 6 MB s Startup time 15 seconds Stop time 6 seconds Table 6 9 24X DVD CD RW Combo Drive and 24X CD ROM Drive Continued ...

Страница 153: ...Center hole diameter 1 5 cm 0 59 in Disc diameter Standard disc Mini disc 12 cm 8 cm 4 72 in 3 15 in Disc thickness 1 2 mm 0 047 in Track pitch 0 74 µm Access time Random DVD media Full stroke DVD media Random CD media Full stroke CD media 150 ms 225 ms 110 ms 200 ms Audio output level Line out 0 7 Vrms Cache buffer 512 KB s Data transfer rate Max 24X CD Max 8X DVD Multiword DMA mode 2 3600 KB s 1...

Страница 154: ...MA0 Available for audio DMA1 Entertainment audio default alternate DMA0 DMA3 none DMA2 Diskette drive DMA3 ECP parallel port LPT1 default alternate DMA0 none DMA4 DMA controller cascading not available DMA5 Available for PC Card DMA6 Not assigned DMA7 Not assigned PC Card controller can use DMA 1 2 or 5 ...

Страница 155: ...RQ8 Real time clock RTC IRQ9 Infrared IRQ10 System use IRQ11 System use IRQ12 Internal point stick or external mouse IRQ13 Coprocessor not available to any peripheral IRQ14 IDE interface hard drive and optical drive IRQ15 System use PC Cards may assert IRQ3 IRQ4 IRQ5 IRQ7 IRQ9 IRQ10 IRQ11 or IRQ15 Either the infrared or the serial port may assert IRQ3 or IRQ4 Default configuration audio possible c...

Страница 156: ...ler no 1 022 024 Opti chipset configuration registers 025 03F Unused 02E 02F 87334 Super I O configuration for CPU 040 05F Counter timer registers 044 05F Unused 060 Keyboard controller 061 Port B 062 063 Unused 064 Keyboard controller 065 06F Unused 070 071 NMI enable real time clock RTC 072 07F Unused 080 08F DMA page registers 090 091 Unused 092 Port A 093 09F Unused 0A0 0A1 Interrupt controlle...

Страница 157: ...sy clear reset 0F2 0FF Unused 100 16F Unused 170 177 Secondary fixed disk controller 178 1EF Unused 1F0 1F7 Primary fixed disk controller 1F8 200 Unused 201 Joystick decoded in ESS1688 202 21F Unused 220 22F Entertainment audio 230 26D Unused 26E 26 Unused 278 27F Unused 280 2AB Unused 2A0 2A7 Unused 2A8 2E7 Unused 2E8 2EF Reserved serial port Table 6 13 System I O Addresses Continued ...

Страница 158: ...allel port LPT1 default 380 387 Unused 388 38B FM synthesizer OPL3 38C 3AF Unused 3B0 3BB VGA 3BC 3BF Reserved parallel port no EPP support 3C0 3DF VGA 3E0 3E1 PC Card controller in CPU 3E2 3E3 Unused 3E8 3EF Internal modem 3F0 3F7 A diskette controller 3F8 3FF Serial port COM1 default CF8 CFB PCI configuration index register PCIDIVO 1 CFC CFF PCI configuration data register PCIDIVO 1 Table 6 13 S...

Страница 159: ...Maintenance and Service Guide A 1 A Connector Pin Assignments Table A 1 RJ 45 Network Interface Pin Signal Pin Signal 1 Transmit 5 Unused 2 Transmit 6 Receive 3 Receive 7 Unused 4 Unused 8 Unused ...

Страница 160: ...nd Service Guide Connector Pin Assignments Table A 2 RJ 11 Modem Pin Signal Pin Signal 1 Unused 4 Unused 2 Tip 5 Unused 3 Ring 6 Unused Table A 3 Universal Serial Bus Pin Signal Pin Signal 1 5 VDC 3 Data 2 Data 4 Ground ...

Страница 161: ...uminance Intensity 2 Ground C 4 C Chrominance Color Table A 5 External Monitor Pin Signal Pin Signal 1 Red analog 9 5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 Vertical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog ...

