horsch Joker MT-Series, Руководство пользователя

Страница: 9 / 54

M T - S e r i e s J o k e r O w n e r ’ s M a n u a l 9 | P a g e
Warranty Guidelines
1. The period of warranty for material defects relating to
HORSCH
products will be 12 months.
In the case of written deviations from the statutory provisions, these agreements shall apply.
They shall become effective upon delivery of the machine to the end customer, unless the
unit is stored during seasonal months, whereas the machine is not utilized. The machine will
then have a warranty start date when it is put in to service. During this waiver period the
machine is not to be used or show evidence of usage or the warranty date will be set back to
the original sold or delivery date. Registration must be completed within 10 days of machine
usage. Failure to comply may result in warranty start date reverting back to original purchase
or delivery date.
All wear item parts are excluded from the warranty.
2. Warranty claims must be submitted to the
HORSCH
Customer Service Department in
Mapleton, ND via your dealer. It is only possible to process claims which have been
completed correctly and submitted no later than four weeks after the damage occurred. No
warranty claims will be accepted to machines under the warranty waiver start date, except
any related Technical Service Bulletins.
3. In the case of deliveries made under the warranty which are subject to the return of the old
parts, the warranty claim, together with the old parts, must be returned to HORSCH within 4
weeks after the damage occurred.
4. In the case of deliveries made under the warranty, which are not subject to the return of the
old parts, these parts must be kept for the purpose of further decisions for a period of four
weeks after receipt of the warranty claim.
5. Warranty repairs to be carried out by outside companies, or repairs which are expected to
take more than 2 working hours, must be approved in advance with HORSCH Customer
Service Department.
HORSCH, LLC
200 Knutson St.
Mapleton, ND 58059 USA
(701) 532-1000
service.us@horsch.com
For other related warranty items such as tire warranty issues, contact your nearest distributor.
A complete list of dealers can be found at the following web sites.
Firestone Tires -
http://www.firestoneag.com/default-eng.aspx or 1-800-435-4437.
Titan Tires - http://www.titan-intl.com/ or 1-800-USA-BEAR.