18
GB
Service
Heat Pump System
This dryer is fitted with a sealed heat pump system to dry
your clothes. To operate, the heat pump contains fluorinated
greenhouse gases ( F gases) which are covered by the Kyoto
Protocol. These F gases are contained in a hermetically
sealed unit. This sealed unit contains 0.29 kg of the F gas
R134a which acts as a refrigerant.
If the sealed unit fails then it must be replaced by a new
sealed unit. Contact your nearest service centre for advise.
Note:
The gases contained in the sealed unit are not
hazardous to health, but if they escape they will have an
impact on global warming.
Before calling the Service Centre:
• Use the troubleshooting guide to see if you can solve the
problem yourself
(see Troubleshooting).
• If not, turn off the dryer and call the Service Centre
closest to you.
Spare Parts
This dryer is a complex machine. Repairing it yourself or having
a nonauthorised person try to repair it could cause harm to one
or more persons and to the machine, and could invalidate the
spare parts warranty.
Call an authorised technician if you experience problems while
using the machine.
Please note that it is an offence for an unqualified person to
undertaken any servicing or repair work that involves breaking
into the sealed heat pump unit.
This appliance conforms to the following EU directives:
- 2006/95/EC (Low Voltage Directive)
- 2004/108/EC (Electromagnetic Compatibility Directive).
Information on recycling and disposal
As part of our continual commitment towards environmental protection, we reserve the right to use recycled quality components to
reduce costs for our customers and to minimise materials wastage.
• Disposing of the packaging materials: follow local regulations to allow for recycling of packaging materials.
• In order to minimise the risk of injury to children, remove the door and plug, then cut the power supply cord flush with the applian-
ce. Dispose of these parts separately to prevent the appliance from being connected to a power supply socket.
Disposal of old household appliances
The European Directive 2012/19/EC on Waste Electricaland Electronic Equipment (WEEE), requires that oldhousehold
electrical appliances must not be disposedof in the normal unsorted municipal waste stream. Old appliances must be
collected separately in order tooptimise the recovery and recycling of the materialsthey contain and reduce the impact on
human healthand the environment. This dryer has a sealed heat pump unit containing Fgases which should be recovered and
destroyed.The crossed out “wheeled bin” symbol on theproduct reminds you of your obligation,thatwhen you dispose of the
appliance it must beseparately collected.Consumers should contact their local authority orretailer for information concerning the
correct disposalof their old appliance.
Essential Contact Information
HOTPOINT SERVICE -
Service You Can Rely On
At Hotpoint we pride ourselves on offering our customers the best service we possibly can, wherever you are in the UK and Ireland.
Rest assured though, no one knows a Hotpoint appliance better than we do and our service is second to none…
Wherever you are we can be there – we have over 1,000 highly skilled Hotpoint engineers covering the whole of the UK and Ireland
ensuring fast, reliable, local service.
‘Right first time’ – our engineers have the latest tools to help get your Hotpoint appliance back up and running the first time we visit.
Experts in our field – all of our engineers are trained to the highest standard at our Hotpoint Training Centre of Excellence with unrivalled
expertise and product knowledge.
Skilled staff – we have over 400 skilled UK based call centre staff, dedicated to offering you excellent service 364 days a year.
Telephone in the United Kingdom:
03448 224 224
Telephone in the Republic of Ireland: 0818 313 413
www.hotpointservice.co.uk
Please note:
Our advisors will require the following information:
•
name, address and postal code
•
telephone number
•
type of malfunction
•
date of purchase
•
model number
•
serial number
This information can be found on the data plate located
behind the door.