Страница 162: ...A 4 Maintenance and Service Guide Connector Pin Assignments Table A 6 Audio Line Out Pin Signal Pin Signal 1 Audio out 2 Ground Table A 7 Microphone Pin Signal Pin Signal 1 Audio in 2 Ground ...

Страница 163: ...l 1 Strobe 14 Auto linefeed 2 Data bit 0 15 Error 3 Data bit 1 16 Initialize paper 4 Data bit 2 17 Select in 5 Data bit 3 18 Ground 6 Data bit 4 19 Ground 7 Data bit 5 20 Ground 8 Data bit 6 21 5VS 9 Data bit 7 22 PTF 10 Acknowledge 23 EXTFDD_VCC 5V 11 Busy 24 Ground 12 Paper end 25 Ground 13 Select ...

Страница 164: ...ervice Guide Connector Pin Assignments Table A 9 Serial Pin Signal Pin Signal 1 Carrier detect 6 Data set ready 2 Receive data 7 Ready to send 3 Transmit data 8 Clear to send 4 Data terminal ready 9 Ring indicator 5 Ground ...

Страница 165: ...e from 100 to 120 or 220 to 240 volts AC The power cord included with the notebook meets the requirements for use in the country where the equipment is purchased Power cords for use in other countries must meet the requirements of the country where the notebook is used For more information on power cord requirements contact an HP authorized reseller or service provider ...

Страница 166: ...must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord will be used The power cord must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 volts AC as required by each country s power system The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector ...

Страница 167: ...ductor Power Cord Requirements Country Accredited Agency Applicable Note Number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 Sweden SEMKO 1 Switzerland SEV 1 ...

Страница 168: ...PT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm2 conductor size The wall plug must be a t...

Страница 169: ...e C 1 C Screw Listing This appendix provides specification and reference information for the screws used in the notebook All screws listed in this appendix are available in the Miscellaneous Screw Kit spare part number 344412 001 ...

Страница 170: ...n 5 3 mm Table C 2 Phillips PM3 0 3 5 Screw Color Qty Length Thread Head Width Silver 2 3 5 mm 3 0 mm 5 0 mm Where used 2 Two screws that secure the hard drive frame to the hard drive documented in Section 5 3 mm Table C 3 Hex M2 0 10 0 Alignment Pin Color Qty Length Thread Head Width Silver 2 10 0 mm 2 0 mm 4 0 mm Where used 3 Two alignment pins that secure the hard drive frame and connector to t...

Страница 171: ...Screw Listing Maintenance and Service Guide C 3 Torx T5M3 0 4 0 Screw Phillips PM3 0 3 5 Screw and Hex M2 0 10 0 Alignment Pin Locations ...

Страница 172: ...rew Listing Phillips PM3 0 4 0 Screw Location Table C 4 Phillips PM3 0 4 0 Screw Color Qty Length Thread Head Width Black 1 4 0 mm 3 0 mm 4 0 mm Where used One screw that secures the hard drive to the notebook documented in Section 5 3 mm ...

Страница 173: ... Guide C 5 Torx T8M2 5 5 0 Screw Location Table C 5 Torx T8M2 5 5 0 Screw Color Qty Length Thread Head Width Black 13 5 0 mm 2 5 mm 4 0 mm Where used One screw that secures the hard drive cover to the notebook documented in Section 5 3 mm ...

Страница 174: ...Listing Torx T8M2 5 5 0 Screw Location Table C 5 Torx T8M2 5 5 0 Screw Continued Color Qty Length Thread Head Width Black 13 5 0 mm 2 5 mm 4 0 mm Where used One screw that secures the fan assembly to the notebook documented in Section 5 15 mm ...

Страница 175: ...ide C 7 Torx T8M2 5 5 0 Screw Locations Table C 5 Torx T8M2 5 5 0 Screw Continued Color Qty Length Thread Head Width Black 13 5 0 mm 2 5 mm 4 0 mm Where used Four screws that secure the heat sink to the notebook documented in Section 5 16 mm ...

