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Troubleshooting

IS THE FREEZER WORKING AS YOU
WANT?

Have you read through the
instruction book ?
If you still have a problem, before
calling our service organisation see if
any of the tips below help.

The appliance will not work
1. Check plug is firmly positioned in the 

socket outlet and the power supply is
switched on.

2. Check power supply with another 

appliance.

3. Check fuse/circuit breaker.
4. Check the door is closed properly.

The appliance is making a lot of noise
1. Check that the rear pipe work is clear 

of the wall, skirting board and other 
obstacles.

2. Check that all four feet/wheels are 

firmly in contact with the floor and 
level.

3. See ‘Operating Sounds’ overleaf.

The freezer is too warm
1. Turn the control wheel to a higher 

number. See CONTROLS section.

2. If the appliance is close to a heat 

source, move it to another location.

3. Check that there is enough 

ventilation around the appliance.

4. Check door has been closed properly.

The freezer is too cold
1. Turn the control wheel to a lower 

number. See CONTROLS section.

The red warning light will not go out
1. Has the appliance just been 

installed? (This is normal and the 
light will go out when the correct 
temperature has been reached).

2. Has the appliance just been loaded 

with a large quantity of food. (The 
light will go out once all the food has 

reached the correct temperature).

3. Check door has been closed properly.

The Amber light is on
1. The fast freeze button has been left 

“on”.

There has been a power failure

WARNING: Do not open the freezer
compartment door.

If power failure lasts longer than the
maximum conservation time (18 hrs),
food should either be cooked and eaten
with 24 hours or cooked and refrozen.

The freezer door is difficult to open
A well sealed freezer door can be difficult
to open. This is partly due to the
difference in temperature between the
room and internal freezer compartment.
If you have just closed the freezer door, it
maybe particularly difficult to open again
immediately. Wait 5 minutes for the
internal and external pressure to equalise
and try again.

Ice builds up rapidly inside the freezer
1. Check that nothing is stopping the 

door from closing properly.

2. Check that foods and liquids are 

covered to avoid the build up of 
moisture inside.

3. See ‘Defrosting’ in the CLEANING & 

MAINTENANCE section for advice.

The door will not close
1. Check to see if the appliance has a 

build up of ice which is stopping the 
door closing. If this is the case refer to 
‘Defrosting’ in the CLEANING & 
MAINTENANCE section and defrost 
the appliance.

If there is still a problem contact
Hotpoint Service (see KEY CONTACTS
back cover).

15

TR
OUBLESHOO

TING

Содержание RZA31

Страница 1: ...Take care to avoid damaging the refrigerant circuit pipe work on the rear Before plugging in and switching on leave the freezer in its final location for at least 15 minutes to allow it to settle If y...

Страница 2: ...zer for instance for defrosting Do not use any mechanical devices for defrosting other than any which may have been supplied with the freezer as they may cause damage Only use this freezer for storing...

Страница 3: ...g sounds caused by vibration 3 Minimum space required to open door The freezer needs a space of 600mm 24 inches in front to allow the door to open When positioning the freezer next to a unit a gap of...

Страница 4: ...ing on leave the freezer standing in its final location for at least 15 minutes to allow it to settle Fitting a Freezer under a Work Top To minimise running costs Hotpoint recommend fitting a vent to...

Страница 5: ...NCE WITH THE FOLLOWING CODE Green Yellow Earth Blue Neutral Brown Live If you change the plug the colour of wires in the mains lead may not correspond with the colour of the markings identifying termi...

Страница 6: ...ually suitable If you need to adjust the temperature turn the control wheel Clockwise higher number Colder Anti clockwise lower number Warmer 6 You can check the temperature of the freezer compartment...

Страница 7: ...freezer motor will run continuously for extra cooling Red High Temperature Warning Light The red temperature warning light will come on when the freezer is first switched on or when the temperature i...

Страница 8: ...d is loaded leave fast freeze on for 24 hours to freeze the food as quickly as possible Maximum freezing capacity 15kg in 24 hours Note Don t forget to turn fast freeze off after 24 hours 7 8 Pre Free...

Страница 9: ...tainers with lids are ideal Select chilled and frozen food last when shopping transport in a cool bag and place in freezer as soon as possible after arriving home Avoid opening the door unnecessarily...

Страница 10: ...n to children directly from the freezer the low temperature may cause freezer burns Store ice cream towards the top front of the freezer and remove from freezer 15 30 minutes before serving Ensure foo...

Страница 11: ...When using the frozen food storage drawers ensure that they are pushed fully back before closing the door Food can be separated into different storage drawers for easy identification When lifting or...

Страница 12: ...ost tube is stored in the floor of the freezer Insert the tube into the groove situated in the floor at the front of the freezer Place a container beneath the tube to collect the defrost water 4 As th...

Страница 13: ...warm water and washing up liquid to wipe the exterior surface dry thoroughly WARNING Do not use abrasive powder household cleaner bleach or wax polish to clean your freezer they leave a smell in the f...

Страница 14: ...o the bottom right hand side of the appliance Unscrew the foot and footplate fitted to the bottom left hand side of the appliance 7 Refit the hinge bracket and the footplate to the opposite sides of t...

Страница 15: ...nce just been loaded with a large quantity of food The light will go out once all the food has reached the correct temperature 3 Check door has been closed properly The Amber light is on 1 The fast fr...

Страница 16: ...can be louder when it first switches on This sound will reduce over the first few months Gases flowing through the pipes can produce gurgling bubbling roaring or humming noises The temperature contro...

Страница 17: ...and used correctly in accordance with this instruction booklet Has been used solely for domestic purposes and is located on domestic premises ie not for commercial or trade use Has been properly conne...

Страница 18: ...the UK with over 1100 of our own fully trained engineers All repairs include a parts and labour guarantee for 12 months from the date of the repair If you require any information or have any questions...

Страница 19: ...Notes...

Страница 20: ...iday 8am to 7 30pm Saturday 8 30am to 5 30pm Sunday 9 30am to 3 30pm www hotpointservice co uk Republic of Ireland 1850 302 200 Note Our operators will require the following information Model number S...

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