IMPORTANT: Don’t operate the steam mop without hard water filter in place. The condition of the filter affects the
performance of your machine, check and change filter periodically. If you live in an area of hard water the filter will
discolour or darken over time. Depending on water hardness and frequency of use, the filter should be changed every
3 to 6 months or if the filter has discoloured.
Replacing the hard water filter
Removing blockages
MAINTENANCE
11
Pull to remove the hard
water filter
New filter
(beige/cream colour)
Hard water filter
should be replaced
every 3 to 6 months or
if discoloured
Remove the water tank
to access the hard
water filter
3-6 Months
If there is an obstruction
to the steam flow
through the machine,
steam may be released
through the bleed valve
located on the side of
the handheld
With the pad removed
from the floor head,
insert a small thin object
such as a paper-clip in
to the steam holes to
remove a blockage
To remove the floor
head from main body
push the floor head
release button and lift
After floor head is
removed, using a thin
object such as a paper-
clip (in the area shown),
insert to remove
the blockage
