ENGLISH |
215
PROBLEM
CAUSE
SOLUTION
Fabric sags and is not tight
Fabric stretches if exposed to rain
Dry the fabric as soon as possible,
as the fabric should not be folded up
wet.
A knocking sound is emitted
during operation
The pergola awning brackets have not
been tightened completely.
Make sure the pergola awning brack-
ets are tightened and have a secure
fit properly.
The retractable screen squeaks
during operation
The retractable screen needs lubrica-
tion
Try to identify the squeaking area
and lubricate it as described in
‘Cleaning and care – Frame’.
The front bar does not parallel the
backside beam:
Adjust the bar following chapter
„Installation“ section 13
The remote control does not
work.
The battery is placed incorrectly.
Remove the battery and insert it cor-
rectly.
The battery is empty/malfunctioning.
Remove the battery and replace with
a new battery while observing the
polarity of both the battery and the
remote control.
The power supply of the awning is
cut.
Have the power supply checked
(plug, circuit breaker, switch etc.)
Troubleshooting