11
Consumer Support
Tr
oubleshooting T
ips
Operating Instructions
Safety Instructions
Problem
Possible Causes
What To Do
Dryer doesn’t start
Dryer is unplugged
•
Make sure the dryer plug is pushed completely into
the outlet.
Fuse is blown/circuit breaker
•
Check the house fuse/circuit breaker box and replace
is tripped
fuse or reset breaker.
NOTE:
Electric dryers use
two fuses or breakers.
Dryer doesn’t heat
Fuse is blown/circuit breaker
•
Check the house fuse/circuit breaker box and replace
is tripped, the dryer may
both fuses or reset both breakers. Your dryer may tumble
tumble but not heat
if only one fuse is blown or one breaker tripped.
Gas service is off
•
Make sure gas shutoff at dryer and main shutoff are
fully open.
LP gas supply tank is empty
•
Refill or replace tank. Dryer should heat when
or there has been a utility
utility service is restored.
interruption of natural gas
(gas models)
Dryer shakes or
Some shaking/noise is normal.
•
Move dryer to an even floor space, or adjust leveling legs
makes noise
Dryer may be sitting unevenly
as necessary until even.
Greasy spots on clothes
Improper use of fabric softener
•
Follow directions on fabric softener package.
Drying dirty items with
•
Use your dryer to dry only clean items. Dirty items can
clean ones
stain clean items and the dryer.
Clothes were not
•
Sometimes stains which cannot be seen when the
completely clean
clothes are wet
appear
after drying. Use proper
washing procedures before drying.
Lint on clothes
Lint filter is full
•
Clean lint screen before each load.
Improper sorting
•
Sort lint producers (like chenille) from lint collectors
(like corduroy).
Static electricity can attract lint
•
See suggestions in this section under
STATIC.
Overloading
•
Separate large loads into smaller ones.
Paper, tissue, etc. left in pockets
•
Empty all pockets before laundering clothes.
Static occurs
No fabric softener was used
•
Try a fabric softener.
•
Bounce
®
Fabric Conditioner Dryer Sheets have been
approved for use in all GE Dryers when used in
accordance with the manufacturer’s instructions.
Overdrying
•
Try a fabric softener.
•
Adjust setting to
LESS DRY
or
DAMP DRY
.
Synthetics, permanent press
•
Try a fabric softener.
and blends can cause static
Inconsistent drying times
Type of heat
•
Automatic drying times will vary according to the type
of heat used (electric, natural or LP gas), size of load,
types of fabrics, wetness of clothes and condition of
exhaust ducts.
Troubleshooting Tips
Save time and money! Review the charts on the following pages,
or visit
Hotpoint.com
. You may not need to call for service.
Before you call for service…
Hotpoint.com
