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Use This Problem Solver
PROBLEM
OVEN WILL
WORK
OVEN LIGHT
DOES
WORK
FOOD DOES
BROIL PROPERLY
FOOD DOES NOT ROAST
OR BAKE PROPERLY
SURFACE UNITS
NOT
PROPERLY
OVEN WILL
SELF-CLEAN
OVEN DOOR
WON’T
POSSIBLE CAUSE AND REMEDY
Plug on range is not completely inserted in the electrical outlet.
The circuit breaker in your house has been tripped, or a fuse has been blown.
Oven controls not properly set.
Door
in locked position after cleaning.
Light bulb is
Bulb is defective. Replace.
Switch operating oven light is broken. Call for service.
OVEN SET knob not set at BROIL.
OVEN TEMP knob not set at BROIL.
Door not
ajar as recommended,
Improper shelf position being used. Check Broiling Guide.
Necessary preheating was not done.
Food is being cooked on hot pan.
Utensils are not suited for broiling.
Aluminum foil used on the broil pan rack has not been
properly and slit
as recommended.
OVEN SET knob not set on BAKE.
OVEN TEMP knob not set correctly.
Shelf position is incorrect. Check Roasting or Baking Guides.
Oven shelf is not level.
Incorrect cookware or cookware of improper size is being used.
A foil tent was not used when needed to slow down browning during roasting.
Surface units are not plugged in solidly.
Trim rings and drip pans are not set securely in the range top.
Surface unit controls are not properly set.
Automatic timer
not set or not set properly. Clock must be set to time of day
and the
must be set and advanced beyond the time noted on oven clock.
The
dial was not advanced for long enough.
Both OVEN SET and OVEN TEMP knobs must be set at CLEAN setting.
A thick pile of
when cleaned leaves a heavy layer of ash in spots
which could have insulated the area from further heat.
Latch not moved to the right.
Turn OVEN SET knob to CLEAN. Glowing Locked Light after knob is turned
indicates oven is too hot from previous use and door won’t latch. To cool oven,
open door wide, then Latch can be moved,
OVEN SET knob must beat CLEAN or OFF before Latch can be moved.
If you need more help.. call, toll free:
GE Answer Center”
consumer information service
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