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GB

13

Troubleshooting

Your washing machine could fail to work. Before contacting the Technical Assistance Centre 

(see “Assistance”)

, make sure 

that the problem cannot be solved easily using the following list. 

Problem:

The machine does not switch on.

The wash cycle does not start.

The machine does not fill with wa-
ter or “NO WATER CHECK SUPPLY” 
appears on the display.

The machine continuously fills with 
water and continually drains away
or Water left in the drum
or Stuck on wash.

The machine does not drain or spin
or F05 error code in the display.

The machine does not heat or poor 
wash results.

The programme takes too long
or The Display changes the estima-
ted ‘Time to End’ during the pro-
gramme.

The machine vibrates a lot during 
the spin cycle.

Possible causes / Solutions:

• The appliance is not plugged into the socket fully, or not enough to make contact.
• There is no power to the socket, or the fuse has blown in the mains plug.

• The door is not closed properly.
• The ON/OFF button has not been pressed.
• The START/PAUSE button has not been pressed.
• The water tap has not been turned on to allow water to flow into the machine.
• A delayed start has been set 

(see “Running a wash cycle”)

.

• The water inlet hose is kinked.
• The water inlet hose is not connected to the water supply.
• The water pressure is too low.
• The water tap has not been turned on to allow water to flow into the machine.
• There is no water supply to the house.
• The inlet valve filter is blocked.
• The START/PAUSE button has not been pressed.

• The top of the drain hose is too low - It must be fitted at a height between 65 

and 100 cm from the floor 

(see “Installation”)

.

• The drain hose is connected incorrectly to the sink trap allowing water to run 

into the machine, the drain hose must be positioned higher than the bottom of 
the sink to prevent water flowing down the drain hose

.

• The end of the drain hose has been pushed too far down the standpipe, the 

‘U’ bracket should be fitted 100 mm from the end of the drain hose.

•  The Pump filter is blocked

.

• The drain hose is kinked 

(see “Installation”).

• New Installation -  The blanking cap or spigot has not been removed if con

-

nected under a sink.

•  The drain hose or sink trap is blocked

.

•  The wash cycle does not include draining, some wash cycles require the drain 

phase to be started manually

.

• The REDUCED CREASES function button has been activated. To complete the 

wash cycle, press the START/PAUSE button 

(see “Wash cycles and functions”).

• The ‘Spin Speed’ selector knob is in the “OFF” position

.

• The ‘Temperature’ selector knob is in the “OFF” position

.

•  Programme times will vary due to water pressure, the incoming water tempera

-

ture and if the wash load goes out of balance. This will increase the programme 
times accordingly 

(see ‘ The machine wont spin properly’ below).

• The feet have not been adjusted, enabling the machine to rock

.

• New Installation - Either the Transit Bolts including the plastic spacers, or the 

Polystyrene Packaging have not been removed when installing the machine

.

• The machine is trapped between cabinets and/or walls

.

• The load is in a slight out of balance condition and machine is spinning, but at 

a lower speed

.

Содержание WMAO 863

Страница 1: ...g for the door and drum of your appliance Cleaning the pump Checking the water inlet hose Precautions and tips 7 General safety Disposal Description of the washing machine 8 9 Control panel Display Ru...

Страница 2: ...are allowing wa ter through Old taps may seize in the closed position and thus prevent water reaching the machine Never use second hand or old inlet hoses use the products supplied with the machine K...

Страница 3: ...it can be plugged into a 13 amp socket for immediate use Before using the appliance please read the instructions below WARNING THIS APPLIANCE MUST BE EARTHED THE FOLLOWING OPERATIONS SHOULD BE CARRIED...

Страница 4: ...ave it exposed to damp rain and thunderstorms When the washing machine is installed the mains socket must be within easy reach Do not use extensions or multiple sockets The power supply cable must nev...

Страница 5: ...GB 5...

Страница 6: ...m forming Cleaning the pump The washing machine is fitted with a self clea ning pump which does not require any mainte nance Sometimes small items such as coins or buttons may fall into the pre chambe...

Страница 7: ...mechanism designed to prevent accidental opening If the appliance breaks down do not under any circum stances access the internal mechanisms in an attempt to repair it yourself Always keep children we...

Страница 8: ...imately 2 seconds When the symbol is illuminated the control panel is locked This means it is possible to prevent wash cycles from being modified accidentally especially where there are children in th...

Страница 9: ...the string remains unused String E shows the maximum temperature value which may be selected this depends on the wash cycle used if the tempe rature of the wash cycle cannot be modified the string re...

Страница 10: ...he text OFF appears on the display Modifying the cycle settings Press the button to enable the function the indicator light corresponding to the button will switch on Press the button again to disable...

Страница 11: ...iled delicate colours 30 1000 4 5 Fastwash 60 1st press of the button to refresh normal soiled garments quic kly not suitable for wool silk and clothes which require washing by hand 60 1600 3 5 60 Fas...

Страница 12: ...tive performance levels achieved at cold temperatures which are comparable to washing at 40 are guaranteed by a mechanical action which operates at varying speed with repeated and frequent peaks Baby...

Страница 13: ...START PAUSE button has not been pressed The top of the drain hose is too low It must be fitted at a height between 65 and 100 cm from the floor see Installation The drain hose is connected incorrectl...

Страница 14: ...hose is missing the rubber washer The drain hose is not fixed in properly Switch off the machine and unplug it wait for approximately 1 minute and then switch it back on again If the problem persists...

Страница 15: ...of any consumable item or accessory These include but are not limited to plugs cables batteries light bulbs fluorescent tubes and starters covers and filters Replacement of any removable parts made o...

Страница 16: ...of Ireland 0818 313 413 www hotpointservice co uk Appliance Registration We want to give you additional benefits of Hotpoint ownership To activate your free 5 year parts guarantee you must register y...

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