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Use This Problem Solver
PROBLEM
POSSIBLE CAUSE AND REMEDY
OVEN WILL
●
A fuse in your home may be blown or the circuit breaker tripped. Replace fuse or reset
COME ON
circuit breaker.
●
Unplug your microwave oven, then plug it back in.
●
Make
sure 3-prong plug on oven is fully inserted into wall receptacle.
CONTROL PANEL
●
Door not securely closed.
YET OVEN
●
START must be touched after entering cooking selection.
WILL
START
●
Another selection entered already in oven and CLEAR/OFF not touched to cancel it.
. Make sure you have entered cooking time after touching TIME COOK 1 &2.
●
CLEAR/OFF was touched accidentally. Reset cooking program and touch START.
●
Make sure you have entered a desired finished temperature after touching TEMP
COOK/HOLD.
●
Make sure you have entered a code number after touching
ROAST.
FOODS ARE EITHER
●
Cooking times may vary because of starting food temperature, food density or amount
OVERCOOKED OR
of foods in oven. Touch TIME COOK 1 & 2 and additional cooking time for completion.
UNDERCOOKED
. Incorrect power level entered. Check cooking guide for recommended power level or
changing levels during cooking.
●
Dish was not rotated, turned or stirred. Some dishes require specific instructions.
Check cooking
guide or recipe for instructions.
Too many dishes in oven at same time. Cooking time must be increased when cooking
more than one food item. Check cooking guide time recommendations.
Probe not inserted properly into meat or dish when using
Temp Cook/Hold or Auto
Roast functions. Check cooking guide for specific instructions.
APPEARS
. Probe has been forgotten or not seated properly in oven wall when
using Auto Roast or
ON DISPLAY
Temp Cook/Hold functions.
All these things are normal with your microwave oven:
●
Steam or vapor escaping from
●
Dimming oven light and change in
Some TV-Radio interference
around the door.
blower sound may occur while
might be noticed while using your
●
Light reflection around door or
operating at power levels other
microwave oven. It’s similar to the
outer case.
than high.
interference caused by other small
●
thumping sound while oven
appliances and does not indicate a
is operating.
problem with your oven.
If you need more help... call, toll free: GE Answer
/
/ consumer information service
If You Need Service
obtain service, see your warranty
on the back page of this book.
We’re proud of our service and
want you to be pleased. If for some
reason you are not happy with the
service you receive, here are three
steps to follow
further help.
FIRST, contact the people who
FINALLY, if your problem is still
serviced your appliance. Explain
not resolved, write:
why you are not pleased. In most
Major Appliance
cases, this will solve the problem.
Consumer Action Panel
NEXT, if you are still not pleased,
20 North
Drive
write all the details-including
Chicago, Illinois 60606
your phone number—to:
Manager, Consumer Relations
Appliance Park
Louisville, Kentucky 40225