10
GB
Troubleshooting
If the appliance does not work, before calling for Assistance (see
Assistance), check for a solution from the following list.
The green POWER indicator light does not illuminate.
• The plug has not been inserted into the electrical socket, or not
far enough to make contact, or there is no power in the house.
The motor does not start.
• The appliance comes with a motor protection control (
see Start-
up and use
).
The indicator lights are on but the light is dim.
• Pull out and reverse the plug before putting it back in the socket.
a) The alarm sounds.
a) The refrigerator door has remained open for more than two
minutes (the buzzer will stop sounding when you shut the door)
or the correct switching-off procedure was not followed (
see
Maintenance
).
b) The alarm sounds and the two yellow indicator lights flash.
b) The temperature in the freezer is too high. Check the quality
of the food products and dispose if necessary.
+ buzzer = Heating is excessive
c) The alarm sounds and the two yellow indicator lights as
well as the green one flash.
c) The temperature in the freezer has reached a dangerous level.
The food must be disposed immediately.
+ buzzer = Heating danger
b/c) In both these cases the freezer will maintain a temperature
of about 0°C so that the food does not re-freeze.
To turn off the acoustic signal open and close the refrigerator door.
To restore normal operation bring the FREEZER OPERATION knob
setting to
(off) and turn the appliance on again.
The green POWER indicator light flashes.
• The appliance is not operating correctly. Contact the Technical
Assistance Centre.
The refrigerator and the freezer do not cool well.
• The doors do not close properly or the seals are damaged.
• The doors are opened too frequently.
• The OPERATION knobs are not on the correct setting (
see
Description
).
• The refrigerator or the freezer have been over-filled.
The food inside the refrigerator is beginning to freeze.
• The REFRIGERATOR OPERATION knob is not on the correct
setting (
see Description
).
• The food is in contact with the back inside wall of the
refrigerator.
The motor runs continuously.
• The SUPER FREEZE button has been pressed (rapid
freezing): the yellow SUPER FREEZE light is on or flashing (
see
Description
).
• The door is not closed properly or is continuously opened.
• The outside ambient temperature is very high.
The appliance makes a lot of noise.
• The appliance has not been installed on a level surface (
see
Installation
)
.
• The appliance has been installed between cabinets that vibrate
and make noise.
• The internal refrigerant makes a slight noise even when the
compressor is off. This is not a defect, it is normal.
The back wall of the refrigerator unit is covered in frost or
droplets of water
• This shows the appliance is operating normally.
Don’t forget should our advice fail to resolve the problem with
your appliance please call us on 08448 224 224 to arrange an
engineer visit. Or visit www.hotpointservice.co.uk
Product failures are fully covered by your 12 months parts
and labour guarantee. However, if we attend and there is no
product failure or the failure has been caused by damage,
misuse or by incorrect installation, charges will apply.
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