Страница 176: ... C 5 Torx T8M2 5 5 0 Screw Continued Color Qty Length Thread Head Width Black 13 5 0 mm 2 5 mm 4 0 mm Where used 1 Two screws that secure the button board to the notebook documented in Section 5 22 2 Five screws that secure the system board to the notebook documented in Section 5 23 mm ...

Страница 177: ...C 9 Phillips M2 5 3 5 Screw Location Table C 6 Phillips PM2 5 3 5 Screw Color Qty Length Thread Head Width Black 3 3 5 mm 2 5 mm 4 0 mm Where used One screw that secures the Mini PCI compartment cover to the notebook documented in Section 5 5 mm ...

Страница 178: ...sting Phillips PM2 5 3 5 Screw Locations Table C 6 Phillips PM2 5 3 5 Screw Continued Color Qty Length Thread Head Width Black 3 3 5 mm 2 5 mm 4 0 mm Where used Two screws that secure the modem board to the notebook documented in Section 5 10 mm ...

Страница 179: ...ide C 11 Phillips PM2 0 5 0 Screw Locations Table C 7 Phillips PM2 0 5 0 Screw Color Qty Length Thread Head Width Black 1 5 0 mm 2 0 mm 4 0 mm Where used One screw that secures the Bluetooth cover to the notebook documented in Section 5 7 mm ...

Страница 180: ...sting Phillips PM1 5 3 0 Screw Locations Table C 8 Phillips PM1 5 3 0 Screw Color Qty Length Thread Head Width Black 5 3 0 mm 1 5 mm 3 5 mm Where used Two screws that secure the Bluetooth board to the Bluetooth cover documented in Section 5 7 mm ...

Страница 181: ...e C 13 Phillips PM1 5 3 0 Screw Locations Table C 8 Phillips PM1 5 3 0 Screw Continued Color Qty Length Thread Head Width Black 5 3 0 mm 1 5 mm 3 5 mm Where used Three screws that secure the fan to the fan housing documented in Section 5 15 mm ...

Страница 182: ...Screw Listing Torx T8M2 5 11 0 Screw Locations Table C 9 Torx T8M2 5 11 0 Screw Color Qty Length Thread Head Width Silver 2 11 0 mm 2 5 mm 5 0 mm Where used Two screws that secure the keyboard to the notebook documented in Section 5 9 mm ...

Страница 183: ...ble C 10 Torx T8M2 5 9 0 Screw Color Qty Length Thread Head Width Black 15 9 0 mm 2 5 mm 5 0 mm Where used 1 Two screws that secure the switch cover to the notebook documented in Section 5 12 2 Four screws that secure the display assembly to the notebook documented in Section 5 18 mm ...

Страница 184: ...Listing Torx T8M2 5 9 0 Screw Locations Table C 10 Torx T8M2 5 9 0 Screw Continued Color Qty Length Thread Head Width Black 15 9 0 mm 2 5 mm 5 0 mm Where used Nine screws that secure the top cover to the notebook documented in Section 5 19 mm ...

Страница 185: ...e Guide C 17 Torx T8M2 5 7 0 Screw Locations Table C 11 Torx T8M2 5 7 0 Screw Color Qty Length Thread Head Width Black 1 7 0 mm 2 5 mm 5 0 mm Where used One screw that secures the fan assembly to the notebook documented in Section 5 15 mm ...

Страница 186: ...0 3 5 Screw Locations Table C 12 Phillips M2 0 3 5 Screw Color Qty Length Thread Head Width Black 5 3 5 mm 2 5 mm 4 0 mm Where used Five screws that secure the top cover to the notebook three in the MultiBay two in the hard drive bay documented in Section 5 6 mm ...

Страница 187: ...ce Guide C 19 Torx T8M2 5 5 5 Screw Locations Table C 13 Torx T8M2 5 5 5 Screw Color Qty Length Thread Head Width Black 2 5 5 mm 2 5 mm 5 0 mm Where used Two screws that secure the top cover to the notebook documented in Section 5 19 mm ...

Страница 188: ...Screw Listing Hex M2 5 9 0 Standoff Locations Table C 14 Hex M2 5 9 0 Standoffs Color Qty Length Thread Head Width Silver 2 9 0 mm 2 5 mm Where used Two standoffs that secure the system board to the notebook documented in Section 5 23 mm ...

