PERFORMANCE (cont.)
Possible Causes
What To Do
Pilling
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While this is not caused by the washer, you can slow the
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pilling process by washing garments inside out.
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Snags, holes, tears, rips
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Fasten snaps, hooks, buttons and zippers.
or excessive wear
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Remove loose items like pins, objects in pockets and
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sharp
buttons.
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Turn knits (which snag easily) inside out.
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Check bleach package instructions for proper amount.
Never add undiluted bleach to wash or allow clothes to
come in contact with undiluted bleach.
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Rinse items that may have chemicals on them before
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washing.
Wrinkling
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Avoid mixing heavy items (like work clothes) with light items
(like
blouses).
Try a fabric softener.
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Load your washer so clothes have enough room to move
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freely with water covering all of the clothes.
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Match Cycle selection to the type of fabric you are washing
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(especially for easy care loads).
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Wash in warm or cold water.
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SOUNDS Possible
Causes
Reason
“Metallic clicking”
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The drive system will engage at the start of agitate and
engaging or disengaging
disengage when agitate is complete. This occurs multiple
times during the wash.
Back and forth “swoosh”
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This machine has a drive system that doesn’t use gears.
or light “clicking” sound
direction
This sound is the motor rotating back and forth to clean
during agitate
your
laundry.
“Click” when water
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The relay makes a click sound when activated. The water
stops filling
level activates the relay and stops filling.
“Clicking” behind Contro
l
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Two valves mix cold and hot water. The “clicking” is when either
Panel during fill
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valve turns on or off to raise or lower the fill water temperature.
Water flow changes
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Two valves mix cold and hot water. The flow changes when either
during fill
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valve turns on or off to raise or lower the fill water temperature.
Motor “whining up” or
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The motor will speed up incrementally during the spin cycle.
“coasting down” in spin
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When spin is complete, it will coast until it stops.
“Humming”
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The drain pump will make a humming sound when pumping
out water after agitation stops and continue until spin is
complete.
“Gurgling”
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When the pump starts drawing in air, It starts to gurgle.
The washer should then begin spinning and the sound will
continue until it is done spinning.
Washer is noisy
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To level the front of the washer, adjust the front leveling legs
by rotating the individual leg in the proper direction for up
or down. To level the back of the washer, lift the back of the
machine 4” (11 cm) and set down.
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To remove the shipping rod from the washer, pull the yellow
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tag and remove the attached rod from the bottom right hand
side of the washer.
Consumer Support
Troubleshooting Tips
Operating Instructions
Safety Instructions
www.Hotpoint.com
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