Conditions of warranty
V5 03/2022
smart R1
Bagged Vacuum with HEPA Filtration
Your Hoover Smart, in the case of domestic use, has a one year
warranty against product defects and failures when the product is used
in accordance with the terms and conditions of this warranty statement.
This warranty is provided by Electrical Home-Aids Pty Limited ABN
62 007 539 577. This warranty commences from the original date of
purchase and is not transferable. You are required to retain your original
proof of purchase for any claims under this warranty. This warranty is
valid only in the country where the cleaner is purchased.
Your Hoover Smart must be operated in accordance with these
instructions and used only for domestic household cleaning to remove
dry dirt and dust from household carpets, flooring and fabrics. Your
Hoover Smart is not fit to be used as an industrial cleaner, and is not
designed for the collection of vitreous building material including particle
board, construction products and similar products such as wood/
fibres, cement, fillers, fibre glass etc or excessive or frequent sand. The
infrequent pick-up of these materials may be harmful to your cleaner
and will void this warranty.
Accessories and consumables including dust bags and filters, unless
defective in manufacture, are not subject to this warranty. In order to
prolong the life of accessories and consumables, regular care and
maintenance is recommended.
Refer to the instruction manual for further regarding the use and care of
your Hoover Smart, as misuse or failure to follow the instructions voids
this warranty.
In the event of service or advice being needed, or if you would like to
make a claim under this warranty, please immediately stop using the
Hoover Smart and contact Electrical Home-Aids Pty. Limited, Brandon
Office Park, Building 3, First Floor, 530-540 Springvale Road, Glen
Waverley Victoria 3150, or on 1800 815 270 (AUS) or 0800 282 288
(NZ), Monday-Friday 9am-5pm AEST or customerservice@godfreys.
com.au.
The decision to repair or replace the cleaner is at the discretion of
Electrical Home-Aids Pty. Ltd depending on the circumstances and
requirements of any applicable law. If Electrical Home-Aids Pty. Ltd
decide to repair or replace your Hoover Smart, it will do so at its own
cost. Any transportation costs involved in a claim under this warranty
shall be borne by the claimant.
Electrical Home-Aids Pty. Limited is unable to accept responsibility
under this warranty for any repair work not carried out by an authorised
Service Agent, or any defect arising from or in connection with the use
of non-genuine parts. If any part is no longer available or manufactured,
Electrical Home-Aids Pty. Limited will replace it with a genuine functional
replacement part. This warranty does not apply to the cost of replacing
any parts of the Hoover Smart due to normal wear and tear, alterations,
improper installation, physical abuse, misuse or accidental damage.
If proof of purchase cannot be provided at the time of a warranty
claim or service, any work carried out on the Hoover Smart with be at
claimant’s cost.
The repair of the Hoover Smart under this warranty does not extend
the original period of warranty. If your Hoover Smart is replaced under
this warranty, the replacement will be covered by this warranty for the
remainder of the original warranty period. However, you may still have
statutory rights after this time.
The benefits conferred by this warranty are in addition to all other
rights and remedies in respect of the product as outlined under the
Competition and Consumer Act 2010 (Cth) and other State and
Territory laws.
Our goods come with guarantees that cannot be excluded under
the Australian Consumer Law. You are entitled to a replacement or
refund for a major failure and compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable quality and the
failure does not amount to a major failure.
Contact Electrical Home-Aids Pty. Limited
with any product queries:
Australia: 1800 815 270
New Zealand: 0800 282 288
www.godfreys.com.au or www.godfreys.co.nz
Mail:
Godfreys
Brandon Office Park, Building 3, First Floor
530-540 Springvale Road. Glen Waverley Victoria 3150