Страница 189: ...ide C 21 Phillips M3 5 3 0 Screw Location Table C 15 Phillips M3 5 3 0 Screw Color Qty Length Thread Head Width Black 1 3 0 mm 2 0 mm 3 5 mm Where used One screw that secures the security card to the system board documented in Section 5 14 mm ...

Страница 190: ...el illustrated 3 2 3 8 removal 5 7 battery light location 1 23 battery pack illustrated 3 6 removal 5 5 spare part numbers 3 7 see also MultiBay battery pack spare part number specifications 6 6 6 7 6 8 battery release latch location 1 24 battery slot location 1 16 Bluetooth compartment location 1 17 Bluetooth cover illustrated 3 2 3 8 removal 5 17 Bluetooth wireless communications board illustrat...

Страница 191: ...dem jack A 2 monitor connector A 3 network jack A 1 parallel connector A 5 RJ 11 telephone jack A 2 RJ 45 network jack A 1 serial connector A 6 S Video connector A 3 Universal Serial Bus connector A 2 connectors service considerations 4 2 cursor control keys location 1 19 D design overview 1 26 diagnostics configuration information 2 7 test information 2 8 Diagnostics for Windows 2 2 2 7 disassemb...

Страница 192: ...rough f12 function keys location 1 19 fan assembly disassembly 5 34 illustrated 3 4 removal 5 32 spare part number 3 5 5 32 features 1 11 feet illustrated 3 8 locations 5 11 fn key location 1 19 front components 1 14 G grounding equipment and methods 4 6 H hard drive disassembly 5 10 illustrated 3 4 OS loading problems 2 20 removal 5 8 spare part numbers 3 5 3 10 5 8 specifications 6 5 hard drive ...

Страница 193: ... 3 4 removal 5 26 spare part numbers 3 5 5 26 memory shield illustrated 3 2 3 8 removal 5 26 microphone jack location 1 15 pin assignments A 4 Mini PCI communications board illustrated 3 6 removal 5 12 spare part numbers 3 7 5 12 Mini PCI compartment cover illustrated 3 2 3 8 removal 5 12 Mini PCI compartment location 1 25 Miscellaneous Plastics Kit components 3 8 spare part number 3 3 3 9 model n...

Страница 194: ...3 7 P packing precautions 4 4 parallel connector location 1 17 pin assignments A 5 password clearing 1 13 PC Card eject buttons location 1 16 PC Card slot space saver illustrated 3 8 PC Card slots location 1 16 plastic parts 4 2 pointing device troubleshooting 2 29 pointing stick buttons location 1 23 pointing stick location 1 23 port replicator spare part numbers 3 11 troubleshooting 2 18 power b...

Страница 195: ...ion 1 17 pin assignments A 6 serial number 3 1 5 2 service considerations 4 2 smart card removal 5 19 spare part number 3 7 3 16 5 19 specifications AC adapter 6 6 battery pack 6 6 6 7 6 8 CD ROM drive 6 9 display 6 3 6 4 DMA 6 12 DVD RW R and CD RW Combo drive 6 11 DVD CD RWcombodrive 6 9 DVD ROM drive 6 11 hard drive 6 5 I O addresses 6 14 interrupts 6 13 notebook 6 1 static shielding materials ...

Страница 196: ...ork 2 30 nonfunctioning device 2 18 2 27 operating system loading 2 19 overview 2 1 pointing device 2 29 port replicator 2 18 power 2 12 video 2 16 U Universal Serial Bus connector location 1 17 pin assignments A 2 Universal Serial Bus mouse spare part number 3 11 V vent location 1 17 1 25 video troubleshooting 2 16 volume control buttons location 1 15 W Windows logo key location 1 19 wireless LAN...

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Содержание DD522AV - Compaq Business Notebook NC6000

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HP Compaq DD522AV - Compaq Business Notebook NC6000, Руководство по техническому обслуживанию и ремонту

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Содержание DD522AV - Compaq Business Notebook NC6000

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