12
Service
To obtain approved HOOVER ser-
vice and genuine HOOVER parts,
locate the nearest Hoover Sales
and Service Center or Authorized
Hoover Warranty Service Dealer
(Depot) by:
• checking the Yellow Pages under
“Vacuum Cleaners - Household”
OR -
• checking the list of Sales and
Service Centers provided with
this cleaner OR -
• checking the Service section of
Hoover online at hoover.com OR -
• calling 1-800-944-9200 for an
automated referral of authorized
service outlet locations (U.S.
only).
E
C
3-24
6. With curved ends down, slide end
plates (C) of brush roll into slots (E)
on tool.
B
A
3-25
7. Replace belt guard (B) making
sure not to pinch brush bristles in
guard.
Turn agitator, making sure it rotates
freely.
Replace and tighten screws.
3-26
8. To replace bottom plate (A), insert
the four tabs on edge of bottom plate
into slots on front of tool.
Pivot bottom plate down and snap
closed.
Powered hand tool
belt replacement
(some models)
Inspecting the belt
The powered hand tool belt is de-
signed to last a long time and is not
normally replaced. However, if the
belt is cracked, gouged or
broken, it should be replaced.
3-27
3-28
3-29
The belt can be seen through the top
of the nozzle or by removing the bot-
tom plate and belt guard (Figs.
3-21 and 3-22).
2. Grasp turbine (E) and pull firmly to
remove.
3. Remove belt from turbine pulley
(F). Replace with new belt.
Replacing belt
When replacing belt, ask for
HOOVER part no. 38528-037.
1. Remove bottom plate, belt guard
and brush roll as described in Figs.
3-21 through 3-23.
4. With flat sides of turbine retainers
(G) pointing down, slide retainers
into grooves (H) on both sides of tool
housing and snap into place.
5. Replace brush roll, belt guard, and
bottom plate as described in Figs.
3-23 through 3-26.
F
E
G
H
Please do not send your cleaner to
Hoover in North Canton, Ohio for
service, this will only result in delay.
If further assistance is needed, con-
tact the Hoover Consumer Response
Center,
Phone: 330-499-9499.
In Canada, contact Hoover Canada,
Burlington, Ontario L7R 4A8,
Phone: 1-800-263-6376.
Always identify your cleaner by the
complete model number when
requesting information or ordering
parts. (The model number appears
on the bottom of the cleaner.)